Endorsed by Which?

Carroll's Window & Door Solutions Ltd

5.0

164 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 10:00–14:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

This business has not added a description yet.

What we do

  • Glaziers

    • Double glazed units
    • Triple Glazing
    • Window consultants
    • UPVC Windows
    • Double glazing installation
  • Doors

    • UPVC doors
    • Front door
    • Bi-fold doors
  • Double glazing

    • Double glazing installation
  • Conservatories

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
164 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Beautiful door and windows
Customer Service
Quality
Value
I had 6 windows and a rock door fitted over two days by Carroll’s windows recently. I have used this company before and once again I was not disappointed. The service is fantastic the quality of the work could not be faulted. The staff are professional, hard working and the standard of installation was excellent. The door and windows are perfect. I am so glad I choose this company to install my door and windows. I can not recommend this company enough. I would not hesitate to use them again.
Customer in Renfrewshire Posted on 18/07/2023 , work completed 11/07/2023
Window panel & Window sill replacement
Customer Service
Quality
Value
First class company amazing service from start to finish great price and value for money fitters Ian and Norbert were polite and very officiant on time completed the job cleaned up you wouldn’t know they were here I highly recommend this company if you want a first class job from a great company you should give them a call I will definitely be using again and will be telling all my friends .
Customer in Clackmannanshire Posted on 14/07/2023 , work completed 23/07/2013
Replacement and fitting of new doors
Customer Service
Quality
Value
I found them to be quick, tidy and efficient. Normally I have to clean up so much mess after work in the house but they even brought their own hoover. Very impressed and a big team working quickly to get the job done to a good standard.
Customer in North Lanarkshire Posted on 06/07/2023 , work completed 05/07/2023
Perfect from quote to completion
Customer Service
Quality
Value
I saw various recommendations for Carroll’s Window & Door Solutions when I was looking to get replacement doors. I called and Paul arranged to visit me. He asked me lots of questions about what I preferred the look to be, and did a full measurement at his visit. The quote came through a few days later and we were happy to place the order. Less than 4 weeks later, and the guys came out today to fit my new doors. They were professional, courteous and extremely helpful. They left the place tidy and removed all the packaging etc. The doors look fantastic! I was given excellent customer service throughout and I am more than happy to give this company 5 stars.
Customer in North Lanarkshire Posted on 03/07/2023 , work completed 03/07/2023
Fantastic service
Customer Service
Quality
Value
Needed to replace some external doors and window repairs following a poor service from another company. From start to finish the communication, service and products were brilliant. Carrolls did as they said. Work was carried out by a very professional and friendly team. I would have no qualms In recommending this company to my closest friends and family.
Customer in South Lanarkshire Posted on 30/06/2023 , work completed 29/06/2023
Composite Door purchase.
Customer Service
Quality
Value
The service provided from start to finish was excellent. The survey carried out by Phil who was informative and friendly. Paul was open and honest with regards to prices and did several quotes for different doors for us. The fitting of the door by David and Ian was fantastic . They were extremely competent and cleaned up every trace of them having been in my house. Top Class Service . Highly recommended. 🌟🌟🌟🌟🌟
Customer in North Lanarkshire Posted on 29/06/2023 , work completed 28/06/2023
Excellent service from start to finish
Customer Service
Quality
Value
what an amazing service from start to finish. And the installation today was great and the installer was so helpful and friendly. We'll definitely be recommending to our friends and family.
Customer in East Dunbartonshire Council Posted on 27/06/2023 , work completed 27/06/2023
excellent service
Customer Service
Quality
Value
used them twice - excellent work - staff were very tidy and really pleased with door and windows
Which? Trusted Traders Consumer Posted on 25/05/2023 , work completed 11/05/2023
Excellent workmanship.
Customer Service
Quality
Value
Brian and Norbert fitted our doors and window. The attention to detail and workmanship was excellent. They both left the place really tidy. I would thoroughly recommend this company to anyone needing this type of work done. I will certainly use them again in the future.
