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CareCo

4.9

103 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday 10:00–16:30

About

At CareCo, we believe that when your mobility changes, your life doesn't have to.

Since our beginnings in a barn in 2009, we've grown into the UK's leading mobility retailer, dedicated to making every day better for people up and down the UK. Our extensive range includes mobility scooters, riser recliners, wheelchairs and daily living aids, all designed to keep you active, independent and comfortable. And because there’s no one-size-fits-all approach to your mobility, our nationwide showrooms let you get hands-on with a product before you buy.

We’re more than just a retailer. We're always by your side in your journey towards greater independence, with services like Home Installation, expert engineering and product support to help you get more from your mobility aids. Find us online, in our showrooms or on the phone 7 days a week, ready to make your every day a better day.

What we do

  • Disability and mobility

    • Rise and recline chairs
    • Wheelchairs
    • Bathing aids
    • Home adaptations
    • Powerchairs
    • Stairlifts
  • More Services

    • mobility scooters
    • walking aids
    • adjustable beds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
103 reviews
Customer Service
4.9
Quality
4.8
Value
4.8
Sort by
So helpful, courteous and quick
Customer Service
Quality
Value
I need to call out managed delivery guys Paul & Paddy who let me know when they were coming and arrived as indicated. Installing the riser/recliner was no trouble for them even though they had to work around stairs and narrow doorways. They set it up, demonstrated how it worked and cleared everything away in no time at all. There was no inconvenience and they were both courteous and efficient and wonderful ambassadors for CareCo.
Customer in Greater Manchester Posted on 29/10/2025 , work completed 28/10/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that Paul and Paddy brightened up your day and made the delivery smooth and enjoyable. It’s great to know that you are already confident in using the chair due to their demonstration. I will pass along your kind words to the team — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
Excellent service at Careco
Customer Service
Quality
Value
Visit to store was a pleasant experience,Polly the assistant, was extremely friendly and helpful nothing was too much trouble,she made certain that the scooter was suitable for my needs.She is a good ambassador for the company. Furthermore, every body I had contact with,were courteous and helpful, Including the person who delivered the goods and set them up.All were a credit to Careco.I would have no hesitation in recommending any interesting parties to visit your store at Tunstall Trade Park.
Customer in Posted on 29/10/2025 , work completed 28/10/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that Polly from our showroom was extremely helpful, friendly and polite. I am also pleased to hear our delivery team brightened up your day and made the delivery smooth and enjoyable. I hope you enjoy your new scooter!! Thank you again for choosing CareCo!
Fantastic work and easy to install the two engineers really friendly and great to talk to whilst installing the new chair
Customer Service
Quality
Value
from start to finish whilst ordering the new chair the sales person we spoke to Alfie Adam’s was very helpful in placing the order it only took about 3 weeks for the chair to arrive the 2 engineers who came to install the new chair were fantastic very helpful in demonstrating how the chair works we also had a friendly conversation with them as well the product is very good we also took out the 5yr warranty on the new chair as well which gives my mam peace of mind so if anything goes wrong with the chair they’ll come out straight away to fix it and if it wasn’t fixable they’ll replace it no problem
Customer in Tyne and Wear Posted on 29/10/2025 , work completed 29/10/2025
The trader replied (on 19/11/2025)
Thank you so much for your amazing review! We’re delighted to hear that Alfie was helpful when placing your order and on the day of delivery our team were friendly and professional whilst with you in your home. I will pass along your kind words to the team — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
Order and delivery of riser recliner
Customer Service
Quality
Value
Easy process from initial phone call to ordering and delivery and set up of riser recliner. Felt listened to and well advised without any pressure put on me. Tim and Paul delivered the chair and set it up and explained everything we needed to know.
Customer in Worcestershire Posted on 28/10/2025 , work completed 24/10/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that your customer journey was easy from start to finish and our delivery team Tim and Paul made the delivery smooth and enjoyable. I will pass along your kind words to the team — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
