Endorsed by Which?

Britelite Windows Ltd

4.7

315 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–17:00
  • Sunday 10:00–16:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Britelite Home Improvements has been transforming homes across the South East for over 50 years. From our roots in Maidstone to becoming a trusted name in windows, doors and conservatories, we’re known for quality, honesty and great customer service — proudly endorsed by Which? Trusted Traders.

What we do

  • Glaziers

    • Sash windows
    • Double glazing installation
    • Aluminium Windows
    • Triple Glazing
    • UPVC Windows
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Conservatories

  • Roofers

    • Flat roofing
  • Verandas

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
315 reviews
Customer Service
4.7
Quality
4.8
Value
4.7
Sort by
Quality Installation
Customer Service
Quality
Value
Really pleased with the process of ordering Bi folding doors from Britelite From the initial enquiry through to the installation . we were informed of the progress of our order at every step and everything happened when stated . Very happy with the quality of the doors and installation. We had some minor snags which were dealt with promptly and efficiently
Customer in Kent Posted on 12/08/2026 , work completed 06/07/2026
Professional and windows look fabulous!
Customer Service
Quality
Value
Recommendation from a family member, and I was not disappointed. Pleasant experience from start to completion. Good communication throughout and swift resolution of any issues. Windows and doors are superb quality and look amazing. Installation was completed in a timely manner, and the installation team were very professional and efficient. Highly recommend. Thank you.
Customer in Berkshire Posted on 12/08/2026 , work completed 11/05/2026
New Windows
Customer Service
Quality
Value
The work done replacing all the windows was done by the fitters efficiently and were friendly and the mess was cleared away when work was finished. A couple of small problems were when brought to their attention was dealt with promptly. All in all very happy with the outcome.
Customer in Hertfordshire Posted on 02/08/2026 , work completed 16/04/2026
The trader replied (on 11/08/2026)
It’s great to hear you’re so happy with your new windows and the overall result. We’re delighted the installation team were friendly and efficient, leaving everything clean and tidy once the work was complete. It’s also reassuring to hear that the small issues raised afterwards were dealt with promptly. Thank you for your recommendation. Kind Regards, Britelite Home Improvements
Great work fitting my windows and doors
Customer Service
Quality
Value
Your installation team did an excellent job fitting my windows and doors; they were very professional and exceeded my expectations. Lambi was very good at explaining and answering my questions. The windows and doors look great, and I am very pleased with work carried out . I am glad I selected Britelite from the alternatives.
Customer in Hampshire Posted on 31/07/2026 , work completed 01/06/2026
The trader replied (on 11/08/2026)
It’s fantastic to hear you’re so pleased with your new windows and doors. We’re delighted the installation team exceeded your expectations, and Lambi will be pleased to hear that his professionalism and willingness to explain everything and answer your questions made such a positive impression. It’s wonderful to know you’re happy you chose Britelite for your home improvements. Kind Regards, Britelite Home Improvements
Everything as promised
Customer Service
Quality
Value
Used by my late parents and now by myself . Excellent did everything promised and communication was excellent.
Customer in Surrey Posted on 30/07/2026 , work completed 11/06/2026
The trader replied (on 11/08/2026)
It’s wonderful to hear you had such a positive experience with Britelite, particularly knowing your family have chosen us before. We’re delighted everything was delivered as promised and that the communication throughout met your expectations. Thank you for continuing to place your trust in Britelite. Kind Regards, Britelite Home Improvements
Excellent Service!
Customer Service
Quality
Value
All aspects of the installation were great, from the lady in the office to the fitters themselves, all were very courteous and extremely helpful. The fitters were really tidy and polite. We would definitely recommend Britelite to our friends and family. Thank you for an excellent installation!
Customer in West Sussex Posted on 30/07/2026 , work completed 29/08/2025
The trader replied (on 11/08/2026)
It’s wonderful to hear you received such excellent service from everyone involved, from our office team through to the installation team. We’re delighted the fitters’ polite, helpful approach and care in leaving everything clean and tidy made such a positive impression. Thank you for recommending Britelite to your friends and family. Kind Regards, Britelite Home Improvements
