Endorsed by Which?

Ceiba Renewables Ltd

5.0

105 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

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About

Based in Glasgow, Ceiba Renewables is an award winning business that operates across Scotland.

We specialise in Solar PV and Battery Storage technologies that are geared towards lowering energy bills. We have a further emphasis on using only quality components that are designed to last.

We are an MCS-accredited installer through the NICEIC and are signed up to the Renewable Energy Consumer Code (RECC).

Our Services

- Solar panels
- Solar Panel Maintenance
- Electricians
- Electrical installations

More Services

- Energy Plan
- Solar PV
- Battery Storage
- MCS

What we do

  • Renewable energy

    • Solar panels
    • Solar water heating
    • Solar Panel Maintenance
  • Electricians

    • Electrical installations
  • Plumbers

  • More Services

    • energy plan
    • solar pv voltage optimization
    • battery storage
    • mcs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
105 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Tesla power wall install (and previous solar panel install)
Customer Service
Quality
Value
Ceiba previously installed solar panels for our small business and more recently installed two tesla power walls. The whole team (Duncan, Farisa, Romina, Simon and Chris) have been a pleasure to work with - keeping in touch, explaining things clearly, and carrying out the work as scheduled. The team were helpful in accommodating grant/loan funding timescales and requirements. When our solar panel array was damaged by lightning, Duncan helped us get the system repaired and provided supporting information to enable a successful insurance claim. It is refreshing to work with people who are led by sound ethics, enthusiastic, clearly enjoy their work and support one another. We look forward to working with Ceiba again in the future.
Customer in Aberdeenshire Posted on 18/03/2022 , work completed 17/03/2022
The trader replied (on 01/06/2022)
Thank you for the kind words, we are glad that we were able to assist you with all the steps and get your system working for you. It has been such a pleasure and we can't wait to hear from you again!
Great installation.
Customer Service
Quality
Value
Excellent work from these guys. Worked late into the evening to get the work completed on time. They were so good at explaining the setup, worked well and were very helpful to other tradesmen on site. Very very neat installation. They kept disruption to a minimum and explained the process at each stage. Very knowledgeable and clearly love doing a great job and making the customer happy.
Andrew in Aberdeen City Posted on 17/03/2022 , work completed 16/03/2022
The trader replied (on 21/03/2022)
Thank you very much for the kind words Andrew! We are committed to provide a high quality service and we are really glad that you have a great experience. We hope the system is also easy to understand and continue to meet your expectations.
Excellent Work
Customer Service
Quality
Value
We had a Tesla Powerwall and Solar Panels fitted by Ceiba Renewables. They did all the prep work with SSE etc and then booked in for 2 days to complete the installation. Simon and Chris were excellent - great job and very tidy (hoovered up after themselves) so we are very pleased with the job. Got a comprehensive explanation on how everything worked from Simon. The guys Chris & Peter who did the solar panels installation were very good as well. Would highly recommend Ceiba Renewables for your installation.
Customer in Perth and Kinross Posted on 14/03/2022 , work completed 09/03/2022
The trader replied (on 21/03/2022)
We are very grateful for the five star review, thank you for sharing your experience with us! Simon, Chris and our roofing team are very happy to hear the great feedback. We are definitely lucky to have great people like them in our team.
Solar panel installation
Customer Service
Quality
Value
Ceiba provided an effective and comprehensive service. Excellent communication throughout the process, keeping us informed. The office staff assisted in dealing with an issue with our energy supplier. The electrician also gave us important on-site advice about the installation of an electric vehicle charger which has saved us a great deal of problems. He also liaised with the EV charger installer. A couple of minor issues with clearing up. Insulation in the loft was not properly laid back. I had to supply replacement tiles for those broken in the course of installation. Luckily I had these, but the broken tiles were not disposed of, but left lying in a border. Apart from those very minor points, this was an excellent service. The team had to work against the weather coming in, and completed ahead of schedule.
Robert in Perth and Kinross Posted on 08/03/2022 , work completed 17/02/2022
The trader replied (on 14/03/2022)
Thank you very much for the meaningful feedback Robert! Our sincere apologies for the issues you’ve experienced with the tiles as well as the insulation not being replaced. It is great that you brought this to our attention which enables us to review with our team so we can improve. It is really important for us to always provide an excellent install and leave your property clean and tidy. We really appreciate your understanding and recommendations despite the issues. Our team are grateful for your review and are motivated to provide an even better service in the future.
Solar Perfection.
Customer Service
Quality
Value
