Endorsed by Which?

Bumblebee Plumbing & Heating Ltd

5.0

482 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

JUNE 2022

About

My name is Ross Coen, Owner and Founder of Bumblebee Plumbing and Heating LTD. We have been operating since 2015 and we are going from strength to strength. We now have 8 vans on the road and a full-time office. We have numerous accolades for our excellent work.

To name a few
• Boiler and Heating Contractors Installers 18 & 19 for energy efficiency
• Heating company of the year 20 & 21 in the Manchester Prestige Awards
• Awarded "Top 3 Plumbers" in the Warrington Three best rated awards and have remained in there for the last 5 years
• Finalists in the SCREWFIX Tradesperson of the Year 23
• Winners of Heating Company of the Year 23, 24 and 25 in the SME Awards.

We have a commitment to high level service and always strive for perfection. Our engineers are highly trained and experienced meaning our customers get the best guys on the job every time.

We aim to be:
Honest,
On time,
Neat and Tidy. (in appearance and in your property), Reasonably Priced.

What we do

  • Gas installers

  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

  • Air conditioning contractors

  • More Services

    • gas cooker installation
    • radiators
    • gas cooke repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
482 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Service first one
I was very happy with bumblebee it was my first time service on my boiler .They explained everything that they done and were very pleasant and I would recommend bumblebee .
Customer in Warrington Posted on 27/10/2023 (Reviewer did not use service)
The trader replied (on 31/10/2023)
Delightful ,thank you for leaving a lovely review, we appreciate your custom.
Installed new combi boiler system with Hive controls
Customer Service
Quality
Value
From first quote to aftercare, we could not be more impressed with how Bumblebee looked after us. Ross patiently answered all our queries and ran through all our multiple options before we agreed what we would like installing. Peter, Andy and Jack arrived as planned and were helpful, friendly, professional and conscientious throughout the two days they worked. They looked after our house and regularly cleaned and hoovered as they worked. Everything was completed as planned and to a high standard. We received a follow up call a few days later and I explained I had a few queries on how to best operate the Hive. Steve visited the following day, answered all my questions and added a few more tips. Bumblebee will be our first call if we need any further work doing.
Customer in Warrington Posted on 25/10/2023 , work completed 17/10/2023
The trader replied (on 27/10/2023)
Thanks for your brilliant review, we think you will love having Hive installed along with your new boiler. Alos, very pleasing to know our engineers looked after your home, just hope their wives/girlfriends don't find out they are trained to clean and hoover as well! ;-)
Extremely Pleased
Customer Service
Quality
Value
Had my boiler fitted today by Peter he's done an excellent job,very professional and informative.From start to finish bumblebee have been excellent.Boiler ordered and fitted within 4 days ,how's that for service. Thank you
Customer in Warrington Posted on 24/10/2023 , work completed 24/10/2023
The trader replied (on 26/10/2023)
Thank you for your brilliant review and so glad you are happy with our service. Good to know your home will be all toasty and warm for the winter months.
Boiler installation
Customer Service
Quality
Value
The owner of Bumblebee , Ross Coen and his engineers are knowledgeable and experienced and it is easy to see how this company has been recognised as a Which Trusted Trader. When giving my wife and I a quote the advice Ross gave was helpful and clear and we soon understood why friends of ours who had had new boilers fitted by Bumblebee in the past year had recommended them so highly. Their engineer who fitted our boiler was very professional and courteous as was one of his colleagues. Bumblebee is excellent and highly recommended.
Customer in Warrington Posted on 12/10/2023 , work completed 05/10/2023
The trader replied (on 18/10/2023)
Ah so nice to read and we love knowing our existing customers pass on their recommendations about us. Don't forget to consider taking out our Reduced Busy Bee Service plan, for being a loyal customer!
New Boiler
Customer Service
Quality
Value
