Charm Windows Ltd

We contacted Charm when we had a window glass smashed in recent bad weather. The lady on the phone was extremely helpful and managed to arrange for someone to come out later that. They stabilised the glass and then measured the unit and ordered a new one. It was fitted 2 days later. Cannot recommend this company highly enough for their service from start to finish

Quote was provided in quick time and very competitive. They worked through my requirements and nothing was too much trouble. The company was also very efficient on the phone and always responded to queries. Job was scheduled as promised and then completed with the least amount of fuss and to a very high standard. Workmen were friendly and efficient. Some of the tidiest that I've had doing work for me. I would very much recommend this trader for window/door replacement.

I cannot recommend Charm Windows enough. From John coming to measure up, to the fitters finishing the job today, I couldn’t be happier. I have had all windows and front door replaced in Anthracite and also grey dry verge fitted. I was kept well informed by Sharon in the office of timings etc when the fitters would be arriving. Everyone was very courteous and respectful of my property and I wouldn't hesitate to recommend the company.

The work involved the removal of a rotten timber first floor box window, alterations to the roof line and replacement of the fascia and rain water guttering. Structural issues were found after removal of the box window for example there was no lintel in place which charm windows then fitted one and corrected the brick work to match the existing brick on the front of the house. Charm windows also helped with some design suggestions (removal / replacement of brick work sills introducing engineering blue bricks to coordinate with the new front door). Overall the fitters were very good and went the extra mile to ensure all the work was finished to the best standard and we are very happy with the work done.

Everything about this company is first rate. The quote process, the work, the customer service. Ashley led his team superbly. All his employees and contractors were great, very polite and respectful. Sharon in the office was a star too. The entire job of building us a large 20sq metre orangery took about 10 weeks. The materials are high standard and the finish is superb. Price very competitive too. They were recommended by a friend and I in turn have no hesitation in recommending this company.

From start to finish a great service was provided. The quote was given in a professional manner. Work was scheduled to start before the recent outbreak but was postponed. We were kept up to date throughout this time and we were booked back in when safe to do so. The work was completed to a high standard, with minimal disruption. The team who fitted the windows and roof were polite, professional and very tidy. The electricians were efficient and the plasterers did a good job. Sharon provided exceptional customer service and was a pleasure to deal with. We were very impressed with Charm Windows and would have no hesitation in recommending them. Thank you for a job well done!

Great service and product. Sharon at the Charm office was particularly helpful - good communication and very thorough. Quotation was efficient and well organised. Original fitting date was scheduled for March, that fell during the Covid-19 lockdown, which had to be abandoned. Alternate date was arranged efficiently, as the lockdown rules lifted. Fitters adhered to social distancing and fitting was very smooth. FENSA certificate received and Guarantee Insurance provided as part of standard install cost. Highly recommend.

Installed a new double glazed door and replaced a window. Very competitive price, undertook work on the specified date and am very impressed with their workmanship and the finished article. Have used this company on several occasions and highly recommend them.

We ordered a 4sq metre Conservatory from Charm Windows, based on some personal recommendations and on-line reviews. We opted for a guardian solid roof, to make the room more usable all year round, and a solid rear wall. Charm, in the guise of Jon, Sharon, Ash and Stuart, managed the whole build to completion, with a high level of organisation and professionalism. The attention to detail in the finished product was fantastic, and the teams of tradesmen involved all met and exceeded expectation. We were prepared to wait for a slot in the busy Charm schedule, and they did not disappoint, having someone on site almost every day of the project plan timeline. Communications were clear and precise, the price cost effective, and the whole experience really positive. I would feel comfortable in recommending Charm Windows to anyone, and without doubt this extension is probably the best piece of work we have ever had done on our house.