Bumblebee Plumbing & Heating Ltd

From first contact, to job done, Bumblebee show how it should be done. A company I respect and trust and one I have no hesitation in recommending.

Bumblebee contacted on 3/6/2021 to arrange first service on combi boiler and they confirmed booking for today I would recommend them for their professionalism in their work and customer service a top company.

From quote to completion nothing was too much trouble. Job was split to enable me to have other work carried out, and when that job was delayed their dates were moved without any issues. I would highly recommend to anyone.

I got five different quotes and Bumble bee were definitely the most helpful explaining in clear language what they needed to do and why. Cost was competitive. Both guys that did the work were very pleasant, Covid aware and also laid down carpet protector as they had to remove the old water tank in the loft and the emersion heater. Cleaned up after themselves, punctual and even gave me a ten minute warning when there was likely to be some noise (as I was working from home making tele calls so I wouldn't get disturbed). There was a slight problem after they left (the historic plumbing that was not part of their job), one quick call and they were back straight away and resolved it with no fuss or complaint. Excellent job and recommended

We sought an estimate from a national retailer for a replacement boiler, but the representative who came out was a salesman rather than a heating engineer. As a consequence, we had little confidence in the product or the service that was being offered. We had seen the Bumblebee vans around the local area and thought we would ask them for a possible alternative. Thank goodness we did! As soon as we started to explain what we wanted, Ross made it clear that he had an excellent working knowledge of boiler installation and customer needs. He listened to what we wanted and then explained our options. We obviously decided to go ahead. Pete and Andy arrived promptly on the morning the work was due to commence. At the end of the 2 days they were in our home, we had a nice, new boiler. All our requirements were met, if not exceeded and you would never know they had been in our home. We would not hesitate to recommend them to our friends and family. Thank you Bumblebee.

Was notified they engineer was on his way. James was very polite very friendly and cheerful. Work carried out in a very clean efficient manner. James explained work that had been carried out and emailed certificate before he left the premises. Would definitely recommend.

My old boiler stopped working and this always gives me anxiety after dealing with British Gas some 5 years ago. Sam came round and correctly diagnosed the fault within 1/2hr. Unfortunately it was a rare part and took some time to source the part (boiler prob 20 yrs old) but it did come and was fixed first time at a very reasonable price. Great work Sam and Bumblebee, it's a relief to know a good plumbing firm.

Had problems with my shower pump, Neil the engineer sorted it very friendly and chatty bloke loves his. cuppa lol. Certainly recommend Bumblebee.

We had Bumblebee Plumbing and heating out to fit our new boiler and two new radiators. They were Covid safe and wore face mask all the time they were here. Great service and we even took out their maintenance cover as very reasonably priced. Great service and really nice to deal with. No mess at all. I would strongly recommend them to look after you.

After being let down repeatedly by other local heating engineers to come and service my boiler, I phoned Bumblebee. I was impressed from the first contact, efficient booking system over the phone, followed immediately by a confirmation email. Sam phoned 45 minutes before the booked time to ask if it was ok to come early. Absolutely was. He was polite, courteous and obviously knows his trade. I will definitely use Bumblebee in the future and will recommend them.