Bumblebee Plumbing & Heating Ltd

We sought an estimate from a national retailer for a replacement boiler, but the representative who came out was a salesman rather than a heating engineer. As a consequence, we had little confidence in the product or the service that was being offered. We had seen the Bumblebee vans around the local area and thought we would ask them for a possible alternative. Thank goodness we did! As soon as we started to explain what we wanted, Ross made it clear that he had an excellent working knowledge of boiler installation and customer needs. He listened to what we wanted and then explained our options. We obviously decided to go ahead. Pete and Andy arrived promptly on the morning the work was due to commence. At the end of the 2 days they were in our home, we had a nice, new boiler. All our requirements were met, if not exceeded and you would never know they had been in our home. We would not hesitate to recommend them to our friends and family. Thank you Bumblebee.

Was notified they engineer was on his way. James was very polite very friendly and cheerful. Work carried out in a very clean efficient manner. James explained work that had been carried out and emailed certificate before he left the premises. Would definitely recommend.

My old boiler stopped working and this always gives me anxiety after dealing with British Gas some 5 years ago. Sam came round and correctly diagnosed the fault within 1/2hr. Unfortunately it was a rare part and took some time to source the part (boiler prob 20 yrs old) but it did come and was fixed first time at a very reasonable price. Great work Sam and Bumblebee, it's a relief to know a good plumbing firm.

Had problems with my shower pump, Neil the engineer sorted it very friendly and chatty bloke loves his. cuppa lol. Certainly recommend Bumblebee.

We had Bumblebee Plumbing and heating out to fit our new boiler and two new radiators. They were Covid safe and wore face mask all the time they were here. Great service and we even took out their maintenance cover as very reasonably priced. Great service and really nice to deal with. No mess at all. I would strongly recommend them to look after you.

After being let down repeatedly by other local heating engineers to come and service my boiler, I phoned Bumblebee. I was impressed from the first contact, efficient booking system over the phone, followed immediately by a confirmation email. Sam phoned 45 minutes before the booked time to ask if it was ok to come early. Absolutely was. He was polite, courteous and obviously knows his trade. I will definitely use Bumblebee in the future and will recommend them.

Had a boiler system fitted, replacing an ancient broken one. We were given a choice of systems and after discussing them we were advised to go with the cheapest of the options. They don't just sell you the most expensive. We took out their service option and they have been fantastic. The services have been organised around my work and the guys coming round have been friendly and answered any questions I have had. I have only had to call them out the once and they were round straight away. We have been with them 3 years and would definitely recommend.

From the first visit by Ross to discuss our requirements to the completion of the work 9 days later, we have nothing but praise for this company. They were efficient, friendly and thorough. The two lads who did the actual installation were as unobtrusive and tidy as they could possibly be and did a fantastic job! Would have no hesitation in recommending this firm!!!

Excellent Work. Excellent. Used Bumblebee to have a new boiler installed, replacing our old little one with a mega large one. Very efficient service from Ross and his team. Cleaned up after themselves and were very friendly. Love the Hive , don’t know quite how we managed before having this! Many thanks. Highly recommended.

Our heating recently stopped working and with the current situation in the country at the moment, we panicked a little, as we are currently self-isolating. Being over 70 need our heating. We looked online and found bumblebee was still working and had very good reviews. We phoned up and spoke to Ross and he assured us that all of his staff were well enough to be in work and explained that he had his engineers sending their temperatures in a morning, alongside that they were wearing face masks and gloves and they would keep a safe distance from us at all times. I felt a little more at ease so I booked in a visit and their engineer Steve came out to see us. He wore a face mask the entire time along with his gloves, he even had his own cup for a brew. We explained what was wrong and he got to it. He was very polite, very tidy and very knowledgeable. H had us up and running in under an hour all whilst keeping a safe distance from us. We then received the bill to find that we had been given a 20% discount for being over 70. We are very grateful and wouldn't hesitate in referring them to anyone who needs there heating looking at, even if you're worried about isolating. Well done bumblebees and thank you