Endorsed by Which?

Castle Windows (Midlands) Ltd

5.0

268 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020

About

At Castle Windows we have over 30 years’ experience in supplying and installing windows, doors, porches and conservatories. We take genuine pride in everything we supply and install, so from the outset we get very closely involved carefully selecting each and every material to ensure the perfect product is supplied.
We have the facility to take pictures of your property and super impose the styles and designs of your windows, doors and conservatories onto the picture of your property.
We believe that your product should be a reflection of you, your home and your lifestyle. This is why every one of our customers has the opportunity to get a clear representation of what their home will look like once the work is completed.
At Castle Windows we like to build a relationship with our customers but we never shy away from the professional task in hand. So call us to deal direct with the owners cutting out the middle man and we will do our very best with the price.

What we do

  • Glaziers

    • Double glazing installation
    • Window consultants
    • Replacement window services and repairs
    • Sash windows
    • Glass boarding up and replacement
    • UPVC Windows
    • Aluminium Windows
    • Double glazed units
    • Triple Glazing
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • UPVC doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
  • Conservatories

    • conservatory roof insulation
    • Conservatory Roof replacement
    • Sun Lounge
  • Roofers

    • Flat roofing
    • Guttering, fascias and soffits
    • Cladding
    • Conservatory roof conversions
    • GRP roofer
    • Roofline
    • Rubber roofing (EPDM)
    • Tiled conservatory roofs
  • More Services

    • dog flaps
    • porches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
268 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Just what we wanted
Customer Service
Quality
Value
We had a porch and conservatory, from the first conversation and throughout we had great service, professionalism and value for money. We were able to see the design process on our TV as it was happening, which was a plus, as you could visualise what they would look like on our property. Billy & Josh were great and any questions, queries or concerns were immediately addressed.
Customer in West Midlands Posted on 10/01/2021 , work completed 10/01/2021
Fantastic Work
Customer Service
Quality
Value
We recently had a conservatory built which include a new patio and internal door. The council application, build and installation were all completed on time and were very well supported.
Customer in West Midlands Posted on 23/12/2020 , work completed 18/12/2020
Excellent work
From our initial meet with Carl to discuss our requirements felt totally at ease gave us excellent choice and advice not at all pushy like some! The Guys turned up when they said they would, all very polite and diligent. Cleaned up as they went along and left spotless. Really pleased with the quality and look of our new windows and patio doors, would have absolutely no hesitation in recommending Castle Windows (Midlands) Ltd
Customer in Staffordshire Posted on 22/12/2020 (Reviewer did not use service)
Fabulous New Conservatory
Customer Service
Quality
Value
We are so happy with our new Conservatory and would highly recommend Castle Windows. They use the best quality materials and don’t skimp on perfection. All the lads who were involved with the build were brilliant and hard working and went the extra mile to make sure everything was as we wanted. From the first visit from Carl to the post inspection we felt confident that we were going to be looked after and receive the very best service and they didn’t disappoint.
Customer in West Midlands Posted on 19/12/2020 , work completed 09/12/2020
Top quality, stress free.
Customer Service
Quality
Value
After seeing four other companies to fit patio doors and conservatory the experience with Castle Windows was a dream. Intelligent suggestions plain talk, reasonable price, put at ease. The experience continued as it began. The groundworks and brickworks team worked hard were courteous and very tidy. So much so we had them completely remodel the patio. The two guys who actually fitted the conservatory and patio doors were a well rehearsed act again polite and tidy. The work obviously needed many players. Groundworks, bricklayers, glass fitters, plasterer, tilers. We were pleasantly surprised how well all these functions dovetailed together. Any minor snags immediately rectified and job came in on budget.
Customer in Staffordshire Posted on 18/11/2020 , work completed 23/10/2020
New Windows
Customer Service
Quality
Value
Fantastic work, fitters were very professional and courteous. Job was completed quickly and work area was kept clean and tidy throughout. Once work was complete I was taken to view all work and ensure I was happy with end result. Would confidently recommend to anyone.
Customer in West Midlands Posted on 13/11/2020 , work completed 13/11/2020
Great work as always!
Customer Service
Quality
Value
This is the fourth time I've had work done by the team from Castle Windows and it is as good as ever. Honest sales, no nonsense pricing and excellent fitting teams that turn up when they should, do a great job and leave everything clean and tidy.
Customer in Shropshire Posted on 10/11/2020 , work completed 10/11/2020
Conservatory Installation
Customer Service
Quality
Value
Castle Windows customer service was fast reliable and punctual. All work carried out was to a very high standard. The groundworks team and conservatory fitters were very tidy and ensured my garden and driveway where left tidy at the end of each day. Very happy with the quality of the workmanship and overall finish of our conservatory. We logged an issue with the patio doors (they had dropped slightly). The fitters were onsite the next day to adjust the doors. Would throughly recommend.
Customer in West Midlands Posted on 06/11/2020 , work completed 02/11/2020
Great communications and workmanship
Customer Service
Quality
Value
Replacement porch windows and doors. What I liked about this company was the communication. The door was delayed due to Covid, but I got regular updates via text and phone calls. The fitters turned up on time, and when the work was done, the fitters were on time, polite and tidy. Would definitely recommend this company and will be using them again.
Customer in West Midlands Posted on 01/11/2020 , work completed 31/10/2020
Great job well done
Customer Service
Quality
Value
We were very pleased with the work we had done by Castle windows. We have used them before and we can highly recommend them. The team were very friendly and very professional.
Customer in West Midlands Posted on 08/10/2020 , work completed 06/10/2020