The team from ceiba did all that was promised. They were very punctual, neat and hard working. The two teams, electrical and roof panel installation coordinated seamlessly and it was clear that they were highly experienced in this field. At and during the installation all the components fully explained to me and they ensured I fully understood how the system functioned and where all the isolation points were located and how to reset the Tesla battery if ever required. The control app was set up and explained in detail to me. Everything was left neat and tidy before departure. I highly recommend this firm if you are considering a solar and battery installation for your property.
Duncan in South Ayrshire Council Posted on 23/02/2022 , work completed 23/02/2022
The trader replied (on 24/02/2022)
Thank you for the excellent feedback Duncan! We are really happy you are satisfied with the installs. We hope you will continue having great experience with your system.
Solar PV installation in Montrose
Customer Service
Quality
Value
I want to ensure that the Ceiba Renewables team are appropriately recognised for their excellent service delivery. From Duncan’s initial visit, Farisa and Romina’s pre-install support through to the expert installation, our experience was a credit to them all. Chris and Peter did a fantastic job in installing the 15 panels on our roof in less than ideal weather conditions (cold and windy), with the end product looking great - the upper and lower rows are exactly aligned. Then Chris Black and Simon Young completed the installation with the internal electrical hook-up and commissioning. I cant fault the work they did, it was high quality, tidy and of a very high standard. In fact, Simon highlighted and corrected some poor quality work done by the electrician who installed our car charger, which we were indebted to him for as it could have created issues for us later on. First thing the morning after installation, Chris sent through the link to the online dashboard and we now have full visibility of our solar generation. Every member of the team was approachable, friendly, helpful, polite and clearly knew their subject well. All-in-all, I wouldn’t hesitate to recommend Ceiba Renewables to anyone considering a solar PV installation. You can be assured of excellent end-to-end service from them. So much so that we have already told them they’ll be installing our storage battery system next year.
Tom in Angus Posted on 14/02/2022 , work completed 10/02/2022
The trader replied (on 16/02/2022)
We really appreciate the amazing review Tom, thank you for sharing your experience with us. Everyone in the team is delighted to hear your positive feedback. We look forward to working with you again for the battery storage next year.
Solar PV installation
Customer Service
Quality
Value
From the moment I contacted Duncan to discuss the project to the moment the system was handed over the process was conducted in a very professional way. My wife and I are delighted with the standard of work. The team were friendly and courteous at all times, even to the point of helping an elderly neighbour who fell outside his house. The scaffolding was taken down as soon as the job was completed, having been put up the day the job started. This was in stark contrast to an installation in my last house where it took 3 weeks before the scaffolding was removed. The only glitch was when the team were about to put up the first panel only to find that they had the wrong fittings. This was the fault of ceiba’s suppliers and was quickly remedied. Duncan called me a few days after the job had been completed to check all was well and the paperwork arrived a few days after that. A great firm to deal with And I can thoroughly recommend them.
Customer in East Lothian Council Posted on 03/02/2022 , work completed 30/11/2021
The trader replied (on 14/02/2022)
Thank you for the great review and your understanding for the problem with the fittings. We are very sorry about that as although it was provided by our supplier, it's also our responsibility to double check the components before any installation. We are grateful that you still have a good experience and we hope you will continue to enjoy your system.
Solar fault repair
Customer Service
Quality
Value
Very efficient handling of my problem at all points of contact. Repair carried out at time stated and competed satisfactorily.
Customer in North Ayrshire Council Posted on 02/02/2022 , work completed 19/01/2022
Excellent Job Done
Customer Service
Quality
Value
I found Ceiba Renewals an excellent company to deal with from start to finish. My first approach was very informative, they took the time to fully explain the advantages of the system. As I was building a new house, my completion timescale was somewhat erratic given the pressures of both Brexit and Covid on building times. At all stages, they accommodated my changing schedule. All the staff I dealt with provided excellent, helpful service. Overall I found then a very professional company both in efficiency and customer care and would have no hesitation in recommending them to any prospective customer.
Customer in Falkirk Posted on 10/01/2022 , work completed 07/01/2022
Solar PV and Powerwall 2
Customer Service
Quality
Value
I have just had Ceiba install 14 SunPower PV panels (5.25kW) along with a Tesla PowerWall 2. The panels were physically installed on two aspects of the roof in one day and then a few days later Chris & Simon came to do all the wiring and PowerWall installation over 2 more days - all as planned. All work was done to a very high standard with excellent communication throughout. Both site teams (and the office team) were friendly, professional and helpful throughout the process - can't recommend them enough. Thanks.
Customer in Glasgow City Posted on 09/12/2021 , work completed 08/12/2021