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Charles Bickham plumbing and heating
Opening Hours
Today - 08:00–17:00
- Monday 08:00–17:00
- Tuesday 08:00–17:00
- Wednesday 08:00–17:00
- Thursday 08:00–17:00
- Friday 08:00–17:00
- Saturday - Closed
- Sunday - Closed
About
At Charles Bickham Plumbing and Heating, we pride ourselves on providing our customers in Sussex and Kent with the very best service. Whether you’re a homeowner who needs a boiler repair, a letting agent who needs an annual Gas Safety Certificate, or a developer who needs new bathroom plumbing installed on a building project, our friendly, knowledgeable team is at your service.
With over 10 years experience in boilers, heating and plumbing Charles and his team can deal with any kind of heating issues from residential servicing and repairs to larger commercial projects.
We are very proud to have Viessman Boilers as a partner. Whilst we are able to work on any boiler system our partnership with Viessman means we can offer customers some fantastic deals on new boilers and we are trained to the brands own exacting standards.We are fully insured and OFTEC and Gas Safe certified.
What we do
Heating contractors
- Central heating systems (installation and servicing)
- Immersion Heaters
- Oil fired heating equipment
Gas installers
Boiler, central heating and gas engineers
- Boiler installation
- Radiators and central heating
- Gas safety testing and inspection
- Gas cooker installation
Plumbers
More Services
- landlord certificates
My work
This business has not added any photos yet.Customer reviews
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5.0
89 reviews
Recommended
Recommended
by 99% of customers
Sort by
Quick call out
Customer Service
Quality
Value
Engineer came out within a couple of days of me requesting (it wasn't an emergency), and explained the options clearly then fitted new heating control box quickly and efficiently. Was happy to answer all my questions, and left the working area clean and tidy. They will be my first port of call for any future heating problems.
Customer in East Sussex
, work completed
Recommended
Boiler Service
Customer Service
Quality
Value
Charles serviced our Viesmann boiler less than 24 hours after contacting him. The service itself was performed efficiently, with no fuss or complications, at a very fair price. Would highly recommend.
Customer in East Sussex
, work completed
Recommended
Gas Boiler Replacement
Customer Service
Quality
Value
Very good efficient service. Clear explanation given as to condition of original boiler when came to service and given options with no pressure. Decided on replacement and the installation was carried out within a very short time. The engineer who completed the installation was courteous, wasted no time, and left everything clean and tidy.
Customer in East Sussex
, work completed
Recommended
exxellent work
Customer Service
Quality
Value
Very efficient, pleasant and absolutely no time wasting. So pleased to have them recommended on our first occasion. Very good in leaving the premises so neat and tidy. Relieved to have found them and look forward to other occasions.
Customer in East Sussex
, work completed
Recommended
EXCELLENT SERVICE
Customer Service
Quality
Value
Charles Bickham Plumbing & Heating gave an excellent Service from start to finish. Their Engineer Jack was most professional in his whole approach. He was relaxed and helpful throughout, explaining things to us as he went along. We are very pleased with the way our Service was carried out. Many thanks David and Ann.
Customer in East Sussex
, work completed
Recommended
Viessmann boiler leak
Customer Service
Quality
Value
Two Viessmann 45kW working in tandem. One sprang big leak. Never dealt with Charles Bickham before. Response was way quicker than anyone else. Super friendly, very efficient service engineer arrived bang on time. Job sorted. Huge relief. Feel like we've discovered someone we can really trust. Next service booked with Bickham.
Customer in East Sussex
, work completed
Recommended
Boiler replacement
Customer Service
Quality
Value
Failing boiler replaced with a new one. Installation went to plan / quote, very professional & friendly engineer. I was kept informed at all stages of the work. Engineer took the time to explain features of the new system and setting up the Hive control system. Everything was left clean and tidy - A good experience, I would use this company again!
Customer in East Sussex
, work completed
Recommended
Installation of a new boiler in the kitchen of first floor flat.
Customer Service
Quality
Value
The engineer arrived on time at 8-30 and placed protective mats in the work area, preparation to remove the existing old boiler. The engineer made adaptions to the existing services in preparation to connect the new boiler, and the whole process was carried out in accordance with the quotation. On completion the relevant instruction manuals were provided, and the site was left clean.
Customer in East Sussex
, work completed
Recommended
Outstanding service
Customer Service
Quality
Value
Charles Bickham provided a friendly and reliable service. The Veissmann boiler system is really efficient and I like the fact that I can control everything from an app on my phone. Charles is able to control my system remotely if anything should go wrong. The ten year guarantee is also a bonus. Charles has answered all my queries post installation. I am one happy customer.
Customer in East Sussex
, work completed
Recommended
Great work and attention to detail
Customer Service
Quality
Value
Replaced a 30 year boiler with a great replace Viesmann, improved the water pressure from system boiler to mains pressure unvented boiler. Heating great and more efficient, and water pressure excellent. No issues and well done!
Customer in Kent
, work completed
Recommended
GREAT SERVICE
Customer Service
Quality
Value
Charlie installed our boiler a few years ago with his cheerfullness and attention to detail and overcame some problems with previous plumbing work, nothing is to much trouble or diffiicult, he tackles every problem with cheerfullness and proffessionally. Since then he has serviced the boliler every year, always punctuallly. I would recommend Charles Bickham Plumbing and Heating to anyone who wants a first rate job done with a very pleasant helpful team.
