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Endorsed by



Trusted Traders

C.B.Buildings & Claims Limited T/A Concept Solutions 3 Counties

Profile thumb 3counties team 124x156


39 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–20:00
  • Sunday 08:00–20:00

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check


We carry out all types of building work but we specialise in


We will survey your property and do a detailed scope including photos to your insurance company. We will liaise on your behalf with your Insurance Company and their Loss Adjusters

We will then carry out the repairs.

If you have, or are about to make an insurance claim, please call us.

The service is FREE as we will invoice your insurers for the works carried out. Policy excess may apply.

Our mission is to take away the STRESS from an insurance claim.

Concept Building Solutions ( 3 Counties) is a franchise owned and operated under license with a registered name of CB Buildings and Claims Limited. Registered address: 13-17 High Beech Road Loughton Essex IG10 4BN registered in England No: 08783755

CB Buildings and Claims Limited is an appointed representative of Citrus Funding. Citrus Funding is a trading name of Andrew Smith which is authorised and regulated by the financial conduct authority.

What we do

  • Builders

    • Building services
    • Plastering
    • Extensions
    • Loft conversions
  • Building construction contractors

    • Building construction management
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom refurbishment
    • Wet rooms
  • Handyman and home maintenance services

  • Kitchen fitters

    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
  • Property refurbishment contractors

  • More Services

    • building insurance claims

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

39 reviews
Customer Service
Sort by
Customer Service
They are very reliable, always kept in contact. Work was good very clean and tidy.
Keith, Enfield Posted on 17/09/2020 , work completed 21/08/2020
very satisfied customer
Customer Service
Found the company on a directory of tradespeople where they had excellent ratings. They didn't disappoint! They completely refitted my bathroom including multiple layers of flooring after water damage. The team was professional, responsive, and friendly with great communication throughout the process. I'm delighted with the results.
Customer in Hertfordshire Posted on 23/07/2020 , work completed 22/07/2020
Excellent work & service. Took all the stress away
Customer Service
After having a leak which totally ruined the kitchen & trying myself to liaise with the insurance company (which totally stressed me out), I was so pleased that Colin agreed to liaise with the insurance company which took that stress away from me. Colin managed the claim with total professionalism. But he also did the ordering of worktops, floor tiles ect. All I had to do was choose what I wanted. Whilst completing the work, (during COVID 19), both Bernie & Rob followed the COVID 19 rule, working safely & efficiently. They did an outstanding & excellent job. Nothing was too much for them & I felt at total ease. Everything that was agreed was completed in the time scale and to a high quality standard. I really can’t thank Colin, Bernie & Rob enough for the professional service, workmanship & keeping me sane!!
Customer in Essex Posted on 27/06/2020 , work completed 24/06/2020
True tadesman with great service
Customer Service
Following an extensive water leak at our family home, it was our pleasure to have Colin and Bernie manage our claim and all required contractors to complete a huge amount of structural and redecoration work across our entire home. They delivered on everything they said and while onsite both Bernie and Rob where both true gents and master craftsmen. Everything we agreed was completed as promised and any changes to the plan that we requested were accommodated without issue. Our house is now a home again which is a testament to their efforts and the overall quality C&B provided. I would recommend this business in a heart-beat to anybody...now days finding experts that both enjoy, want and deliver on their business as a trade is a precious rarity.
Customer in Hertfordshire Posted on 10/02/2020 , work completed 03/02/2020
Bathroom leak + plus new partition wall + radiator re-fitting
Customer Service
I had a bathroom leak and the floorboards had to be replaced. Apparently this was a small job for the traders around so I decided to extend it by getting rid of the bathroom cupboard (previously used for the water cylinder) and give the space to the adjacent bedroom. I spoke with Colin by phone and after I made a short video with what had to be done he accepted the job. He gave me very good advises regarding how to handle the claim with my insurance company. He was very easy to reach and very helpful. The job was done by Bernie and Rob which restored my faith in traders. They worked very tidy, always kept me updated with the progress,always explained what they were doing, were very flexible and did everything as I wanted, came up with really nice ideas in some unexpected situations. They changed the floorboards, did the partition wall, a lot of plumbing(refitted radiator, moved pipes), plastering, decorating,fitted main socket. Finding somebody that is able to do such a variety of jobs it's incredible and they did everything exceptionally good. As an example:their plastering was much better than the one made by my previous "professional plasterers" in the living room. The only downside is that I had the leak in May and I had to wait until September to get it done. Colin told me from the beginning that they are very busy and he didn't commit to any date until he was sure about it. But to be honest, I think if somebody is this good, they will always be busy.
Marius Posted on 04/10/2019 , work completed 13/09/2019
Professional & helpful.
Customer Service
Replacement and restoration of fire damaged building including patio doors, facia, guttering and rendering precisely the work required at minimised the inconvenience and effort required by myself. The work was completed as quickly as possible at to the highest level. All the personnel were professional, efficient, well mannered and pleasant. Highly recommended.
Terry, Hertfordshire Posted on 28/08/2019 , work completed 28/08/2019
Excellent work and service
Customer Service
My flat was flooded due to a leak, it needed complete striping off and redecoration. these guys have made everything stress free and completed the job at very high standard. I can't thank them enough for the great work they have done. A big thank you to Colin/Bernie and Rob
Customer in Greater London Posted on 29/05/2019 , work completed 24/05/2019
Excellent quality work, took stress away
Customer Service
Excellent quality work, friendly, tidy & very helpful. Excellent liaison with insurance company on our behalf, took the stress away. We'll be booking them again for any future work!
Victoria, London Posted on 23/04/2019 , work completed 23/04/2019
Excellent service.
Customer Service
Plastering water damage on walls & ceiling - painting walls, ceilings & skirting. Overall the work done was of very high quality. Very friendly & professional approach. The workers were very clean - couldn't have wished for better.
Michelle, London Posted on 21/03/2019 , work completed 21/03/2019
Prompt and professional
Customer Service
Delivered repairs as agreed with myself and the instructions. Good ongoing communication as to progress and very reassuring.
Ros, Hertfordshire Posted on 06/03/2019 , work completed 06/03/2019