Endorsed by Which?

Chelsfield Solar

4.9

80 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Solar PV is a renewable energy technology whereby electricity is generated by solar panels or roof-tiles. This is a planet friendly technology that generates electricity at source, where it is needed.

Chelsfield Solar is one of the pioneers of solar PV in the UK, designing and installing since 2002. We are specialists in PV and are a highly experienced team of accredited installers and also electrical contractors since 1998 with an outstanding reputation for professionalism, integrity and attention to detail. We provide a complete integration service for solar PV including design, project management, supply and installation for domestic, commercial and community use. We operate throughout the South East including London.

Not only are we part of the Which? Trusted Trader Network, when Which? needed advisors for its solar PV advice forums we were pleased to be their industry experts to assist with their consumer queries.

What we do

  • Renewable energy

    • Solar panels
    • Solar Panel Maintenance
  • Electricians

    • Electrical installations
    • Electrical testing services
    • Electrical emergency services
  • More Services

    • solar panel installation
    • maintenance and servicing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
80 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Great team
Customer Service
Quality
Value
I would definitely recommend Chelsfield Solar as I have found the whole company to be completely professional and supportive in all ways. From the prompt communication about the installation (6 solar panels on the front of the propery), patience and support for any issues I had to the actual installation itself, I cannot fault them in any way. They go the extra mile for you, explain everything you need to know and are very fair in their pricing. You will not get a better team!
Customer in Greater London Posted on 23/06/2024 , work completed 30/05/2024
Solar panels
Customer Service
Quality
Value
We are very grateful to the whole team at Chelsfield Solar for installing our solar panels. The company was recommended by a neighbour and we did not regret. The engineers completed their job outstandingly professional. The office ladies, Lorna and Clare were very helpful, responding to our queries promptly and supporting us through the whole procedure. A massive thank you!
Customer in Thurrock Posted on 15/02/2024 , work completed 16/01/2024
Third installation by this firm and would not use anyone else
Customer Service
Quality
Value
Our first installation in 2010 was for solar panels and along with the vast majority of your customers we received great advice, fault free installation, and clean and tidy working. The inverter failed some years later and was replaced with equally good work. Our second installation 2 years later was for further panels in advance of the FiT rates dropping and was equally efficient. Inverter failed some years later and was replaced at minimal cost to us, by Mike We have just had three further panels on a different facing roof and a battery installed this week which is neat and tidy, they were in and out in the day They always turn up when they say, they arrange everything and appear to charge fairly. Unlike some Solar firms they are still around many years after first installation and appear to be set to stay in business for a long while to come - rightly so.
Customer in Cambridgeshire Posted on 09/02/2024 , work completed 06/02/2024
Brightening homes with their electrifying solar panel service!
Customer Service
Quality
Value
I wholeheartedly recommend Chelsfield Solar to anyone considering having solar panels installed on their home. Their exceptional customer service, meticulous attention to detail, and commitment to excellence have made them a true partner in our journey towards sustainable energy use. Our home presented a unique challenge due to the presence of two meters/MPANs and an annex. The team at Chelsfield Solar rose to the occasion, meticulously assessing our property and thoroughly explaining our options for optimal panel placement and power system configuration. Prior to panel installation, roof work was required. Chelsfield Solar seamlessly coordinated with local tradesmen, ensuring our project progressed smoothly within the established timelines. A large team arrived on-site, exceeding our expectations in terms of both work quality and consideration for our family and neighbors. Even after installation, Chelsfield Solar's support has been unwavering. Twice I visited their store with questions about system maintenance, and each time, the team was friendly, patient, and dedicated to helping us maximize our energy provider benefits. Choosing Chelsfield Solar for our solar panel installation has been an absolute pleasure. Their expertise, professionalism, and commitment to customer satisfaction are unmatched. I wholeheartedly endorse them without reservation. (Yes, this is a genuine review!)
Customer in Hertfordshire Posted on 25/11/2023 , work completed 15/11/2023
Fantastic service for over 12 years!
Customer Service
Quality
Value
The team at Chelsfield (particularly Natalie) have always been helpful and responsive with every query, from my initial solar installation, over 12 years ago, to my battery instalation, a year ago, and more recently to help me with schematic's and switching FIT from on provider to another. Great team and company I cannot recommend them strongly enough.
Customer in Greater London Posted on 23/10/2023 , work completed 25/10/2022
Solar Installation
Customer Service
Quality
Value
Chelsfield Have been totally professional from the very start of the process. From the initial enquiry to the completion of the installation. The initial enquiry was dealt with promptly. They arrived on the Date specified to carry out the survey for the quote. The quote arrived when they said it would and they promptly answered any questions I had. The installation date was booked and carried out on the date specified. On the installation day 6 fitters arrived and the installation was carried out efficiently and completed on the same day. The installation is extremely neat and all mess removed from the house. All 6 fitters were polite helpful and a pleasure to have around doing the install. Would Highly recommend Chelsfield for a solar installation
Customer in Hertfordshire Posted on 07/06/2023 , work completed 06/06/2023
hopeless
Customer Service
Quality
Value
For what we paid for an inspection of our solar installation - £192 - I now realise (after having had a proper inspection by a very good firm) that Chelsfield were useless. They stayed about 30 minutes, picked up one obvious fault and left. Days later we had to prompt them for the written report, which they had forgotten about. Claimed they could not inspect everything due to 'lack of light'. Fact check - there is lighting in the loft; and torches can be bought cheaply! They missed all the critical faults picked up by another company. Should have given us our money back. Such a poor and unfriendly service.
Customer in Greater London Posted on 20/05/2023 , work completed 05/11/2022
The trader replied (on 22/05/2023)
Dear Customer - Further to your review we are most saddened and surprised to hear of your dissastifaction. We performed a system check for you as you felt the installers of your system had let you down. We received an email from you on the 17th November thanking us for the report which you said was set out clearly and useful. On our report we mentioned that you should monitor the system for the next 2 weeks to check that the remedy was stable - we have not heard anything at all from you since this email. The lack of light you mention was not in the loft, it referred to the fact it was a dark/cloudy day therefore the Solar PV would not be generating. It is most upsetting to find this review when you have not contacted us directly to discuss. If you felt we had not completed our job properly we would have of course rectified this.
Excellent from start to finish
Customer Service
Quality
Value
From our initial enquiry all the way through to having an operational PV system installed the whole team have been a pleasure to work with. The office team are very responsive and knowledgeable and the on-site team were punctual, tidy and also very knowledgeable. The we had a nine panel PV system with a battery storage unit and the install was completed within one day. I would highly recommend Chelsfield to anyone considering solar energy.
Customer in Hertfordshire Posted on 01/02/2023 , work completed 30/01/2023
Installation of solar panels and battery
Customer Service
Quality
Value
The installation of solar panels and battery was done well, to schedule and to budget. Good communications and helpful.
Customer in Hertfordshire Posted on 24/01/2023 , work completed 04/11/2022
Professional and efficient team
Customer Service
Quality
Value
No words can express how efficient and professional Mick and his team were. A great job, efficient and informative. Would definitely recommend no hard sales pitch genuine advice and great workmanship Once again thank you.
Dave in Hertfordshire Posted on 05/12/2022 , work completed 02/12/2022