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Charles Bickham plumbing and heating

5.0

74 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

At Charles Bickham Plumbing and Heating, we pride ourselves on providing our customers in Sussex and Kent with the very best service. Whether you’re a homeowner who needs a boiler repair, a letting agent who needs an annual Gas Safety Certificate, or a developer who needs new bathroom plumbing installed on a building project, our friendly, knowledgeable team is at your service.

With over 10 years experience in boilers, heating and plumbing Charles and his team can deal with any kind of heating issues from residential servicing and repairs to larger commercial projects.

We are very proud to have Viessman Boilers as a partner. Whilst we are able to work on any boiler system our partnership with Viessman means we can offer customers some fantastic deals on new boilers and we are trained to the brands own exacting standards.We are fully insured and OFTEC and Gas Safe certified.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Gas installers

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Radiators and central heating
    • Gas safety testing and inspection
    • Gas cooker installation
  • Plumbers

  • More Services

    • landlord certificates

Customer reviews

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5.0
74 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
boiler installation
Customer Service
Quality
Value
We asked Charles Bickham Plumbing & Heating to attend to service our twelve year old boiler. Charles himself came and quickly established that the boiler had reached the point where it was not economically viable to repair, and, moreover was in danger of leaking carbon monoxide. He gave us a quote to supply and fit a new Viessmann boiler within a few days. After confirming a date for the following week his installer, Jack arrived (bang on time). Jack spent most of the day on the installation, which involved fitting a new three metre flue extension through the loft. Jack was very efficient, polite and informative and after carrying out a full system power wash to the existing radiators and pipework and ensuring that the boiler and all the radiators were functioning as they should, he left the property completely free of any kind of detritus. I would highly recommend this company.
Customer in East Sussex Posted on 13/02/2025 , work completed 12/02/2025
Good service
Customer Service
Quality
Value
A pleasure to deal with. Efficient, timely service undertaken for 2 small jobs in different locations. Happy to use again and will do so.
Customer in East Sussex Posted on 30/01/2025 , work completed 22/01/2025
Superb
Customer Service
Quality
Value
I needed a new boiler as the one in the house I bought was over 10 years old. I researched several boilers and decided to go with a Viessman. Using the Viessman approved plumbers I found Charles whom I contacted to request some information. Charles responded promptly and visited my home to conduct a site survey which was very thorough and informative. Charles discussed all my options and provided two detailed quotes. Once agreed we agreed the date for the in the installation which was carried out by Jack, one of his plumbers. Jack was so efficient and professional and got the job fully completed in 2 days. Once completed Jack talked me through how to use the app and all its functions which was so helpful. I can't thank Charles and his team enough for their hard work and professionalism. I would highly recommend Charles and his team.
Customer in East Sussex Posted on 29/01/2025 , work completed 20/01/2025
Annual service
Customer Service
Quality
Value
Charles Bickham Heating installed my boiler in 2020 and has carried out all my annual services since then. He once again serviced my boiler yesterday and was as polite and efficient as normal I would highly recommend Charles Bickham.
Customer in East Sussex Posted on 26/11/2024 , work completed 25/11/2024
New boiler and central heating installation.
Customer Service
Quality
Value
Had existing central heating replaced with a new boiler and radiators. Charlie talked through various options and the advantages and disadvantages of various systems that could be installed in my house. I decided to go for the Viessmann 100-w with weather compensation as advised by Charlie. Charlie was very happy to research and supply upgrades that I requested to deliver a long lasting, energy efficient and reliable set up. 100% completely satisfied with the end result. The installation was carried out with very competent personnel that were happy to explain anything I asked about. I always felt the team had an in-depth and superb knowledge of the system and its implementation and operation. Once the system had been in a while, I was contacted by Charlie to make sure I was happy with the installation and to answer any questions on the operation of the system I had. All my questions were answered and well explained to me. Highly recommended installer and system.
Customer in West Sussex Posted on 19/11/2024 , work completed 11/11/2024
Annual boiler service
Customer Service
Quality
Value
Charles Bickham sent an email reminder about boiler servicing and then quickly and efficiently completed the service. I am very impressed with the Company and would be happy to recommend them.
Customer in East Sussex Posted on 31/10/2024 , work completed 30/10/2024
First Class
Customer Service
Quality
Value
A couple of small plumbing jobs were undertaken with complete satisfaction. Nothing was too much trouble and willing to offer advice with excellent customer service.
Customer in East Sussex Posted on 14/09/2024 , work completed 13/09/2024
Great service
Customer Service
Quality
Value
Old gas cooker point capped off. Work done on time and efficiently. Very good price, considering others had quoted more than double the price.
Customer in East Sussex Posted on 03/09/2024 , work completed 02/09/2024
Excellent Boiler replacement
Customer Service
Quality
Value
Charlie came to me to quote for a new boiler, which was a very reasonable price so I went ahead with the replacement. The engineer who came to fit it was such a pleasant young man who respected my home and worked very hard to remove my old boiler and replace it with a new one. I cannot thank this company enough for such excellent five star service. I would thoroughly recommend them.
Customer in Kent Posted on 30/08/2024 , work completed 21/08/2024
Excellent work
Customer Service
Quality
Value
Absolutely first class work without any waste of time. Cheerful and so co-operative. A pleasure to have them working in our house. Arrived on time and always kept everything neat and tidy. Nothing was too difficult. We look forward to their next visit whenever that may be.
Customer in East Sussex Posted on 27/07/2024 , work completed 03/07/2024