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CareCo

4.9

192 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday 10:00–16:30

About

At CareCo, we believe that when your mobility changes, your life doesn't have to.

Since our beginnings in a barn in 2009, we've grown into the UK's leading mobility retailer, dedicated to making every day better for people up and down the UK. Our extensive range includes mobility scooters, riser recliners, wheelchairs and daily living aids, all designed to keep you active, independent and comfortable. And because there’s no one-size-fits-all approach to your mobility, our nationwide showrooms let you get hands-on with a product before you buy.

We’re more than just a retailer. We're always by your side in your journey towards greater independence, with services like Home Installation, expert engineering and product support to help you get more from your mobility aids. Find us online, in our showrooms or on the phone 7 days a week, ready to make your every day a better day.

What we do

  • Disability and mobility

    • Rise and recline chairs
    • Wheelchairs
    • Bathing aids
    • Home adaptations
    • Powerchairs
    • Stairlifts
  • More Services

    • mobility scooters
    • walking aids
    • adjustable beds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
192 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Bailey and sonny who delivered the chair where polite
They put the chair together for me ok and they made sure that it worked ok and they put the chair were i wanted it
Customer in Kent Posted on 14/11/2025 (Reviewer did not use service)
The trader replied (on 18/11/2025)
Thank you for your kind words, I am pleased that our delivery team were able to delivery and set up your new chair in the exact spot you wanted it. I hope you enjoy being lovely and comfortable in your new chair and thank you again for choosing CareCo!
Grand Premier Chair
Customer Service
Quality
Value
Excellent service from Clark who delivered and installed the chair. Excellent customer care, clear instructions and answered all questions very clearly, thank you. Time will tell about the quality and value for money but initial thoughts are positive.
Customer in Essex Posted on 13/11/2025 , work completed 13/11/2025
The trader replied (on 18/11/2025)
Thank you so much for your lovely review! I am so pleased to hear that your new chair has been delivered and installed professionally and our team answered all your questions. I hope you enjoy your new chair, and thank you again for choosing CareCo!
Chair delivery
Riser recliner delivery. Contacted day before to agree time. Driver turned up exactly on the agreed time. Put chair together and made sure I was happy about using it. All very professional.
Customer in Hertfordshire Posted on 12/11/2025 (Reviewer did not use service)
The trader replied (on 18/11/2025)
Thank you so much for your lovely review! I'm so pleased that the delivery went smoothly and our team arrived on time and set up your new chair for you. It’s great to know you’re already comfortable and cozy in your new chair. We’ll be sure to pass along your kind words to them. Enjoy your new chair, and thank you again for choosing CareCo!
Professional and caring
Customer Service
Quality
Value
Our experience with CareCo was a helpful and professional one. From the personal showroom care by everyone, and especially Helen, (Cheltenham) through to the delivery of dad’s scooter. Delivery by Rick was professional and caring. Rick’s clear and helpful instructions ensured dad was ready and safe in regaining some of his much wanted independence again as he excitedly took ownership of his scooter.
Customer in Gloucestershire Posted on 10/11/2025 , work completed 30/10/2025
The trader replied (on 11/11/2025)
Thank you so much for your lovely review, I am so pleased that Helen and the team at our Cheltenham Showroom showed you and your family care whilst there selecting your dad's new scooter. I'm glad that Rick was also as professional on the delivery, I will be sure to pass on your thoughts to the team. I hope the weather gets better so your dad can get out and about to enjoy the scooter.
Delivery of chair
Customer Service
Quality
Value
Phil and Justin were very efficient, kind and cheerful on such a miserable rainy morning. Very quick and without effort they removed my old chair, and replaced it with my lovely new chair. The handset was explained to me, and demo given, advice given about casters for chair also given. Thank you guys, now all snuggled up in my lovely new chair.
Customer in Kent Posted on 10/11/2025 , work completed 25/11/2010
The trader replied (on 11/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that Phil and Justin brightened up a rainy morning and made the delivery smooth and enjoyable. It’s great to know you’re already comfortable and cozy in your new chair. We’ll be sure to pass along your kind words to them — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
Great delivery demonstration of recliner chair
