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Bumblebee Plumbing & Heating Ltd

5.0

395 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

JUNE 2022

About

My name is Ross Coen I am the owner and founder of Bumblebee plumbing and heating. We have been going since 2015 and we are going from strength to strength. We now have 7 vans on the road and a full-time office. We recently won "BOILER AND HEATING CONTRACTORS INSTALLERS 2019" in the energy efficiency awards after winning it in 2018 also, showing that all our hard work and commitment is paying off.

We have a commitment to high level service and always strive for the perfect job. Our engineers are highly trained and experienced meaning that our customers get the best guys on the job every time.

At Bumblebee we are strong believers in "paying today to secure tomorrow". For instance, we have heavily invested in "our system" which sends SMS when the engineers on his way.

We aim to be:

On time.
Neat and tidy. (both in appearance and in your property)
Reasonably priced.
Honest.

What we do

  • Gas installers

  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • More Services

    • gas cooker installation
    • radiators
    • gas cooke repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
395 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Good job
Customer Service
Quality
Value
Really struggled to get a heating engineer after recent cold snap when I had a problem with my heating- I was recommended bumblebee by one of their competitors! Steve called out within the hour, diagnosed the problem and booked me in for a repair. Price for two motorised valves and fitting was reasonable- kept to schedule,texted to let me know when was coming , completed job and left everything clean and tidy. This is how tradesmen should work- didn’t try to sell me other work that didn’t need doing and didn’t try and rip me off. Well done lads- will certainly recommend you and use again ( although hopefully not too soon!)
Chunkymunky Posted on 29/11/2017 , work completed 29/11/2017
The trader replied (on 12/05/2018)
Honest lads that do an honest days work...... a simple mantra that some tradesman get so wrong. In my mind it’s simple - do a good job and people will always use you a again.
Good first experience
Customer Service
Quality
Value
Steve was punctual, polite, smartly dressed and efficient. The work, which involved servicing a boiler and an unvented cylinder, was completed quickly and thoroughly. Would use this firm again.
Linda Dunkerley Posted on 20/10/2017 , work completed 20/10/2017
The trader replied (on 12/05/2018)
Thanks linda, glad steve looked smart maybe some of the other lads could learn from him lol
Just a great Company
Customer Service
Quality
Value
I invited Ross from Bumblebee to price up a replacement boiler having been badly let down by British Gas, he happened to be working just down the road. Ross turned up on time and was happy to discuss moving to a Combi boiler system to replace my old boiler, cylinder and tanks. Having looked over the job he was quick to provide a quote which we felt was good value. We agreed a start date and an approx timeline to complete and the Bumblebee team arrived on time, quickly put down carpet protectors and got on with the job. The whole team were very professional in their approach to us as customers and it was clear from the outset that they knew exactly what they were doing, even making a great match on the brickwork around the new flue. They job went really well and after a full flush of the system they finished off with the fitting of a Hive Hub, Receiver and wireless thermostat. (Which is great by the way). All rubbish was removed and everything was left clean and tidy. I know have a system that is efficient and quiet and that heats the rads in no time at all and a hot water system that gives fantastic hot water pressure that has turned our old rubbish pressure shower into a virtual power shower, well done guys! I cannot recommend this Company enough and hopefully this write up is a good reference for the Bumblebee team. Thanks Bumblebee your service is second to none !
WPBooth Posted on 05/10/2017 , work completed 05/10/2017
The trader replied (on 12/05/2018)
Wow! If carslberg did reviews.....
No hot water
Customer Service
Quality
Value
Steve attended after receiving a text to say he was on his way. Very quick assessment kept me informed of the problem and carried out the work quickly. A very reasonable price for a good job. That pleased with the work I asked for a quote for another job. Would definitely recommend Bumble Bee Heating. All work and invoice communicated by email.
Blanks Posted on 19/09/2017 , work completed 19/09/2017
The trader replied (on 12/05/2018)
100% effort is a minimum requirement- we are glad we got you sorted so quickly. Thanks for the review
Excellent work
Customer Service
Quality
Value
The guys were superb from start to finish. The boiler replacement could not have been in better hands and I am delighted that I chose Ross. You get honesty, integrity and exceptional work from Bumblebee.
Adam B Posted on 15/06/2017 , work completed 15/06/2017
The trader replied (on 12/05/2018)
Well that review made me smile. Thanks for your custom and your lovely review
Boiler in loft replaced thanks!
Customer Service
Quality
Value
Worcester Bosch boiler replaced in loft. Ross assessed our home and recommended a suitable boiler and emphasised his point by using a device measuring water flow. Quote was reasonable. Ross and Steve arrived promptly, texted prior to arrival, had enthusiasm and dealt with any issues that arose on the day, worked right through taking delivery of parts to avoid leaving site. We discovered a slow leak a couple of days later, they returned to fix the problem within 30 minutes which was very reassuring, This demonstrated their commitment to after care service. I would fully recommend.
Lorna M Posted on 01/06/2017 , work completed 01/06/2017
The trader replied (on 12/05/2018)
Lorna, what a lovely review. You are defo one of our favourite customers ...... don’t tell the others
Great Customer Service
Customer Service
Quality
Value
Ross responded promptly, came when he said he would, carried out the work (changing thermostatic radiator valve) quickly and effectively and charged what he said he would. Thanks!
Katy Cheshire Posted on 22/05/2017 , work completed 22/05/2017
The trader replied (on 12/05/2018)
Sounds simple but so many don’t do it. Turn up when you say you will and charge what you say you were going too. Simple really
Capping Gas Pipe
Customer Service
Quality
Value
Good customer service and have already recommended to a friend.
Chris T Posted on 18/05/2017 , work completed 18/05/2017
The trader replied (on 12/05/2018)
Slowly slowly if we all tell our friends the bees will take over lol
Powerflush
Customer Service
Quality
Value
Work carried out well and much less expensive than British Gas. Wouldn't hesitate to recommend the company for any gas related work.
2011-08-03 20:16:43.073 Posted on 12/05/2017 , work completed 12/05/2017
The trader replied (on 12/05/2018)
£480 vs £895 ....... we win
Professional and polite
Customer Service
Quality
Value
Ste was very professional, very polite. He arrived well before he should have and did a quick, grand job. Thank you.
Glyn, Cheshire Posted on 11/04/2017 , work completed 11/04/2017
The trader replied (on 12/05/2018)
Steve is a good lad ..... one day he will be as good as Ross lol