Charles Bickham plumbing and heating

We liked Charles's attention to detail and honesty from the start. He took the time to explain all the options we had regarding boilers / sensors / thermostats and answered all our questions before suggesting the equipment that would best suit our needs. We have to say a big thank you to Jack who carried out the work; his hard work and skill mean that the installation is immaculate. The old pipes and tanks were removed cleanly and dust and disruption were kept to a minimum. The new pipework, both internal and external, is very neat, and you would struggle to spot where the old flue once left the house. Overall, we could not be happier with the result, and would highly recommend Charles Bickham Plumbing and Heating.

Look, I'm a grumpy old git. You've got to impress me to even get me to fill one of these flippin' reviews in. The fact that I've done it says it all!

This company's work is at a very high standard at a very reasonable price, they are polite and professional, all the work carried out was really neatly done in just 2 days, Throughout the job, everything was kept clean and tidy. I honestly haven’t got anything negative to say, thank you.

Charles was very professional and polite throughout the installation of a Viessmann Vitodens 050-W gas combi boiler and completed the agreed work to my full satisfaction. The job was not straightforward as: (1) I wanted to move the boiler; (2) the gas flue is relatively inaccessible, being on a sloping roof in a busy block of flats; (3) access to the flue in the loft was not straightforward. Despite this, I was impressed how efficiently Charles assessed the potential issues when asked to quote, and this gave me confidence that the work would be completed without a hitch. The job straddled two days and went smoothly as Jack and Charles navigated their way through all of the required steps. A cherry picker was hired for the second day to access the roof and he also appeared to work well with Charles. Very pleased with the final result. Based on my experience, I can definitely recommend Charles Bickham Plumbing & Heating for potentially problematic installations of a gas combi boiler. Would use again.

We have been using Charles Bickham Plumbing & Heating since the company began. They have carried out such works as installing new en-suite, cloakroom, kitchen and boiler. They are a most professional and friendly company who arrive on the day and time booked. We highly recommend Charles Bickham. A first class plumbing and heating company.

Very efficient from start to finish Charles quoted me and we went ahead with the quote, they turned up on time and was extremely efficient and tidy would recommend them to anyone. Very pleased.

We have just moved into this property and were recommended to contact Charlie. We required a boiler service and wanted to review our heating and water system. He carried out the service efficiently, and we very much appreciated the time he took to discuss the options available to us for the heating and water system. He gave us approximate costs "there and then", and we have asked him to email us a written quotation. Impressed!

Charles carried out the annual service to the Viessmann boiler he installed a couple of years ago. As usual, all done very efficiently, quickly and professionally. Charles helped us devise a new hot water and shower system when we moved here. His quote was detailed but very clear and very reasonable. The subsequent work was done quickly, cleanly and very professionally. Have already recommended him to a neighbour and would happily do the same again.

Replaced an old, faulty boiler and changed the positioning. All done in one day along with a couple of new TRVs and a flush. Very happy with the job done. The on-site engineer was very friendly and competent. Everything was left clean and his instructions on the new system were clear. Charles was easy to communicate with and was patient with all my questions. Highly recommended.

Charles came when he said he would, and his work was to his usual high standard. He is pleasant, trustworthy and totally professional. I would not wish to use any other company.

We have plans to change our kitchen and so, wanted to not only replace the existing boiler, but move it to the garage and remove 9 unwanted pipe drops in the kitchen. So this wasn't a straight forward swap and entailed new pipe runs to upstairs and downstairs. Guided by Charlie, we now have a new boiler, all pipework concealed and additional space in the kitchen-just what we wanted. From quote to completion everything was very professional. We were without hot water/heating for one night, but with a major change like this it was what we expected. Jack worked hard for the 4 days he was here, the quality of workmanship was excellent and couldn't be faulted. Clean and tidy, would recommend them to anyone.

I live abroad and have tenants in our property and it can be difficult to manage problems with the property when they arise from abroad. Charles was very efficient at responding to my enquiry and once realising the boiler needed replacing went above and beyond to carry out the work the next working day as the tenants have a young child. Very competitive pricing and great to deal with. Would highly recommend!

This business was recommended to me by a friend. Jack fitted a new Viessman boiler on 20/10/20 with a power flush and all neatly completed in a day with no problems then or since. Annual service carried out yesterday by Jack and I was even able to return his favourite screwdriver that had previously fallen in a fairly inaccessible void behind the tank! Clean, efficient and professional service at reasonable prices. Good to chat with Jack on common interests as well. I have recommended the business to two friends recently.

