Exceptional
Professional. Friendly. Respectful. Couldn’t fault them from start to finish. Went the extra mile. Would confidently recommend & have already done so. Very competitive. I saved a lot compared to other contractors.
Customer in Cardiff
Posted on 17/04/2024
, work completed 15/04/2024
Recommended
Straightforward and efficient move!
A great experiece with Bolt Removals. Initial quote was straightforward, and Alex answered all my (many) questions with kindness and completeness. The men on the day were patient, gentle, and friendly as well as super efficient. All my things went from A to B without damage or loss. The entirety of the move was an extremely stressful experience for me, but the Bolt Removals part of it went swimmingly. Thank you very much!!
Customer in Caerffili
Posted on 04/04/2024
, work completed 23/03/2024
Recommended
Excellent service
Every aspect of Bolt’s service was excellent. They were polite, approachable and helpful throughout. The packing service was very good value for money. The team was extremely efficient and effective. They were quick but very careful. Stefan and Dmitri did a great job and were reassuring, professional and attentive in every aspect of their work. I would 100% recommend and use again.
Customer in Caerdydd
Posted on 02/04/2024
, work completed 28/03/2024
Recommended
Brilliant from start to finish
I’ve just used Bolt Removals for my house move and it was a great experience, from the moment I had a video call with Ana and got a quote, to the moving day itself. Julian and his team went out of their way to be helpful throughout, making it a stress-free move. The moving team on the day were friendly, so considerate and also speedy - I was in my new house must more quickly than I expected!
Customer in Cardiff
Posted on 06/03/2024
, work completed 04/03/2024
Recommended
Office move of 15 people
We recently asked Bolt Removals to help with moving our office as well as transporting furniture from storage (also with Bolt). I cannot recommend them highly enough. From the first meeting to the actual day, the team were faultless, even when moving very large items in small areas. The team had no issues with carrying large bookcases and desks upstairs, and couldn't do more to help. The large boxes supplied meant that our computer equipment and screens were very well protected. And i can confirm there were no 'moving casualties' as everything turned out the otherside unharmed. Thank you Bolt!
Customer in Rhondda Cynon Taff
Posted on 27/02/2024
, work completed 06/02/2024
Recommended
Highly Recommend
Recently used Bolt Removals to move house within Cardiff, we paid for the packing service as well. They were very helpful in explaining the process, packed the house the day before, with all boxes carefully packed, and marked with the contents and room. On moving day they were punctual, extremely efficient, very friendly and reasonably priced. We would happily use them again in the future
Customer in Cardiff
Posted on 21/02/2024
, work completed 07/02/2024
Recommended
Outstanding service
Bolt Removals moved me from SW London to Cardiff 4 years ago and I am so happy I chose to use them again for my latest move; Their quote was extremely competitive, as was the process to get it (I had a video call within 3-4 hours of my enquiry, and a quote only hours after that). Ana-Maria was excellent in preparation for the move with extremely quick and helpful answers to all of my questions – I could not have asked for more support and it put my mind at ease that you were so organised. And the team on the day, Alex & Gabriel, were nothing short of outstanding; They arrived at 7.58am, were very organised, but also very quick and very courteous and good-humoured. It is obviously a stressful thing, making a big move in one go, by myself but I could be calm and felt I could leave them to it as they were clearly very experienced. They also made excellent time from Cardiff to my new home and got everything there completely safely without a single breakage. - My bed has also been put back together far better than how I built it by myself! I cannot thank Bolt Removals enough and would recommend them to anyone making a move involving South Wales as departure or destination.
Customer in Cardiff
Posted on 16/01/2024
, work completed 11/01/2024
Recommended
Efficient, careful, punctual and polite - a stress free experience
Bolt were recommended by a work colleague - easily the best recommendation I have ever had. The team were efficient, careful, punctual and polite.They made the whole process stress free. Everything arrived unscathed. I opted for the packing service. They came the day before and packed everything in a few hours, saving days of work and much stress. Thank you to Fabian and the whole team. I hope I can pass on the good deed and recommend Bolt myself.
Customer in Newport
Posted on 28/11/2023
, work completed 24/11/2023
Recommended
Blown Away!
