New Garden Room
More than happy to recommend Carroll’s Windows & Door Solutions Ltd. They replaced our tired old conservatory with a modern new garden room which we’ll now be able to use all year round. From design to completion all work was carried out to a very high standard using quality materials. All tradesmen were friendly, punctual and tidy, with an eye for detail. We were kept up to date with progress throughout the project & Paul was always available to answer any queries we had. A truly positive experience throughout & can’t recommend highly enough.
Customer in East Dunbartonshire Council
Posted on 22/05/2024
, work completed 10/05/2024
Recommended
Excellent Work, couldn't be happier with the end result
My parents recommended Carroll's Windows & Door Solutions to me. I was requiring new French doors and a front window for my house. The two workmen who installed the doors and the window, as well as the workman who came at the beginning and took the initial measurements, were all very professional and polite. The work was done to a very high standard, and the house was tidy when they left as well. Well done, and a massive thanks to Paul and his team, I would absolutely recommend them to anybody I know who was looking for new doors and/or windows installed.
Customer in North Lanarkshire
Posted on 09/05/2024
, work completed 08/05/2024
Recommended
New Patio Doors and Window
Work carried out was new patio doors and window. Worked was carried out to a high standard with excellent service from measure up to completion. Very professional and staff knowledgeable, and helpful. They tidied up after themselves and completed work to a high standard. I would recommend this company.
Customer in North Lanarkshire
Posted on 24/04/2024
, work completed 24/04/2024
Recommended
A huge thank you to Carroll's Window & Door Solutions
I was given the number of this company by a neighbour, after having asked and tried several companies which had let me down. I contacted them originally to reseal the outside of my living room window as I had water infiltration. I had contacted my house insurance who had sent a surveyor to check the damage and had concluded it was a joiner's job. My experience from my initial call to Carroll's Window to the completion of the job has been nothing but exceptional. They have been friendly and very professional every step of the way. When the surveyor came to check the windows to be resealed, I asked if they did work on windows with condensation and other repairs, replacing the timber window boards in 2 areas, replacing the hinge of one window and the front door gasket. The surveyor came over 2 days after my phone call and I received the quote 4 days later. I was impressed by the details and that what I had asked for was captured. There was only 1 window pane with condensation not recorded and the surveyor came back straight away to take the dimensions. I was informed of the next steps, ordering the materials and I would hear back within 4 weeks, I did. Two tradesmen came on Wednesday 17th April to do the jobs and they were very friendly and so professional. I can tell that they take pride in their work and they cleaned after they finished. I am over the moon with the repairs and how good everything looks. I am so happy. I wish I had contacted them sooner to fix the issues.
Customer in North Lanarkshire
Posted on 19/04/2024
, work completed 13/03/2024
Recommended
Fantastic work and all done with care
As above, the work was done with care and with great attention to detail. I cannot fault the work in any way. The 2 men, Alan and Brian just got on with it. The finish is exquisite. They cleaned the path outside and vacuumed inside to such a standard I did not have to do a thing. The quality of both the product and of the workmen is fantastic. Cannot recommend them highly enough.
Customer in North Lanarkshire
Posted on 14/03/2024
, work completed 12/03/2024
Recommended
Excellent Tradesman and Product
Smooth process from beginning to end. Surveyor excellent and informative. Tradesmen tidy and pleasant as well as experienced and perfectionists. Fantastic job and would use them again in my other properties. The owner Paul is easy to deal with. Great product and very competitive price I would highly recommend this company
Customer in North Lanarkshire
Posted on 13/03/2024
, work completed 08/03/2024
Recommended
New Rockdoor
After much research, decided on a Rockdoor for the front of the house. Rockdoor provided list of accredited installers. Carrolls windows and doors were the most competitive estimated price. Paul was in touch and a survey was done and price was confirmed. Four weeks later door was installed. Workmanship and attention to detail was outstanding. We are delighted with the finished job. The installers were professional, efficient and tidy. Paul was in touch all through the process and we would thoroughly recommend using Carrolls.
Customer in South Lanarkshire
Posted on 26/02/2024
, work completed 26/02/2024
Recommended
Excellent work and on budget
Work was carried out to a high standard. Installers were friendly and helpful, and made sure we understood how everything worked. The finish was superb. They left the work areas extremely clean and tidy. Very pleased with the work done.
