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Endorsed by Which?
Breezehot & Cold Installations ltd
Opening Hours
Today - 08:30–17:30
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday - Closed
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Established in 2008, Breeze has +20 years’ experience in domestic and commercial heating and plumbing solutions. Along with being a Which? Trusted Trader, we are Gas Safe, MCS, approved members of the Association of Plumbing, Heating Contractors, Renewable Energy Consumer Code, Worcester Bosch approved installers, Vaillant Advanced installers and Trust Mark approved.
We pride ourselves on good workmanship, open and transparent communication, and excellent customer service. Our customer database enables us to schedule our bookings efficiently - sending booking confirmations, detailed job reports, clear invoices, and automatic annual service reminders.
For domestic customers we cover the Midlands, Worcestershire and surrounding areas, offering heat pump and gas boiler installations, along with servicing, maintenance, and repairs.
For commercial customers we cover UK wide and offer installations, maintenance, and repair services to suit your business needs, for both reactive and planned work.
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Gas cooker installation
- Gas emergencies
- Gas safety testing and inspection
- Immersion Heaters
- Power flushing
- Radiators and central heating
- Underfloor heating
Heating contractors
- Central heating systems (installation and servicing)
- Immersion Heaters
Plumbers
- Emergency plumbing services
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
Renewable energy
- Air source heat pumps
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
24 reviews
Recommended
Recommended
by 100% of customers
Sort by
Water leak through ceiling
Customer Service
Quality
Value
On finding a small leak through the ceiling in the morning I rang "Breeze hot and cold" and the helpful receptionist said, that after checking the extent of my problem, she would check on the availability of a plumber and call back. This happened soon after and I was advised a plumber would call at 2.00 pm. The plumber arrived on time, assessed the problem with the feed to the water storage tank in the loft and went directly to get a necessary part from a local stockist. He returned with the new valve, replaced it, checked for water tightness and then left. Job done efficiently, quickly and to my satisfaction. This is a very good service.
Customer in Worcestershire
, work completed
Recommended
Very satisfied
Customer Service
Quality
Value
We chose the company following a recommendation from a neighbour. We had 2 taps replaced and a radiator installed and the work was carried out to our complete satisfaction. The installers were on time, very courteous and professional and we would have no hesitation in using them again or recommending them.
Customer in Worcestershire
, work completed
Recommended
Pipe leaking in an awkward place
Customer Service
Quality
Value
The stopcock and pipework are in a narrow box behind the toilet in my ground floor washroom. It's an awkward place to work in because it's narrow and difficult to get at behind the toilet cistern. The plumber arrived on time and carried out the work efficiently, cutting out a redundant plastic box (purpose unknown) and replacing it with a new length of pipe and a new stop tap. He was helpful, efficient and let me know how he planned to resolve the problem. The quote was an hourly rate as the extent of the work was uncertain. The invoice was within the expected parameters. I would use Breeze again: the administration in booking a convenient time for the work to be done was efficient and friendly, the plumber seemed competent and professional.
Customer in Worcestershire
, work completed
Recommended
Really good customer experience
Customer Service
Quality
Value
A good start was that they actually responded to my initial enquiry (which didn't happen with some other companies). They provided a price for a boiler service and confirmed that the service included all the items I'd listed (which is the Which? list of must-dos). Their engineer turned up on time and was open and clear about what he was intending to do. In this instance he found a serious issue with the boiler; he explained what the issue was, what the cause was and the required remedy. The boiler was "red-tagged" (ie do not use). He engaged in a dialogue with "the office" and scheduled in a time to repair the boiler (the next day, first thing) and also phoned a parts supplier to establish the part was acquirable. So all along I was kept informed what was going on. He came across as competent and professional (something I've found lacking when using other companies).
Customer in Worcestershire
, work completed
Recommended
Perfect Experience
Customer Service
Quality
Value
From the first interaction the service delivered by Breeze Hot & Cold was perfect. Site visit & quotation provided in efficient timescale, arrived promptly at stated installation time, job completed perfectly, after the visit you would not know they had been. Polite & knowledgable staff and great communications throughout the entire process. Would highly recommend and will use again.
Customer in Worcestershire
, work completed
Recommended
Central Heating service, leaking pipe in bathroom, dripping mixer tap
Customer Service
Quality
Value
Very professional all round ; office staff very helpful and efficient Plumber arrived at appointed time, carried out all necessary work with the minimum of fuss and maximum expertise ( even though both jobs were not entirely straightforward). Very satisfied overall - highly recommend; would definitely use them again
Customer in Worcestershire
, work completed
Recommended
Annual central heating boiler service
Customer Service
Quality
Value
This was the second annual service following my switch from a British Gas contact The Breeze engineer arrived on time and immediately got to work. The service involving part strip-down and testing was done thoroughly and efficiently (I've seen a few of these done over the years at my home!). My questions about the boiler and system were handled helpfully and courteously with advice given on making better use of the system. The service included the filter found in the loft and advice was given on the system apparatus located there. An invoice came later in the day with a full report on the work done and the condition of the boiler. Altogether a very satisfactory experience at a fair price.
Customer in Worcestershire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Great handling of booking times and work was done well. Called for some work with my boiler losing pressure and even though it wasn't for the reason I thought it was all still handled on the day.
Customer in West Midlands
, work completed
Recommended
Speedy resolution when old boiler failed
Customer Service
Quality
Value
I searched on Which? for information on recommended boilers and installers and was please to find Breeze Hot and Cold Installations in my area. They responded without delay and called to survey the scene and quote without delay. After I accepted their quote the installation was carried out to my total satisfaction in about 10 days. As good as I could have hoped.
Customer in Worcestershire
, work completed
Recommended
Great work
Customer Service
Quality
Value
Nick came and took out an old toilet and sink and came again as requested a couple of weeks later (after I had redecorated) to fit new ones plus a new mixer shower. We're really pleased with the work carried out and will definitely use them again. Communication was very quick and professional and it was all finished on time and as quoted.
Customer in Worcestershire
, work completed
Recommended