Charles Grosvenor - Fantastic Loft and Building Work
Charles Grosvenor undertook the work of converting the loftspace of our bungalow into a two bedroom+bathroom space. Additionally, CG were contracted to remove some ground-floor walls, relocate kitchen services, fit new French door & re-plaster downstairs walls and ceiling. Windows, doors and Velux's used are all high quality double glazed units, which seal very well. We commissioned several upgrades to the 'standard' package, (such as PVT soffits and superb hardwood staircase) which we feel really finish the package. The insulation chosen for the new ceiling was the low-profile foil/plastic/foil layered type, which massively improved the head-height (one of our real concerns!) There was a bit of a delay in kicking off the job, which we understood was due to work pressure, however once it was kicked off, the process was smooth and we were involved in any decisions. Head office kept us well up to date of how we were tracking to completion, and we had regular site visits and consults from Russell our project manager. We were really amazed at the speed at which the new roof structure came together. The site crew (Billy and Rob) always acted professionally and safely, with high regard for quality. CG also provided electricians, plumbers, plasterers, and general handymen, and we can only praise them very highly. Overall, We are really happy with our new loft conversion, and would not hesitate to recommend CG.
Customer in Warwickshire
Posted on 04/06/2019
, work completed 01/05/2019
Recommended
Could not be happier
Charles Grosvenor did a loft conversion on my 12-year-old house. It took a 3-bed semi and transformed it to give me two extra bedrooms and a shower room. From the first contact I had, I experienced nothing but professional and helpful people. The quoting process was what I’d been crying out for- a rapid and straightforward understanding of the job, the costs and the milestones. I had total confidence in them from the beginning. The work itself was like wizardry- transforming my house with minimum disruption and maximum impact. They put in steel beams, new floor joists, six new windows, boarded, insulated, put up walls and gave me new stairs in four days! The plumbing, electrics, plastering etc were all delivered well within the six weeks timeframe I was quoted. I was communicated with throughout; with next steps always made clear and I felt like my project mattered to them as much as it did to me. My loft conversion was on time and on budget, all delivered with excellent customer care. I knew who to speak to if I wanted to tweak something or get the little snags sorted. I am absolutely over the moon with the new floor I now have- it has transformed my home and I can’t fault Charles Grosvenor for their staff, service and the result. I throughly recommend this company- on all fronts!
Customer in Oxfordshire
Posted on 06/04/2019
, work completed 06/02/2019
Recommended
An excellent company
We were very happy with the work that was done by Charles Grosvenor. All members of their staff (office and on-site) were professional and helpful at all times, as were their affiliated suppliers. We would happily recommend them to others looking to convert their loft space.
Which? Trusted Traders Consumer
Posted on 01/11/2018
, work completed 01/11/2018
Recommended
An excellent company
We were very happy with the work that was done by Charles Grosvenor. All members of their staff (office and on-site) were professional and helpful at all times, as were their affiliated suppliers. We would happily recommend them to others looking to convert their loft space.
Which? Trusted Traders Consumer
Posted on 01/11/2018
, work completed 01/11/2018
Recommended
Superb
Fantastic job from start to finish. Charles Grosvenor created a wonderful loft conversion for us, providing an additional bedroom and en suite. The quality of the workmanship and the ‘trades’ used were second to none. A superb experience from a dedicated and professional team. I would highly recommend Charles Grosvenor.
Billy and Ness
Posted on 25/05/2018
, work completed 25/05/2018
Recommended
Charles Grosvenor- The Best
Charles Grosvenor completed the loft conversion for us, providing with an additional bedroom with en suite shower in our home in Langley, Berkshire. We were concerned because we were lowering the ceilings on the first floor, but we were super surprised with every aspect of the work from planning, advice, support through to the actual build /completion was exceptional. Every member of the Charles Grosvenor team excelled at their job. The fitters have created a wonderful space in our loft, the plasterers have done an amazing finish, everyone were very professional in their area of work. The whole team was brilliant, patient, respectful and incredibly efficient. The office staff were polite, excellent, made us stress free with regular communication and very professional. Finally, Russell as the project manager very best in bringing it all together gem of a person. Professional, reliable , efficient, timely and great value from start to finish. Never will hesitate to recommend Charles Grosvenor to anyone without any doubt. Many thanks to you all.
Anand K
Posted on 20/10/2017
, work completed 20/10/2017
Recommended
Charles Grosvenor- Superb
Attic conversion- period property. Included installation of an observatory lantern A superb job handled with great skill and flexibility We could not be more delighted with the approach, professionalism and collaborative approach of Charles Grosvenor. The project has been a complete success. I would recommend Charles Grosvenor unreservedly.