Excellent service and product
Customer Service
Quality
Value
Britelite replaced 5 windows. From first contact to after sale all Britelite staff were very pleasant and easy to communicate with. I was kept up to date with schedule of works. The installation team were extremely professional, punctual, tidy and approachable. After installation I was contacted by telephone to check I was happy with all aspects of replacing windows. Very competitive pricing and kept to budget. I would definitely recommend Britelite to everyone.
Customer in Surrey Posted on 29/07/2026 , work completed 04/12/2025
Great work, highly recommend
Customer Service
Quality
Value
The team who turned up to install the windows were brilliant. They really put in a shift to get it done. They were friendly, professional and took the time to explain the process.
Customer in Greater London Posted on 11/07/2026 , work completed 23/06/2025
The trader replied (on 22/07/2026)
It’s fantastic to hear you were so impressed with the installation team. We’re delighted their hard work, friendly approach, and professionalism stood out, and that they took the time to keep you informed throughout the installation. Thank you for your recommendation. Kind Regards, Britelite Home Improvements
Beautiful quality windows great value
Customer Service
Quality
Value
My installation was amazing young Tommy and his Dad were extremely polite and respectful of my home .They worked like Trojans, once my windows were fitted, they hoovered through out, windows were polished inside and out even hoovered garden, Honestly I have never known such efficient helpful tradesmen put the blind back up Amazing work and team Thank you Britelite
Customer in Greater London Posted on 10/07/2026 , work completed 13/06/2025
The trader replied (on 14/07/2026)
It’s fantastic to hear you’re so pleased with your new windows. We’re delighted Tommy and his Dad made such a positive impression with their hard work, professionalism and respect for your home. It’s wonderful to know the care they took with every detail, from leaving everything spotless to helping put everything back in place, made your experience so memorable. Kind Regards, Britelite Home Improvements
Great Service
Customer Service
Quality
Value
From the day the design consultant talked through our preferences To the completion of the installation we felt included in the whole process. Nathan the fitter did an excellent job and left the site clean and tidy and conferred in a polite manner throughout the day. Overall, a pleasant and professional experience.
Customer in Kent Posted on 09/07/2026 , work completed 06/04/2026
The trader replied (on 14/07/2026)
It’s wonderful to hear you had such a positive experience from your initial consultation through to installation. We’re delighted you felt involved throughout the process, and Nathan will be pleased to hear his professionalism, tidy workmanship and friendly approach made such a positive impression. Thank you for taking the time to share your feedback. Kind Regards, Britelite Home Improvements
window installation
Customer Service
Quality
Value
Very efficient have had a couple of problems after installation And I am impressed with the quick response and repair . Very good after care customer service . By far the best price in comparison to other quotes I received. I am a happy customer and would use them again in future
Customer in Greater London Posted on 01/07/2026 , work completed 24/05/2025
The trader replied (on 02/07/2026)
It’s wonderful to hear you were so pleased with our aftercare service. We’re delighted any issues were resolved quickly and efficiently, and it’s great to know you found the whole experience to be excellent value. We’re so pleased you would choose Britelite again in the future. Kind Regards, Britelite Home Improvements
Newly installed patio door
Very attentive from start to finish. Nothing is too much trouble. Took the time to listen to my needs. Would highly recommend.
Customer in Kent Posted on 19/06/2026 (Reviewer did not use service)
The trader replied (on 23/06/2026)
It’s wonderful to hear you were so pleased with your new patio door and the service you received throughout. We’re delighted the team took the time to understand your requirements and ensure everything was completed to your satisfaction. Thank you for your recommendation. Kind Regards, Britelite Home Improvements
Well Done Britelite
Customer Service
Quality
Value
Britelite took out my old wooden bay windows and fitted new UPVC windows upstairs and downstairs They were excellent from start to finish Clean, tidy, polite, efficient and I am delighted with the windows
Customer in Kent Posted on 19/06/2026 , work completed 17/03/2026
The trader replied (on 23/06/2026)
It’s fantastic to hear you’re so pleased with your new bay windows. We’re delighted the whole project ran smoothly and that the team’s professionalism, efficiency and tidy workmanship helped make the experience such a positive one. We hope you enjoy your new windows for many years to come. Kind Regards, Britelite Home Improvements
