Endorsed by Which?

CareCo

4.9

103 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday 10:00–16:30

About

At CareCo, we believe that when your mobility changes, your life doesn't have to.

Since our beginnings in a barn in 2009, we've grown into the UK's leading mobility retailer, dedicated to making every day better for people up and down the UK. Our extensive range includes mobility scooters, riser recliners, wheelchairs and daily living aids, all designed to keep you active, independent and comfortable. And because there’s no one-size-fits-all approach to your mobility, our nationwide showrooms let you get hands-on with a product before you buy.

We’re more than just a retailer. We're always by your side in your journey towards greater independence, with services like Home Installation, expert engineering and product support to help you get more from your mobility aids. Find us online, in our showrooms or on the phone 7 days a week, ready to make your every day a better day.

What we do

  • Disability and mobility

    • Rise and recline chairs
    • Wheelchairs
    • Bathing aids
    • Home adaptations
    • Powerchairs
    • Stairlifts
  • More Services

    • mobility scooters
    • walking aids
    • adjustable beds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
103 reviews
Customer Service
4.9
Quality
4.8
Value
4.8
Sort by
Prompt and efficient Delivery and Installation of 4 recliner chairs.
Customer Service
Quality
Value
When we visited the Care Co Showroom in Exeter, the salesperson, Lesley, was very efficient and very patient with us. Demonstrating all the different recliner chairs. The after-sales delivery was very prompt and professional. The delivery team were very polite, efficient and thorough, assembling and demonstrating all 4 chairs working and explaining the controls in detail.
Customer in Cumberland Posted on 24/10/2025 , work completed 24/10/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear Lesley in our Exeter showroom was efficient, professional and friendly to you during your visit and this was the same for our delivery team too!! We hope that you are enjoying your new chairs, and thank you again for choosing CareCo!
Mobility Scooter
Customer Service
Quality
Value
Saw Jason in the showroom. He was very helpful and did not pressure us in any way. Carefully explained everything we wanted to know. Scooter and other items arrived in 2 days. Unfortunately, there was a problem reassembling the scooter rear. Went back to the showroom and Albert checked it out, and advised that, unfortunately, there was a problem and pointed us to the number to contact. We rang and were dealt with politely and efficiently. An engineer brought a pre-assembled replacement scooter and checked the original. He confirmed that, unfortunately, there was a fault and was able to leave the replacement. He went through the assembly process with me, making sure I was happy with it. He took away the faulty scooter along with all the original packaging. Overall, a fantastic service. We are so pleased that we are taking my mother-in-law to get one also this weekend.
Customer in East Sussex Posted on 24/10/2025 , work completed 22/10/2025
The trader replied (on 19/11/2025)
Thank you so much for your review! We’re delighted to hear that Jason in our showroom was helpful, professional and friendly during your visit and although you had an issue with your scooter our after sales were able to support you and respond quickly to resolve it for you. I am so pleased that your mother-in-law is now looking to purchase a scooter too. Thank you again for choosing CareCo!
Excellent service
Customer Service
Quality
Value
The chair arrived earlier than expected. Delivery men were excellent and very helpful. They set up my new chair and went through the directions on how to use it. They showed fantastic manners and were very helpful and pleasant throughout the delivery time. Excellent service, would recommend to anyone 100%. Thank you for a beautiful service
Customer in Stoke-on-Trent Posted on 24/10/2025 , work completed 24/10/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that our delivery team were helpful and pleasant throughout their visit with you and gave a 100% service. I will pass on your thanks and appreciation to the team!! Thank you again for choosing CareCo!
Great delivery
Customer Service
Quality
Value
My Mobility Scooter from CareCo was delivered on time and by two very helpful delivery men, Alex & Ahmed. They explained everything in detail and adjusted the scooter to my needs. I am very pleased with the service. I was kept up to date about my delivery and was contacted on the day, giving me an arrival time. The scooter looks great, and I am looking forward to my first ride once it has been charged up.
Customer in Milton Keynes Posted on 24/10/2025 , work completed 24/10/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that Alex and Ahmed brightened up your day and made the delivery smooth and enjoyable. It’s great to know that you are already looking forward to getting out and about on your new scooter once charged of course!! - Enjoy your new scooter, and thank you again for choosing CareCo!
Excellent product and service
Customer Service
Quality
Value
The purchase was easy from beginning to end. The website is clear and easy to follow and customer service very good. Delivery men Clark and James were very helpful and pleasant, and they set the chair up for me.The chair is exactly what I wanted and very comfortable. Would definitely recommend this company.
Customer in East Sussex Posted on 23/10/2025 , work completed 23/10/2025
The trader replied (on 19/11/2025)
Thank you so much for your kind review! We’re delighted to hear that your journey was easy from start to finish and our website was easy to navigate around. I'm please to hear that Clark and James made the delivery smooth and enjoyable, setting up your new chair for you. It’s great to know that you are already using the chair and it is comfortable and cozy. I will pass along your kind words to the team — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
Good job
Chair delivered right on time and installed with clear instructions in a very friendly and professional manner.
Customer in Tyne and Wear Posted on 23/10/2025 (Reviewer did not use service)
The trader replied (on 19/11/2025)
Thank you so much for your review! We’re delighted to hear that our delivery team made the delivery smooth and enjoyable and they were friendly and professional throughout their time with you. I will pass along your kind words to the team — they’ll be thrilled! Thank you again for choosing CareCo!
Delivery of chair
Fantastic service by both delivery guys. Very prompt and efficient. Put chair together, showed me controls and took away all packaging.
Customer in Gloucestershire Posted on 23/10/2025 (Reviewer did not use service)
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that our delivery team were prompt and efficient, taking the time to show you how everything works I will pass along your kind words to the team — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
Great
Customer Service
Quality
Value
Thank you Brandon and Stevan. Great home installation service and product. The chair is great, very comfortable.
Customer in Cardiff Posted on 22/10/2025 , work completed 22/10/2025
The trader replied (on 19/11/2025)
Thank you so much for your kind review! We’re delighted to hear that Brandon and Stevan brightened up your day and made the delivery smooth and enjoyable. It’s great to hear that the chair is great, comfortable and cozy. I will pass along your kind words to the team — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
Recliner chair
Customer Service
Quality
Value
I took delivery of the Riser recliner from the Burlington/Hudson range. Firstly, it’s always a difficult decision when you are in the showroom to choose a fabric from such a small sample piece, but I chose the amble pebble and it’s a perfect neutral. The delivery guys, Paul & Sahib, were very friendly and extremely helpful. They even moved an existing chair out of the way into the garage for me, which was above and beyond. Paul then explained all the controls very clearly. A 5-star service by a great company who have been very helpful throughout the process.
Customer in West Yorkshire Posted on 22/10/2025 , work completed 22/10/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that Paul and Sahib went above and beyond during the installation and moving your old chair into the garage. I have to agree the Amble Pebble is a great choice!! We hope you enjoy your new chair, and thank you for choosing CareCo!
Great lads
Customer Service
Quality
Value
We received my husbands chair today, great lads ross and bailey very friendly and helpful and polite. They went above there job, well done lads really lovely meeting you 😀
Customer in Cambridgeshire Posted on 22/10/2025 , work completed 22/10/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that Bailey and Ross brightened up your day and made the delivery smooth and enjoyable. It’s great to know that you received your new chair and I hope that your husband is enjoying using it. Thank you again for choosing CareCo!