Which? Trusted Traders Consumer
Posted on 10/08/2017
, work completed 10/08/2017
Recommended
Reliable and efficient company
I had a loft conversion into a small storage room in a small terraced house. I was very happy with Charles Grosvenor. Everyone in their team was very reliable. Hayley back at the office was very easy to contact by Email and constantly kept me posted on what was going on. I had been delaying this loft conversion because I have a busy job and don't have time to juggle building projects. I shouldn't have waited, as Charles Grosvenor made everything hassle-free!
Which? Trusted Traders Consumer
Posted on 21/05/2017
, work completed 21/05/2017
Recommended
Converted!
Charles Grosvenor completed a loft conversion for us, providing us with an additional bedroom with en suite shower. We were pleased with every aspect of the work from planning through to the actual build. There ongoing support and advice was exceptional
Which? Trusted Traders Consumer
Posted on 05/05/2017
, work completed 05/05/2017
Recommended
Excellent and a pleasure to work with
Which? Trusted Traders Consumer
Posted on 01/05/2017
, work completed 01/05/2017
Recommended
Charles Grosvenor Ltd - excellent overall experience for loft conversion process
Charles Grosvenor Ltd worked with us through all stages of a loft conversion from initial discussions and idea, through to final design, planning, building and project management. It was an excellent experience and they were very professional and helpful throughout and all aspects of the work were completed to a very high standard. Communication was always positive and all issues were resolved quickly and to our satisfaction. It was a very positive experience and we are very happy with the work that was done and the final completed loft conversion
Which? Trusted Traders Consumer
Posted on 30/04/2017
, work completed 30/04/2017
Recommended
Professional and respectful
I had a loft conversion with Charles Grosvenor earlier this year. The sales consultant was very friendly and clear on what type of conversion I could have and clearly went through the step by step process of having the conversion. My quote was very specific and I could see exactly what I was paying for. Throughout the planning process the office kept in touch to inform me of each and every stage. The job was not only done swiftly, with the minimum of disruption to us living in the house, but also to a very high standard. I had regular meetings with the supervisor who updated me on the progress of the job and I felt that I was listened to and my needs were met every time. All the trades men were professional and showed the utmost respect to me, my children and surrounding neighbours. There was also always someone in the office I could talk to whenever I needed. As a single working mother of two I felt that my house was always in safe hands with this company and would highly recommend them.
Which? Trusted Traders Consumer
Posted on 20/04/2017
, work completed 20/04/2017
Recommended
Superb loft conversion
This was a pleasant experience from planning to completion, no problems, excellent and speedy work, a great team, a good price and a remarkable transformation to the house. I'd highly recommend this company for a stress free loft conversion!
Ade Morris
Posted on 22/03/2017
, work completed 22/03/2017
Recommended
Super pleased
Would just like to say a massive thank you to all the team for their hard work. Everyone was very professional, polite and extremely hard working. I was dreading the 'mess', but I was pleasantly surprised by the lack of it. The distribution was kept to a minimum and the work was carried out to a very high standard. We have had so many positive comments from family and friends. I would, and already have highly recommended Charles Grosvenor. We are over the moon with our loft conversion. Russell was a pleasure to liase with and made sure everything ran smoothly - what a lovely guy. Many thanks again to the whole team!
Stephanie
Posted on 19/01/2017
, work completed 19/01/2017
Recommended
Outstanding
Although it wasn't the biggest loft conversion ever done, we were concerned because we were lowering the ceilings on the first floor and this might spoil the character and the feel of the house. We discussed our concerns with Ken who re-assured us that the heights would be OK. We needn't have worried, the measurements and the look of the finished loft room are better than we could have hoped. Every member of the Charles Grosvenor team that worked on the conversion excelled at their job, and Russell kept us up to date every step of the way. I wouldn't hesitate to recommend them to anyone having their loft done. We're so pleased, thank you so much!
Dave D
Posted on 19/01/2017
, work completed 19/01/2017
Recommended
Excellent Work and Amazing New Room!
Charles Grosvenor provided us with a friendly, courteous, knowledgeable and professional service. The standard of their work is very high and good communication throughout the build meant we were included in decisions being made to achieve exactly what we wanted. In particular the team worked very hard to adjust our planning application to comply with local regulations, still giving us the best space possible, and to fit our desired en-suite into limited space for which we are very grateful!