Customer in North Lanarkshire
Posted on 21/02/2024
, work completed 19/02/2024
Recommended
Installation of Church doors and surrounding glass panels
Having already had all my windows, front door and a stable back door installed at my home by Carroll's beautifully, I had no hesitation in recommending them to my church to install new doors and surrounding glass panels. The church felt the price was good value for money. The work was completed beautifully. The workers cleaned up well as they had done in my house and everyone who has seen the doors, thinks they look fabulous, including myself. Getting the text to say they would be coming out to fit the doors on 8/2/2024, was an answer to prayer as we are having a big celebration this Sunday 11/2/2024, with outside guests who will now be welcomed through a beautiful new door rather than one with cellophane covered, cracked panes.
Customer in Renfrewshire
Posted on 09/02/2024
, work completed 08/02/2024
Recommended
New Front Door
I contacted McCarroll's on 9th January to get a quote for a new front door, I received a quick response and a visit was arrange for next day to attend to see me. I was very happy with service I received from Phil the surveyor who was very knowledgeable and helped me with my choice. Quote was received later that day and I accepted. I was told it would 5-6 weeks until door was built and fitted. I was happy and surprised when I received a phone call to arrange the fitting of my new door after 3 weeks from when I accepted the quote. The work was done and I am extremely happy with the service I received. I cant thank Paul and his team enough for the quick and stress free process. I would recommend this company to anyone who is looking to purchase a new door.
Customer in Falkirk
Posted on 06/02/2024
, work completed 05/02/2024
Recommended
First class company
First class service from start to finish. Workmanship cannot be faulted. Great communication with company. First class workmen who were polite helpful and left everything clean and tidy when they finished job. Paul was very friendly and helpful with advice about new windows and blinds. Phil the sales rep was also a great help in advising what type of Windows would be best for us. Absolutely no pressure whatsoever was placed on us to buy. I would definitely recommend this company to anyone needing windows or doors renewed.
Customer in North Lanarkshire
Posted on 28/01/2024
, work completed 25/01/2024
Recommended
Fantastic service, highly recommend
The whole service from start to finish has been fantastic and a really easy fast process, Paul was always available and replied very promptly to any queries, Brian and Alan who fitted my new Rockdoor were professional and the job was completed in a few hours with no hassle. Wouldn’t hesitate to use Carroll’s again and highly recommend.
Customer in North Lanarkshire
Posted on 24/01/2024
, work completed 18/01/2024
Recommended
Why did I purchase a Rockdoor from Carroll’s?
I purchased my Rockdoor from Carroll’s because of the excellent customer service workmanship and professionalism of this company. I contacted Paul Carroll on a Saturday afternoon at the beginning of November along with other suppliers recommended by Rockdoor. Paul responded almost immediately to advise he would provide a quote on the Monday when the office was open. This quote arrived promptly on the Monday. I received three other quotes but Carroll’s outshone the others with the professional way it was produced and the speed of delivery. A surveyor visit was arranged and he arrived at the agreed time to take measurements. Phil is an asset to the company answering my questions of which there were many and assuring me I’d made an excellent choice of door. He advised if I chose to go ahead the lead time for the door would be around four weeks. The detailed quote arrived the next day from Nick in the office and I chose to proceed. Just short of four weeks my door was fitted by Brian and Alan who arrived promptly at the given time. They did a fantastic job and were neat and tidy workers. It is always difficult to choose a company when you have had no recommendations or evidence of their work apart from some social media pictures. I followed my instincts on this one and can only say I absolutely made the right choice. Would I recommend Carroll’s or use them again? I most definitely would. Paul and his staff are an absolute pleasure to deal with and are true professionals.
Customer in North Lanarkshire
Posted on 24/12/2023
(Reviewer did not use service)
Recommended
New Front Door
Highly recommend using Carroll’s Window & Doors Solutions. Excellent service, great choice of doors, competitive pricing with no pressure sales! Delighted with our new front door, really good quality door and expertly fitted. Contacted them about a new door, explained what we were looking for and Paul sent out various options & styles for us to look at. Appointment made to visit to measure up and check we were happy with the style, colour etc of the door. A quote is sent out in a few days and from there it’s an easy smooth process to get your door fitted within a reasonable timescale. Very happy with all aspects from ordering to having the door installed .
Customer in West Dunbartonshire Council
Posted on 01/12/2023
, work completed 29/11/2023
Recommended
Trusted company
I have used Carroll’s window and door solutions on previous occasion and had no qualms about using them again. They are a friendly and knowledgeable team from survey to installation absolutely first class . They are reliable clean tidy workers and very approachable mannerly I have no hesitation in recommending them .
Customer in East Dunbartonshire Council
Posted on 29/11/2023
, work completed 28/11/2023
Recommended
Installation of new double glazed windows and doors.
