Ceiba Renewables Ltd

I have used Ceiba renewables twice. They fit 13 solar panels November 2021 and they have just installed a Tesla power wall. On both occasions they proved to be brilliant. The before sales and most importantly for me after sales is excellent. After new technology is fitted I always take a while to adjust. Ceiba renewables are there checking everything is working and helping you navigate the app. They arrive on time, are the cleanest workmen I have ever come across, everyone is polite and helpful including the people onsite and the off site office team. They are highly recommended. After fitting my solar panels I would never have gone with another company. They only fit good products and know how to do it.

Ceiba Renewables have just completed the installation of 14 Sunpower Max6 Solar Panels with Enphase and a Zappi EV Charger. Ceiba Renewables is an excellent company to deal with. Duncan carried out the survey, and it was clear from the outset that he is knowledgeable and passionate about his work. The information and communication has been excellent with special mention of Romina and Gemma. Chris and his team of roofers started the installation and this was then completed by Mark the electrician assisted by Andrew. All members of the team worked diligently, efficiently and left no mess behind. Again the communication was excellent from the installation team. All were very polite, friendly and helpful. I am delighted with the outcome and would be happy to recommend this company.

We used Ceiba Renewables to design and install our solar panels, Tesla battery and car charger. We received first class service every step of the way, from design and right through the installation and commissioning process. All the staff are knowledgeable, helpful, thoughtful and very competent. The installation process was very professional and thorough and the on-site personnel took great care to ensure they put all equipment exactly where we wanted it. They were also very clean and tidy. They sell the very best quality equipment available and the prices reflect this, but we hold the view that quality is always worth paying for. We would whole-heartedly recommend Ceiba to friends, family, or anyone reading this review.

All round excellent experience. Great communication, explained how everything worked and super helpful when I managed to break it! Our solar panels, battery, car chargers, and water heater work seamlessly. Work completed to quotation price and all paperwork supplied for our home energy loan.

The experience with Ceiba Renewables was simple, clear and an absolute pleasure from start to finish. They supply the best of quality in products and match this every inch of the way in the service. Everything is explained clearly, they carry out a thorough survey (undertaken by the MD) and importantly listen to and deliver to the customer requirements. The team on site installing the system were fantastic. Take time to plan out the job, treat the property as if it were their own, i.e. workmanship of the highest order and site always left clean and tidy. Importantly they are very careful in suncontractors they work with, ensuring they are equal in standards, application and quality of service they provide. The only frustration there are very few companies out there now with the same values and principles in their approach. When you find them you appreciate the level of trust and confidence in the job they are doing. We are delighted for all these reasons to have worked with Ceiba and could not recommend them highly enough to others.

From design to handover, the Ceiba team are a pleasure to work with. As we were having a house renovation done it meant lots of other contractors on site and work going on. The Ceiba team was really flexible and accommodating with any onsite meetings needed, installation days and working around any delay to them caused by our house renovation. I can't recommend the team highly enough, especially Duncan, Kasper, Romina, Gemma & Farisa.

What a joy it has been to work with Ceiba. My project started in August 2022 when the cost and time scale was outlined. 11 panels and a Tesla battery. the final installation included a Zappi, Eddi and I opted for the panels to be integrated into the roof. all costs quoted were firm and there was no change to the costs. Although the installation wasn't scheduled until February 2023 we had to run all the internal wires in December 2022 prior to roof insulation. There was absolutely no issue with Ceiba working to our programme and on 8th December a 2 man team arrived on site. my first impression of the 2 engineers was very good. friendly, efficient, professional and thorough. Nothing was a problem. In February the roofers and engineers started and over a period of 3 days the panels were installed and connected up. All 4 men working well together. It was a joy to have them around the house. In April the system was commissioned over 2 days. This date was determined by me as I had to wait for the house internet installation. The 2 installation engineers were professional and once again nice to have around the house. I would like to single out Chris, who led the roof team and on the installation and commissioning team Casper, Andy, Simon and Mark. All very professional, thorough and efficient men. It was a pleasure to have them on site. finally, I have not forgotten about the office. a big thanks to Romina, Farisa and Gemma, who managed the project excellently.

We had our solar panel and battery installed by Ceiba Renewables last week. From initial phone consultation to final commissioning of the system, we had received excellent service. Romina, Farisa & Gemma kept us up to date about the process, admin and installation date, Duncan was very knowledgeable and provided us with plenty of information. Simon and his team were very professionals and were extremely efficient in getting the whole system installed. We will recommend Ceiba Renewables to our friends and family.

The team of engineers from Ceiba renewables are professionals. Simon and Mark did excellent job installing the Tesla power wall battery .They explained the whole process before and after installation and everything neatly done. They know their onions. Will recommend. Also starting from placing order Duncan ,Gemma, Romina and Farisa are all amazing .

We hadn't heard of Ceiba before considering Solar and battery storage. However, Duncan proved to be highly knowledgeable in all of the technical aspects of the product, much moreso than other 'sales' people from other companies. The panels, microinverters and Tesla battery supplied by Ceiba are of higher quality and spec. than other companies which obviously make the price more expensive but we believe you get what you pay for. The installation process was fully explained to us by Duncan and we accepted that the battery installation would be delayed due to supply and demand issues with Tesla. Communication was excellent via Romina regarding the actual installation dates and we are delighted with the operation, performance and aesthetics of the panels on our roof.