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Charles Bickham plumbing and heating

5.0

57 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

At Charles Bickham Plumbing and Heating, we pride ourselves on providing our customers in Sussex and Kent with the very best service. Whether you’re a homeowner who needs a boiler repair, a letting agent who needs an annual Gas Safety Certificate, or a developer who needs new bathroom plumbing installed on a building project, our friendly, knowledgeable team is at your service.

With over 10 years experience in boilers, heating and plumbing Charles and his team can deal with any kind of heating issues from residential servicing and repairs to larger commercial projects.

We are very proud to have Viessman Boilers as a partner. Whilst we are able to work on any boiler system our partnership with Viessman means we can offer customers some fantastic deals on new boilers and we are trained to the brands own exacting standards.We are fully insured and OFTEC and Gas Safe certified.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Gas installers

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Radiators and central heating
    • Gas safety testing and inspection
    • Gas cooker installation
  • Plumbers

  • More Services

    • landlord certificates

Customer reviews

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5.0
57 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Installation of a new boiler in the kitchen of first floor flat.
Customer Service
Quality
Value
The engineer arrived on time at 8-30 and placed protective mats in the work area, preparation to remove the existing old boiler. The engineer made adaptions to the existing services in preparation to connect the new boiler, and the whole process was carried out in accordance with the quotation. On completion the relevant instruction manuals were provided, and the site was left clean.
Customer in East Sussex Posted on 17/04/2024 , work completed 12/04/2024
Outstanding service
Customer Service
Quality
Value
Charles Bickham provided a friendly and reliable service. The Veissmann boiler system is really efficient and I like the fact that I can control everything from an app on my phone. Charles is able to control my system remotely if anything should go wrong. The ten year guarantee is also a bonus. Charles has answered all my queries post installation. I am one happy customer.
Customer in East Sussex Posted on 02/04/2024 , work completed 13/03/2024
Great work and attention to detail
Customer Service
Quality
Value
Replaced a 30 year boiler with a great replace Viesmann, improved the water pressure from system boiler to mains pressure unvented boiler. Heating great and more efficient, and water pressure excellent. No issues and well done!
Customer in Kent Posted on 01/03/2024 , work completed 23/02/2024
GREAT SERVICE
Customer Service
Quality
Value
Charlie installed our boiler a few years ago with his cheerfullness and attention to detail and overcame some problems with previous plumbing work, nothing is to much trouble or diffiicult, he tackles every problem with cheerfullness and proffessionally. Since then he has serviced the boliler every year, always punctuallly. I would recommend Charles Bickham Plumbing and Heating to anyone who wants a first rate job done with a very pleasant helpful team.
Customer in East Sussex Posted on 11/12/2023 , work completed 08/12/2023
Fabulous new boiler
Charles came to give a quote, which I was more than satisfied with…. My old boiler gave up the ghost after over 20yrs…..! An assessment was done, including boiler , adjustments to the flue new pipe work under the sink…. Amazing service, cleaning up as going along, took most of the day, but so happy to have water and heat, never more appreciated I can tell you…..! Thank you….. Liz C
Customer in Kent Posted on 08/11/2023 (Reviewer did not use service)
2 new boilers in my rental flats
Customer Service
Quality
Value
I met Charles at the flats to review the boiler's condition and it was agreed they were on their last leg - over 15 years old so he provided a very competitive quotation for the replacement of the 2 old boilers with Viessman Vitodens condensing hydrogen ready boilers. Only 2 weeks later Charles colleague Jack arrived and he completed the work over 2 days which was excellent. The tenants were not inconvenienced in any way. All the compliance documentation was supplied within 24 hours. A 5 star service. Thank you
Customer in Kent Posted on 23/10/2023 , work completed 18/10/2023
Excellent work for a reasonable price
Customer Service
Quality
Value
We needed a very old cast iron Rayburn (providing range cooking, hot water and central heating) removed and replaced with a new boiler as part of a kitchen renovation. It became clear during the renovations that we would need a new hot water cylinder and that complication was dealt with smoothly. Installation was carried out within the agreed time and to a high standard, communication was good and Charlie checked with us that everything was satisfactory before submitting his bill. I would feel completely confident in asking Charlie and Jack to take on any heating and plumbing work on our property.
Customer in East Sussex Posted on 11/10/2023 , work completed 05/10/2023
Boiler replacement and relocate
Customer Service
Quality
Value
I am extremely satisfied with the work carried out by Charles and Jack to replace our dated boiler with a new viessmann model. This included relocating to the other side of a solid brick wall. Communication prior to the job was excellent and was able to be conducted remotely over phone and via messaging. Both Charles and Jack were professional and conscientious throughout the work on the day. They made sure to explain everything and answer any questions I had. Very tidy work and the new boiler seems like a vast improvement already. Highly recommend.
Customer in Kent Posted on 30/09/2023 , work completed 28/09/2023
Reliable trustworthy and efficient
Customer Service
Quality
Value
Not the first time I have had work done. My experience has been stress free, excellent communication, trustworthy to arrive when they say and knowing I will get a good job done in an efficient, clean and tidy way.
Customer in East Sussex Posted on 01/09/2023 , work completed 31/08/2023
Fast, friendly and efficient.
Customer Service
Quality
Value
Easy to communicate with. Job done in no time at all. Nice to be able to work with independent contractors rather than the big boys that didn’t give the same level of service at all in the past.
Customer in East Sussex Posted on 20/07/2023 , work completed 20/07/2023