Ceiba Renewables Ltd

I’m very impressed with Ceiba Renewables as a company. I spent a long time researching solar panels and storage batteries. I had originally contacted another company based in Edinburgh to discuss a solar installation and I was very disappointed with their design. I then contacted Ceiba Renewables and it was like a breath of fresh air. The Designer at Ceiba took the time to listen to my requirements and arranged a site survey. The solar panels and battery recommended were completely aligned with my expectations. I wanted quality, high efficiency panels with an excellent warranty, and the same level of quality and warranty with the battery storage system. I was very impressed with the micro-inverters and related gateway that were suggested in the design, too. I am also very pleased with the delivery of the system. The quality of workmanship and the attention to detail is wonderful to behold. I have quite high expectations for quality workmanship and I’m pleased to say that my expectations were exceeded. That is a rare occurrence for me to say that! Everyone in the Ceiba Team is easy to work with. The project management was excellent and I just received the handover documentation, which was comprehensive. Ceiba Renewables is a top notch, quality focused outfit. I recommend them without hesitation.

From initial inquiry to final install the entire team at Ceiba have just been fantastic to work with. Initial design hit problems due to grid connect limits so Duncan quickly came up with a 2 phase approach to let us move forward. The guys doing the install were great, friendly professional and courteous (even the cat liked them). Really neat work and no mess left at all, got the panels, powerwall and EDDI installed in just 2 days, and provided a very thorough run through of how it all worked and the associated apps. Really couldn't ask for better, hopefully will be able to get them back soon for phase 2.

The team were excellent to deal with throughout the quote and install process. Chris, who installed my panels, was a great guy and was very tidy with his work, and also great with my baby daughter who was very interested to see what was going on! Post-install I have been so happy with the results and have now had Chris back again to install an Eddi and make use of my excess solar energy to heat my hot water and save on some gas costs as well! Couldn’t recommend highly enough!

From initial enquiry through to completion Duncan and his team provided a first class and efficient service. All work was carried out nearly, on time and to Budget. Every member of staff from the guys on site to the back office team created a really positive experience of Working with Ceiba Renewables. As such I would have no hesitation in recommending them to anyone thinking of installing solar panels and a Tesla Powerwall.

Our Sunpower Panels and Tesla Powerwalls were installed by CEIBA in November last year. The survey work by Duncan was thorough, detailed and professional and his recommendations on the capacity and potential performance have proved to be accurate with Spring solar generation in full sunlight consistently producing up to ninety seven percent of the five point two Kwph max panel rating. Duncan also flagged up a potential problem with our rafters for the fixing of the in-roof system, and we were able to resolve this in time before the installation. CEIBA work as a highly effective team with excellent communication and an agile approach to dealing with any issues. All the required permissions and paperwork were handled timeously by Romina. The roofers worked carefully and considerately when removing our slates and did a great job fitting the in-roof panels. Meanwhile, Romina in the office and Duncan kept in close contact and were available to answer any queries. The electricians Simon and Chris were great. Simon is clearly knowledgeable and very experienced and negotiated the location and connection of the Sunny Boy inverter in the loft and wi-fi set up etc. He also gave excellent advice regarding our EV charger and has responded fully and quickly to all post-installation technical enquiries. We chose CEIBA out of three companies and based on their Which Trusted Trader status. They thoroughly deserve this accolade for the excellent team work and service they provide.

Duncan was excellent in going through the design options for the Solar PV array and power wall, comms were great from the office as we got towards the installation date, and the installation team did an excellent job. Can't think of how they could have done any better - solid 5/5

Ceiba previously installed solar panels for our small business and more recently installed two tesla power walls. The whole team (Duncan, Farisa, Romina, Simon and Chris) have been a pleasure to work with - keeping in touch, explaining things clearly, and carrying out the work as scheduled. The team were helpful in accommodating grant/loan funding timescales and requirements. When our solar panel array was damaged by lightning, Duncan helped us get the system repaired and provided supporting information to enable a successful insurance claim. It is refreshing to work with people who are led by sound ethics, enthusiastic, clearly enjoy their work and support one another. We look forward to working with Ceiba again in the future.

Excellent work from these guys. Worked late into the evening to get the work completed on time. They were so good at explaining the setup, worked well and were very helpful to other tradesmen on site. Very very neat installation. They kept disruption to a minimum and explained the process at each stage. Very knowledgeable and clearly love doing a great job and making the customer happy.

We had a Tesla Powerwall and Solar Panels fitted by Ceiba Renewables. They did all the prep work with SSE etc and then booked in for 2 days to complete the installation. Simon and Chris were excellent - great job and very tidy (hoovered up after themselves) so we are very pleased with the job. Got a comprehensive explanation on how everything worked from Simon. The guys Chris & Peter who did the solar panels installation were very good as well. Would highly recommend Ceiba Renewables for your installation.

Ceiba provided an effective and comprehensive service. Excellent communication throughout the process, keeping us informed. The office staff assisted in dealing with an issue with our energy supplier. The electrician also gave us important on-site advice about the installation of an electric vehicle charger which has saved us a great deal of problems. He also liaised with the EV charger installer. A couple of minor issues with clearing up. Insulation in the loft was not properly laid back. I had to supply replacement tiles for those broken in the course of installation. Luckily I had these, but the broken tiles were not disposed of, but left lying in a border. Apart from those very minor points, this was an excellent service. The team had to work against the weather coming in, and completed ahead of schedule.