Ceiba Renewables Ltd

Having researched what solar panels I wanted I found Ceiba Renewables who covered my area and came highly recommended. The demand for them was high but they managed my expectations of the timing of service delivery from the outset. The panels were installed before the power wall due to supply difficulties. They did an excellent job with no wiring down external walls, crawling about in the loft to make a very neat job. They also upgraded the safety of my electricity supply. The power wall has just been installed and all the account set-up for the app is done by Ceiba so that has simplified everything for me. Another neat job. With both installations, I got a good briefing on what had been done, how to operate the electrics associated with it safely and how to manage it via the app. They have been most helpful with advice and documentation and the crucial thing is that the price quoted is the price charged.

What a great experience working with Ceiba Renewables has been. From design to installation and handover first class. Tesla gateway and powerwall installation associated wiring is to the highest standard with many thanks to Simon. As a senior offshore commissioning engineer myself I am fully satisfied with the total process and would strongly recommend Ceiba renewables. I hope to use Ceiba Renewables again in the future to install additional solar panels. Duncan and staff many thanks, 5 star performance.

Communication was excellent from day one with regular updates. They were open and honest and managed expectations re install dates. Simon discussed all aspects of the install and even saved money from the original quote by suggesting i could switch to the standard Enphase gateway as the energy monitoring would be done by the Tesla gateway once the powerwall was installed. He also sorted out my untidy and potentially dangerous EV charger install. That's proper service and not someone there just doing a job but taking pride in their work and a genuine interest in their customer. A few weeks after install, a couple of panels failed due to a firmware issue with the built in microinverters (sunpower maxeon panels with enphase microinverters). This was resolved without issue and replacements were ordered and installed quickly. I initially contacted a few providers for quotes and while, on paper, Ceiba may not have been the cheapest, it is important to look at exactly what you are getting for your money and compare like for like. Not all panels and batteries are equal and so I was very happy with the overall cost of my system particularly factoring in the service received and the peace of mind afforded by the lengthy warranties. Every member of the team was friendly and professional. From the sales consultant/planner, admin team, scaffolders and electricians. I was delighted with every apsect and would have no hesitation recommending Ceiba to anyone.

Duncan and the Ceiba Renewable team were professional from the outset. Duncan provided clear information for the sizing rationale and planning permissions and overall process. His support team did a great job of keeping us informed of delivery dates and introduced us to Alastair who completed the groundworks (we have a ground-mounted array) as we couldn't find a suitable local supplier. Duncan quickly responded to identifying alternative panels when it became clear the supply of the original panels could be problematic. Simon and the electrical installation team were very professional and very tidy, checking with us any queries beforehand. We were very confident to leave them to it when we had a family crisis that fell over our installation period, and we were not able to be at the house for most of the time. We are very pleased with our ground array and Tesla Powerwall.

I have been really impressed by the level of service from Ceiba Renewables. The installation of a Tesla Battery, is probably the most professional piece of work that I have had done. The installation engineers could not have been more helpful, and provided a full explanation of how the system operates. I have no hesitation in recommending Ceiba Rnewables.

Excellent customer service from the team a Ceiba Renewables from start to finish. Throughout the entire process from the presales stage, collaborating and iterating on the requirements/design/quoting stage, to getting the pre and post commissioning process the team at Ceiba Renewables have been amazing and a joy to work with. They managed my expectations regularly with updates on the supply chain issues and high demand with realistic and accurate forecasts. Once the elements of the system arrived on schedule, the installation itself over the course of 3 days went really well. The team were amazing very knowledgeable and engaging. A standout part of the installation is they involved me on every small detail from the positioning of the components on the day applying rational to our decisions (in terms of any future expandability) and they were engaging with my questions as I built up my knowledge about the installation. Not every company or professional does this, but I am glad they did. Another important factor was as a team between the roofers and the electricians they worked well as a unit and delivered very neat work. Everything was completed ahead of schedule. Ceiba Renewables pride themselves on using quality products and the deliver a quality service and I can honestly say the team have lived up to their mission statement thus I have no hesitation to give them future business and would recommendation them to anyone looking for a quality installation.

Excellent service from all at Ceiba Renewables. Although not local to my area they were recommended by a friend in the village. Installation team did a great job. All went well without any issues. I would have no hesitation to recommend to others. Friendly, pleasant and helpful to deal with. System is up and working. Great! Thinking now of phase 2 already...

Ceiba fitted a large system of 40 solar panels and a Tesla PowerWall for our bungalow in rural Argyll. Their customer service was excellent and they kept us informed about every stage of the process. The installation was also very smooth with everyone involved knowing what they were doing. Their electrician was particularly knowledgable and helpful. When there was one minor problem with monitoring the system the engineer was there at 8am the next morning to fix it. We have a lot of problems getting people in to do work for us as we are literally in the back of beyond but Ceiba were a notable exception to this. I would thoroughly recommend them to anyone thinking about having solar work done.

Ceiba Renewables we’re recommended by a friend for high standard of supply and workmanship. Pre-installation information and support was always available and prompt. Installation was completed as per schedule to an exceptional high standard. The installation team were friendly, informative and helpful. I would highly recommend Ceiba Renewables.

Carradale Community Shop and Post Office now benefits from solar panels and Tesla Battery Storage System provided by Ceiba Renewables . Ceiba was chosen because of the quality of components to be used and the warranty that went with them. They were not the cheapest, but we are delighted with the installation. Their technicians were first class and their after sales support thorough. With rising electricity prices, we anticipate that the installation will help to keep our Community Shop sustainable into the future.