Endorsed by Which?

Breezehot & Cold Installations ltd

5.0

34 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Established in 2008, Breeze has +20 years’ experience in domestic and commercial heating and plumbing solutions. Along with being a Which? Trusted Trader, we are Gas Safe, MCS, approved members of the Association of Plumbing, Heating Contractors, Renewable Energy Consumer Code, Worcester Bosch approved installers, Vaillant Advanced installers and Trust Mark approved.

We pride ourselves on good workmanship, open and transparent communication, and excellent customer service. Our customer database enables us to schedule our bookings efficiently - sending booking confirmations, detailed job reports, clear invoices, and automatic annual service reminders.

For domestic customers we cover the Midlands, Worcestershire and surrounding areas, offering heat pump and gas boiler installations, along with servicing, maintenance, and repairs.

For commercial customers we cover UK wide and offer installations, maintenance, and repair services to suit your business needs, for both reactive and planned work.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Renewable energy

    • Air source heat pumps

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
34 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Review of underperforming heating
Customer Service
Quality
Value
Megan was quite direct in gathering information but organised the visit with good levels of communication. I felt that I was visited by a truly knowledgeable expert in heating. It was good to observe him working through the issues. The issue was improved but not solved. More work required!
Customer in Worcestershire Posted on 05/12/2024 , work completed 19/11/2024
Great Service
Customer Service
Quality
Value
Great boiler service, really thorough. We will definitely use Breeze Hot & Cold again. Highly recommended.
Customer in Worcestershire Posted on 08/11/2024 , work completed 30/10/2024
Kept informed from booking through to invoice. Excellent service and value. Would definitely recommend
Customer Service
Quality
Value
We had an outdoor waste pipe disconnect from the shower and whilst it pushed back on Ok it seemed very fragile and would have failed again the next time the shower was used. We contacted Breeze because we have used their services to carry out our boiler service and we’d always been satisfied with the work they’d undertaken so it seemed an obvious choice to ask them to carry out this plumbing work. The plumber was scheduled to arrive at 8:30 but arrived early. Rather than break the schedule he waited until the allotted time before knocking the door precisely on time. We’d previously sent a photograph of the issue so he’d already completed a visual assessment and had messaged to say that the pipes looked weathered and may need replacing and the fix would depend upon what he found in person. Upon inspection the plumber assessed that the pipes were in good order and that did not need replacing so he ‘re-made’ the joints and added some sealant to the joints to make them secure. I appreciated that he didn’t exploit us and resolved the issue in short order explaining what he was doing at each stage. The charging was also clear in advance and we were pleased that we were given a discount for being loyal customers. All in all a great customer experience and would definitely recommend.
Customer in Worcestershire Posted on 28/10/2024 , work completed 17/10/2024
One year on….
Customer Service
Quality
Value
One year on from installation of our Vaillant boiler, Breeze Hot and Cold contacted us to remind us of the annual service. The engineer arrived promptly, carried out the work efficiently, leaving everything clean and tidy. Breeze admin and engineers are readily available when needed, especially reassuring in the early days; it’s great to have that back-up.
Customer in Worcestershire Posted on 13/08/2024 , work completed 09/08/2024
The trader replied (on 13/08/2024)
Many thanks for your lovely review, its most appreciated.
Friendly, fast and efficient
Customer Service
Quality
Value
Our annual boiler service was completed quickly and efficiently, as it is every year. We always get a timely reminder when the service is due, the engineer arrives on time, and is friendly throughout. A very good company.
Customer in Warwickshire Posted on 12/08/2024 , work completed 02/08/2024
The trader replied (on 13/08/2024)
Many thanks for your kind review, your support and custom is much appreciated.
Yearly boiler service
Customer Service
Quality
Value
Excellent service. Happy chap, Polite, efficient. Yearly boiler service done within half an hour. Definitely recommend this company.
Customer in Worcestershire Posted on 09/08/2024 , work completed 07/08/2024
The trader replied (on 13/08/2024)
Thank you for your review, your support is much appreciated.
Good communication
Customer Service
Quality
Value
I was selling my house and new potential owner requested a document which is confirmed the annual service of boiler. The manager in the office Jess was very helpful and communicated with me don’t stop, asked all details and pay so much attention for my needs. Job by engineer Was done next day, he collected the key of my house from estate agency and droped key back after job was done.
Customer in Posted on 22/07/2024 , work completed 16/07/2024
The trader replied (on 13/08/2024)
Thank you so much for taking the time to leave a review, it's much appreciated.
Excellent!
Customer Service
Quality
Value
We recently used Breeze for our new house renovation. We had a bathroom refit, boiler repair and new radiators fitted. Nick was excellent throughout. His timing was great, he was polite yet professional, clearly knowledgeable and very helpful. We had a few extra jobs come up and he was more than happy to help. The invoice system is professional and informative. Highly recommend.
Customer in Worcestershire Posted on 18/07/2024 , work completed 12/07/2024
The trader replied (on 13/08/2024)
Thank you so much for your kind review, your support is much appreciated.
Considerate, friendly and excellent workmanship
Customer Service
Quality
Value
I recently used Breeze Hot and Cold to install an air source heat pump to supply underfloor heating and hot water linked up with solar panels. Also, as an additional extra they were able to plumb in a new downstairs wet room. They did an excellent job. Their communication with me was ongoing throughout the project, giving advice and always available to speak to on the phone. They worked very well with the other contractors, flexible with their availability and went the extra mile to accommodate our requirements. They popped in and out and got the work done in a very reasonable timescale working around us and others working on the project. They were great to work with and we had a bit of a laugh along the way! I would highly recommend them to anyone.
Customer in Worcestershire Posted on 11/06/2024 , work completed 03/06/2024
EFFICIENT WORK
Customer Service
Quality
Value
From booking our appointment to the engineer arriving here at the allocated time, the company were both friendly and efficient. The engineer remembered his visit the previous year and our boiler was serviced. I cannot rate this company too high, they work as a team from the office staff to the engineers and I would certainly recommend them.
Customer in Worcestershire Posted on 31/05/2024 , work completed 21/05/2024