Chelsfield Solar

I wholeheartedly recommend Chelsfield Solar to anyone considering having solar panels installed on their home. Their exceptional customer service, meticulous attention to detail, and commitment to excellence have made them a true partner in our journey towards sustainable energy use. Our home presented a unique challenge due to the presence of two meters/MPANs and an annex. The team at Chelsfield Solar rose to the occasion, meticulously assessing our property and thoroughly explaining our options for optimal panel placement and power system configuration. Prior to panel installation, roof work was required. Chelsfield Solar seamlessly coordinated with local tradesmen, ensuring our project progressed smoothly within the established timelines. A large team arrived on-site, exceeding our expectations in terms of both work quality and consideration for our family and neighbors. Even after installation, Chelsfield Solar's support has been unwavering. Twice I visited their store with questions about system maintenance, and each time, the team was friendly, patient, and dedicated to helping us maximize our energy provider benefits. Choosing Chelsfield Solar for our solar panel installation has been an absolute pleasure. Their expertise, professionalism, and commitment to customer satisfaction are unmatched. I wholeheartedly endorse them without reservation. (Yes, this is a genuine review!)

The team at Chelsfield (particularly Natalie) have always been helpful and responsive with every query, from my initial solar installation, over 12 years ago, to my battery instalation, a year ago, and more recently to help me with schematic's and switching FIT from on provider to another. Great team and company I cannot recommend them strongly enough.

Chelsfield Have been totally professional from the very start of the process. From the initial enquiry to the completion of the installation. The initial enquiry was dealt with promptly. They arrived on the Date specified to carry out the survey for the quote. The quote arrived when they said it would and they promptly answered any questions I had. The installation date was booked and carried out on the date specified. On the installation day 6 fitters arrived and the installation was carried out efficiently and completed on the same day. The installation is extremely neat and all mess removed from the house. All 6 fitters were polite helpful and a pleasure to have around doing the install. Would Highly recommend Chelsfield for a solar installation

For what we paid for an inspection of our solar installation - £192 - I now realise (after having had a proper inspection by a very good firm) that Chelsfield were useless. They stayed about 30 minutes, picked up one obvious fault and left. Days later we had to prompt them for the written report, which they had forgotten about. Claimed they could not inspect everything due to 'lack of light'. Fact check - there is lighting in the loft; and torches can be bought cheaply! They missed all the critical faults picked up by another company. Should have given us our money back. Such a poor and unfriendly service.

From our initial enquiry all the way through to having an operational PV system installed the whole team have been a pleasure to work with. The office team are very responsive and knowledgeable and the on-site team were punctual, tidy and also very knowledgeable. The we had a nine panel PV system with a battery storage unit and the install was completed within one day. I would highly recommend Chelsfield to anyone considering solar energy.

The installation of solar panels and battery was done well, to schedule and to budget. Good communications and helpful.

No words can express how efficient and professional Mick and his team were. A great job, efficient and informative. Would definitely recommend no hard sales pitch genuine advice and great workmanship Once again thank you.

I had a Solar PV and Battery system installed by Chelsfield Solar. I felt Chelsfield presented me with the best options really taking into account the location, surroundings and my electricity demands. They knew the area and were even aware that I would have to navigate getting extra approvals as it was a conservation area, not wanting me to proceed until I had all appropriate permissions in place. I was informed of supply issues around the battery in advance, they highlighted and discussed price changes (which in the current climate were not a surprise) and they provided options to me if I had wanted to look at cheaper alternates. They kept me informed throughout the process. Everything was done to schedule from site survey, scaffolding to installation. They genuinely seem to care about the environment and ensuring you have a system that will operate well for you. I found them knowledgeable, professional and helpful. I would highly recommend.

Although we did experience a few supply chain related issues (over which Chelsfield Solar had no control), we are very happy with service and installation we have received. Pre-sales was great, with all the options well explained and regular updates regarding delays to the panels and battery. Sites site visits were punctual and informative, and the scaffolding was put up and dismantled on the days agreed without any fuss. Finally the installation team did a great job even when presented with a few left-field challenges in the form of a brand new version of the inverter! Investing in solar is a complex process, but I am confident that thanks to Chelsfield Solar we have the right system for our needs and any issues will be dealt with effectively in the future. Highly recommended.

Solar and batteries fitted, after sales good to start then trailed off. Owner came to try to sort problems but advised got him beat and he would look into it possibly three to four months ago no contact since, even though I have sent Mike photo's, I then texted Natalie on 24th June 2022 who advised she would get back to me still no contact. My Energi has been excellent we were sold their App with the solar we have had two new hubs trying to solve the problem and they then advised me (talked me through it) to switch the wires on one hub, It now works perfectly (fingers crossed) So the installation was incorrect for the last eighteen months. Would not recommend.