Customer in North Lanarkshire Posted on 17/05/2023 , work completed 17/05/2023
Excellent job
Customer Service
Quality
Value
We contacted Carroll’s to have a new door installed at our daughter’s house. We chose Carroll’s as it was a Which? Trusted Traders and the reviews were very positive. We were very pleased with all of the dealings we had with the company. Nick was very friendly and helpful from first contact to completion of the work. The surveyor, Phil, was very informative and provided us with all the details we needed. On the day of installation the two fitters, Ian and Robbie, were both friendly, polite and hard working. They carried out the work efficiently and thoroughly and ensured everything was left tidy. We were delighted as was our daughter with the end result.
Customer in North Lanarkshire Posted on 17/05/2023 , work completed 05/05/2023
Great company to deal with.
Customer Service
Quality
Value
Very happy with the windows and door I had installed by Carroll's. I appreciated advice from Phil when he came to measure up. The work team were excellent and completed work to a high standard. They also cleaned up completely when the job was finished. A couple of small issues were resolved promptly. Good communication throughout the process. Would highly recommend
Customer in Stirling Posted on 01/05/2023 , work completed 28/04/2023
Professional from start to finish
Customer Service
Quality
Value
The quality of the work is fantastic. These guys were so professional, worked great together, leaving no mess at all! Really impressed and all done within a few days. They even accommodated me by installing my bathroom windows the week before because I was getting bathrooms tiled. Would not hesitate to recommend and use again. Thank you so much!
Customer in North Lanarkshire Posted on 28/04/2023 , work completed 20/02/2023
Repair work to door
Customer Service
Quality
Value
We needed to replace the locking system in a door that had been in place for at least twenty five years. It was replaced with a new lock and door handles and everything is working perfectly again. No issues at all, tidy work and very pleasant staff
Customer in North Lanarkshire Posted on 22/03/2023 , work completed 09/02/2023
Tiled conservatory roof
Customer Service
Quality
Value
I’m absolutely delighted with the wonderful work done replacing my conservatory roof with tiles. Workers were polite and efficient. They were easy to talk with and explained everything they were doing. I used Carroll’s last year to replace my front door so knew I could rely on them to do a good job.
Customer in North Lanarkshire Posted on 21/03/2023 , work completed 20/03/2023
Quality, professional job
Customer Service
Quality
Value
I had patio doors replaced with French doors and chose Carroll's as I had read many positive reviews online. From start to finish the guys (from surveyor to installers) were very professional and helpful. The job was completed on time and the quality of work great. I would recommend this company.
Customer in North Lanarkshire Posted on 10/03/2023 , work completed 22/02/2023
First class job
Customer Service
Quality
Value
So happy we chose Paul Carroll windows and doors. From start to finish everything was professional, efficient. Great price, great product, great team of fitters. 4 new windows, Roc front door & set of bi folds with integrated blinds. Cleaned up after work, explained how everything worked, polite and great customer service. 5 neighbours and friends have subsequently used Paul Carroll and all delighted. Would not hesitate to recommend. Thanks lads.
Customer in Falkirk Posted on 09/03/2023 , work completed 30/09/2021
Excellent job!
Customer Service
Quality
Value
Excellent work carried out by Paul and his team. Love my new windows and doors. Great tradesmen. Did an amazing job. Would highly recommend them.
Customer in Falkirk Posted on 02/03/2023 , work completed 27/02/2023
Returning Customer
Customer Service
Quality
Value
I have just had a new window installed in my bedroom. The service, from quote to installation was great. Paul was really helpful and quick to respond. I received a few quotes but went with Carroll’s due to a positive experience last year after getting a few windows. There was very minor cosmetic issues that they fixed without hesitation on the windows from last year so I was confident in choosing the company again. I’d highly recommend
Customer in East Renfrewshire Council Posted on 24/02/2023 , work completed 23/02/2023
Replacement Windows
Customer Service
Quality
Value
