Bumblebee Plumbing & Heating Ltd

Had a boiler system fitted, replacing an ancient broken one. We were given a choice of systems and after discussing them we were advised to go with the cheapest of the options. They don't just sell you the most expensive. We took out their service option and they have been fantastic. The services have been organised around my work and the guys coming round have been friendly and answered any questions I have had. I have only had to call them out the once and they were round straight away. We have been with them 3 years and would definitely recommend.

From the first visit by Ross to discuss our requirements to the completion of the work 9 days later, we have nothing but praise for this company. They were efficient, friendly and thorough. The two lads who did the actual installation were as unobtrusive and tidy as they could possibly be and did a fantastic job! Would have no hesitation in recommending this firm!!!

Excellent Work. Excellent. Used Bumblebee to have a new boiler installed, replacing our old little one with a mega large one. Very efficient service from Ross and his team. Cleaned up after themselves and were very friendly. Love the Hive , don’t know quite how we managed before having this! Many thanks. Highly recommended.

Our heating recently stopped working and with the current situation in the country at the moment, we panicked a little, as we are currently self-isolating. Being over 70 need our heating. We looked online and found bumblebee was still working and had very good reviews. We phoned up and spoke to Ross and he assured us that all of his staff were well enough to be in work and explained that he had his engineers sending their temperatures in a morning, alongside that they were wearing face masks and gloves and they would keep a safe distance from us at all times. I felt a little more at ease so I booked in a visit and their engineer Steve came out to see us. He wore a face mask the entire time along with his gloves, he even had his own cup for a brew. We explained what was wrong and he got to it. He was very polite, very tidy and very knowledgeable. H had us up and running in under an hour all whilst keeping a safe distance from us. We then received the bill to find that we had been given a 20% discount for being over 70. We are very grateful and wouldn't hesitate in referring them to anyone who needs there heating looking at, even if you're worried about isolating. Well done bumblebees and thank you

We called out Bumblebee following catastrophic damage to our old central heating boiler which had left us with no heating or hot water. It soon became apparent that the damage was so substantial that it probably wouldn't have been cost effective to undertake repairs, even if spares were still obtainable for this particular boiler. We took the decision to have a new "INTERGAS" boiler installed, having previously read about these new efficient dutch boilers. The Bumblebee engineer said that due to other workload commitments it would be Tuesday 24th March before it could be done. However since he was aware that we were both OAP's. he said he would talk to Ross, the owner, and see if they could prioritise our installation. Within the hour we received a call to advise us that they had been able to re-arrange workloads and that our installation would take place the following morning. True to their word, Bumblebee arrived first thing Thursday morning, and the new boiler was installed, up and running, some 4 hours later. We cannot praise Bumblebee enough for their commitment to resolving our dilemma, at a time when clearly a supply of hot water is essential in combating the corona-virus. Their tradesmen and equipment are of the highest quality. Thank you all at Bumblebee.

This company fitted my new boiler last year and I decided to stick with them for the service too. Very polite on the phone when booking me in with instant email confirmation. Sam turned up on time for the appointment. He remembered me from previous visit which was nice. Very polite and very knowledgeable about his work. Work was done without fuss and I received an email receipt and email certificate. They take card payments too! Great to see a local company doing so well and I will contact them again next time I have plumbing/heating work to be done.

Arrived on time, very professional manner, helped me to set up the monthly cover which is great value.

Sam was on time, quick, friendly and knowledgeable. I was very pleased and have signed up for the maintenance contract.

Sam turned up on time, polite and explained what had to be done. Very helpful in answering my questions. Very friendly and efficient service.

Was referred to Bumblebee by a friend following several let downs by other companies. Rang the office and had the service booked in minutes for a convenient time. The engineer arrived on time, was professional and completed the work quickly. Would definitely recommend.