Endorsed by Which?

Bumblebee Plumbing & Heating Ltd

5.0

482 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

JUNE 2022

About

My name is Ross Coen, Owner and Founder of Bumblebee Plumbing and Heating LTD. We have been operating since 2015 and we are going from strength to strength. We now have 8 vans on the road and a full-time office. We have numerous accolades for our excellent work.

To name a few
• Boiler and Heating Contractors Installers 18 & 19 for energy efficiency
• Heating company of the year 20 & 21 in the Manchester Prestige Awards
• Awarded "Top 3 Plumbers" in the Warrington Three best rated awards and have remained in there for the last 5 years
• Finalists in the SCREWFIX Tradesperson of the Year 23
• Winners of Heating Company of the Year 23, 24 and 25 in the SME Awards.

We have a commitment to high level service and always strive for perfection. Our engineers are highly trained and experienced meaning our customers get the best guys on the job every time.

We aim to be:
Honest,
On time,
Neat and Tidy. (in appearance and in your property), Reasonably Priced.

What we do

  • Gas installers

  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

  • Air conditioning contractors

  • More Services

    • gas cooker installation
    • radiators
    • gas cooke repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
482 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Prompt, polite, proficient
Customer Service
Quality
Value
I am rating the individual, not a trader. These days a boiler service does not entail the work it used to do when boilers were less efficient. Therefore, the work carried out is less complicated but never the less was carried out most efficiently.
Norman, Cheshire Posted on 05/07/2018 , work completed 05/07/2018
The trader replied (on 16/07/2018)
Thank you norman. You are right services don’t always require the hoover like they used to, however we will always do what’s required to ensure your boiler is working at its optimum level. Thank you for your lovely feedback it will be shared with the team.
My review
Customer Service
Quality
Value
Boiler service.
Darren, Cheshire Posted on 04/07/2018 , work completed 04/07/2018
The trader replied (on 20/07/2018)
5/5 stars thank you Darren. See you next year for your boiler service
boiler service
Customer Service
Quality
Value
Very efficient service. Clean and tidy workmanship, friendly young man.
Allan, Cheshire Posted on 04/07/2018 , work completed 04/07/2018
The trader replied (on 20/07/2018)
Our engineer sam is the youngest in our ranks and was trained in house. So glad to hear he is meeting the standards we have set and keeping the workspace clean and tidy. Thanks for the review
Boiler service
Customer Service
Quality
Value
Delighted with new boiler fitted by "Bumble Bee" in December. Was supposed to get a call yesterday to say could they come and service it. That's what I call "customer service", so pleased we've signed up for an annual service.
Kath, Cheshire Posted on 04/07/2018 , work completed 04/07/2018
The trader replied (on 16/07/2018)
Thanks Kath. Yes the monthly service agreements are proving popular and we intend to be there within 24hrs of any call out. To date we have reached our target and majority have a same day turnaround.
Boiler service
Customer Service
Quality
Value
Friendly, efficient and comprehensive service.
Peter, Cheshire Posted on 04/07/2018 , work completed 04/07/2018
The trader replied (on 20/07/2018)
We always strive to do a boiler service well and ensure all components are checked. In most cases (like yours) there are no issues but you would be surprised how often we find dangerous situations. Thank you for choosing Bumblebee
Exemplary
Customer Service
Quality
Value
All the workmen were a delight to have in my home - polite, courteous and patient and clear when answering my questions. Work done in the specified time to a very high standard. Would recommend them unreservedly.
Marguerite, Merseyside Posted on 27/06/2018 , work completed 27/06/2018
The trader replied (on 16/07/2018)
Thanks for the lovely feedback. We managed to get the boiler in the cupboard without too many issues in the end and now you can look forward to cheaper heating bills and get back out on that golf course lol
To be highly reccomended
Customer Service
Quality
Value
Just had a new boiler fitted after receiving both a competitive and fully understandable quote. Service on the day of fitting excellent as well as subsequent follow up contacts.
BarryS Posted on 25/06/2018 , work completed 25/06/2018
The trader replied (on 29/06/2018)
Barry thank you for the last very review. It was our pleasure. Do not hesitate to tell friends and family about the ever happy Bumblebees
100%
Customer Service
Quality
Value
Great service & thorough knowledge of systems give confidence that they understand & have fixed problems. No problem to recommend to anyone
Darren - Morph Posted on 23/06/2018 , work completed 23/06/2018
The trader replied (on 16/07/2018)
Thanks Darren. We rely heavily on word of mouth - so any recommendations will be greatly appreciated.
Very reliable.Let you know everything
Customer Service
Quality
Value
Had my boiler serviced. Great courteous workmen. Use them every year as they are a great company who will go out of their way to help.
Lacedizzy Posted on 23/06/2018 , work completed 23/06/2018
The trader replied (on 28/06/2018)
Getting repeat customers like this shows that we are doing something right, and getting great feedback is always appreciated, thank you
Excellent service
Customer Service
Quality
Value
Excellent service as always!
Which? Trusted Traders Consumer Posted on 18/06/2018 , work completed 18/06/2018
