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Trusted Traders

CHAPS Heating & Plumbing Limited

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5.0

79 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jul 2020

About

At CHAPS Limited, located in Edinburgh, City of Edinburgh, we have the experience necessary to handle all kinds of plumbing and heating around the clock. All our plumbers are gas safe registered and make sure each job is done with quality and professionalism.

By offering a wide range of services – including emergency plumbing service when sudden mishaps occur – CHAPS Limited differentiates itself from other local plumbing companies. We handle both domestic and commercial jobs, and no job is too big or too small.

If you’ve got a plumbing problem, call us out for a free estimate and see what we can do for you.

Covid-19 update: In these crazy days I just want to wish everyone best wishes to you and your family (if you have one).

We will remain open for business to help and assist anyone that needs it until told otherwise or we need to for virus related reasons.

Stay safe and healthy everyone xx.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

Customer reviews

5.0
79 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
As always, great service
Customer Service
Quality
Value
Ian did the annual service and gas safety checks to the boiler. Always efficient and on time, keeping the safety measures recommended due to Covid. I recommend Chaps.
Customer in Edinburgh Posted on 20/09/2020 , work completed 14/09/2020
Always reliable, professional and friendly.
Customer Service
Quality
Value
I use Chaps to check and service my unvented boiler once a year. Ian always turns up on time, he's friendly and chatty, communicates everything clearly and the charge is reasonable too. I'd definitely recommend him.
Customer in Edinburgh Posted on 31/08/2020 , work completed 12/08/2020
Excellent
Customer Service
Quality
Value
Ian carried out a boiler service and gas fire service for me. He was very punctual, efficient and reassuring.
Liz, Edinburgh Posted on 31/08/2020 , work completed 28/08/2020
Great as always
Customer Service
Quality
Value
Since CHAPS installed my new boiler three years ago I have had no issues with it at all. They were fast, professional and courteous at the time and with each annual service they are the same. Tests performed, maintenance done quality conversation while it happens.
Customer in Edinburgh Posted on 29/07/2020 , work completed 24/07/2020
I will definitely use them again
Customer Service
Quality
Value
Fast response time, punctual, friendly, explained the job he was doing and they adapted to other builder's schedule. They are a great example of how tradesman should work for customers. Definitely pleased with them.
Customer in Midlothian Posted on 24/05/2020 , work completed 21/05/2020
The trader replied (on 29/05/2020)
Much appreciated, we are always here if you need us :) Cheers Ian and John Chapman CHAPS
Excellent
Customer Service
Quality
Value
Ian did an emergency repair on our old boiler. Got him in to fit new one and it was done quickly and efficiently. Very good competitive price too. Thanks mate.
Customer in Edinburgh Posted on 16/05/2020 , work completed 07/05/2020
The trader replied (on 29/05/2020)
Much appreciated, we are always here if you need us :) Cheers Ian and John Chapman CHAPS
Quick and efficient
Arrived when he said he would and as I am shielding, I was a bit concerned at having someone in my house but I need not have - Ian was wearing PPE and respected the social distancing rule. He already had the fault codes and quickly found the problem - the pump would need to be replaced. He advised that if I agreed to the work, he would order it immediately and fit it once he received it. True to his word, he phoned me Friday morning and was here within 40 minutes. He was very efficient, fitted the pump and checked everything was working. He even tidied up after himself. Throughout the process he advised me of what needed to be done and the full costs. He was going to provide heaters if I needed them and made sure I was fine throughout. He was very helpful and professional and answered all my questions.
Customer in East Lothian Posted on 16/05/2020 (Reviewer did not use service)
The trader replied (on 29/05/2020)
Much appreciated, we are always here if you need us :) Cheers Ian and John Chapman CHAPS
Fantastic company! Get in touch ASAP
Customer Service
Quality
Value
Amazing service, communication and workmanship! Can't thank Ian enough for the new boiler after my old one broke down. In and out no hassle and were so professional on the job. Would HIGHLY recommend to use and get in touch for anything! Even after asking for a small help that wasn't quoted for he was happy to help and not charge extra. I have gained a new tradesman to deal with that I can feel safe he will get the job done for a fair price and to a high standard!
Customer in Edinburgh Posted on 13/05/2020 , work completed 13/05/2020
The trader replied (on 29/05/2020)
Much appreciated, we are always here if you need us :) Cheers Ian and John Chapman CHAPS
Very prompt, very professional
Customer Service
Quality
Value
I had a leaky radiator, no heating or hot water. Within 45 minutes of phoning, the fitter was here, dismantled the radiator, fixed the heating & water. Within approx. 3-4 days they had a new radiator for me & fitted it. Very nice engineer, all done very reasonably.
Marian, Midlothian Posted on 06/05/2020 , work completed 15/04/2020
The trader replied (on 29/05/2020)
Much appreciated, we are always here if you need us :) Cheers Ian and John Chapman CHAPS
Efficient, communicative and friendly
Customer Service
Quality
Value
Ian fitted a new combi boiler in my rental property and did so efficiently and when he said he would. He was extremely communicative and friendly. He also provided a Landlords Gas Safety Certificate for me. Thanks!
Customer in Edinburgh Posted on 17/04/2020 , work completed 19/03/2020
The trader replied (on 29/05/2020)
Much appreciated, we are always here if you need us :) Cheers Ian and John Chapman CHAPS