Endorsed by Which?

CareCo

4.9

105 Reviews

Opening Hours
Today - 10:00–16:30
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday 10:00–16:30

About

At CareCo, we believe that when your mobility changes, your life doesn't have to.

Since our beginnings in a barn in 2009, we've grown into the UK's leading mobility retailer, dedicated to making every day better for people up and down the UK. Our extensive range includes mobility scooters, riser recliners, wheelchairs and daily living aids, all designed to keep you active, independent and comfortable. And because there’s no one-size-fits-all approach to your mobility, our nationwide showrooms let you get hands-on with a product before you buy.

We’re more than just a retailer. We're always by your side in your journey towards greater independence, with services like Home Installation, expert engineering and product support to help you get more from your mobility aids. Find us online, in our showrooms or on the phone 7 days a week, ready to make your every day a better day.

What we do

  • Disability and mobility

    • Rise and recline chairs
    • Wheelchairs
    • Bathing aids
    • Home adaptations
    • Powerchairs
    • Stairlifts
  • More Services

    • mobility scooters
    • walking aids
    • adjustable beds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
105 reviews
Customer Service
4.9
Quality
4.8
Value
4.8
Sort by
Endorsement Reference
Customer Service
Quality
Value
Service on my power chair
Which? Trusted Traders Consumer Posted on 01/04/2025 , work completed 17/10/2024
The trader replied (on 19/11/2025)
Thank you for your review, I am so pleased to see that the service on the powerchair went went. Thank you for choosing CareCo!!
Endorsement Reference
Customer Service
Quality
Value
My dad is house bound and the wheelchair needed repair. Really happy with the job . Have used them several times and have always had great service
Which? Trusted Traders Consumer Posted on 01/04/2025 , work completed 29/10/2024
The trader replied (on 19/11/2025)
Thank you for your lovely review, I am so pleased to hear that the service went well and your experience with CareCo has been a positive one. Thank you for choosing CareCo!!
Endorsement Reference
Customer Service
Quality
Value
Fault code beeps on I-Go Vertex disability scooter indicated control paddle u/s. CareCo technician tested, diagnosed bad connections, corrected and overstrapped with cable ties to assure circuit. Fully debriefed on actions before requesting sign-of of work.
Which? Trusted Traders Consumer Posted on 01/04/2025 , work completed 01/11/2024
The trader replied (on 19/11/2025)
Thank you for choosing CareCo and for leaving your review. I am so pleased that we managed to attend and resolve the fault code on your Vertex, now you can get back out and about enjoying the freedom the scooter allows. Thank you for choosing CareCo.
Endorsement Reference
Customer Service
Quality
Value
Replaced battery on scooter. Engineer was really good. He thought he fixed it and carried out some checks and it needed to be replaced
Which? Trusted Traders Consumer Posted on 01/04/2025 , work completed 16/10/2024
The trader replied (on 19/11/2025)
Thank you for your review, I am pleased to hear that our engineer was able to replace the battery and complete the repair for you. Thank you for choosing CareCo!!
Endorsement Reference
Customer Service
Quality
Value
I contacted CareCo to report slight damage to my scooter. They responded very quickly, confirming that it was still covered by guarantee and checking with the insurers to confirm that they would accept the claim. They then concluded the matter very speedily and efficiently, keeping me informed at all times, even arranging for their engineer to come to my home to undertake the repair. I would not hesitate in recommending CareCo for both their advice at the time of my purchase and the way in which they conducted my repair.
Which? Trusted Traders Consumer Posted on 01/04/2025 , work completed 23/11/2024
The trader replied (on 19/11/2025)
Thank you for leaving such a lovely review, we pride ourselves on responding as quickly as we can when an issue does arise and doing our utmost best to resolve it as soon as practicable. I am so pleased that we kept you informed and got you back out and about on your scooter. Thank you for choosing CareCo!!
Endorsement Reference
Customer Service
Quality
Value
Brought a new scooter from Careco and the reversing bleaking was too much so wanted it disconnected. I felt call out charge was too high
Which? Trusted Traders Consumer Posted on 01/04/2025 , work completed 28/10/2024
