Charles Bickham plumbing and heating

We’ve used Charles Bickham plumbing and heating twice since we bought our first home earlier this year. First job was to replace a very old boiler, Charlie came to quote us up, I felt we had all the info we needed to make an informed decision and was super happy they’d travel across to Brighton for the work. Jack came to complete the work, I felt very comfortable working from home while he sorted us out! Super friendly guys, nothing is too much trouble (Jack even fixed the lock on our back gate!) If you’re looking for a professional service, thorough knowledge on the job and a friendly face then I’d definitely recommend Charlie and the team.

Replacement boiler fitted with no issues. Turned up when they said they would and left everything clean and tidy. Can definitely recommend.

New boiler fitted and thermostat for immersion . Good advice given, prompt in answering our call for help, work done to a high standard, professional, friendly and will certainly use again

We are very pleased with the Gas Boiler Service provided by Charles Bickham Plumbing and Heating. Jack the Engineer was most professional and friendly. He cleared up after the Service and provided useful information. Many thanks.

Excellent service. Provided quote options, and we went with the better specification. Dealt with the removal of the old boiler and the new boiler installation very efficiently and neatly, including the replacement of two radiators. Very professional and customer-focused.

Efficient, friendly service. Reminded of date boiler service due and kept up-to-date by text message of time of engineer's visit.

We have used Charles' service previously; as before, with Charles, there is good communication, prompt, efficient and trustworthy service. We would highly recommend.

I felt that it was time to replace our two 30 year old gas boilers. Charles came, listened to what I wanted, proposed the most cost effective solution and came up with the most competitive quote. Jack came and removed the old boilers and fitted the new ones quietly, tidily and efficiently. I would be happy to recommend them to anyone

Our 13 year old Vissemann boiler started "playing up" right in the middle a very cold spell. Vissemann recommended Charles Bickham. Charles attended very quickly, tried to fix a problem there and then, but the "system" was beyond repair. His sound advice was to change the boiler and update our system. Despite being extremely busy, and because we are OAP's, Charles was able to do a survey, provide an estimate and start the work after only 7 days. His Viessmann trained, central heating engineer is Jack. You will not find a more pleasant and obliging service engineer. Jack fitted the new boiler into our kitchen cupboard. We decided to renew our timer control, room thermostat and regulating valve the same time. The radiators and connecting pipework were given a "power flush" using special chemicals, and this also ensured no debris was left in the system. Our old electrical wiring system presented Jack with a frustrating problem when it came to firing up the boiler. Undeterred, Jack got the boiler working, until such time as their electrical technician was able to attend soon afterwards, detected the wiring issue, and made the necessary changes to get the whole system working perfectly. Thanks to Charles, Jack and Leni the electrician, we now have a renewed, flushed and cleaned, fully functional, and updated central heating system, with new timer control, room thermostat and regulating valve providing us with a warm home and hot water. Highly recommended "5 Star" service!

We asked Charles Bickham Plumbing & Heating to attend to service our twelve year old boiler. Charles himself came and quickly established that the boiler had reached the point where it was not economically viable to repair, and, moreover was in danger of leaking carbon monoxide. He gave us a quote to supply and fit a new Viessmann boiler within a few days. After confirming a date for the following week his installer, Jack arrived (bang on time). Jack spent most of the day on the installation, which involved fitting a new three metre flue extension through the loft. Jack was very efficient, polite and informative and after carrying out a full system power wash to the existing radiators and pipework and ensuring that the boiler and all the radiators were functioning as they should, he left the property completely free of any kind of detritus. I would highly recommend this company.