As the title of the review suggests, I was totally 'blown away' by the service that Bolt Removal Ltd. provided from start to finish. Yes, they are not the cheapest out there but, to quote an over-used phrase, "You get what you pay for". After numerous delays in the conveyancing, in the end I (and therefore Bolt Removals) was only given two days notice until completion! This didn't seem to phase Julian at Bolt Removals in the slightest (shame I can't say the same about myself!). On the day itself, the three guys turned up promptly and it appeared that nothing was too much trouble for them from start to finish. Everything was completed with cheerfulness and good humour (despite two flights of stairs in the new property!). They certainly went 'above and beyond' my expectations - one guy even supported the weight of my backpack as I was walking with it! When I couldn't find my handbag they showed real concern and helped me to unpack my car in an effort to find it (thankfully I have now been safely reunited with it)! All in all, the guys made a very stressful day more manageable than I was expecting. I will be recommending Bolt Removals to anyone and everyone!
Customer in Rhondda Cynon Taff
Posted on 22/11/2023
, work completed 16/11/2023
Recommended
Clear, prompt and friendly service
Bolt removals provided a competitive quote for the level of service within a day of a virtual tour of the flat. Their terms and processes were fair on paper, and the pertinent ones explained simply (by Alex) during the tour. The movers were punctual and friendly, and complete the job (including large rained-soaked large potted plants). I would use them again.
Customer in Vale of Glamorgan
Posted on 28/10/2023
, work completed 24/10/2023
Recommended
The best thing about a nightmare move
Bolt are fantastic – I can't recommend them enough. They were efficient and friendly on first contact, and the video survey was easy to carry out. The quote was reasonable and clear, with a really helpful breakdown of optional extras – all priced separately – so we could customise exactly what we wanted. Three completion dates fell through, and we had to update our requirements each time (based on how much time we would have to pack and how much additional help we would need). Each time, Bolt prepared an updated quote within the hour, and remained patient and friendly despite our repeatedly messing them around! We needed some help with packing, and the service was excellent: everything was carefully wrapped and the boxes were packed logically and labelled clearly so we could find everything at the other end. I also really liked that they use reusable plastic crates (which they collect again afterwards) rather than disposable cardboard boxes. On moving day itself, the three removals men were friendly, careful and efficient – they had everything packed up in good time and the unpacking at the new house was quicker than expected. They paid attention to the box labelling and made sensible decisions about where to put things, which we really appreciated. Overall, I would thoroughly recommend Bolt.
Customer in Cardiff
Posted on 23/10/2023
, work completed 19/10/2023
Recommended
Move from Thornhill to Cyncoed.
A move from one house to another is always stressful. But from a large house to a smaller one! The guys from BOLT made it a lot less pressurised. Quick, efficient and pleasant. When completed the first stage - and in record time - all down to the new smaller house!! It all miraculously went in and they were happy to carry things to the right place in the new house, even having input as to where things would best be placed in the room 😂. Would definitely recommend BOLT and would definitely use them if we ever need anything transported elsewhere. Also quite easy on the eye for us ladies 😉
Customer in Cardiff
Posted on 17/10/2023
, work completed 10/10/2023
Recommended
Efficient and friendly
We employed Bolt as their initial contact was both friendly and thorough in their approach to assessing their needs. The initial quote broke down what was included and the pricing which was really useful in understanding their service. During the initial contact they also explained in great detail how they were going to work, including times and how they will protect our items. On the moving day, the two removal people came in and worked diligently and quickly. I can’t commend their patience anymore as we did have to wait for money transfer to happen. They were polite and friendly. I could not recommend Bolt’s services anymore than I already have.
Customer in Rhondda Cynon Taff
Posted on 16/08/2023
, work completed 14/08/2023
Recommended
Amazing
Fantastic removal company. Fast and efficient service. Very reasonably priced. Move went so smoothly. Friendly team and great communication.
Customer in North Somerset
Posted on 16/08/2023
, work completed 05/08/2023
Recommended
Amazing Service!
Amazing service! Alex and the team arrived promptly and sorted everything out. All things moved professionally. We also purchased the packing service and this was also done to a great standard. I highly recommend!
