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Endorsed by Which? Trusted Traders

Charles Bickham plumbing and heating

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5.0

29 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

At Charles Bickham Plumbing and Heating, we pride ourselves on providing our customers in Sussex and Kent with the very best service. Whether you’re a homeowner who needs a boiler repair, a letting agent who needs an annual Gas Safety Certificate, or a developer who needs new bathroom plumbing installed on a building project, our friendly, knowledgeable team is at your service.

With over 10 years experience in boilers, heating and plumbing Charles and his team can deal with any kind of heating issues from residential servicing and repairs to larger commercial projects.

We are very proud to have Viessman Boilers as a partner. Whilst we are able to work on any boiler system our partnership with Viessman means we can offer customers some fantastic deals on new boilers and we are trained to the brands own exacting standards.We are fully insured and OFTEC and Gas Safe certified.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Gas installers

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Radiators and central heating
    • Gas safety testing and inspection
    • Gas cooker installation
  • Plumbers

  • More Services

    • landlord certificates

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
29 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Replaced old & faulty boiler
Customer Service
Quality
Value
I live abroad and have tenants in our property and it can be difficult to manage problems with the property when they arise from abroad. Charles was very efficient at responding to my enquiry and once realising the boiler needed replacing went above and beyond to carry out the work the next working day as the tenants have a young child. Very competitive pricing and great to deal with. Would highly recommend!
Louise in East Sussex Posted on 19/10/2021 , work completed 18/10/2021
Great job
Customer Service
Quality
Value
This business was recommended to me by a friend. Jack fitted a new Viessman boiler on 20/10/20 with a power flush and all neatly completed in a day with no problems then or since. Annual service carried out yesterday by Jack and I was even able to return his favourite screwdriver that had previously fallen in a fairly inaccessible void behind the tank! Clean, efficient and professional service at reasonable prices. Good to chat with Jack on common interests as well. I have recommended the business to two friends recently.
Keith in East Sussex Posted on 19/10/2021 , work completed 18/10/2021
The Whole Package
Customer Service
Quality
Value
Installation of replacement Viessmann 111-W Combi-boiler and one replacement Radiator. From the visit to assess the work, through quotation and installation Charles Bickham Plumbing & Heating showed extreme professionalism. The knowledge of the product was outstanding and installation was undertaken within 7 hours, in a clean and friendly manner. The Vicare control system was well explained and we couldn't be happier. The quotation was competitive and final invoice was as quoted. I would have no hesitation in recommending them.
Customer in West Sussex Posted on 18/10/2021 , work completed 13/10/2021
conveys confidence in his work.
Customer Service
Quality
Value
Charles is someone who gives you confidence in the work he does. He serviced my Viessmann condensing boiler for the first time, found some left-over problems from the previous service & resolved them. Glad I found him. plus his charges are very reasonable, compared with some! Highly recommended.
Customer in East Sussex Posted on 29/09/2021 , work completed 28/09/2021
Efficient boiler installation
Customer Service
Quality
Value
I contracted Charles Bickham Plumbing & Heating to remove an old boiler from the kitchen of the house I recently moved into, which didn't work, and to install a new combi condensing boiler in the downstairs loo. This involved removing the old boiler and immersion heater, pipes, wiring and the flue, before fitting the new boiler. The existing radiators and pipes were all flushed through and descaled and the tanks in the loft were drained. Jack worked tirelessly by himself on the first day and was joined by Fred on day two. I was surprised at how many skills they had, including plumbing, wiring, pipe work, installing electric sockets, gas fitting, carpentry, and cleaning up after themselves as they went along. They consulted with me about where I wanted things to go, patiently answered all my questions, and even made a special trip to the builder's yard to try and find a particular brick to replace the hole left after removing the old external flue. Charles, the company owner, arrived in the early evening to check the installation, and tried to explain the app which controls the boiler system to me, which is a work in progress. However, he is able to log on to the app and keep an eye on how the system is operating, which is reassuring. He has also answered my post-installation queries promptly. Charles is a very enthusiastic champion of Viessman boilers. I was very impressed by how efficient the whole installation and was and would not hesitate to recommend this company.
Customer in East Sussex Posted on 15/09/2021 , work completed 01/09/2021
Very happy customer
Customer Service
Quality
Value
I'd have no hesitation in recommending these guys. Charlie is very professional and inspires a lot of confidence in me. His young guys Jack and Fred spent 2 days with us installing a new boiler, led by Jack. Jack was polite, helpful, intelligent, very hard working and was very receptive to working around 3 of us working from home on Zoom with one attending an interview online. The work was neat and tidy, all mess cleared up. Fred was new to the firm and was fast and effective. When we had a small hitch understanding which rads needed thermostatic valves, Fred changed one without hesitation. Overall I am delighted to have chosen Charlie's firm. Well done chaps from a very happy customer. I just need to pay now.....
Simon in Kent Posted on 02/09/2021 , work completed 26/08/2021
No fuss Boiler replacement.
Customer Service
Quality
Value
Charles gave me two very competitive estimates compared with my usual gas man, and a perfect date for installation. Jack arrived exactly on time and carried out the installation with no fuss and on only two teas! I have now a top of the range Viessmann boiler full wi fi very happy with Charles and Jack's work. Recommend this company with 5 stars.
Geoff in Kent Posted on 23/07/2021 , work completed 08/07/2021
New combi boiler installation
Customer Service
Quality
Value
Charles impressed us as soon as he entered the house, his knowledge and can do approach gave us confidence in his ability to carry out the work. The work was carried out on time and at the price quoted, with great efficiency - quick, clean and any minor problems overcome without hesitation or fuss. We could not fault the workmanship or materials used, the price was very competitive and we would definitely reccommend Charles and Jack to anyone who needs a good, trustworthy, plumbing service.
Don in East Sussex Posted on 29/06/2021 , work completed 18/06/2021
A first-class plumbing service
Customer Service
Quality
Value
We have been most fortunate to have Charles Bickham Plumbing carry out all our plumbing needs over the years to installing a new en-suite, new boiler with updating of radiators, yearly boiler service and just recently the installation of a new cloakroom. This has been carried out in a most professional and efficient manner. Each time we have used their services, they have always been most considerate of our home when carrying out any plumbing work. Their aftercare service is first class. We would have no hesitation in recommending Charles Bickham Plumbing Services as a thoroughly reliable company.
Customer in East Sussex Posted on 11/05/2021 , work completed 28/11/2020
Boiler Installation
Customer Service
Quality
Value
The engineer turned up as planned he was extremely efficient clean and tidy. It was not an easy installation as the boiler was in a very awkward place.
Customer in East Sussex Posted on 08/05/2021 , work completed 05/05/2021