The trader replied (on 28/06/2018)
We aim to please thanks for the review
Happy
Customer Service
Quality
Value
Came on time, Clean workers
Mr K Fairhurst, . Posted on 14/06/2018 , work completed 14/06/2018
The trader replied (on 28/06/2018)
We always aim to be on time but it’s not always possible. If we are ever going to be late we are committed to keeping the customer informed. Glad to hear the call was not needed this time
Outstanding company
Customer Service
Quality
Value
I would highly recommend this company from start to finish.
Dawn, Cheshire Posted on 07/06/2018 , work completed 07/06/2018
The trader replied (on 29/06/2018)
Thank you dawn. We really appreciate the work and the lovely feedback
Fast efficient friendly service - job well done
Customer Service
Quality
Value
I gave Ross a list of work to be carried out including fitting a new boiler and received an acceptable quote later that day. Work was started a few days later and completed as promised. The team worked in an efficient and friendly manner and did a very thorough job, particularly flushing my old system which produced a mass of metallic sludge! First class workmanship was tested at every stage leading to a satisfied customer. I would recommend Bumblebee to anyone.
James T Posted on 02/06/2018 , work completed 02/06/2018
The trader replied (on 28/06/2018)
This is such a lovely review. It means a lot that you took the time to write this out for us and it really does help us grow our business. Thanks again and it was a pleasure working for you.
Very efficient.
Customer Service
Quality
Value
Sam came to service the boiler and explained what he was doing and showing us the parts that he was cleaning. Very friendly and informative.
Samantha, Cheshire Posted on 23/05/2018 , work completed 23/05/2018
The trader replied (on 28/06/2018)
Sam is a newly qualified engineer. I will show him this positive feedback it will mean a lot to him. Thank you
Setting Standards
Customer Service
Quality
Value
Bumblebee personnel create the right impression, are courteous, reliable and trustworthy. A level above traders I have used over many years. They genuinely care about their reputation and work quality.
J. Bennett W Posted on 19/05/2018 , work completed 19/05/2018
The trader replied (on 22/05/2018)
It’s always great to hear feedback like this. We always strive to give our customers a first class experience and change the perception of trades people. Thanks for your kind words and appreciation.
Prompt and polite
Customer Service
Quality
Value
Sam, came to service my boiler for Corgi home plan, he was very polite and professional. He keeped me updated as to what was happening. Unfortunately he couldn't complete the job, due to Corgi. I would recommend this firm.
Jackie, Cheshire Posted on 11/05/2018 , work completed 11/05/2018
The trader replied (on 28/06/2018)
Jackie, whether it is our job or we have been contracted to do it for someone else we always impose high standards. I am glad to hear sam was up to the mark. Thanks for your kind words
Boiler service
Customer Service
Quality
Value
Pleasant young man (Sam) who was able to answer all questions posed regarding boiler and heating system/operations and good clean worker.
John, Cheshire Posted on 11/05/2018 , work completed 11/05/2018
The trader replied (on 22/05/2018)
Sam is our newest recruit who trained through us. We believe in investing in our apprentices and it’s lovely to see him doing so well now he’s fully qualified. I will share your feedback with him. Thanks again.
My review
Customer Service
Quality
Value
Boiler serviced.
John, Merseyside Posted on 11/05/2018 , work completed 11/05/2018
The trader replied (on 28/06/2018)
5 stars all round. Thank you
Prompt and efficient
Customer Service
Quality
Value
I would really recommend for promptness and efficiency and no mess. I will certainly use again.
Barbara, Cheshire Posted on 24/04/2018 , work completed 24/04/2018
The trader replied (on 12/05/2018)
Thanks Barbara it’s lovely to hear such nice feedback
Fitted new boiler & flushed system.
Customer Service
Quality
Value
Fantastic, explained everything. Cleaned up aftersales. Can't fault them. Would definitely recommend again to others. Lovely guys, polite & good laugh.
Diane, Cheshire Posted on 18/04/2018 , work completed 18/04/2018
The trader replied (on 12/05/2018)
Thank you Barbara it’s lovely to hear such great feedback
Excellent job
Customer Service
Quality
Value
The engineer did a first class job. He was competent, patient & reassuring. It was a pleasure to have him here.
Mary, Cheshire Posted on 17/04/2018 , work completed 17/04/2018
The trader replied (on 12/05/2018)
Thank you Mary. We love our job but it’s even better when we get to work for great customers like you.
Prompt & professional
Customer Service
Quality
Value
They were recommended to me and I would have no hesitation in recommending. Text to say what time they would arrive. Very prompt.
Harold, Merseyside Posted on 04/04/2018 , work completed 04/04/2018
The trader replied (on 12/05/2018)
It’s great to get work from a recommendation and your reviews help provide that for someone else. So thank you
My review
Customer Service
Quality
Value
Installed condense pump
Barry, Cheshire Posted on 03/04/2018 , work completed 03/04/2018
The trader replied (on 12/05/2018)
Cheers for the brews Barry
Disconnected cooker
Customer Service
Quality
Value
Did a good job and was very pleasant.
Veryl, Cheshire Posted on 03/04/2018 , work completed 03/04/2018
The trader replied (on 12/05/2018)
Thanks for the review
Disconnected cooker
Customer Service
Quality
Value
Did a good job and was very pleasant.
Veryl, Cheshire Posted on 03/04/2018 , work completed 03/04/2018