excellent service from start to finish called them up and had a quick chat and they sent someone round he was fantastic and explained our options booked to install about 10 days later and they turned up on time and was done in about 5 hours really nice chap who did the work and only left when we were happy cleaned up as well and you wouldnt have know he had been really pleased we had been recommended Bumblebee from a few people and they did not disappoint
Customer in Warrington Posted on 12/10/2023 , work completed 10/10/2023
The trader replied (on 18/10/2023)
We are absolutely buzzing to hear you have a brand-new boiler and are equally buzzing with our services, thank you!
Annual check
Customer Service
Quality
Value
Great service. Always friendly and cheerful. System checked over and ready for winter turn on. Thank you
Customer in Cheshire West and Chester Posted on 11/10/2023 , work completed 11/10/2023
The trader replied (on 18/10/2023)
Can you believe we are on the brink of the cold seasons approaching!! Glad your boiler is ready for the colder months.
Fast response, great work, outstanding service
Customer Service
Quality
Value
Heating stopped working though hot water OK. Had service contract: phoned Friday (lovely lady on the phone, too!) and got an appointment for Monday morning. Sent text and arrived promptly. Fault diagnosed and fixed within 30 minutes - new motorised valve. Clean, extremely pleasant and utterly competent. Perfect.
Customer in Borough of Halton Posted on 09/10/2023 , work completed 09/10/2023
The trader replied (on 18/10/2023)
Superb thank you for taking the time to leave your review, also great that our office staff are recognised for being helpful too. Good to know we got you up and running promptly.
Heating Upgrade
Customer Service
Quality
Value
We have a regular maintenance contract with Bumblebee who have been excellent. We needed an upgrade to our central heating system and they recommended a couple of larger radiators. These were installed at the agreed budget price on schedule. The staff were very knowledgeable and pleasant. You can use this company with confidence.
Customer in Warrington Posted on 01/10/2023 , work completed 06/09/2023
The trader replied (on 06/10/2023)
Thank you for your valued custom and we are very happy to of helped with your additional work.
Boiler Service Contract
Contacted Bumblebee to set up a service contract for our boiler. Within 24hrs they had planned a service visit. The engineer made the service visit and everything was carried out as per their communication. Very reliable and unlike our previous company, no chasing to see where the engineer was and rescheduling appointments. Superb service from stat to finish. Engineer was very pleasant and organised. Highly recommend.
Customer in Warrington Posted on 21/09/2023 (Reviewer did not use service)
The trader replied (on 22/09/2023)
Welcome on board! We take pride in our system and how it lets our valued customers know when our engineers are on route. See you in 12 months, unless of course you need us before.
Brilliant service
Customer Service
Quality
Value
Rang Bumblebee on Monday morning as a cold water expansion tank burst, they came out the same afternoon, quoted for the work and came the following afternoon to fit the new tank, I was expecting around a week before I could have water again. That is what I call an excellent service and the price was very reasonable. Thank you for fantastic service !
Customer in Warrington Posted on 19/09/2023 , work completed 19/09/2023
The trader replied (on 22/09/2023)
We are happy to have helped you and value your custom.
New Combi boiler fitted
Customer Service
Quality
Value
I had a new combi boiler fitted as I had issues with the hot water tank and head tank gravity fed system which was giving me poor shower pressure and the booster pump I had for the shower was very noisy and temperamental. The job to take out all the equipment and replace with a new boiler was carried out within 2 days and I was very pleased with the result. It was suggested to move the boiler from the utility room to the garage and this was a better arrangement for me. Both men doing the job worked well and there were no issues. They were able to leave me with gas and cold water overnight which helped make the changeover more manageable for me. I was really pleased with the end product. A great company with very courteous and capable plumbers. I would highly recommend them.
Customer in Warrington Posted on 14/09/2023 , work completed 08/09/2023
The trader replied (on 22/09/2023)
Hi and thank you for leaving a fabulous review, glad to know you are happy with all aspects of our workmanship, I will pass your kind words over to the installers. Don't forget you can take out a service and repair plan with us and at a discounted monthly price for having your new boiler installed!
