C.B.Buildings & Claims Limited T/A Concept Solutions 3 Counties

Absolutely brilliant company. Work was finished thoroughly and to a very high stand. Would 100% recommend

I was very impressed with the quality of the works carried out which included replacement flooring and redecoration following water damage. The job was carried out to schedule and with minimum fuss. Both decorators were pleasant to deal with and cleared up every day.

Finding this company was my lucky day. The insurance company left me to sort out the damp/leak myself and I had no idea where to start. From the minute I spoke to Colin I felt reassured that he could help me sort out the trouble I'd been having for the past 2 years. He explained everything in detail, including various and best options. I was worried about costs and he explained that he could take the hassle off me by dealing with them directly, and given that I hadn't got anywhere with them, it was a no brainer to use this company. The final work was completed to a high standard and most importantly, with care and attention to the things that were important to me, like timings and having to work round existing restrictions. I wouldn't hesitate to recommend this company and have already done so to my friends.

Work completed on time Clear communication before the work started and all through the time work was carried out The workers were pleasant and responded to my questions satisfactorily and the site of work was left clean at the end of each working day so I had no need to tidy up thereafter. I was also encouraged to not hesitate to make further contact should I have any concerns which was quite reassuring Overall my experience with this team was great.

Can’t recommend Colin, Bernie & Rob highly enough. Colin made the whole process of dealing with the insurance claim for a water leak stress free and kept me updated throughout meaning that I didn’t have to worry about anything. Once the scope of work/repairs had been approved, Bernie & Rob were then absolutely fantastic and completed the work to a high standard. Honest, reliable and local company who I have no hesitation in recommending.

After having a terrible experience with a cowboy builder earlier in the year I was nervous about involving these guys in my insurance claim. I needn’t have been. My insurance company offered me £1700 after a washing machine flood which I knew was ridiculous but Colin and Bernie managed everything for me and got £8000 out of them plus the cost of a hotel while my entire ground floor was replaced. Bernie and Rob came to do the work and they had a floor specialist fit the new floor. Afterwards they replaced all skirtings and decorated downstairs. I can’t praise their work or them more highly. An absolute joy to have around, lovely positive attitudes, and they were always willing to do a small thing or two when I needed it. In addition to the insurance job they also did lots of jobs that I had waited for months for my handyman to do (of course not covered by insurance so I paid for that separately) including decorating upstairs, fitting shelves, painting the summer house and making some small repairs inside and out. They came back a couple of weeks after finishing to fit a bath panel that arrived late and also arranged for the floor specialist to return and refit a section of floor that wasn’t quite right. All the work was done within time and budget. I had never heard of loss assessors before but if ever I have another claim on building damage I won’t hesitate to call them. Just make sure there’s plenty of chocolate biscuits and custard creams. Thanks guys!

I’d had a nasty leak from the flat above into my flat. It had caused damage to four ceilings, one of which needed to be completely replastered. It had ruined a bath panel, plinths and three rooms also had to be repainted. The team at 3 Counties not only not completed the job in good time and to an excellent standard, the process was professionally handled from the first phone call until completion. I couldn't give a higher recommendation

Generally comprehensive and efficient. Colin was helpful in finding my way through the insurance minefield. Thank you

Great service from start to finish. Colin was great sorting out the insurance side of things with no need for me to talk to the insurance company. Bernie and Rob were friendly and easy going, they got the job done to a high standard and any extra little things I needed doing was not a problem. They also gave me some tips for looking after my floor. I know if I wasn’t happy with something I could contact them and they would be happy to come back to make things right.