C.B.Buildings & Claims Limited T/A Concept Solutions 3 Counties

After having a terrible experience with a cowboy builder earlier in the year I was nervous about involving these guys in my insurance claim. I needn’t have been. My insurance company offered me £1700 after a washing machine flood which I knew was ridiculous but Colin and Bernie managed everything for me and got £8000 out of them plus the cost of a hotel while my entire ground floor was replaced. Bernie and Rob came to do the work and they had a floor specialist fit the new floor. Afterwards they replaced all skirtings and decorated downstairs. I can’t praise their work or them more highly. An absolute joy to have around, lovely positive attitudes, and they were always willing to do a small thing or two when I needed it. In addition to the insurance job they also did lots of jobs that I had waited for months for my handyman to do (of course not covered by insurance so I paid for that separately) including decorating upstairs, fitting shelves, painting the summer house and making some small repairs inside and out. They came back a couple of weeks after finishing to fit a bath panel that arrived late and also arranged for the floor specialist to return and refit a section of floor that wasn’t quite right. All the work was done within time and budget. I had never heard of loss assessors before but if ever I have another claim on building damage I won’t hesitate to call them. Just make sure there’s plenty of chocolate biscuits and custard creams. Thanks guys!

I’d had a nasty leak from the flat above into my flat. It had caused damage to four ceilings, one of which needed to be completely replastered. It had ruined a bath panel, plinths and three rooms also had to be repainted. The team at 3 Counties not only not completed the job in good time and to an excellent standard, the process was professionally handled from the first phone call until completion. I couldn't give a higher recommendation

Generally comprehensive and efficient. Colin was helpful in finding my way through the insurance minefield. Thank you

Great service from start to finish. Colin was great sorting out the insurance side of things with no need for me to talk to the insurance company. Bernie and Rob were friendly and easy going, they got the job done to a high standard and any extra little things I needed doing was not a problem. They also gave me some tips for looking after my floor. I know if I wasn’t happy with something I could contact them and they would be happy to come back to make things right.

Found the company on a directory of tradespeople where they had excellent ratings. They didn't disappoint! They completely refitted my bathroom including multiple layers of flooring after water damage. The team was professional, responsive, and friendly with great communication throughout the process. I'm delighted with the results.

After having a leak which totally ruined the kitchen & trying myself to liaise with the insurance company (which totally stressed me out), I was so pleased that Colin agreed to liaise with the insurance company which took that stress away from me. Colin managed the claim with total professionalism. But he also did the ordering of worktops, floor tiles ect. All I had to do was choose what I wanted. Whilst completing the work, (during COVID 19), both Bernie & Rob followed the COVID 19 rule, working safely & efficiently. They did an outstanding & excellent job. Nothing was too much for them & I felt at total ease. Everything that was agreed was completed in the time scale and to a high quality standard. I really can’t thank Colin, Bernie & Rob enough for the professional service, workmanship & keeping me sane!!

Following an extensive water leak at our family home, it was our pleasure to have Colin and Bernie manage our claim and all required contractors to complete a huge amount of structural and redecoration work across our entire home. They delivered on everything they said and while onsite both Bernie and Rob where both true gents and master craftsmen. Everything we agreed was completed as promised and any changes to the plan that we requested were accommodated without issue. Our house is now a home again which is a testament to their efforts and the overall quality C&B provided. I would recommend this business in a heart-beat to anybody...now days finding experts that both enjoy, want and deliver on their business as a trade is a precious rarity.

I had a bathroom leak and the floorboards had to be replaced. Apparently this was a small job for the traders around so I decided to extend it by getting rid of the bathroom cupboard (previously used for the water cylinder) and give the space to the adjacent bedroom. I spoke with Colin by phone and after I made a short video with what had to be done he accepted the job. He gave me very good advises regarding how to handle the claim with my insurance company. He was very easy to reach and very helpful. The job was done by Bernie and Rob which restored my faith in traders. They worked very tidy, always kept me updated with the progress,always explained what they were doing, were very flexible and did everything as I wanted, came up with really nice ideas in some unexpected situations. They changed the floorboards, did the partition wall, a lot of plumbing(refitted radiator, moved pipes), plastering, decorating,fitted main socket. Finding somebody that is able to do such a variety of jobs it's incredible and they did everything exceptionally good. As an example:their plastering was much better than the one made by my previous "professional plasterers" in the living room. The only downside is that I had the leak in May and I had to wait until September to get it done. Colin told me from the beginning that they are very busy and he didn't commit to any date until he was sure about it. But to be honest, I think if somebody is this good, they will always be busy.