First Class at all Times
Customer Service
Quality
Value
We have used Bumblebee Plumbing & Heating since 2020 and would recommend them without hesitation. Their customer business model works at all levels and it is a pleasure to deal with them.
Customer in Borough of Halton Posted on 07/09/2023 , work completed 05/09/2023
The trader replied (on 22/09/2023)
We love returning and loyal customers, your business is really appreciated as is leaving this 5 * review. Thank You.
Annual boiler service
Customer Service
Quality
Value
Excellent, friendly customer service. The engineer was on time and efficiently carried out service. We would highly recommend Bumblebee Heating Ltd
Kevin Campbell Posted on 07/09/2023 , work completed 06/09/2023
The trader replied (on 22/09/2023)
Hi Kevin, thank you for taking the time to leave your review, it is much appreciated and we look forward to seeing you next year.
Effective and efficient repair
Customer Service
Quality
Value
We had an issue with our boiler losing pressure, which resulted in a leak. I contacted Bumblebee, they were very clear on their approach and processing during the booking process. I received an email straightaway to confirm my booking. On the day, I received another message to inform me that the Engineer was on his way. The Engineer arrived, was polite and explained the issue and resolved it in a very timely manner.
Richard in Warrington Posted on 07/09/2023 , work completed 06/09/2023
The trader replied (on 22/09/2023)
Hi Richard, thank you for contacting us and we are so pleased to of been able to help you.
Prompt, reliable and friendly
Customer Service
Quality
Value
Problem with the boiler/hot water, booked for engineer to arrive between 8am-1pm. Received text updates. Engineer arrived promptly, fixed problem and was friendly and efficient. Highly recommend Bumblebee and their engineer.
Customer in Greater Manchester Posted on 31/08/2023 , work completed 31/08/2023
Boiler Repair
Customer Service
Quality
Value
Our boiler developed a leak a week ago so we called Bumblebee, with whom we have a service contract, and they sent an engineer out the same day. He diagnosed that a new part was required to fix the problem. Later that same day I received a call to confirm the part had been ordered and to book the return of the engineer to undertake the repair work. He turned up today at the agreed time and completed the repair to our entire satisfaction. Bumblebee offer their customers prompt and efficient service at all times and come highly recommended.
Customer in Warrington Posted on 24/08/2023 , work completed 24/08/2023
The trader replied (on 29/08/2023)
We always look after all our maintenance customers, even more pleasing we could arrange an appointment on the same day as your call. Great to know your boiler is back to full working order.
Yearly Boiler Service
Customer Service
Quality
Value
As a repeat customer, you can tell this company has customer satisfaction as the no 1 priority - the young lady in the office calls you by your first name as your information has popped up on her screen - always very professional. The guys that attend to do the service are very respectful - always stand back from the door so you can see their Bumblebee van - explain what they are going to do - proper professional knowledgeable tradesmen, look smart and work tidily - kick shoes off when walking on carpet - these little items are what make this company stand out from the crowd.
Customer in Warrington Posted on 16/08/2023 , work completed 15/08/2023
The trader replied (on 29/08/2023)
What a fabulous review, thank you so much for taking the time to write it. Always a pleasure to read and to know our staff take pride in looking after our customers. See you next year!
New boiler pump
Customer Service
Quality
Value
New boiler pump fitted, engineer had to replace valves as they had rusted. It was a very warm day so it must have been even more difficult. Work completed and system working again. Very efficient and tidy worker.
Customer in Warrington Posted on 10/08/2023 , work completed 10/08/2023
The trader replied (on 29/08/2023)
Thank you for your review, a very warm day, we have definitely missed a long hot summer this year, but good to know when winter arrives, your boiler is ready to spring into action!
Boiler replacment
Customer Service
Quality
Value