JeanetteS
Posted on 18/01/2017
, work completed 18/01/2017
Recommended
Professional, efficient and friendly
We are absolutely delighted with our fantastic loft conversion from Charles Grosvenor. From our initial contact through to the very end of the work, they have been professional, efficient and friendly. We would not hesitate to recommend them to anyone wanting a loft conversion.
computer
Posted on 17/01/2017
, work completed 17/01/2017
Recommended
Absolutely Thrilled :-)
Absolutely thrilled with our loft conversion. Couldn't recommend Charles Grosvenor enough. The whole process (which I was dreading) has been very smooth & surprisingly quick. The workmanship is outstanding and everyone that we have come into contact with (scaffolders, plumber, electrician, builders, plasterers, office staff) haven been amazing. Nothing is too much trouble for them. Special shout out to Russell our project manager who has to be one of the nicest people we've ever met! It's been a pleasure working with you.
Faye Sawyer
Posted on 16/01/2017
, work completed 16/01/2017
Recommended
Loft Conversion - Warfield, Berkshire
We highly recommend Charles Grover Ltd, the whole team were amazing throughout the build (Loft bedroom and on-suite bathroom). The back office planning team kept us up to date with what was going on throughout the build and all the onsite team were great hard working guys. Any teething issues were dealt with promptly. The whole Charles Grosvenor team were very professional at all times, I can’t recommend them enough.
Darryl
Posted on 12/01/2017
, work completed 12/01/2017
Recommended
Fantastic experience - loft conversion in Oxforx
We had a great experience from start to finish, thanks Charles Grosvenor. We have a small grade 2 listed terrace in Oxford and adding another bedroom has made a big difference. CG dealt with both planning and listed building consent effectively and were extremely competitively priced compared to firms in Oxford. Our two builders, Dave and Craig were absolutely lovely. We were amazed how quickly it progressed and how little disruption it caused. Bob, the owner, visits weekly to check on progress and is also very nice! Our loft is fantastic, we are very pleased with the outcome and love our new room! Griffiths Family
Sarah M
Posted on 12/10/2016
, work completed 12/10/2016
Recommended
Loft Conversion Solihull
New Loft conversion with ensuite
Which? Trusted Traders Consumer
Posted on 30/09/2016
, work completed 30/09/2016
Recommended
Excellent service from start to finish
Conversion of roof space to form a large dormer extension creating a room approx. 80 sq. mtrs
Which? Trusted Traders Consumer
Posted on 01/08/2016
, work completed 01/08/2016
Recommended
Loft conversion in Oxford
We needed a loft conversion to expand our home without having to move house, and decided to choose Charles Grosvenor to undertake this task. We have been very pleased with the professional service throughout the whole process, with the company's management very effective in ensuring that their builders worked in line with professional standards. The result is a pleasant & well-built loft. We would recommend this company to anyone wishing to undertake a good quality loft conversation. BS and EMF
BS and EFM
Posted on 27/06/2016
, work completed 27/06/2016
Recommended
Something from nothing
We have a large bungalow, but with a low pitched roof, very little loft space and no potential to make use of it. We decided to explore the prospect of a loft conversion. An internet search for providers in the Midlands immediately landed on the Charles Grosvenor website - full repertoire of what we wanted and only a few miles away. From the initial contact, relations were congenial and positive. Increasing the roof pitch suddenly liberated 500 sq ft pf floorspace, and a slight sacrifice at one end of a bedroom allowed access from the hall. The build took place in Autumn 2014 and, in spite of some foul weather, the house was kept weather-tight throughout. We were continuously informed of progress through the stages of the work. The end result is superb and all of our dealings with Charles Grosvenor people, their contractors and sub-contractors, were cordial throughout - particularly noteworthy as the process was lengthy and disruptive. We would have no hesitation in recommending Charles Grosvenor to others and indeed have already done so. Alex Grieve 20/06/2016
Alex M Grieve
Posted on 20/06/2016
, work completed 20/06/2016
Recommended
Excellent Loft Conversion Company
We were attracted to Charles Grosvenor as we needed an additional bedroom for our Edwardian terraced house. Right from the planning stage we were impressed by their professionalism, being able to create a good design and planning the complete package at a competitive price. Once local authority permission was obtained the project went ahead at a steady pace. There was a experienced builder and joiner who kept us informed on daily progress by the team, which also included plumbers, electricians and plasterers. They also undertook a re-tile with Spanish slate tiles. Russell, the supervisor, visited weekly to review progress and sort any problems. We were and remain very happy with the finished room, which acts as a lovely, en suite guest room and doubles as my wife's sewing room, being beautifully light and airy with three Velux windows. I would have no hesitation in recommending this company.
Edward Bray
Posted on 19/06/2016
, work completed 19/06/2016
Recommended