Outstanding quality and workmanship
Customer Service
Quality
Value
The team arrived promptly to replace 2 heavy, old steel patio doors. Because there was effectively one team working on each window simultaneously, they were able to complete the job in less time than the 1 day estimated. The workmanship was outstanding, perfect fit, appearance and ease of use. I can slide the door with one finger, compared with brute force before. The heat conservation and sound reduction are also excellent, as promised. The team left the room spotless.
Customer in Greater London Posted on 09/06/2026 , work completed 02/02/2026
The trader replied (on 16/06/2026)
It’s fantastic to hear you’re so pleased with your new patio doors. We’re delighted the installation team delivered such a high standard of workmanship and completed the project efficiently, while leaving everything clean and tidy afterwards. It’s great to know you’re already noticing the benefits of improved ease of use, heat retention and sound reduction. Kind Regards, Britelite Home Improvements
Great work
Customer Service
Quality
Value
We had a door that needed replacing but it was not a standard size. I was very pleased that Britelight were able to accommodate my order and the end result was brilliant. I was so pleased with the finished result and greatly relieved that they managed to work round any difficulty. Very professional company.
Customer in Greater London Posted on 07/06/2026 , work completed 02/02/2026
The trader replied (on 22/07/2026)
It’s wonderful to hear you’re so pleased with your new door. We’re delighted our team was able to find the right solution for the non-standard size and work around the challenges involved to achieve such a great finished result. Thank you for your kind comments about our team and service. Kind Regards, Britelite Home Improvements
A job to be proud of
Customer Service
Quality
Value
Most of the windows in my house were replaced by Britelite some years ago - and two sealed units were replaced under warranty. It was therefore an easy decision to employ Britelite again recently, when we needed a further window replacement. All the staff involved were very professional - particularly the window fitter, who was very experienced. They all did a really good job.
Customer in Kent Posted on 31/05/2026 , work completed 26/03/2025
The trader replied (on 02/06/2026)
It’s wonderful to hear you were pleased with the work carried out. We’re delighted the team delivered a result you feel proud of and that the whole experience met your expectations. Kind Regards, Britelite Home Improvements
Very high quality, fast and professional
Customer Service
Quality
Value
In any project, you inevitably have to make a trade off between time, cost and quality. I can confidently say that brutalities delivered on all three. Exceptional quality workmanship, delivered exactly to programme, with minimal disruption, and at a very reasonable price. I’d gladly recommend to anyone doing a conservatory upgrade, they’re great.
Customer in Hertfordshire Posted on 29/05/2026 , work completed 03/02/2026
The trader replied (on 22/07/2026)
It’s fantastic to hear you were so pleased with your conservatory upgrade. We’re delighted the quality of the workmanship, efficient timescale and value all met your expectations, while keeping disruption to a minimum. Thank you for your recommendation. Kind Regards, Britelite Home Improvements
Double grazing windows
Customer Service
Quality
Value
I am really happy with my new windows from Britelite. From start to finish, the service was professional, friendly, and very well organised. I was originally upgrading to double glazing, but I was pleasantly surprised to be upgraded to triple glazing, which was a fantastic bonus. The installation team arrived on time, worked efficiently, and left everything clean and tidy once the job was completed. The quality of the windows is excellent and has made a real difference to my home — it feels warmer, quieter, and much more comfortable. I am extremely pleased with the overall result and the whole experience with Britelite. I would definitely recommend Britelite to anyone looking for reliable service and high-quality window installation.
Customer in Greater London Posted on 28/05/2026 , work completed 25/10/2013
The trader replied (on 02/06/2026)
It’s wonderful to hear you’re so pleased with your new windows and the overall experience with Britelite. We’re delighted the service felt professional, friendly and well organised throughout, and that the installation team delivered such a smooth and tidy installation. It’s great to know the new windows have made a noticeable difference to the comfort of your home, helping it feel warmer and quieter. Thank you for your recommendation and for taking the time to share your experience. Kind Regards, Britelite Home Improvements
Fabulous work
