Brentwood Tree Care Ltd

I am very puzzled by the raving reviews here and unless my experience is highly unusual, which I doubt, I cannot recognise the service I received. Ian's lads were very friendly and professional at the time but they left the garden in a bigger mess than I thought was needed. They took down a massive sycamore tree and some damage was expected but I don't understand why the flower bed on the other side of the garden was damaged, for example. Worse was the way they removed the protection cover, stripping large chunks of paint from the skirting boards. But since the the lads were really nice and I didn't want to ruin anyone's reputation, I was going to overlook all that. However, shortly after the job was finished, the stump started to grow back so I called Ian. Ian seems to have some poor communication skills and your voice message/SMS/email will go days, even weeks without a response. But this was beyond acceptable (perhaps because it was a "finished" job he had to come back to?). Eventually I told him I was giving up chasing him and he finally showed up and finished the job. So great, we can move on from that. But I cannot recommend his services because dealing with his company was a frustrating experience. In hindsight, I would have preferred to pay a few hundred pounds more to get a better customer service and be 100% sure that the service on the ground was as good as can be.

I had a lot of quotes to cut down one mature ash tree and prune another. Ian gave a very competitive price and the team (very friendly and professional) did a superb job working in a restricted space. It was a full day's work and Ian even stopped by to check that all was going well. Most of the work involved working over a neighbour's garden, and I was very pleased how considerate the guys were to my neighbour, and how well they cleared up afterwards. I have already recommended them to friends and neighbours.

I chose Ian & his team because the quote was very reasonable & Ian himself extremely professional yet friendly & approachable. I'm always nervous about employing new trades as I've had bad experiences in the past & being a 63 yr old woman living alone now, my apprehension was even greater! However, the quality & efficiency of the work far exceeded my expectations. The task was to hard prune a massive willow tree & to cut back shrubs & bushes. The guys were so lovely and nothing was too much trouble. The clearing up was done in no time & meticulously. Through no fault of theirs they were unable to gain access to my neighbours to retrieve cuttings so my neighbours threw everything back over after they'd left. I was devastated but one call to Ian & by the time I'd got home from work they'd been & collected what I couldn't clear myself. In fact Ian said I should've left it & they would've cleared it all! I would 100% recommend Brentwood Tree Care. I wouldn't even bother getting other quotes!

Engaged Ian of Brentwood Tree Care to give a quote to fell 2 trees in our back garden. Not only was the quote competitive, the level of service provided was top class. The lads were very courteous and friendly but most importantly not a single leaf was left behind after they finished......they did an absolutely amazing job and tidied up superbly afterwards. Definitely comes highly recommended.

I had a large high tree in the front drive that had started to lean badly. the tree had a Tree Protection Order (TPO) and everything had to be agreed with the council in advance of any work. I had three different companies provide quotes and having met them all and before seeing any quotes I was most impressed by Ian Dawson of Brentwood Tree Care . Once the quotes arrived I was pleased that Ian's was the most competitive . As soon as I instructed Brentwood Tree Care they managed everything with the council . Brentwood Tree Care arrived at the agreed time and they were first class. They were very professional , focused and provided a quality service. They were very tidy and ensured that we were completely satisfied with the result. They even sawed the logs up to the correct size for our fire . I couldn't fault them at all and would very highly recommend Brentwood Tree Care and I will be using them again .

Job was to fell one tree and prune a second tree. Took the trouble to protected our new patio first with sheeting. Super quick and efficient work. Left garden neat and tidy. Competitive price. Thrilled with result. Guys were very friendly and professional.

Jumped online viewed check a trade, had 3 quotes and not only were Brentwood Tree care priced exceptionally well, they were able to fit me in within a few days as I wanted a very large tree cut down before a party. The team arrived promptly, dressed in all the correct gear. They were friendly, professional and completed the job in a short time. Can't recommend them enough as we previously had another company rip us off for a much smaller job and arrived with little knowledge or kit. We've already booked them for further work in our garden, won't hesitate to use and recommend Brentwood Tree Care!