The trader replied (on 19/11/2025)
Thank you for your review, I am sorry to hear that the reversing bleep was too much for you, but pleased to hear that you were happy once the sound had been disconnected. I understand your frustration regarding the call out fee but as I am sure you would appreciate it does cost us to send a qualified engineer out to you, and we aim to cover most of these costs but have to pass on a small fee to our customers unfortunately. Thank you for choosing CareCo and allowing us to continue to support your mobility needs.
Endorsement Reference
Customer Service
Quality
Value
Service on a mobility scooter. Happy with the job
Which? Trusted Traders Consumer Posted on 01/04/2025 , work completed 17/10/2024
The trader replied (on 19/11/2025)
Thank you for your review, I am pleased to hear that you were happy with the job servicing your scooter. Thank you for choosing CareCo and allowing us to continue to support your mobility needs.
Endorsement Reference
Customer Service
Quality
Value
Servicing of a mobility scooter. Happy with the job
Which? Trusted Traders Consumer Posted on 01/04/2025 , work completed 12/07/2023
The trader replied (on 19/11/2025)
Thank you for your review, I am pleased to hear that you were happy with the job servicing your scooter. Thank you for choosing CareCo and allowing us to continue to support your mobility needs.
Endorsement Reference
Customer Service
Quality
Value
Service of scooter everything was excellent. Really happy
Which? Trusted Traders Consumer Posted on 01/04/2025 , work completed 04/11/2024
The trader replied (on 19/11/2025)
Thank you for your review, I am so pleased that you were really happy with the service on your scooter and everything was excellent. Thank you for choosing CareCo and allowing us to continue to support your mobility needs.
Endorsement Reference
Customer Service
Quality
Value
Service of mobility scooter. pleased with the work carries out
Which? Trusted Traders Consumer Posted on 01/04/2025 , work completed 17/07/2024
The trader replied (on 19/11/2025)
Thank you for your review, I am thrilled to hear that you were pleased with the work carried out during your service. Thank you for choosing CareCo and allowing us to continue to support your mobility needs.
Endorsement Reference
Customer Service
Quality
Value
Serviced scooter. Very happy
Which? Trusted Traders Consumer Posted on 01/04/2025 , work completed 10/09/2024
The trader replied (on 19/11/2025)
Thank you for your review, we are pleased that you were happy with the scooter service. Thank you for choosing CareCo!!
Endorsement Reference
Customer Service
Quality
Value
Rear window sorted on mobility scooter. Very impressed by the company. They visited the property and sorted out there and then so I didn't need to go anywhere
Which? Trusted Traders Consumer Posted on 01/04/2025 , work completed 10/09/2024
The trader replied (on 19/11/2025)
Thank you for your review, I am so pleased that we were able to attend and resolve your issue with the rear window on your scooter immediately. Thank you for choosing CareCo we look forward to continuing to support your mobility needs.
Endorsement Reference
Customer Service
Quality
Value
Servicing of scooter. Very happy with the job
Which? Trusted Traders Consumer Posted on 01/04/2025 , work completed 17/07/2024
The trader replied (on 19/11/2025)
Thank you for your review, I am so pleased that we were able to service your scooter and you were happy with the outcome. Thank you for choosing CareCo!!
Endorsement Reference
Customer Service
Quality
Value
Serviced a mobility scooter. Really happy with the job
Which? Trusted Traders Consumer Posted on 01/04/2025 , work completed 08/10/2024
The trader replied (on 19/11/2025)
Thank you for your review and for allow our engineers to complete your scooter service, I am so pleased it was completed and you were happy with the job. Thank you for choosing CareCo!!
Endorsement Reference
Customer Service
Quality
Value
Maximum scooter installed and minimus scooter
Which? Trusted Traders Consumer Posted on 01/04/2025 , work completed 16/10/2024
Endorsement Reference
Customer Service
Quality
Value
They installed a bathlift. Excellent job
Which? Trusted Traders Consumer Posted on 01/04/2025 , work completed 13/08/2024
Endorsement Reference
Customer Service
Quality
Value
Had annual Servise on my Scooter. Engineer was polite helpful. Did the service . Spock to me about what had been done, and if any questions. I had none. Then he departed.
Which? Trusted Traders Consumer Posted on 01/04/2025 , work completed 30/09/2024