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Bricks & Water Limited

4.9

123 Reviews

About

Gas Safe registered plumbers, engineers and trades people

It doesn't matter if you need to repair a burst pipe or unblock a drain, we can help.

Bricks and water provides all necessary servicing breakdown support and certification to some of London s largest residential landlords and managing agents.

By employing plumbers and other skilled trades, some with over 30 years experience our mission is to be recognised for providing a professional service with integrity, guaranteeing 100% customer satisfaction.

The majority of of our business comes through referrals from satisfied customers, our success relies on word-of-mouth, so do spread the word if you are happy with our service. (and please let us know if you are not)

If you don't want to take time off work, we can collect your keys from your workplace, do the work and then return your keys to you later in the day.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Underfloor heating
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
  • Plumbers

    • Emergency plumbing services
    • Water softener installation and maintenance
    • Unvented cylinder installation and maintenance
  • Builders

    • Building services
    • Conservatories
    • Extensions
    • Garage conversions
    • Loft conversions
    • Guttering repair services
    • Curtain walling
    • Plastering
    • Porches
  • Bathroom fitters

    • Bathroom refurbishment
    • Bathroom design services
    • Bathroom suppliers
    • Wet rooms
    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers
    • Bath re-enamelling and surfacing
  • Kitchen fitters

    • Kitchen installation
    • Kitchen design
    • Kitchen refurbishment
    • Granite Worktops
    • Kitchen worktops
    • Kitchen tiling
  • More Services

    • gas safe

Customer reviews

Why you can trust these reviews

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4.9
123 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent service and well recommended
Customer Service
Quality
Value
Boiler broke down, engineer came within the day and fixed the issue within 30 minutes at a fair competitive price. Excellent service and well recommended.
Customer in Greater London Posted on 29/12/2023 , work completed 29/12/2023
Fast Response
Customer Service
Quality
Value
The valve on my sitting room radiator started to leak overnight. By morning my carpet was completely soaked through. In the morning afterI discovered the leak I phoned Bricks & Water and spoke to Robert Wright the CEO. Just after 1pm Robert arrived in person and he personally fixed the problem. Not only is he very professional but he is also takes an interest in your problems and gives very good advice on the best way to proceed. I would highly recommen his companyd
Customer in Greater London Posted on 23/11/2023 , work completed 21/11/2023
Front door repairs
Customer Service
Quality
Value
Robert and his team did an excellent job repairing the front door. They responded immediately, got the work done and the work is to a high standard with security in mind. Thanks.
Customer in Greater London Posted on 01/11/2023 , work completed 31/10/2023
Reliable, responsive, friendly to deal with
Customer Service
Quality
Value
I use Bricks and Water to complete my annual Gas Safety Certs on a rental property I have. Robert is fantastic to deal with and always gets the certificates back to me that day. We recently had an issue with our boiler at home. It had been fitted by another plumber who had done a vanishing act on us. Robert came and sorted it without any fuss.
Customer in Greater London Posted on 23/10/2023 , work completed 16/10/2023
Great service
Customer Service
Quality
Value
Bricks and Water carried out a service on my boiler. Robert was very helpful and reassuring, and the knowledgeable engineer completed the job swiftly, professionally and to a high standard. I wouldn't hesitate to use Bricks and Water again for any future plumbing jobs.
Customer in Greater London Posted on 23/10/2023 , work completed 23/10/2023
Great workmanship
Customer Service
Quality
Value
Found Robert and Ricky to be very professional, very tidy and knowledgeable. The work was completed in a timely manner and great finish. Would definitely use them again, and highly recommend them.
Customer in Greater London Posted on 19/09/2023 , work completed 18/09/2023
Vulnerable customers are treated with dignity and sensitivity.
Customer Service
Quality
Value
I called in Robert for work to be done in the home of a vulnerable family as I know he has great people skills. All work was done with the customers special needs in mind. Robert and Ricky did a great job in ensuring their customer understood the work that needed to be done and treated them with the utmost dignity and sensitivity needed to ensure they felt comfortable and happy with the work. When one aspect of the work presented a challenge (drilling into a wall) they kept us informed and returned the next day to complete the job with great efficiency. They ensured that even the smallest of jobs (eg installing child safety gates) to the plumbing and decorativing work and installing curtain rails and door locks etc were done in a timely manner and they left the premises clean and tidy. Robert checked in throughout the time the work was ongoing to help where needed to ensure the work could be completed quickly so as to prevent as little distruption as possible within the household of his customer. Robert and Ricky have great work ethics and have the right temperament for all types of customers and this is why I knew they would be the right people to do the work for this vulnerable family. Thank you both for great customer service.
Customer in Greater London Posted on 13/09/2023 , work completed 22/06/2023
Always a pleasure to deal with
Customer Service
Quality
Value
Not the first time we’ve used Bricks and Water and whilst it’s never great having plumbing issues to sort out, it’s always a pleasure dealing with Robert and his team. I find household maintenance issues pretty stressful but Robert and Ricky are so nice to deal with you can’t help but relax. They tell you clearly what the problem is, what the options are and then just get on with it. Totally trustworthy of course. The main issue was the replacement of part of a leaking drain pipe with repointing work which was dealt with efficiently by Ricky. Robert sorted out a minor issue with a blocked sink. Ricky attempted to fix a dripping tap but it turned out that the taps actually need replacing so that can wait until next time. He also tightened up a wobbly kitchen sink tap which I’d just discovered was leaking under the kitchen sink but again that’s unfixable and needs replacing (which I already knew as Robert had told me so 18 months before). After care excellent as well - Robert gave me a call the following day to say that he’d reflected on my tap problem and I could actually replace just the taps (the bits you twist) rather than the bit the water comes out of as well. A nice courtesy as I won’t be replacing the taps for a couple of months. I’d happily recommend Bricks and Water.
Customer in Greater London Posted on 16/08/2023 , work completed 15/08/2023
Great as always.!!
Customer Service
Quality
Value
Robert and his team have just finished painting my flat. I first used them to solve a plumbing conundrum and now painting, what can’t they do. They’re friendly, get things done and I couldn’t recommend them enough.
Customer in Scottish Borders Posted on 16/07/2023 , work completed 15/07/2023
Great work and top notch service!
Customer Service
Quality
Value
Robert and his team are fantastic! We needed some smaller jobs (changing taps) that needed attention. His team arrived promptly and we’re both very courteous and professional the entire time. He didn’t waste any time faffing around and got straight to things and had us sorted in no time. It’s so hard to find reliable tradespeople these days and it’s so refreshing that Robert and his team are a top notch group. I’d highly recommend them for your plumbing (and other needs). Robert has a network of tradespeople that can be pulled in as needed for other job types (elec etc).
Customer in Greater London Posted on 28/06/2023 , work completed 26/06/2023