Excellent. The only word than can describe my experience with Carroll's Widows and Doors. From the first contact, to the survey, and then to the installation, everything was first class. The work was carried out in a careful and considerate manner by Alex and his team. All done according to the schedule, and finished on time. Well finished windows and doors have made a huge improvement to my property. Highly recommended.
Customer in North Lanarkshire
Posted on 23/11/2023
, work completed 21/11/2023
Recommended
Good workmanship
Excellent response from initial enquiry to completed work. Initial quotation clear and detailed. Installers took time to cover floors and furniture around work area and cleaned up afterwards, including vacuum floors. Windows installed with no disruption to existing decorations. Would recommend Carrolls highly for their professional attitude throughout, including excellent customer aware installers.
Customer in Renfrewshire
Posted on 14/11/2023
, work completed 07/11/2023
Recommended
Quality and integrity from start to finish.
Efficient administration, transparent billing, craftsman quality workmanship and polite conduct in my home make them a superb company to deal with. I’m fully satisfied with their service and happily recommend them to any potential customer.
Customer in Falkirk
Posted on 31/10/2023
, work completed 17/10/2023
Recommended
Fantastic job
Brilliant job by Carroll’s to replace front door, window and damaged sill repair. All the neighbours are admiring the work. Great workers too! They did a fantastic job and cleaned up well. Would highly recommend.
Customer in East Dunbartonshire Council
Posted on 27/10/2023
, work completed 25/10/2023
Recommended
Exactly what it said "on the tin"
At first glance, the title of this review might seem a little flippant, but there is nothing flippant about Carroll's Window & Door Solutions. From the first contact with their office, the work carried out for us was first class. We have a large conservatory and everything, but the roof needed replaced. From surveys to support, from good communication to finished article, I could not speak highly enough of this firm. Paul Carrol's firm was recommended to me by a trusted friend and I will be forever grateful. I have a special word of thanks for Iain and his team of workmen who carried out this job in two days. If I had to pick out something personal for me, it was that I felt I could trust everyone I dealt with. No anxiety around the job and, most importantly, value for money. I would not - and will not - hesitate to use Carroll's and to recommend them to family and friends.
Customer in Glasgow City
Posted on 05/10/2023
, work completed 03/10/2023
Recommended
Great Work and No Mess
I was completely satisfied with the work carried out by Carroll's Window and Door Solutions. They installed 8 windows and a front and back door and also fitted cladding around two dormer windows. The team who carried out the work were efficient and professional and nothing was too much trouble for them. I asked if they could help with the refitting of my blinds. No problem, they refitted all my blinds without hesitation. I was worried that I would have to redecorate after installation as all my rooms have wallpaper. But I needn't have worried as there was nothing to do. They also cleaned up any mess each night before they left. I have no hesitation in recommending them. I also have the reassurance of knowing that should I have any issues in the future I can phone Paul and the problem will be dealt with immediately. A first class company from beginning to end.
Customer in East Dunbartonshire Council
Posted on 03/10/2023
, work completed 11/09/2023
Recommended
First class job from start to finish
I had seen an example of the work of this company through a family member. I was impressed by their response to my initial enquiry. Everything was explained by Phil on his survey visit. Estimated time for order to be completed was as expected and I was given time to view the options. Nik kept me informed and the cost was explained . Paul contacted me to arrange a suitable time for the job to be completed. Workmen arrived on time and everything went according to plan. I am delighted with my new door - excellent quality and beautiful finish. No clearing up to be done and all rubbish was removed. I would have no hesitation to recommend Carroll's for their efficiency and excellent customer care.
Customer in South Lanarkshire
Posted on 13/09/2023
, work completed 13/09/2023
Recommended
Velux window replacement
Recently replaced my velux window and the whole process was very quick from quote to installation. Very fair price. Friendly workers who were very professional and ensured that they didn’t leave a mess. Good company to deal with.
Customer in Glasgow City
Posted on 28/08/2023
, work completed 25/08/2023
Recommended
New front door
The fitters were fantastic fitted my front door without leaving any mess. They explained how the locks worked. And it was all done within the scheduled time great job
Customer in Glasgow City
Posted on 23/08/2023
, work completed 23/08/2023
Recommended
Fantastic installation from start to finish
I looked at a few window suppliers and installers over the last year. Varying prices provided. However I wanted to keep it local. Contacted Paul and his company came out quickly to quote and measure up. Received the quote quickly from them. I paid the deposit and it was only about 3 weeks till installation. The install took 2 days due to number of windows, but the team of installers were great. Quality is perfect. The team also ensured that they cleaned up after themselves. Would happily recommend on price, quality and workmanship. Thanks
Customer in North Lanarkshire
Posted on 23/08/2023
, work completed 22/08/2023
Recommended