Endorsed by Which?

Castle Windows (Midlands) Ltd

5.0

275 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020

About

At Castle Windows we have over 30 years’ experience in supplying and installing windows, doors, porches and conservatories. We take genuine pride in everything we supply and install, so from the outset we get very closely involved carefully selecting each and every material to ensure the perfect product is supplied.
We have the facility to take pictures of your property and super impose the styles and designs of your windows, doors and conservatories onto the picture of your property.
We believe that your product should be a reflection of you, your home and your lifestyle. This is why every one of our customers has the opportunity to get a clear representation of what their home will look like once the work is completed.
At Castle Windows we like to build a relationship with our customers but we never shy away from the professional task in hand. So call us to deal direct with the owners cutting out the middle man and we will do our very best with the price.

What we do

  • Glaziers

    • Double glazing installation
    • Window consultants
    • Replacement window services and repairs
    • Sash windows
    • Glass boarding up and replacement
    • UPVC Windows
    • Aluminium Windows
    • Double glazed units
    • Triple Glazing
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • UPVC doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
  • Conservatories

    • conservatory roof insulation
    • Conservatory Roof replacement
    • Sun Lounge
  • Roofers

    • Flat roofing
    • Guttering, fascias and soffits
    • Cladding
    • Conservatory roof conversions
    • GRP roofer
    • Roofline
    • Rubber roofing (EPDM)
    • Tiled conservatory roofs
  • More Services

    • dog flaps
    • porches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
275 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great work at a fair price
Customer Service
Quality
Value
I had 6 replacement double glazed windows fitted. All my contacts with anyone at the company was good from the initial sales contact to the fitters who did the work. The price I was quoted was fair first time without starting with a ridiculous price and working down. The fitters turned up on time and where courteous, letting me know what they were doing as they did it. The worked cleanly and left no mess. I would certainly use them again if I needed any other windows replaced
Customer in West Midlands Posted on 17/11/2021 , work completed 10/11/2021
Excellent Job
Customer Service
Quality
Value
Absolutely delighted with our new windows, porch and composite door. From the initial quotation (very fair price) and advice given as to which styles would look best (enhanced by Carl putting all details on the computer, thus enabling us to see exactly how the windows etc would actually look on the house) right through to the completion of the job, everything went as planned. The product quality and the fitters’ workmanship are outstanding. They were meticulous in everything they did, extremely pleasant and helpful and there was no mess to clean up. They left everything pristine. The word “quality” is rightly associated with this company. So glad we chose Castle Windows (Midlands) and would not hesitate to recommend them to anyone.
Customer in West Midlands Posted on 17/11/2021 , work completed 16/11/2021
Excellent will definitely use again
Customer Service
Quality
Value
Very happy with my replacement front door and the service that I have received from Castle Windows. Delighted with the quality and the fitting of the door. Most impressed by the professionalism of everyone who I dealt with, from the quotation through to the fitting. I would definitely use it again and recommend it to others.
Customer in West Midlands Posted on 19/10/2021 , work completed 18/10/2021
Excellent from first contact to finished job
Customer Service
Quality
Value
We asked 4 companies to quote for replacing all the windows and doors at our home. From the moment we met Carl, we knew we had found the one. He was genuinely interested in how the windows would look and made some great suggestions. Left us with his best price - can’t abide haggling! - and no pressure exerted. Once we had asked Castle Windows to take the job on, Carl agreed on a date and then popped round a few weeks before with one of the guys who was going to be doing the work and ‘firmed up’ the details. The two guys, Billy and Josh, turned up on the first day and set to work. They had a planned order so we always knew which part of the house they would be working in and we left them to it. They always checked details with us as they went along and explained any problems and how they had sorted them. Nothing seemed to phase them - even the uncovering of some dubious DIY by the previous owner! After 4 days our house had been transformed with minimal mess and we are delighted.
Karen and Alan in Staffordshire Posted on 04/09/2021 , work completed 03/09/2021
Design and build a new conservatory
Customer Service
Quality
Value
We wanted a large conservatory to be installed over the summer months, to be completed before we went abroad for 6 months. Carl from Castle Windows helped us design the conservatory, then project managed it through to completion. His communication throughout was excellent. We had a hard deadline for completion, and the project never looked like missing it. All the workmen were friendly, efficient and tidy. I can highly recommend Castle Windows.
Customer in Shropshire Posted on 20/08/2021 , work completed 19/08/2021
Had a conservatory replaced.
Customer Service
Quality
Value
All work was completed when they said - impressed. The two fellas who did the work Billy and Josh are really good clean workers. They answered any questions I asked, never seemed to stop, good for the customer, anyone who gets these two will have no worries about their work. Very happy with the end results even put two fence panels back without being asked, thank you, lads, I will have no problem recommending the company if asked.
Customer in West Midlands Posted on 03/08/2021 , work completed 03/08/2021
Good work and entertainment as well!
Customer Service
Quality
Value
The two fitters were professional and when the young trainee arrived the banter was entertaining! Very happy with their work and standard of product. Would recommend them to family and friends.
Customer in West Midlands Posted on 22/07/2021 , work completed 24/05/2021
Excellent work very pleased
Customer Service
Quality
Value
All windows and doors replaced. Extremely pleased with the job, the fitters took a great deal of pride in their work. All completed on schedule and I would without hesitation recommend Castle Windows.
Fulvio in Staffordshire Posted on 13/07/2021 , work completed 07/07/2021
Great job, gorgeous conservatory.
Customer Service
Quality
Value
So happy with my conservatory. Can't wait to decorate it! The guys were really friendly, polite and left everything in a clean and tidy state. Kept me updated with anything I needed to know. Would definitely recommend.
Customer in West Midlands Posted on 29/06/2021 , work completed 29/06/2021
Excellent Service
Customer Service
Quality
Value
Carl and the team were very helpful in their guidance and work. Good quality product which I am very pleased with. More importantly the after sales service was good when a few snags needed fixing. They were readily available and got them sorted. Overall I am very pleased with all the windows and doors.
Customer in Staffordshire Posted on 21/06/2021 , work completed 12/04/2021