Customer in Cardiff
Posted on 15/08/2023
, work completed 29/07/2023
Recommended
Great Removal Team
We received a fabulous service from Bolt Removals with our recent house move. We had a video quote which was a quick and easy way of explaining what we wanted to move. We thought it was a competitive quote, particularly as we had a piano to move from upstairs. Fabian, Andrei and Alex arrived promptly on moving day and quickly reassured us that the move would be straightforward. They were very polite and friendly. The whole moving day went smoothly and the team took great care with everything. We would definitely recommend Bolt Removals to anyone looking for a fast, efficient, friendly and reliable moving company.
Gill in Bridgend County Borough
Posted on 02/08/2023
, work completed 01/08/2023
Recommended
Home Removals
Amazing service- Bolt removals was incredibly helpful in answering all my questions about the move. Nicholas, Alex, and Gabriel went above and beyond to provide exceptional service, and they moved our things carefully and efficiently. On top of that, they were wonderfully kind, friendly, and helpful. I highly recommend Bolt to anyone looking for a great experience moving house!
Customer in Vale of Glamorgan
Posted on 30/07/2023
, work completed 25/07/2023
Recommended
Brilliant team
Efficient and effective removal company. Steffan and the team moved us out and in to our new home with ease, no fuss and checked in with us throughout the process. Competitive prices and lovely team.
Lorna in Torfaen Principal Area
Posted on 25/07/2023
, work completed 19/07/2023
Recommended
Great Removal Co
Very professional service, efficient, freindly and very careful with our good. Also very competitively price. Overall excellent and would not hesitate to use them again
Customer in Pembrokeshire
Posted on 28/06/2023
, work completed 28/06/2023
Recommended
Home move
Quite simply money well spent. Getting a quote was quick and easy, while the removals team were excellent. Polite and speedy, took great care of our stuff. On arrival in the new house they took the effort to ensure everything went to the correct rooms, even discussing the best positions for furniture etc. If I move again I would definitely re-hire.
Customer in Caerphilly County Borough
Posted on 14/06/2023
, work completed 02/06/2023
Recommended
Fantastic Service
Me and my husband could not recommend Bolt Removals enough. From the beginning they made everything as easy as possible. We did a video quote, they were great in arranging that around us. They told us what to expect and even ended up doing the job faster than we thought. They were courteous, professional, friendly and clearly great at what they do. We are hoping not to have to move for a long time yet, but if it happens we will use Bolt again. We were very pleased to have had such a brilliant service at such a stressful time.
Customer in Cardiff
Posted on 30/05/2023
, work completed 22/05/2023
Recommended
3 times moved and always perfect
We’ve used the guys from Bolt 3 times now. Moving house, moving into storage and later moving us back into our new home. Always first class, efficient, courteous, and friendly. The staff faces are not always the same but the service is. Julian and team are the best in the West!
Customer in Herefordshire
Posted on 30/05/2023
, work completed 05/05/2023
Recommended
Really helpful
I highly recommend this company. The owner Julian was really friendly and helpful whenever I spoke to him, and flexible as our completion date was only agreed at the last minute. The cost was very competitive, and although I did receive a lower quote elsewhere they were happy to match it. The men on the day worked really hard, it was a long day as although we had completed by 2pm, the estate agents did not bring the keys to our new house until 6pm! However, the removal men were calm and patient throughout, which made all the difference in an otherwise very stressful situation.
Customer in Caerdydd
Posted on 09/05/2023
, work completed 17/04/2023
Recommended
Ten out of ten service
Great removals company. Timely, professional and sensibly priced. They promptly helped me dismantle a sofa even though I had not paid for that service as they wanted my move to be as stress free as possible. Will definitely recommend to friends and family. Thank you
Customer in Cardiff
Posted on 05/04/2023
, work completed 30/03/2023
Recommended
An excellent service
We chose Bolt Removals to transfer our house contents from Leighton Buzzard to Cardiff, based on the reviews left here. Their high scores are well deserved - Dany and Nick turned up when they said that they would and were friendly, polite helpful and efficient, and everything went smoothly. We've got another move happening soon and will be using them again.
Customer in Cardiff
Posted on 23/03/2023
, work completed 23/03/2023
Recommended