Second purchase from Blaydon store served by Lisa both times took time to show full range of scooters chairs available and very patient gave us time to make sure of our choice,no pressure. Paid for chair bought some arm covers and cleaning kit for chair and delivery by engineer all arranged at visit. Delivery day received a call from engineer's Dave and Kash when 40 minute away delivery was very professional chair was placed where we requested all packing was removed delivery instructions left and all controls explained and demonstrated before signing for chair.lisa ,Dave and Kash all a credit to your company.
Customer in Tyne and Wear Posted on 07/11/2025 (Reviewer did not use service)
The trader replied (on 11/11/2025)
Thank you so much for sharing such a wonderful review! We’re absolutely delighted to hear that your second experience with our Blaydon store was just as positive as the first. Lisa will be so pleased to know her patience and care helped you find the perfect chair, and we’ll be sure to pass your kind words on to Dave and Kash too — they’ll be over the moon to know their professionalism made delivery day so smooth. All of us at CareCo truly appreciate your continued trust and support, and we hope your new chair brings you many comfortable and happy moments ahead!
Excellent service
Customer Service
Quality
Value
We ordered my mobility scooter from your Lancing shop. The staff were knowledgeable, helpful and efficient, especially Piers who served us. The scooter was delivered this morning by Sonny who was on time and very helpful. Although I haven’t been out on my scooter yet, I am extremely pleased with it and look forward to regaining some freedom.
Customer in West Sussex Posted on 07/11/2025 , work completed 07/11/2025
The trader replied (on 11/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that your experience at our Lancing shop was such a positive one. Piers and Sonny will be so happy to know they helped make everything smooth and enjoyable for you. It’s wonderful to hear you’re happy with your new scooter — we hope it brings you many miles of freedom and confidence to get out and about. Enjoy every ride, and thank you for choosing CareCo!
Delivery and assembly of recliner chair
Customer Service
Quality
Value
Paul and Michael delivered riser recliner chair. They were polite and friendly , explained operation of chair clearly . Very happy with chair and service provided.
Customer in Tyne and Wear Posted on 07/11/2025 , work completed 07/11/2025
The trader replied (on 11/11/2025)
Thank you so much for your kind words! We’re thrilled to hear that Paul and Michael made your delivery experience so wonderful and helpful. They’ll be pleased to know you’re happy with your new riser recliner chair and the service provided. Wishing you many comfortable and relaxing moments in your new chair!
Ahead of time
Good service well looked after at shop. Showed me the best chair for me. Delivered on time and was installed my delivery man.
Customer in West Sussex Posted on 06/11/2025 (Reviewer did not use service)
The trader replied (on 11/11/2025)
Thank you for your kind feedback! We’re so pleased to hear you felt well looked after at our CareCo showroom, and that the right chair was found for you. It’s great to know your delivery went smoothly and everything was installed just as it should be. Don't forget, we offer accessories for chair to make an already perfect purchase even better! Thank you for choosing CareCo, you're support means so much!
delivery of 2 chairs
Customer Service
Quality
Value
care co. In blaydon so helpful and today took delivery of 2 chair,Dave & Kash were so considerate and friendly and professional,I would definitely recommend your service Thank you so much it made a lovely day even better
Customer in Northumberland Posted on 06/11/2025 , work completed 06/11/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that Dave and Kash were kind, friendly and professional throughout their time with you. I will pass along your kind words to the team — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
Oakdale Riser/Recliner chair
Customer Service
Quality
Value
My first experience with CareCo was when visiting their showroom a few weeks ago. It was a totally different experience to my visit to their main competitors and has cemented my choice of suppliers. I visited their showroom twice before deciding on the type and style of riser / recliner chair and the staff on both occasions could not have been more helpful and nothing was too much trouble. On the day of delivery I was pleasantly surprised to see it was delivered in two specially made carry bags and assembled inside the house. Once assembled, it was maneuvered to the desired locations and I was given detailed instruction on the use of the chair. I could not have asked for more from the delivery guys. Since using it for a few days I have become very comfortable with the chair and am delighted with the features.
Customer in Derbyshire Posted on 06/11/2025 , work completed 30/10/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that our team made the delivery and set up a smooth process for you and maneuvered your chair to your desired position. It’s great to know that you are already confident in using the chair and are comfortable and cozy. I will pass along your kind words to the team — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