Old boiler was taken out new Worcester Lifestyle 8000 fitted, new filter fitted and flue changed. Copper pipework altered so things were more accessible. Really pleased with the finished job, team that carried out the work were polite, hardworking and tidy. Would highly recommend Bumblebee Plumbing and Heating. Have taken out a service contract so I know they will look after my new boiler well. Thanks for the very good job.
Customer in Warrington Posted on 02/08/2023 , work completed 24/07/2023
The trader replied (on 04/08/2023)
Thank you for a super review, "polite, hardworking and tidy" - all part of the service, and good to hear the engineers are adhering to their training! See you in 12 months.
Roofing repair
Customer Service
Quality
Value
They've already serviced my boiler and did a repair a few years ago. The technician came and worked with a roofing contractor who was replacing a seal round the flue. I asked him if he could service the boiler too while he was there. All done in the hour so no additional cost. These guys know what they are doing and get on with it.
Customer in Warrington Posted on 01/08/2023 , work completed 28/07/2023
The trader replied (on 09/08/2023)
We are massive fans of teamwork, so glad you are a valued customer.
Service of Boiler
Customer Service
Quality
Value
We had a Mew Boiler fitted nearly 3 years ago. It was recommended that we got a Intergas boiler with a 12 year Guarantee as it’s easy to maintain. Also we have a Monthly Plan which covers all parts and a yearly maintenance service Bubble Bee have been Excellent. They contact me to arrange e Service usually in August ready for the Winter months. The Engineer is very informative of what he has done, and polite also.
Customer in Warrington Posted on 26/07/2023 , work completed 26/07/2023
The trader replied (on 04/08/2023)
We think a 12-year guarantee speaks for itself, we look forward to seeing you for your annual boiler service.
Boiler replacement
Customer Service
Quality
Value
It's a big decision on who to choose for a boiler replacement, we all know it's expensive but more importantly you want the job completed to a high standard and competently done. Bumblebee ticked all the boxes, a high knowledge of the system and my requirements. Left no mess. I also had a hive system fitted, which then didn't work, not the fault of the engineers because it turned out the unit was faulty, another unit was acquired within the hour and worked first time. I wouldn't hesitate to recommend. Good job.
Wayne in Greater Manchester Posted on 25/07/2023 , work completed 24/07/2023
The trader replied (on 04/08/2023)
Hi Wayne, we couldn't agree more when you say it's a big decision on choosing a company to fit a new boiler in your home. We are so glad you chose Bumblebee! Wait until the dreaded winter starts, you will be so glad you have a Hive system, if it's cold when you wake up, grad your phone and you'll soon be warm when you get out of bed!
Excellent professional service
Customer Service
Quality
Value
We had several modifications to our central heating and replacement of radiators. From the initial visit to completion of the work we were happy with every aspect of the work completed. We met several of the engineers and they were all extremely competent and professional. I can’t recommend this company enough. It is so nice to have tradesmen in who you can trust to do the job to satisfactory standard without any call backs.
Pat in Warrington Posted on 25/07/2023 , work completed 12/07/2023
The trader replied (on 04/08/2023)
Hi Pat, thank you for leaving this review, we are buzzing to know you are pleased with our standard of workmanship and nice to know you have met the majority of our team.
New boiler - professional job
Customer Service
Quality
Value
We've used Bumblebee for new radiators in the past and having been happy with that work we decided to get them to quote for a new Worcester Bosch boiler. The whole process from quote to fitting was painless and friendly. We are now able to put behind us all the problems that the old boiler was causing. Bumblebee are a well run business and professionalism runs throughout the team
Customer in Warrington Posted on 11/07/2023 , work completed 30/06/2023
The trader replied (on 04/08/2023)
Thank you for being a returning customer, we really appreciate your business and hope that you have taken out our Reduced Busy Bee Service and Repair Plan.
New Combi boiler and radiators
Customer Service
Quality
Value
Really pleased with the finished job, team that carried out the work were polite, hardworking and tidy. Would highly recommend Bumblebee Plumbing and Heating.
Customer in Warrington Posted on 11/07/2023 , work completed 05/07/2023
The trader replied (on 04/08/2023)
Thank you for taking time out of your day to leave a fabulous review, much appreciated by the whole team.