A fantastic company to deal with. Had doors replaced last year and now windows. Phil who measured up is a pleasure to deal with and there is no hard sell just honest advice and a true understanding of what you need along with a very competitive price. The fitting team turned up on time and carried out the work well, leaving the house clean and tidy. Had a small fault with a windowsill but Paul rectified this quickly with no issue and again the fitter done a great job.
Customer in Falkirk Posted on 23/02/2023 , work completed 16/02/2023
Excellent Workmanship
Customer Service
Quality
Value
Just had my windows replaced by Carroll’s Windows & Doors and cannot fault their service from start to finish. Every care was taken during the fitting of the windows by the tradesmen to ensure there was no mess left behind once they had finished the job. We had an issue with one of the windows not opening but a quick call to Paul got the window sorted the very next day so their aftercare service cannot be faulted either and with a 10 year guarantee you can’t go wrong really if you do decide to use this Company. I have already recommended Carroll’s Windows to one of my neighbours who is considering having their windows replaced.
Louise in North Lanarkshire Posted on 22/02/2023 , work completed 15/02/2023
Installation of grnd floor & upper floor windows
Customer Service
Quality
Value
Excellent professional service. The installation and attention to detail was superb. Highly recommended.
Customer in Stirling Posted on 18/02/2023 , work completed 03/02/2023
Professional, helpful, reassuring.
Customer Service
Quality
Value
New windows and doors installed at a tenanted property undergoing refurbishment. From the very beginning, communications were excellent. Easily contactable, with prompt responses, providing additional reassurance and guidance. This immediately raised them above the bar in terms of choosing a company. Competitively priced, with quality workmanship and materials. Very pleased with the finishing and care taken. When additional problems with the property were revealed during installation (roofing issue) Paul presented me with the solution and was able to have a repair done immediately. Ordering process, invoicing and guarantee information all clear and concise. Overall I was very impressed and would not hesitate to recommend them.
Business Customer in South Lanarkshire Posted on 12/12/2022 , work completed 06/12/2022
First Class company, very professional
Customer Service
Quality
Value
New front door Installed and repair to French Doors. The whole process was seamless and all the work carried out was to a very high standard. Great advice from the surveyor who visited initially. Plenty of doors to choose from and no high pressured sales pitch. Just friendly and professional with competitive prices. On the day the whole job was done in a few hours with no mess at all. The installers were great as were the whole team at Carroll's Window and Door Solutions. A great company to deal with and we were also very happy that they will carry out any repairs to existing windows and doors with no problem. We were kept informed during the whole process and the job was completed to the timescale given and for the price quoted. Overall an extremely professional service throughout. Very happy customers and we would highly recommend.
Customer in Falkirk Posted on 28/11/2022 , work completed 24/11/2022
7 Dunlin. Conservatory.
Customer Service
Quality
Value
PC Carroll designed and built a conservatory of 14 m2 at the rear of our property in East Kilbride. The extension has brick dwarf walls to 600m, with glazing to roof level. The roof is tiled with roof lights. Internally the walls are plaster boarded and skim coated with a heating and lighting provision. The works were undertaken to the very highest standards. Care was taken at each stage to ensure the building looked well and performed to the standards identified - from foundation and slab through to roof tiling and internal finishing. The works were completed to schedule and to the agreed cost plan. Some additions were instructed and priced as the work progressed. Paul Carroll controlled the project personally, ensuring smooth progress at all times. I would have no hesitation in recommending P C Carroll for works of the nature where their management and resource are first class.
David in South Lanarkshire Posted on 17/11/2022 , work completed 16/11/2022
Window replacement
Customer Service
Quality
Value
Carroll’s surveyor came out and identified what windows needed replaced and what windows needed attention. We were then given a quote then a date when job could be done. The work was carried out very professionally by the team of installers. All in all we were very pleased with the work done and would highly recommend the company.
Ronnie in North Lanarkshire Posted on 27/10/2022 , work completed 25/10/2022