Everything was great, the guy who came to see what we wanted (Conner) he was so good, no pressure to buy anything, he explained everything to us, so we went ahead with them, the to guys came they didn’t want to stop, we offered them drinks but said no thanks we want to work, they were very polite and finished the job, they tidied up as they went, we are very happy to recommend them
Customer in Kent Posted on 28/05/2026 (Reviewer did not use service)
The trader replied (on 02/06/2026)
It’s fantastic to hear you were so pleased with the whole experience. We’re delighted Connor’s helpful, no-pressure approach gave you the confidence to move forward, and that the installation team’s hard work, professionalism and tidy workmanship made such a positive impression. Thank you for your recommendation. Kind Regards, Britelite Home Improvements
Two new windows
Really pleased with my new windows. As always, the quality is excellent and the turnaround was incredibly quick. The installation was smooth, efficient, and hassle-free from start to finish. Highly recommended!
Customer in Greater London Posted on 28/05/2026 (Reviewer did not use service)
The trader replied (on 28/05/2026)
It’s great to hear you’re so pleased with your new windows. We’re delighted the quality, quick turnaround and smooth installation all met your expectations and delivered such a hassle free experience. Thank you for your recommendation. Kind Regards, Britelite Home Improvements
Thank You Britelite
Customer Service
Quality
Value
Britelite fitted new Triple Glaze Bay Windows at the front of my house upstairs and downstairs The quality of the windows is excellent and the fitters were very efficient , clean and friendly. There were not even any marks on the interior decorations when they had finished. Superb job They left the site very clean
Customer in Kent Posted on 24/05/2026 , work completed 16/03/2026
The trader replied (on 28/05/2026)
It’s wonderful to hear you’re so pleased with your new triple glazed bay windows. We’re delighted the quality of the products and the efficiency and care shown by the fitters made such a positive impression, especially the clean finish achieved throughout the installation. Kind Regards, Britelite Home Improvements
Fantastic team
Great team did a fantastic job. The two installers where fast efficient and left everything as tidy as possible. So from quotation through to after care am very happy, thanks.
Customer in Medway Posted on 22/05/2026 (Reviewer did not use service)
The trader replied (on 28/05/2026)
It’s great to hear you were so pleased with the whole experience from quotation through to aftercare. We’re delighted the installation team’s efficient work and tidy approach made such a positive impression. Thank you for taking the time to share your feedback. Kind Regards, Britelite Home Improvements
Experienced professionals transform windows
Instillation of new double glazed windows. The work was performed to an agreed schedule and budget. Experienced workmen performed diligently with care. Informing us of what products work better for people with mobility problems. They reduced any anxiety we had by giving detailed knowledge about the products.
Customer in Greater London Posted on 21/05/2026 (Reviewer did not use service)
The trader replied (on 28/05/2026)
It’s wonderful to hear you were so pleased with the installation and the care shown throughout the process. We’re delighted our team’s experience, attention to detail and understanding approach helped put you at ease and ensured the right products were recommended for your needs. Kind Regards, Britelite Home Improvements
Very good bathroom window replacement.
Great experience from start to finish, very friendly and professional company. Felt like the company was honest and reasonable during the quoting stage unlike some other sharks you can find.
Customer in Greater London Posted on 21/05/2026 (Reviewer did not use service)
The trader replied (on 21/05/2026)
It’s great to hear you had such a positive experience with us. We’re delighted our team’s friendly, professional and honest approach stood out from the very beginning and helped make the whole process straightforward. Thank you for taking the time to share your feedback. Kind Regards, Britelite Home Improvements
Professional, honest and fairly priced.
Customer Service
Quality
Value
I am very impressed with Britelite, from start to finish. The salesman was honest and did not use the misleading sales tricks and pressure their competitors are known for. The surveyor and installation team were very professional. The product is great!
Customer in Greater London Posted on 20/05/2026 , work completed 09/12/2024
The trader replied (on 21/05/2026)
It’s fantastic to hear you were so impressed with the service from start to finish. We’re delighted our honest approach, professional installation team and quality products all contributed to such a positive experience. Thank you for taking the time to share your feedback. Kind Regards, Britelite Home Improvements