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BSafe Plumbing & Heating

4.9

125 Reviews

About

BSafe is a Plumbing & Heating company based in Beckenham covering a 20 mile radius. Fully insured and all engineers gas safe registered. No call out charges

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Radiators and central heating
    • Gas safety testing and inspection
    • Gas cooker installation
    • Boiler servicing
  • More Services

    • bathroom installation

Customer reviews

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4.9
125 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Excellent service, very happy
Customer Service
Quality
Value
Billy came to give us an estimate- he was knowledgeable and thorough and spent time explaining our options. He undertook the installation on the date agreed and for the amount agreed. He came with a colleague both of whom were polite, respectful of our home and fitted the boiler with a minimum of disturbance. The whole experience was very good.
Sue Arnold Posted on 04/06/2018 , work completed 04/06/2018
Great Work
Customer Service
Quality
Value
Billy did a fantastic job. He fitted gas central heating in our flat, including a new boiler, pipes (both internal and external), radiators, and the removal of the old service heaters, all in two days. I had had several other quotes and his was significantly cheaper. I honestly can't see how these more expensive companies could have done a better job as we are really pleased with the quality of Billy's work. He was prompt with email and phone contact, and was at the flat when he said he would be. All in all, I would definitely recommend Billy because, for price and quality, I think he does a fantastic and quick job.
lr2085 Posted on 02/02/2018 , work completed 02/02/2018
Professional
Customer Service
Quality
Value
Polite and friendly, clean and tidy. Information and instructions clear. Can easily recommend and will be using the service again this year for other work.
Graham, London Posted on 31/01/2018 , work completed 31/01/2018
Good job and follow up
Customer Service
Quality
Value
Really appreciated Billy fitted in replacing a bust boiler just before Christmas when time was tight. We found him through Trusted Traders. His communication is good, he is responsive and turns up when expected. The work was completed swiftly and thoroughly and he made the effort to stay in touch and to troubleshoot unforeseen issues afterwards. Much appreciated after being let down by another company. Will definitely use again and definitely recommend.
Million Posted on 16/01/2018 , work completed 16/01/2018
Friendly and professional, work always completed to a high spec
Customer Service
Quality
Value
Over the past three years Billy has carried out several pieces of work for me. This time, as always, he was friendly, approachable and professional and work was completed to a very high spec. He made great efforts to fit in work for me at very short notice even though he was obviously very busy. I have highly recommended Billy to friends and will continue to contact him if I ever need heating/plumbing work carrying out.
2011-07-29 13:17:20.867 Posted on 15/12/2017 , work completed 15/12/2017
Prompt and professional
Customer Service
Quality
Value
Very nice young man came to put new taps in my bath. Very polite and did a very good job for a good price would recommend him to my friends.
Dot, London Posted on 12/12/2017 , work completed 12/12/2017
Excellent work and really nice guy
Customer Service
Quality
Value
Turned up on time, work completed in predicted time, looks better than expected. He worked really hard and went the extra mile with tiling (because he thought it would look better). All round good service- would definitely recommend.
Elle Gough Posted on 05/12/2017 , work completed 05/12/2017
5 stars
Customer Service
Quality
Value
5 star service. We were really pleased with the work. Perfect communication before hand, arrived on time, got the job done and was super friendly throughout the whole process. Thank you very much!
ESimes Posted on 01/12/2017 , work completed 01/12/2017
Reliable, cheerful worker
Customer Service
Quality
Value
Billy replaced a downstairs toilet and some radiator valves for us. He did a very professional job and cleared up beautifully. He is very helpful and cheerful and a pleasure to have in the house. We would definitely recommend him and will certainly use him again.
Helen Ward Posted on 05/11/2017 , work completed 05/11/2017
Good professional job.
Customer Service
Quality
Value
Billy replaced our shower pump and cold water ballcock. He arrived on time, worked efficiently with no mess. He was very polite and did a good job. I would easily recommend him and will use him again.
James, Kent Posted on 19/09/2017 , work completed 19/09/2017
Thorough
Customer Service
Quality
Value
The team arrived punctually and did a thorough job of checking everything out. I'm looking forward to a trouble-free winter now things are sorted!
Lucy Daniels Posted on 05/07/2017 , work completed 05/07/2017
Plumber
Customer Service
Quality
Value
Bill is an excellent plumber, he's very considerate and completed the task on time. A well trusted expert!
