Endorsed by Which?

Chigwell Bathroom Services

5.0

129 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Dec 2019

About

Whether it’s been a hard day at work and you need to soak in a relaxing bath, or it’s a jump start, awakening shower to get you into the day, Chigwell Bathroom Services will provide the solution. We will create a space for you that fits your aspirations and at a price which will help you have more than you thought possible. Chigwell Bathroom Services began in 1996 when it’s founder, Steve Brightman realised that the most basic of bathrooms could become a haven of rest and relaxation. With 19 years of experience, Steve and his team are qualified to provide any configuration of bathroom you desire. Drench showers, relaxing bathrooms or wet rooms are a speciality
Complaints
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Ombudsman Services Ltd for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact Which Trusted Traders in the first instance on 01179812929

What we do

  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Wet rooms
    • Accessible bathrooms and showers
  • Electricians

    • Electrical installations
  • Kitchen fitters

    • Kitchen installation
    • Kitchen design
    • Kitchen refurbishment
  • Water softener installation and maintenance

  • Tanking

  • Heating contractors

Customer reviews

Why you can trust these reviews

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5.0
129 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Bathroom installation
Customer Service
Quality
Value
Steve and the team were great from start to finish. They were super clean making sure they protected all carpets. He was clear about all timings throughout the project and ensured we were kept up to date with progress. Steve even helped fixing another small plumbing issue whilst working on the bathroom. The work has been finished to a high standard and a focus on small details ensuring fixings are well hidden. We’re really happy with the final finish, would happily recommend to friends and family.
Customer in Essex Posted on 15/03/2023 , work completed 14/03/2023
The trader replied (on 03/04/2023)
Many thanks for taking the time to leave us a great review. It always gives us great pleasure and satisfaction knowing our customers are left feeling very happy about their new refit and us as a company.
Very happy.
Customer Service
Quality
Value
After doing some research we chose Steve to renovate our toilet and bathroom whilst we were away on holiday, and we are so glad we did! He looked after our home leaving it very clean and tidy, he kept us updated every day with progress and ultimately delivered a very high standard of finish. He was also really easy to work with during the entire process. We've tried cheaper tradesmen in the past and got what we paid for. With Steve, we paid for a quality job and got one! I can't think of anything I'd change.
Customer in Greater London Posted on 01/03/2023 , work completed 23/02/2023
The trader replied (on 03/04/2023)
Thank you for leaving us a fantastic review and trusting us in your home whilst being away. We know it was a wonderful surprise to come home too.
Fantastic work, again!
Customer Service
Quality
Value
Steve and his team did a truly fabulous job creating two beautiful new bathrooms for us 5 years ago. So when a manufacturer’s fault emerged with the shower enclosure and we needed to have a replacement fitted, there was nobody else we wanted to trust with the work. We knew it wouldn’t be easy to take out the original enclosure, replace it with a different model of slightly different size, and leave everything looking perfect, but Steve and Ted worked a miracle. In our experience, Chigwell Bathroom Services are brilliant.
Suzanne in Essex Posted on 30/01/2023 , work completed 30/01/2023
The trader replied (on 03/04/2023)
It means so much to me on a personal level when we get asked back to carry out further works for a previous customer. Thank you for having the trust in us and for taking the time in leaving us a great review again!
Repeat customer
Customer Service
Quality
Value
This is the fourth time that my family and I have used Chigwell Bathroom Services. As always, Steve and team are a pleasure to have in the house. Steve project managed the entire bathroom refit on our upstairs and downstairs bathrooms and the only thing I had to do was supply the tea and coffee! The team are polite, respectful and took the time to engage with my 4 year old when she was home. They left the house clean and tidy every day and Steve was always quick to respond to communications via text or phone. I would highly recommend CBS.
Customer in Essex Posted on 22/01/2023 , work completed 15/12/2022
The trader replied (on 03/04/2023)
Thank you for the lovely comments in your review. It always gives me great satisfaction knowing that we are doing a great job. It was a pleasure to be back doing work for you and your great hospitality for keeping us going with a supply of tea and coffees during the whole duration we were with you. Thanks again for your business!!
Fabulous bathrooms.
Customer Service
Quality
Value
