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Bumblebee Plumbing & Heating Ltd

5.0

367 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

JUNE 2022

About

My name is Ross Coen I am the owner and founder of Bumblebee plumbing and heating. We have been going since 2015 and we are going from strength to strength. We now have 7 vans on the road and a full-time office. We recently won "BOILER AND HEATING CONTRACTORS INSTALLERS 2019" in the energy efficiency awards after winning it in 2018 also, showing that all our hard work and commitment is paying off.

We have a commitment to high level service and always strive for the perfect job. Our engineers are highly trained and experienced meaning that our customers get the best guys on the job every time.

At Bumblebee we are strong believers in "paying today to secure tomorrow". For instance, we have heavily invested in "our system" which sends SMS when the engineers on his way.

We aim to be:

On time.
Neat and tidy. (both in appearance and in your property)
Reasonably priced.
Honest.

What we do

  • Gas installers

  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • More Services

    • gas cooker installation
    • radiators
    • gas cooke repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
367 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler service
Customer Service
Quality
Value
As usual the engineer was knowledgeable and polite. Finished the work and cleaned up leaving the area better than when he started đź‘Ť
Customer in Warrington Posted on 26/06/2021 , work completed 26/06/2021
The trader replied (on 15/07/2021)
Don’t tell our wives we tidy up and clean we save all that for you customers - thanks for the review
Satisfaction yet again
Customer Service
Quality
Value
This was not our first experience of Bumblebee and as expected we have no complaints about the first class job they did. Some similar companies give you a time and date for the job and then don’t turn up. Bumblebee are there when they say they will be and their engineers are always smartly turned out presenting a corporate image. Good job at a fair price carried out by pleasant and competent engineer. Will we use again? You bet we will.
Chris in Warrington Posted on 10/06/2021 , work completed 07/06/2021
The trader replied (on 15/07/2021)
Lovely review chris really appreciate you taking the time to Write it. Thank you
Spot on trader
Customer Service
Quality
Value
From first contact, to job done, Bumblebee show how it should be done. A company I respect and trust and one I have no hesitation in recommending.
Customer in Borough of Halton Posted on 07/06/2021 , work completed 07/06/2021
The trader replied (on 15/07/2021)
Thanks so much reviews really help grow our business so we really appreciate it
Boiler first service
Customer Service
Quality
Value
Bumblebee contacted on 3/6/2021 to arrange first service on combi boiler and they confirmed booking for today I would recommend them for their professionalism in their work and customer service a top company.
Trevor in Warrington Posted on 05/06/2021 , work completed 03/06/2021
The trader replied (on 15/07/2021)
Top company with top customers - thanks for the review Trevor
Excellent company!
Customer Service
Quality
Value
From quote to completion nothing was too much trouble. Job was split to enable me to have other work carried out, and when that job was delayed their dates were moved without any issues. I would highly recommend to anyone.
Mike in Warrington Posted on 27/05/2021 , work completed 10/05/2021
The trader replied (on 15/07/2021)
Thanks mike we always try to accommodate people where we can. Thanks for the review
Replaced old boiler with combi
Customer Service
Quality
Value
I got five different quotes and Bumble bee were definitely the most helpful explaining in clear language what they needed to do and why. Cost was competitive. Both guys that did the work were very pleasant, Covid aware and also laid down carpet protector as they had to remove the old water tank in the loft and the emersion heater. Cleaned up after themselves, punctual and even gave me a ten minute warning when there was likely to be some noise (as I was working from home making tele calls so I wouldn't get disturbed). There was a slight problem after they left (the historic plumbing that was not part of their job), one quick call and they were back straight away and resolved it with no fuss or complaint. Excellent job and recommended
Mike in Warrington Posted on 26/05/2021 , work completed 07/05/2021
The trader replied (on 15/07/2021)
Cheers for the review Mike. Glad it’s all up and running now
Excellent
Customer Service
Quality
Value
We sought an estimate from a national retailer for a replacement boiler, but the representative who came out was a salesman rather than a heating engineer. As a consequence, we had little confidence in the product or the service that was being offered. We had seen the Bumblebee vans around the local area and thought we would ask them for a possible alternative. Thank goodness we did! As soon as we started to explain what we wanted, Ross made it clear that he had an excellent working knowledge of boiler installation and customer needs. He listened to what we wanted and then explained our options. We obviously decided to go ahead. Pete and Andy arrived promptly on the morning the work was due to commence. At the end of the 2 days they were in our home, we had a nice, new boiler. All our requirements were met, if not exceeded and you would never know they had been in our home. We would not hesitate to recommend them to our friends and family. Thank you Bumblebee.
Customer in Warrington Posted on 20/05/2021 , work completed 19/05/2021
The trader replied (on 20/05/2021)
Thanks guys a lovely review and also such a lovely gesture to leave beers for the installers. The boys really enjoyed working in your home and customers like you make the job so much more fun. Look forward to seeing you next year for the service
Excellent service
Customer Service
Quality
Value
Was notified they engineer was on his way. James was very polite very friendly and cheerful. Work carried out in a very clean efficient manner. James explained work that had been carried out and emailed certificate before he left the premises. Would definitely recommend.
Customer in Borough of Halton Posted on 17/05/2021 , work completed 17/05/2021
The trader replied (on 17/05/2021)
What a lovely review. I will pass on your kind words to jimmy
Great work from a local company
Customer Service
Quality
Value
My old boiler stopped working and this always gives me anxiety after dealing with British Gas some 5 years ago. Sam came round and correctly diagnosed the fault within 1/2hr. Unfortunately it was a rare part and took some time to source the part (boiler prob 20 yrs old) but it did come and was fixed first time at a very reasonable price. Great work Sam and Bumblebee, it's a relief to know a good plumbing firm.
Chris in Warrington Posted on 13/05/2021 , work completed 12/05/2021
The trader replied (on 17/05/2021)
Thank you chris we appreciate the kind feedback
Brilliant
Customer Service
Quality
Value
Had problems with my shower pump, Neil the engineer sorted it very friendly and chatty bloke loves his. cuppa lol. Certainly recommend Bumblebee.
Paul in Warrington Posted on 16/02/2021 , work completed 16/02/2021
The trader replied (on 17/05/2021)
Thanks for the review paul. We all love a good cuppa. Thanks for using bumblebee