Endorsed by Which?

Bumblebee Plumbing & Heating Ltd

5.0

395 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

JUNE 2022

About

My name is Ross Coen I am the owner and founder of Bumblebee plumbing and heating. We have been going since 2015 and we are going from strength to strength. We now have 7 vans on the road and a full-time office. We recently won "BOILER AND HEATING CONTRACTORS INSTALLERS 2019" in the energy efficiency awards after winning it in 2018 also, showing that all our hard work and commitment is paying off.

We have a commitment to high level service and always strive for the perfect job. Our engineers are highly trained and experienced meaning that our customers get the best guys on the job every time.

At Bumblebee we are strong believers in "paying today to secure tomorrow". For instance, we have heavily invested in "our system" which sends SMS when the engineers on his way.

We aim to be:

On time.
Neat and tidy. (both in appearance and in your property)
Reasonably priced.
Honest.

What we do

  • Gas installers

  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • More Services

    • gas cooker installation
    • radiators
    • gas cooke repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
395 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Prompt, polite, proficient
Customer Service
Quality
Value
I am rating the individual, not a trader. These days a boiler service does not entail the work it used to do when boilers were less efficient. Therefore, the work carried out is less complicated but never the less was carried out most efficiently.
Norman, Cheshire Posted on 05/07/2018 , work completed 05/07/2018
The trader replied (on 16/07/2018)
Thank you norman. You are right services don’t always require the hoover like they used to, however we will always do what’s required to ensure your boiler is working at its optimum level. Thank you for your lovely feedback it will be shared with the team.
Boiler service
Customer Service
Quality
Value
Friendly, efficient and comprehensive service.
Peter, Cheshire Posted on 04/07/2018 , work completed 04/07/2018
The trader replied (on 20/07/2018)
We always strive to do a boiler service well and ensure all components are checked. In most cases (like yours) there are no issues but you would be surprised how often we find dangerous situations. Thank you for choosing Bumblebee
Boiler service
Customer Service
Quality
Value
Delighted with new boiler fitted by "Bumble Bee" in December. Was supposed to get a call yesterday to say could they come and service it. That's what I call "customer service", so pleased we've signed up for an annual service.
Kath, Cheshire Posted on 04/07/2018 , work completed 04/07/2018
The trader replied (on 16/07/2018)
Thanks Kath. Yes the monthly service agreements are proving popular and we intend to be there within 24hrs of any call out. To date we have reached our target and majority have a same day turnaround.
My review
Customer Service
Quality
Value
Boiler service.
Darren, Cheshire Posted on 04/07/2018 , work completed 04/07/2018
The trader replied (on 20/07/2018)
5/5 stars thank you Darren. See you next year for your boiler service
boiler service
Customer Service
Quality
Value
Very efficient service. Clean and tidy workmanship, friendly young man.
Allan, Cheshire Posted on 04/07/2018 , work completed 04/07/2018
The trader replied (on 20/07/2018)
Our engineer sam is the youngest in our ranks and was trained in house. So glad to hear he is meeting the standards we have set and keeping the workspace clean and tidy. Thanks for the review
Exemplary
Customer Service
Quality
Value
All the workmen were a delight to have in my home - polite, courteous and patient and clear when answering my questions. Work done in the specified time to a very high standard. Would recommend them unreservedly.
Marguerite, Merseyside Posted on 27/06/2018 , work completed 27/06/2018
The trader replied (on 16/07/2018)
Thanks for the lovely feedback. We managed to get the boiler in the cupboard without too many issues in the end and now you can look forward to cheaper heating bills and get back out on that golf course lol
To be highly reccomended
Customer Service
Quality
Value
Just had a new boiler fitted after receiving both a competitive and fully understandable quote. Service on the day of fitting excellent as well as subsequent follow up contacts.
BarryS Posted on 25/06/2018 , work completed 25/06/2018
The trader replied (on 29/06/2018)
Barry thank you for the last very review. It was our pleasure. Do not hesitate to tell friends and family about the ever happy Bumblebees
100%
Customer Service
Quality
Value
Great service & thorough knowledge of systems give confidence that they understand & have fixed problems. No problem to recommend to anyone
Darren - Morph Posted on 23/06/2018 , work completed 23/06/2018
The trader replied (on 16/07/2018)
Thanks Darren. We rely heavily on word of mouth - so any recommendations will be greatly appreciated.
Very reliable.Let you know everything
Customer Service
Quality
Value
Had my boiler serviced. Great courteous workmen. Use them every year as they are a great company who will go out of their way to help.
Lacedizzy Posted on 23/06/2018 , work completed 23/06/2018
The trader replied (on 28/06/2018)
Getting repeat customers like this shows that we are doing something right, and getting great feedback is always appreciated, thank you
Excellent service
Customer Service
Quality
Value
Excellent service as always!
Which? Trusted Traders Consumer Posted on 18/06/2018 , work completed 18/06/2018
The trader replied (on 28/06/2018)
We aim to please thanks for the review