Customer in East Sussex
, work completed
Recommended
Fabulous new boiler
Charles came to give a quote, which I was more than satisfied with…. My old boiler gave up the ghost after over 20yrs…..! An assessment was done, including boiler , adjustments to the flue new pipe work under the sink…. Amazing service, cleaning up as going along, took most of the day, but so happy to have water and heat, never more appreciated I can tell you…..! Thank you….. Liz C
Customer in Kent
(Reviewer did not use service)
Recommended
2 new boilers in my rental flats
Customer Service
Quality
Value
I met Charles at the flats to review the boiler's condition and it was agreed they were on their last leg - over 15 years old so he provided a very competitive quotation for the replacement of the 2 old boilers with Viessman Vitodens condensing hydrogen ready boilers. Only 2 weeks later Charles colleague Jack arrived and he completed the work over 2 days which was excellent. The tenants were not inconvenienced in any way. All the compliance documentation was supplied within 24 hours. A 5 star service. Thank you
Customer in Kent
, work completed
Recommended
Excellent work for a reasonable price
Customer Service
Quality
Value
We needed a very old cast iron Rayburn (providing range cooking, hot water and central heating) removed and replaced with a new boiler as part of a kitchen renovation. It became clear during the renovations that we would need a new hot water cylinder and that complication was dealt with smoothly. Installation was carried out within the agreed time and to a high standard, communication was good and Charlie checked with us that everything was satisfactory before submitting his bill. I would feel completely confident in asking Charlie and Jack to take on any heating and plumbing work on our property.
Customer in East Sussex
, work completed
Recommended
Boiler replacement and relocate
Customer Service
Quality
Value
I am extremely satisfied with the work carried out by Charles and Jack to replace our dated boiler with a new viessmann model. This included relocating to the other side of a solid brick wall. Communication prior to the job was excellent and was able to be conducted remotely over phone and via messaging. Both Charles and Jack were professional and conscientious throughout the work on the day. They made sure to explain everything and answer any questions I had. Very tidy work and the new boiler seems like a vast improvement already. Highly recommend.
Customer in Kent
, work completed
Recommended
Reliable trustworthy and efficient
Customer Service
Quality
Value
Not the first time I have had work done. My experience has been stress free, excellent communication, trustworthy to arrive when they say and knowing I will get a good job done in an efficient, clean and tidy way.
Customer in East Sussex
, work completed
Recommended
Fast, friendly and efficient.
Customer Service
Quality
Value
Easy to communicate with. Job done in no time at all. Nice to be able to work with independent contractors rather than the big boys that didn’t give the same level of service at all in the past.
Customer in East Sussex
, work completed
Recommended
Boiler service
Customer Service
Quality
Value
This work was carried out by a very pleasant young man, very helpful, infomative, and thorough. I didn't feel uncomfortable having him in my home.
Customer in East Sussex
, work completed
Recommended
New Boiler
Customer Service
Quality
Value
Our boiler packed up and Charles Bickham came round promptly to help review the situation and recommended a replacement. A week on the new boiler was installed. They were very professional, explained the process every step of the way and helped with the Hive integration as well. I would highly recommend them.
Customer in East Sussex
, work completed
Recommended
New boiler
Customer Service
Quality
Value
Efficient, friendly and prompt service that is rarely found nowadays. The installer of my new boiler was very pleasant and kept me up to date with progress.
Customer in West Sussex
, work completed
Recommended
Combination Boiler Replacement
Customer Service
Quality
Value
Very timely installation, highly skilled and personable engineer. The process & the operating instructions were both very well explained Would not hesitate to recommend Charles & Jack, to others, and will certainly use again, when the occasion arises.
Bob in West Sussex
, work completed
Recommended
Annual boiler maintenance.
Customer Service
Quality
Value
New boiler fitted three years ago and serviced each year by Charles Bickham Plumbing. Staff are professional, polite and complete jobs on time with minimal disruption and mess. Happy to recommend their services.
Customer in Kent
, work completed
Recommended
Installation of New Viessmann Boiler
Customer Service
Quality
Value
We have used Charles Bickham Plumbing and Heating a number of times over the years and have always been pleased with their prompt and efficient service. This time was no different. Jack the engineer who carried out the installation of our new boiler, was incredibily efficient, polite and friendly. Jack updated us throughout the day on what he was doing and how the installation was coming along. Jack took the time to explain in detail how the controls worked and assisted us where necessary with setting the system up, ensuring that we understood. We would most definitely recommend this company. Great service!
Customer in East Sussex
, work completed
Recommended
Excellent fitting of new Viessmann combi boiler
Customer Service
Quality
Value
Charles Bickham provided an excellent service throughout and was able to advise on the most suitable replacement combi boiler for our needs. Charlie visited to survey the site, and his engineer fitted the boiler the following week. The work was to a high standard and completed with minimum disturbance. The engineer was polite and informative and ensured the app-based controls were set up and clearly explained. We were very satisfied with the service, value for money and quality, and would recommend Charles Bickham without reservation.
Customer in East Sussex
, work completed
Recommended
New Viessmann boiler and radiator valves
Customer Service
Quality
Value
The work comprised the replacement of an existing boiler and some old radiator valves. We were very happy with all aspects of the process from the initial contact and estimate to the completion of the work. The installation engineer worked very hard, was tidy in his work and was very polite, keeping us informed of progress and explaining the nature of the work being carried out. We are similarly very happy with the performance of the new boiler which chosen in accordance with their recommendations.
Customer in East Sussex
, work completed
Recommended