Installation of recliner chair
Customer Service
Quality
Value
My recliner chair was installed by two very professional, friendly technicians. Clark and James explained all I needed to know about my new chair in a clear and friendly manner. They made sure I was comfortable before clearing all the plastic wrapping away and leaving me very happy with my purchase. Clark and James are a very valuable asset to the CareCo company.
Customer in Greater London Posted on 28/10/2025 , work completed 16/10/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that Clark and James brightened up your day and made the delivery smooth and enjoyable. I hope you are enjoying your new chair and that it is comfortable and cozy. I will pass along your kind words to the team — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
well done Careco
Customer Service
Quality
Value
Jason & Stuart delivered my recliner chair today. They were very helpful in assembling the chair & putting it jn just the right place. They explained about the controls & made sure I was completely happy before they left. I would certainly recommend both men & the company to any one thinking to buy.
Customer in Warwickshire Posted on 27/10/2025 , work completed 27/10/2025
The trader replied (on 19/11/2025)
Thank you so much for your amazing review! We’re delighted to hear that Jason and Stuart brightened up your day and made the delivery smooth and enjoyable. It’s great to know that you are already enjoying the use of your chair. I will pass along your kind words to the team — they’ll be thrilled! Thank you again for choosing CareCo!
Top Job!
Customer Service
Quality
Value
Ordered a recliner on 16th Oct. I was kept informed along the way about delivery, etc. Two super chaps, Bailey and Ross, delivered my order and gave a clear demonstration of the working mechanics of the chair. Really pleasant and helpful guys, and they even listened to me babble on about some of my artwork! Also impressed that they actually found me; my flat can be tricky to find, but these guys nailed it. Very happy all round with ease of ordering, delivery and installation!
Customer in Surrey Posted on 26/10/2025 , work completed 16/10/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that Bailey and Ross brightened up your day, listening to your love for artwork and made the delivery smooth and enjoyable. I will pass along your kind words to the team — they’ll be thrilled! Enjoy the comfort of your new chair, and thank you again for choosing CareCo!
Rick & Nyle were excellent
Customer Service
Quality
Value
They were very good, arrived on time, and took great care bringing the chair into the house. They assembled the chair very quickly, put it in place. In a word, they were excellent.
Customer in North Somerset Posted on 26/10/2025 , work completed 23/10/2025
The trader replied (on 19/11/2025)
Thank you so much for your review! We’re delighted to hear that Rick and Nyle arrived on time and made the delivery smooth and enjoyable. It’s great to hear feedback on our team and we cannot ask for more than "excellent" I will pass along your kind words to the team — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
Great service from all involved
Customer Service
Quality
Value
All staff members were very helpful and pleasant, from the showroom staff to the delivery staff. Slight problem with delivery as the sofa would not fit through the door. This issue was resolved quickly and efficiently by Paul & Sahib. Excellent service
Customer in West Yorkshire Posted on 26/10/2025 , work completed 22/10/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear your customer journey from start to finish was helpful and pleasant and our delivery team Paul and Sahib resolved the issue with the sofa not fitting through the door. It’s great to know that you felt it was an excellent service!! I will pass along your kind words to the team — they’ll be thrilled! Enjoy your new chair, and thank you again for choosing CareCo!
Quick to understand what would be best for me, followed by prompt delivery
Customer Service
Quality
Value
I visited the showroom in Hawley and was impressed by how quickly the salesman found two chairs that he thought would suit me best - and one was their cheapest chair. There was no pressure to buy, but I was happy to place an order. Delivery was arranged within a fortnight and the fitters worked quickly and efficiently to set up my new chair and to ensure understood how it works. The people I have dealt with have made it a pleasure to buy from them, and I am not surprised to have overheard a customer in the shop say he had come back to buy more equipment after the excellent service he had previously received. I would highly recommend CareCo.
Customer in Surrey Posted on 25/10/2025 , work completed 24/10/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that from the start, visiting our showroom to delivery and installation your journey with CareCo has been excellent, it's really nice to hear other customers say they had also returned due to their experience too. Thank you again for choosing CareCo!