My First CareCo Product
Customer Service
Quality
Value
This is my first purchase from careco and my first (and hopefully last) riser recliner. We visited our local showroom after visiting the website to test the chairs out and Natasha was there to greet us and help us with all our needs. We went away to think then called up the showroom to place the order and within 2 weeks the chair was delivered. It meets all my expectations. The delivery team were very friendly and patient. The chair itself is of excellent quality and value. Would highly recommend.
Customer in Lincolnshire Posted on 06/11/2025 , work completed 06/11/2025
The trader replied (on 19/11/2025)
Thank you so much for your review! I am so pleased that Natasha was on hand to look after you on your most recent visit and on delivery day the team were friendly and professional throughout their time with you. It's great to hear that you are happy with the chair and would recommend CareCo to your friends and family. Enjoy your new chair, and thank you again for choosing CareCo!
Helpful delivery men
Customer Service
Quality
Value
Phil and Justin came to deliver my riser recliner this morning. They called ahead to let me know they were on the way and they had already been informed about my flat being on the 3rd floor. They were friendly, asked my name and told me their names. They were careful with the chair and with my property and made sure I knew how to work everything before they left. They took all the rubbish away with them. I was very happy with their service.
Customer in Kent Posted on 06/11/2025 , work completed 06/11/2025
The trader replied (on 11/11/2025)
Thank you so much for your lovely words! We’re so happy to hear that Phil and Justin looked after you so well and made the delivery such a smooth experience. It’s wonderful to know they took great care with your home and made sure you were completely comfortable with your new chair before they left. We’ll make sure they hear your kind feedback — it’ll mean a lot to them. Wishing you many cozy, relaxing days ahead in your new chair!
Great service from start to finish
I've just had my new scooter and a bath lift delivered 5.11.25 Paddy and Paul were the delivery men ...they were very helpful and pleasant explaining everything to me put the bath lift in and showed me what to do and my new scooter ..cleaned up took all rubbish away ...Can't wait to get out and have a bath now ...great service from the girls in the office to the delivery..excellent
Customer in Blackpool Posted on 05/11/2025 (Reviewer did not use service)
The trader replied (on 19/11/2025)
Thank you so much for your kind review! We’re delighted to hear that Paddy and Paul brightened up your day and made the delivery smooth and enjoyable. It’s great to know that you are already confident in using the bathlift and can't wait to have a lovely hot bath. I will pass along your kind words to the team — they’ll be thrilled! Enjoy having new baths, and thank you again for choosing CareCo!
Happy and friendy
Customer Service
Quality
Value
Tim and Paul were happy and friendly today when they delivered my wheelchair. Showed how to work the chair and had a stroke with my 2 cats too. Thanks very much.
Customer in Leicestershire Posted on 05/11/2025 , work completed 05/11/2025
The trader replied (on 19/11/2025)
Thank you for taking the time to write this review, I am so pleased that both Tim and Paul were happy and friendly whilst completing the delivery. It’s great to know that your two cats were happy too and I hope they are taking advantage of their new chairs!!! Thank you again for choosing CareCo!
My first experience with CareCo
I would like to thank David and Bailey, for being so helpful and patient, I didn’t feel rushed when they were showing me the mechanism and working of my new multi purpose armchair. This was my first experience with CareCo and I am very pleased, i know this chair will help me tremendously.
Customer in Norfolk Posted on 04/11/2025 (Reviewer did not use service)
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that David and Bailey brightened up your day and made the delivery smooth and enjoyable. It’s great to know that you are already confident in using the chair and are comfortable and cozy. I will pass along your kind words to the team — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
Fabulous staff knowledge
Customer Service
Quality
Value
From the moment I walked into store, I was made to feel comfortable. Given ample time to check size of chair and if it fit into the car boot. Staff knew products well and the wheelchair has given me my independence to continue working and attending things I'd have declined to previously
Customer in West Midlands Posted on 04/11/2025 , work completed 21/10/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We really do try to make our customers feel comfortable and to allow them the time to try our products out so thank you for your kind words it really does mean a lot. It’s great to know that you are already confident in using the chair and you are now getting back out and about. Enjoy your new chair, and thank you again for choosing CareCo!