Installation of replacement Viessmann 111-W Combi-boiler and one replacement Radiator. From the visit to assess the work, through quotation and installation Charles Bickham Plumbing & Heating showed extreme professionalism. The knowledge of the product was outstanding and installation was undertaken within 7 hours, in a clean and friendly manner. The Vicare control system was well explained and we couldn't be happier. The quotation was competitive and final invoice was as quoted. I would have no hesitation in recommending them.

Charles is someone who gives you confidence in the work he does. He serviced my Viessmann condensing boiler for the first time, found some left-over problems from the previous service & resolved them. Glad I found him. plus his charges are very reasonable, compared with some! Highly recommended.

I contracted Charles Bickham Plumbing & Heating to remove an old boiler from the kitchen of the house I recently moved into, which didn't work, and to install a new combi condensing boiler in the downstairs loo. This involved removing the old boiler and immersion heater, pipes, wiring and the flue, before fitting the new boiler. The existing radiators and pipes were all flushed through and descaled and the tanks in the loft were drained. Jack worked tirelessly by himself on the first day and was joined by Fred on day two. I was surprised at how many skills they had, including plumbing, wiring, pipe work, installing electric sockets, gas fitting, carpentry, and cleaning up after themselves as they went along. They consulted with me about where I wanted things to go, patiently answered all my questions, and even made a special trip to the builder's yard to try and find a particular brick to replace the hole left after removing the old external flue. Charles, the company owner, arrived in the early evening to check the installation, and tried to explain the app which controls the boiler system to me, which is a work in progress. However, he is able to log on to the app and keep an eye on how the system is operating, which is reassuring. He has also answered my post-installation queries promptly. Charles is a very enthusiastic champion of Viessman boilers. I was very impressed by how efficient the whole installation and was and would not hesitate to recommend this company.

I'd have no hesitation in recommending these guys. Charlie is very professional and inspires a lot of confidence in me. His young guys Jack and Fred spent 2 days with us installing a new boiler, led by Jack. Jack was polite, helpful, intelligent, very hard working and was very receptive to working around 3 of us working from home on Zoom with one attending an interview online. The work was neat and tidy, all mess cleared up. Fred was new to the firm and was fast and effective. When we had a small hitch understanding which rads needed thermostatic valves, Fred changed one without hesitation. Overall I am delighted to have chosen Charlie's firm. Well done chaps from a very happy customer. I just need to pay now.....

Charles gave me two very competitive estimates compared with my usual gas man, and a perfect date for installation. Jack arrived exactly on time and carried out the installation with no fuss and on only two teas! I have now a top of the range Viessmann boiler full wi fi very happy with Charles and Jack's work. Recommend this company with 5 stars.

Charles impressed us as soon as he entered the house, his knowledge and can do approach gave us confidence in his ability to carry out the work. The work was carried out on time and at the price quoted, with great efficiency - quick, clean and any minor problems overcome without hesitation or fuss. We could not fault the workmanship or materials used, the price was very competitive and we would definitely reccommend Charles and Jack to anyone who needs a good, trustworthy, plumbing service.

We have been most fortunate to have Charles Bickham Plumbing carry out all our plumbing needs over the years to installing a new en-suite, new boiler with updating of radiators, yearly boiler service and just recently the installation of a new cloakroom. This has been carried out in a most professional and efficient manner. Each time we have used their services, they have always been most considerate of our home when carrying out any plumbing work. Their aftercare service is first class. We would have no hesitation in recommending Charles Bickham Plumbing Services as a thoroughly reliable company.

The engineer turned up as planned he was extremely efficient clean and tidy. It was not an easy installation as the boiler was in a very awkward place.

Charles Bickham plumbing and heating replaced my boiler on 26.4.21. They turned up on time, worked diligently and efficiently all day; were polite and considerate and cleared up any mess. I would highly recommend them.

Oh gosh, all of a sudden water appears on ceiling above the lounge/hall. I contacted Charles who rescheduled his work despite being short handed and came to investigate straight away. He found and repaired a pinhole leak caused by poor workmanship when the house was built 55 years previous. Thanks Charles, even a pinhole leak can cause lots of damage if not sorted quickly.

Charles Bickham Plumbing installed a combi boiler gas central heating system from scratch in my flat. Charlie was helpful and came quickly to quote, they started the work shortly after I received approval and completed the work quickly and carefully. They left everything neat and considered all of my future renovations in the installation. I wouldn't hesitate to recommend Charles Bickham plumbing!

Great work, thank you. Highly recommended, nice polite tradesmen. Good communication, courteous, tidy. Will use again.