Steve and team have given us three fabulous bathrooms, replacing a family bathroom and two en suites which were all leaking. The tiles we chose for the showers were individual hexagonal tiles which were difficult to work with - Simon was meticulous in setting out the pattern and making sure it flowed properly around the corners. The result is fantastic. The whole team were friendly and helpful, even helping make good decorating issues from other tradesmen outside the bathrooms. They ensured all surfaces were covered, cleaned up meticulously each evening and did a very thorough clean as each bathroom was completed (thanks Ted). A brilliant team that we wouldn’t hesitate to recommend.
Customer in Greater London Posted on 23/09/2022 , work completed 23/09/2022
The trader replied (on 03/04/2023)
Thank you both for your kind words and for leaving us such a great review. It was an absolute pleasure working along side you all to produce the great outcome of your family bathroom and two en-suite rooms. I am delighted with the finished projects. It was a pleasure working for such a lovely great family.
Outstanding work.
Customer Service
Quality
Value
We were very happy with the bathroom renovation carried out by Steve and his team. He was very friendly, professional and arrived on time each day. He covered our hallway and stairs on the first day with a protective layer and cleaned up meticulously and the end of each day. Steve's co-workers were also very friendly and professional. The standard of the end product was extremely high and we would not hesitate to have him again. In fact, we intend to renovate our cloakroom soon and we have already spoken to him about carrying out the work.
Claudia & Henry in Greater London Posted on 30/07/2022 , work completed 26/07/2022
Excellent Company
Customer Service
Quality
Value
Yet again another superb installation from Steve and his team carried out, this time a new kitchen. The work was carried out to schedule in a cheerful and professional manner. Always happy to oblige on any particular requests I cannot recommend Chigwell Bathrooms enough.
Customer in Essex Posted on 13/06/2022 , work completed 20/05/2022
The trader replied (on 03/04/2023)
Thank you for your review. It was a pleasure working with you to build your dream kitchen.
Replacement of shower cubicle
Customer Service
Quality
Value
Chigwell Bathroom Services replaced an old shower unit by ripping out the old surround and the backing tiles. He replaced it with shower boards and a new tray and surround. We had problems with the delivery of some of our items so our job had to be put back. Steve was very accommodating, professional and did an excellent job of fitting us in around his schedule because of the delays with our deliveries (not his fault!). He did a first-class job and was such a clean worker, covering all our stairs and hall with protection for our carpets. I would thoroughly recommend him.
Customer in Essex Posted on 02/05/2022 , work completed 13/04/2022
The trader replied (on 03/04/2023)
Many thanks for taking the time in leaving us a review. Delivery times did delay us but lucky enough we managed to work through this without too much upheaval for you. We take great pride in covering all carpets, wooden floors ect. We do what others can’t and don’t do!!
Beautiful new bathroom
Customer Service
Quality
Value
Steve and his team did a great job of refurbishing my dilapidated and leaking bathroom. The work included replacing the ceiling, plastering throughout, new lighting and pipework. They also decorated my hallway and replaced the hall radiator. I am really pleased with the result: a lovely finish and a transformed bathroom which is so nice to use. Steve was very organised, helpful and friendly and kept me informed at each stage as I was away when much of the work was carried out. I appreciated his experience and guidance on fittings and layout. Everything was done on time and within budget. Steve followed up at the end to make sure I was happy with everything - he quickly returned to change the tap and make adjustments after the supplier provided the wrong model. Steve and the team kept everything clean and tidy and did a good job of clearing all up at the end. The three flights of stairs to my flat will not have been easy but they got everything up and down without complaint. I would use them again.
Customer in Greater London Posted on 10/04/2022 , work completed 31/03/2022
The trader replied (on 03/04/2023)
Many thanks for your great review. It was a pleasure working together to remodel your old bathroom and transforming it into a new modern bathroom even if it means going that extra mile . The stairs definitely kept us all fit.
Two stunning new bathrooms
Customer Service
Quality
Value
After 20 years both our family and en-suite bathrooms needed updating. Steve and his team were able to make our dreams into reality. They worked hard, nothing was too much trouble and even finished the job a couple of days early. The work is of a high standard and they were professional and kept everything clean and tidy. I would definitely recommend Steve.
Customer in Essex Posted on 05/01/2022 , work completed 08/12/2021
The trader replied (on 03/04/2023)
Thank you for taking the time in leaving us a lovely review. We always aim to please our customers and our team work hard from start to finish to maintain our high standards, especially in leaving your home clean and tidy throughout the project. Thanks again for your business.