Endorsed by Which?

Carroll's Window & Door Solutions Ltd

5.0

172 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 10:00–14:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

This business has not added a description yet.

What we do

  • Glaziers

    • Double glazed units
    • Triple Glazing
    • Window consultants
    • UPVC Windows
    • Double glazing installation
  • Doors

    • UPVC doors
    • Front door
    • Bi-fold doors
  • Double glazing

    • Double glazing installation
  • Conservatories

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
172 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Installation of new double glazed windows and doors.
Customer Service
Quality
Value
Excellent. The only word than can describe my experience with Carroll's Widows and Doors. From the first contact, to the survey, and then to the installation, everything was first class. The work was carried out in a careful and considerate manner by Alex and his team. All done according to the schedule, and finished on time. Well finished windows and doors have made a huge improvement to my property. Highly recommended.
Customer in North Lanarkshire Posted on 23/11/2023 , work completed 21/11/2023
Good workmanship
Customer Service
Quality
Value
Excellent response from initial enquiry to completed work. Initial quotation clear and detailed. Installers took time to cover floors and furniture around work area and cleaned up afterwards, including vacuum floors. Windows installed with no disruption to existing decorations. Would recommend Carrolls highly for their professional attitude throughout, including excellent customer aware installers.
Customer in Renfrewshire Posted on 14/11/2023 , work completed 07/11/2023
Quality and integrity from start to finish.
Customer Service
Quality
Value
Efficient administration, transparent billing, craftsman quality workmanship and polite conduct in my home make them a superb company to deal with. I’m fully satisfied with their service and happily recommend them to any potential customer.
Customer in Falkirk Posted on 31/10/2023 , work completed 17/10/2023
Fantastic job
Customer Service
Quality
Value
Brilliant job by Carroll’s to replace front door, window and damaged sill repair. All the neighbours are admiring the work. Great workers too! They did a fantastic job and cleaned up well. Would highly recommend.
Customer in East Dunbartonshire Council Posted on 27/10/2023 , work completed 25/10/2023
Exactly what it said "on the tin"
Customer Service
Quality
Value
At first glance, the title of this review might seem a little flippant, but there is nothing flippant about Carroll's Window & Door Solutions. From the first contact with their office, the work carried out for us was first class. We have a large conservatory and everything, but the roof needed replaced. From surveys to support, from good communication to finished article, I could not speak highly enough of this firm. Paul Carrol's firm was recommended to me by a trusted friend and I will be forever grateful. I have a special word of thanks for Iain and his team of workmen who carried out this job in two days. If I had to pick out something personal for me, it was that I felt I could trust everyone I dealt with. No anxiety around the job and, most importantly, value for money. I would not - and will not - hesitate to use Carroll's and to recommend them to family and friends.
Customer in Glasgow City Posted on 05/10/2023 , work completed 03/10/2023
Great Work and No Mess
Customer Service
Quality
Value
I was completely satisfied with the work carried out by Carroll's Window and Door Solutions. They installed 8 windows and a front and back door and also fitted cladding around two dormer windows. The team who carried out the work were efficient and professional and nothing was too much trouble for them. I asked if they could help with the refitting of my blinds. No problem, they refitted all my blinds without hesitation. I was worried that I would have to redecorate after installation as all my rooms have wallpaper. But I needn't have worried as there was nothing to do. They also cleaned up any mess each night before they left. I have no hesitation in recommending them. I also have the reassurance of knowing that should I have any issues in the future I can phone Paul and the problem will be dealt with immediately. A first class company from beginning to end.
Customer in East Dunbartonshire Council Posted on 03/10/2023 , work completed 11/09/2023
First class job from start to finish
Customer Service
Quality
Value
I had seen an example of the work of this company through a family member. I was impressed by their response to my initial enquiry. Everything was explained by Phil on his survey visit. Estimated time for order to be completed was as expected and I was given time to view the options. Nik kept me informed and the cost was explained . Paul contacted me to arrange a suitable time for the job to be completed. Workmen arrived on time and everything went according to plan. I am delighted with my new door - excellent quality and beautiful finish. No clearing up to be done and all rubbish was removed. I would have no hesitation to recommend Carroll's for their efficiency and excellent customer care.
Customer in South Lanarkshire Posted on 13/09/2023 , work completed 13/09/2023
Velux window replacement
Customer Service
Quality
Value
Recently replaced my velux window and the whole process was very quick from quote to installation. Very fair price. Friendly workers who were very professional and ensured that they didn’t leave a mess. Good company to deal with.
Customer in Glasgow City Posted on 28/08/2023 , work completed 25/08/2023
New front door
Customer Service
Quality
Value
The fitters were fantastic fitted my front door without leaving any mess. They explained how the locks worked. And it was all done within the scheduled time great job
Customer in Glasgow City Posted on 23/08/2023 , work completed 23/08/2023
Fantastic installation from start to finish
Customer Service
Quality
Value
I looked at a few window suppliers and installers over the last year. Varying prices provided. However I wanted to keep it local. Contacted Paul and his company came out quickly to quote and measure up. Received the quote quickly from them. I paid the deposit and it was only about 3 weeks till installation. The install took 2 days due to number of windows, but the team of installers were great. Quality is perfect. The team also ensured that they cleaned up after themselves. Would happily recommend on price, quality and workmanship. Thanks
Customer in North Lanarkshire Posted on 23/08/2023 , work completed 22/08/2023
Beautiful door and windows
Customer Service
Quality
Value
I had 6 windows and a rock door fitted over two days by Carroll’s windows recently. I have used this company before and once again I was not disappointed. The service is fantastic the quality of the work could not be faulted. The staff are professional, hard working and the standard of installation was excellent. The door and windows are perfect. I am so glad I choose this company to install my door and windows. I can not recommend this company enough. I would not hesitate to use them again.
