Endorsed by Which?

C.B.Buildings & Claims Limited T/A Concept Buildings Solutions 3 Counties

4.9

48 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–20:00
  • Sunday 08:00–20:00

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

We carry out all types of building work but we specialise in

PROPERTY INSURANCE CLAIMS

We will survey your property and do a detailed scope including photos to your insurance company. We will liaise on your behalf with your Insurance Company and their Loss Adjusters

We will then carry out the repairs.

If you have, or are about to make an insurance claim, please call us.

The service is FREE as we will invoice your insurers for the works carried out. Policy excess may apply.

Our mission is to take away the STRESS from an insurance claim.

Concept Building Solutions ( 3 Counties) is a franchise owned and operated under license with a registered name of CB Buildings and Claims Limited. Registered address: 13-17 High Beech Road Loughton Essex IG10 4BN registered in England No: 08783755

CB Buildings and Claims Limited is an appointed representative of Citrus Funding. Citrus Funding is a trading name of Andrew Smith which is authorised and regulated by the financial conduct authority.

What we do

  • Builders

    • Building services
    • Plastering
    • Extensions
    • Loft conversions
  • Building construction contractors

    • Building construction management
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom refurbishment
    • Wet rooms
  • Handyman and home maintenance services

  • Kitchen fitters

    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
  • Property refurbishment contractors

  • More Services

    • building insurance claims

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
48 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Fantastic
Customer Service
Quality
Value
Absolutely brilliant company. Work was finished thoroughly and to a very high stand. Would 100% recommend
Customer in Hertfordshire Posted on 05/08/2023 , work completed 31/07/2023
Professional and prompt
Customer Service
Quality
Value
I was very impressed with the quality of the works carried out which included replacement flooring and redecoration following water damage. The job was carried out to schedule and with minimum fuss. Both decorators were pleasant to deal with and cleared up every day.
Customer in Hertfordshire Posted on 20/04/2023 , work completed 19/04/2023
My best choice
Customer Service
Quality
Value
Finding this company was my lucky day. The insurance company left me to sort out the damp/leak myself and I had no idea where to start. From the minute I spoke to Colin I felt reassured that he could help me sort out the trouble I'd been having for the past 2 years. He explained everything in detail, including various and best options. I was worried about costs and he explained that he could take the hassle off me by dealing with them directly, and given that I hadn't got anywhere with them, it was a no brainer to use this company. The final work was completed to a high standard and most importantly, with care and attention to the things that were important to me, like timings and having to work round existing restrictions. I wouldn't hesitate to recommend this company and have already done so to my friends.
Customer in Greater London Posted on 12/02/2023 , work completed 07/02/2023
Great repair work and completed on schedule and no missed days
Customer Service
Quality
Value
Work completed on time Clear communication before the work started and all through the time work was carried out The workers were pleasant and responded to my questions satisfactorily and the site of work was left clean at the end of each working day so I had no need to tidy up thereafter. I was also encouraged to not hesitate to make further contact should I have any concerns which was quite reassuring Overall my experience with this team was great.
Customer in Hertfordshire Posted on 13/10/2022 , work completed 12/10/2022
Good quality work and easy process!
Customer Service
Quality
Value
Can’t recommend Colin, Bernie & Rob highly enough. Colin made the whole process of dealing with the insurance claim for a water leak stress free and kept me updated throughout meaning that I didn’t have to worry about anything. Once the scope of work/repairs had been approved, Bernie & Rob were then absolutely fantastic and completed the work to a high standard. Honest, reliable and local company who I have no hesitation in recommending.
Customer in Hertfordshire Posted on 25/06/2022 , work completed 06/05/2022
Restored my faith in human nature
Customer Service
Quality
Value
After having a terrible experience with a cowboy builder earlier in the year I was nervous about involving these guys in my insurance claim. I needn’t have been. My insurance company offered me £1700 after a washing machine flood which I knew was ridiculous but Colin and Bernie managed everything for me and got £8000 out of them plus the cost of a hotel while my entire ground floor was replaced. Bernie and Rob came to do the work and they had a floor specialist fit the new floor. Afterwards they replaced all skirtings and decorated downstairs. I can’t praise their work or them more highly. An absolute joy to have around, lovely positive attitudes, and they were always willing to do a small thing or two when I needed it. In addition to the insurance job they also did lots of jobs that I had waited for months for my handyman to do (of course not covered by insurance so I paid for that separately) including decorating upstairs, fitting shelves, painting the summer house and making some small repairs inside and out. They came back a couple of weeks after finishing to fit a bath panel that arrived late and also arranged for the floor specialist to return and refit a section of floor that wasn’t quite right. All the work was done within time and budget. I had never heard of loss assessors before but if ever I have another claim on building damage I won’t hesitate to call them. Just make sure there’s plenty of chocolate biscuits and custard creams. Thanks guys!
Customer in Hertfordshire Posted on 29/11/2021 , work completed 12/10/2021
A job well done!
Customer Service
Quality
Value
I’d had a nasty leak from the flat above into my flat. It had caused damage to four ceilings, one of which needed to be completely replastered. It had ruined a bath panel, plinths and three rooms also had to be repainted. The team at 3 Counties not only not completed the job in good time and to an excellent standard, the process was professionally handled from the first phone call until completion. I couldn't give a higher recommendation
Customer in Hertfordshire Posted on 19/11/2021 , work completed 12/11/2021
A job well done
Customer Service
Quality
Value
Generally comprehensive and efficient. Colin was helpful in finding my way through the insurance minefield. Thank you
Customer in Greater London Posted on 17/09/2021 , work completed 17/09/2021
Reliable and nothing was too much trouble
Customer Service
Quality
Value
Great service from start to finish. Colin was great sorting out the insurance side of things with no need for me to talk to the insurance company. Bernie and Rob were friendly and easy going, they got the job done to a high standard and any extra little things I needed doing was not a problem. They also gave me some tips for looking after my floor. I know if I wasn’t happy with something I could contact them and they would be happy to come back to make things right.
Louise in Essex Posted on 03/08/2021 , work completed 09/07/2021
Reliable
Customer Service
Quality
Value
They are very reliable, always kept in contact. Work was good very clean and tidy.
Keith, Enfield Posted on 17/09/2020 , work completed 21/08/2020