Michael, London Posted on 26/04/2017 , work completed 26/04/2017
Excellent work & great value
Customer Service
Quality
Value
We needed a very old water tank (heated by a coal fire) removed & replaced with an electric boiler. Billy gave us a free quote & carried out the work quickly. He replaced the tank & removed a lot of old pipework without any hassle. We also asked him to replace the ballcock in the toilet & change a broken tap, which he also did without any fuss. Two months later & everything is still working fine. Very pleased with the work & value for money. We will be using him again. Highly recommended.
mark t Posted on 25/04/2017 , work completed 25/04/2017
Expert, friendly, quick, transparent
Customer Service
Quality
Value
Billy and his team at BSafe Plumbing & Heating did a fantastic job installing our new combi boiler and removing the old system. They were quick and were happy to answer any questions I had about the old system and new. We will be having them back to refit our bathroom and we'd happily recommend their services.
cassandra Posted on 20/04/2017 , work completed 20/04/2017
Efficient, reliable and value for money
Customer Service
Quality
Value
Billy and his team did a fantastic job on the works in my bathroom. They were punctual, efficient, reliable and always left the house clean and tidy at the end of each day. I would definitely use them again and can highly recommend them.
axj73 Posted on 10/04/2017 , work completed 10/04/2017
I will only be contacting Bsafe in the future. A++++++
Customer Service
Quality
Value
After completing on our new home in December last year, the boiler in the property was deemed a hazard and disconnected. My partner was 4 months pregnant with our first child so we needed hot water and warmth asap! Within a day we had a new Valiant boiler installed to the highest standard. I cannot recommend Bsafe enough. if you live in South East London, Billy is the man to call!
Tom Caslin Posted on 30/03/2017 , work completed 30/03/2017
Finally! A decent plumber and gas engineer in Penge
Customer Service
Quality
Value
It took a while to find a decent gas engineer who had a solution to my gas supply problem. I'm glad I went with B-Safe Plumbing. The work carried out was high quality, fast and efficient. They are now my go to service in the Penge area.
Gareth Gray Posted on 19/03/2017 , work completed 19/03/2017
Excellent job
Customer Service
Quality
Value
Arrived promptly, carried out work quickly and efficiently and would recommend to anyone needing gas fitting and plumbing.
Sian, London Posted on 22/02/2017 , work completed 22/02/2017
Very professional
Customer Service
Quality
Value
Kept me updated at every stage of his work. Cleared away once he had finished his work. Was very polite and friendly. A very good experience for me.
Audrey, London Posted on 13/02/2017 , work completed 13/02/2017
Excellent work
Customer Service
Quality
Value
I recently used BSafe to install a new combi-boiler plus associated plumbing work. In the hunt for a plumber, I'd worked my way through a number of traders on the Which trusted traders list, most of whom never returned my call. Billy, by contrast, got back to me quickly and came round the next day to give me a quote (without charge). His quote was very reasonable, and his advice sensible, so I booked him in. He arrived on time on the arranged day and carried out the work quickly, efficiently and tidily (he replaced my boiler, removed my hot water tank and cylinder and installed associated pipe work all within one day, leaving the house in the state in which he found it). I would not hesitate in contacting BSafe again for future plumbing issues.
georgefpowell Posted on 06/02/2017 , work completed 06/02/2017
Very impressed
Customer Service
Quality
Value
I was very impressed with the speed & efficiency of the trader who installed our boiler & with minimum disruption.
Thomas, Surrey Posted on 03/02/2017 , work completed 03/02/2017
Tap changed at hair salon
The trader was pleasant, worked with us, got the parts we needed and did a very good job.
Maddy Posted on 21/01/2017 (Reviewer did not use service)
Excellent Job and good value
Customer Service
Quality
Value
We chose Billy to install a new combi boiler for us when ours gave up the ghost. He turned up promptly at 8:00 in the morning as promised and worked extremely hard all day until the installation was completed. This involved new pipe work being run around the outside of the house. Billy took the trouble to explain everything he needed to do, including providing options involving the routing of the pipework. I would highly recommend Billy for any boiler installation, he is efficient, reliable and a very decent person.
fwellard Posted on 10/01/2017 , work completed 10/01/2017
A job well done & professional
Customer Service
Quality
Value
Very helpful, gave good advice, was always punctual. Did a great job, would employ again.
Kenneth, London Posted on 09/01/2017 , work completed 09/01/2017
Good work, dependable and punctual
Customer Service
Quality
Value
I have now used Billy twice for a troublesome boiler and and would highly recommend him to anyone. The jobs are done professionally and on time. No hassles.
rQuresh Posted on 11/12/2016 , work completed 11/12/2016