Customer in Renfrewshire Posted on 18/07/2023 , work completed 11/07/2023
Window panel & Window sill replacement
Customer Service
Quality
Value
First class company amazing service from start to finish great price and value for money fitters Ian and Norbert were polite and very officiant on time completed the job cleaned up you wouldn’t know they were here I highly recommend this company if you want a first class job from a great company you should give them a call I will definitely be using again and will be telling all my friends .
Customer in Clackmannanshire Posted on 14/07/2023 , work completed 23/07/2013
Replacement and fitting of new doors
Customer Service
Quality
Value
I found them to be quick, tidy and efficient. Normally I have to clean up so much mess after work in the house but they even brought their own hoover. Very impressed and a big team working quickly to get the job done to a good standard.
Customer in North Lanarkshire Posted on 06/07/2023 , work completed 05/07/2023
Perfect from quote to completion
Customer Service
Quality
Value
I saw various recommendations for Carroll’s Window & Door Solutions when I was looking to get replacement doors. I called and Paul arranged to visit me. He asked me lots of questions about what I preferred the look to be, and did a full measurement at his visit. The quote came through a few days later and we were happy to place the order. Less than 4 weeks later, and the guys came out today to fit my new doors. They were professional, courteous and extremely helpful. They left the place tidy and removed all the packaging etc. The doors look fantastic! I was given excellent customer service throughout and I am more than happy to give this company 5 stars.
Customer in North Lanarkshire Posted on 03/07/2023 , work completed 03/07/2023
Fantastic service
Customer Service
Quality
Value
Needed to replace some external doors and window repairs following a poor service from another company. From start to finish the communication, service and products were brilliant. Carrolls did as they said. Work was carried out by a very professional and friendly team. I would have no qualms In recommending this company to my closest friends and family.
Customer in South Lanarkshire Posted on 30/06/2023 , work completed 29/06/2023
Composite Door purchase.
Customer Service
Quality
Value
The service provided from start to finish was excellent. The survey carried out by Phil who was informative and friendly. Paul was open and honest with regards to prices and did several quotes for different doors for us. The fitting of the door by David and Ian was fantastic . They were extremely competent and cleaned up every trace of them having been in my house. Top Class Service . Highly recommended. 🌟🌟🌟🌟🌟
Customer in North Lanarkshire Posted on 29/06/2023 , work completed 28/06/2023
Excellent service from start to finish
Customer Service
Quality
Value
what an amazing service from start to finish. And the installation today was great and the installer was so helpful and friendly. We'll definitely be recommending to our friends and family.
Customer in East Dunbartonshire Council Posted on 27/06/2023 , work completed 27/06/2023
excellent service
Customer Service
Quality
Value
used them twice - excellent work - staff were very tidy and really pleased with door and windows
Which? Trusted Traders Consumer Posted on 25/05/2023 , work completed 11/05/2023
Excellent workmanship.
Customer Service
Quality
Value
Brian and Norbert fitted our doors and window. The attention to detail and workmanship was excellent. They both left the place really tidy. I would thoroughly recommend this company to anyone needing this type of work done. I will certainly use them again in the future.
Customer in North Lanarkshire Posted on 17/05/2023 , work completed 17/05/2023
Excellent job
Customer Service
Quality
Value
We contacted Carroll’s to have a new door installed at our daughter’s house. We chose Carroll’s as it was a Which? Trusted Traders and the reviews were very positive. We were very pleased with all of the dealings we had with the company. Nick was very friendly and helpful from first contact to completion of the work. The surveyor, Phil, was very informative and provided us with all the details we needed. On the day of installation the two fitters, Ian and Robbie, were both friendly, polite and hard working. They carried out the work efficiently and thoroughly and ensured everything was left tidy. We were delighted as was our daughter with the end result.
Customer in North Lanarkshire Posted on 17/05/2023 , work completed 05/05/2023
Great company to deal with.
Customer Service
Quality
Value
Very happy with the windows and door I had installed by Carroll's. I appreciated advice from Phil when he came to measure up. The work team were excellent and completed work to a high standard. They also cleaned up completely when the job was finished. A couple of small issues were resolved promptly. Good communication throughout the process. Would highly recommend
Customer in Stirling Posted on 01/05/2023 , work completed 28/04/2023
Professional from start to finish
Customer Service
Quality
Value
The quality of the work is fantastic. These guys were so professional, worked great together, leaving no mess at all! Really impressed and all done within a few days. They even accommodated me by installing my bathroom windows the week before because I was getting bathrooms tiled. Would not hesitate to recommend and use again. Thank you so much!
Customer in North Lanarkshire Posted on 28/04/2023 , work completed 20/02/2023
Repair work to door
Customer Service
Quality
Value
We needed to replace the locking system in a door that had been in place for at least twenty five years. It was replaced with a new lock and door handles and everything is working perfectly again. No issues at all, tidy work and very pleasant staff
Customer in North Lanarkshire Posted on 22/03/2023 , work completed 09/02/2023
Tiled conservatory roof
Customer Service
Quality
Value
I’m absolutely delighted with the wonderful work done replacing my conservatory roof with tiles. Workers were polite and efficient. They were easy to talk with and explained everything they were doing. I used Carroll’s last year to replace my front door so knew I could rely on them to do a good job.
Customer in North Lanarkshire Posted on 21/03/2023 , work completed 20/03/2023
Quality, professional job
Customer Service
Quality
Value
I had patio doors replaced with French doors and chose Carroll's as I had read many positive reviews online. From start to finish the guys (from surveyor to installers) were very professional and helpful. The job was completed on time and the quality of work great. I would recommend this company.
Customer in North Lanarkshire Posted on 10/03/2023 , work completed 22/02/2023