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Bumblebee Plumbing & Heating Ltd

5.0

371 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

JUNE 2022

About

My name is Ross Coen I am the owner and founder of Bumblebee plumbing and heating. We have been going since 2015 and we are going from strength to strength. We now have 7 vans on the road and a full-time office. We recently won "BOILER AND HEATING CONTRACTORS INSTALLERS 2019" in the energy efficiency awards after winning it in 2018 also, showing that all our hard work and commitment is paying off.

We have a commitment to high level service and always strive for the perfect job. Our engineers are highly trained and experienced meaning that our customers get the best guys on the job every time.

At Bumblebee we are strong believers in "paying today to secure tomorrow". For instance, we have heavily invested in "our system" which sends SMS when the engineers on his way.

We aim to be:

On time.
Neat and tidy. (both in appearance and in your property)
Reasonably priced.
Honest.

What we do

  • Gas installers

  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • More Services

    • gas cooker installation
    • radiators
    • gas cooke repair

Customer reviews

Why you can trust these reviews

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5.0
371 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great service!
Customer Service
Quality
Value
Been using Bumblebee for over three years now and so far they have been the best gas maintenance company I have ever used. This includes boiler installation at a very reasonable price and thorough maintenance service. They are always polite, on time and clean up after themselves.
Karen in Warrington Posted on 17/01/2022 , work completed 17/01/2022
The trader replied (on 23/02/2022)
Hi Karen, wonderful to receive such positive feedback from a happy customer. Thanks for taking your time to do this. I will feed this back to the team.
Another good job
Customer Service
Quality
Value
Not a big job this time, just moving a radiator, but Andy from Bumblebee did a great job. As always punctual, well turned out abd competent engineer. Bumblebee never disappoints.
Customer in Warrington Posted on 14/01/2022 , work completed 14/01/2022
The trader replied (on 23/02/2022)
Thanks for this excellent feedback, I will be sure to relay this to Andy, I'm sure he will be delighted!
Boiler not Working
Customer Service
Quality
Value
This was a call out under our Bumblebee contract. As ever the engineer (in this case Paul Brown) was totally efficient. He spotted the issue straight away and fixed the boiler within minutes. He was really friendly and we had a good laugh with him! I would strongly recommend Bumblebee. We had the boiler installed by them two years ago and also took out the contract at the same time. They have never let us down and are very quick to come out despite the limitations of the current Covid crisis.
Customer in Warrington Posted on 06/01/2022 , work completed 06/01/2022
The trader replied (on 23/02/2022)
Thanks for this wonderful feedback, I will be sure to relay this back to Paul who has recently started with us. Amazing to be getting such positive feedback already for him.
Fantastic service from start to finish
Customer Service
Quality
Value
We asked Bumblebee to quote for a number of small jobs round the house. From first contact the service was outstanding - quick, helpful and informative. The quote came speedily and was very detailed, the chaps who did the work were helpful and super efficient and all round we have been thoroughly impressed. Would definitely recommend Bumblebee to anyone!
Customer in Cheshire West and Chester Posted on 21/12/2021 , work completed 20/12/2021
The trader replied (on 21/12/2021)
Thanks for the review glad you are all sorted in time for xmas
Fantastic and highly recommend
Customer Service
Quality
Value
Prompt response, easy to deal with and very professional. Work seems to be done to a high standard. Highly recommended.
Andrew in Warrington Posted on 21/12/2021 , work completed 21/12/2021
The trader replied (on 21/12/2021)
Thanks Andrew. Really glad to receive feedback like this.
Boiler loosing pressure
Customer Service
Quality
Value
Brilliant service from Bumblebee. I phoned up to report the boiler losing pressure on the 20/12/21. It was all sorted by 10am the next day. Small leak from the bathroom radiator. The gas fitter was most helpful and efficient. Must congratulate Bumblebee on there fast and efficient service.
Roy in Borough of Halton Posted on 21/12/2021 , work completed 21/12/2021
The trader replied (on 21/12/2021)
Thanks Roy. Appreciate the review have a lovely xmas
Combi boiler faulty
Customer Service
Quality
Value
My boiler broke yesterday so no heating or hot water. Phoned around no one interested in coming out before Christmas. Late yesterday a friend recommended Bumblebee. I rang late afternoon spoke to a very helpful lady on the phone promised an engineer today who arrived at 8.15 really pleasant man who got us up and running. I have now ordered a new boiler off them for next year because of there brilliant customer service. 5 stars from me.
Customer in Merseyside Posted on 21/12/2021 , work completed 21/12/2021
The trader replied (on 21/12/2021)
Really glad we managed to get you up and running. Thanks for the review and look forward to seeing you in the new year
Leaking pipes
Customer Service
Quality
Value
I was lucky enough to get an Engineer out today due to a cancellation. He was very friendly, was happy to wear a face mask and fixed my problem straight away . The lady on reception is so nice and friendly. Best ever boiler company and their monthly fees are very reasonable.
Kathleen in Warrington Posted on 14/12/2021 , work completed 14/12/2021
The trader replied (on 14/12/2021)
Thanks Kathleen. Really appreciate the feedback I will pass these to the team
Call out
Customer Service
Quality
Value
My boiler was leaking and I asked Bumblebee to check the boiler as it had been installed by them 8 months previously. The engineer was prompt and efficient. Unfortunately, the boiler had stopped leaking before the engineer attended but he did as many checks as possible to try and find the fault. He was very professional and said not to hesitate to call back should we encounter any more problems. Would highly recommend.
Customer in Merseyside Posted on 13/12/2021 , work completed 13/12/2021
The trader replied (on 14/12/2021)
Thanks for the review. We always try to catch it when it’s playing up but sometimes they illude us somehow. Well you know where we are should it play up again.
Excellent service , prompt, professional and good value
Customer Service
Quality
Value
I had a leak on my boiler and problems with the pressure. Also a problem with a heater under my kitchen unit that was very difficult to access. From the moment I contacted Bumblebee plumbing, they were very helpful and professional. Appointments were confirmed and they arrived when they said they would ( and texted me when they were on their way). The work required several visits. All my problems were sorted by James who was great and clearly very experienced. One of my best customer services experience from a plumbing service and good value.
Customer in Warrington Posted on 10/12/2021 , work completed 10/12/2021
The trader replied (on 14/12/2021)
Thanks for the review glad it’s all sorted