Helpful delivery
Customer Service
Quality
Value
Really helpful team who delivered our recliner chair. Cheerful and worked as a team to access a challenging address. Thankyou both. Really happy with the chair we received.
Customer in Newport Posted on 04/11/2025 , work completed 04/11/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that our delivery team brightened up your day and made the delivery smooth and enjoyable. It’s great to know that you are already confident in using the chair and are comfortable and cozy. I will pass along your kind words to the team — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
Rise and recline chair.
Customer Service
Quality
Value
Shaun and Stuart delivered my new rise and recline chair today, they were both very pleasent and polite, and happy to explain the workings of the chair, they took my old chair away for me and left my home very tidy.
Customer in Warwickshire Posted on 04/11/2025 , work completed 04/11/2025
The trader replied (on 19/11/2025)
Thank you so much for your review! We’re delighted to hear that Shaun and Stuart were pleasant, professional and polite it makes the delivery go so smoothly and enjoyable. I'm pleased you are happy with your chair, I will pass along your kind words to the team — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
I connect zora carbon powerchair
Customer Service
Quality
Value
This was delivered by Shaun and Stuart at the time they said the chair was put together and explained the workings of said chair they were two very pleasant men who explained everything clearly and precisely
Customer in West Midlands Posted on 04/11/2025 , work completed 04/11/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! I'm delighted to hear that Shaun and Stuart made the delivery of your Zora a smooth process and they explained everything for you before leaving. We hope that this allows you to get mobile again!!! I will pass along your kind words to the team — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
Expert job
Customer Service
Quality
Value
Stuart and Shaun delivered my reclining chair and set it all up. They were professional and courteous throught. Excellent service.
Customer in Leicestershire Posted on 04/11/2025 , work completed 04/11/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that Stuart and Shaun gave you an excellent service whilst delivering your new chair. Enjoy your new chair, and thank you again for choosing CareCo!
Delivered on the day, pleasant and efficient.
Customer Service
Quality
Value
Driver arrived at the time he said. Polite and considerate of me and husband. Clearly explained the assembly and workings of the chairs. He cleared all rubbish away and checked we were happy with the chairs. He also explained how to register the guarantee.
Customer in Kent Posted on 03/11/2025 , work completed 28/10/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re happy to hear that our team arrived at the stated time and were polite and considerate to both you and your husband. Enjoy your new chair, and thank you again for choosing CareCo!
Excellent service and delivery guys.
Customer Service
Quality
Value
We have just had a chair delivered today and the two delivery guys Tim &Stuart were fantastic, they could not have done anything more. They are a fantastic asset to Care Co. Please give them our thanks.
Customer in Powys Posted on 03/11/2025 , work completed 03/11/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that Tim and Stuart brightened up your day and made the delivery smooth and enjoyable. It’s great to know that you are already confident in using the chair and are comfortable and cozy. I will pass along your kind words to the team — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
great chair
Customer Service
Quality
Value
I have just taken delivery of a Beige Melbourne dual motor riser recliner. It was delivered on time and assembled with care and the workings explained fully. Looking forward to many hours of relaxation - many thanks to the CareCo team.
Customer in Lancashire Posted on 31/10/2025 , work completed 31/10/2025
The trader replied (on 19/11/2025)
Thank you so much for your amazing review! We’re delighted to hear that your chair arrived on time, was assembled and explained thoroughly. It's great to hear that you plan to have many hours of relaxation!!!! I will pass along your kind words to the team — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
CareCo delivery
Customer Service
Quality
Value
Mick and his colleague delivered a riser recliner and a powerchair. They were fast and efficient, putting the items together in situ. An excellent job!
Customer in North Yorkshire Posted on 31/10/2025 , work completed 31/10/2025
The trader replied (on 19/11/2025)
Thanks for your lovely review, I am pleased that both Mick and his partner were fast, and professional during their visit. I really hope you enjoy your riser recliner and powerchair!! Thank you for choosing CareCo.