Endorsed by Which?

Chim Me Sweep Chim Me Build

5.0

309 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

May 2020

About

Sadly, due to escalating operational costs, we have had to put our Area Day price up to £49.00 per chimney flue. We have tried everything not to put our price up and THANK CUSTOMERS who understand our Area Day pricing, helping to keep the price down and save the planet, little by little. Proudly keeping customers SAFE, at a fair price. We still believe in social distancing as it is an extension to our normal safety measures. We check your carbon monoxide alarm is working and positioned correctly. We carry out smoke test two to check your appliance is working safely.
Traditional chimney sweeps that use both old and new methods to clean and maintain your chimney, keeping you SAFE and WARM.

Established in 1981, we work closely with the industry to keep up with the standards as they evolve.
TQUK level 3.
Safety in the workplace.

Always looking to improve and offer a better customer experience. Our customer's safety, wellbeing and comfort are at the heart of our operational philosophy.

What we do

  • Chimney Sweeps

    • Chimney Repair
  • Chimney builders, liners and specialists

    • Chimney re-pointing
  • Fireplace and stove installers

  • More Services

    • everything to do with chimneys is what we do
    • advice is free

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
309 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great work
Customer Service
Quality
Value
Fraser was polite, personable, explained the procedure, answered questions and did a great job. Would certainly recommend
Customer in Surrey Posted on 29/11/2025 , work completed 24/11/2025
Chimney Sweep
Customer Service
Quality
Value
I called Fraser to come and sweep my chimney at short notice He arrived exactly on time to the minute He was a very nice man Everything was protected and he was very quick and efficient with n undertaking the sweep. I also enjoyed him company I would not hesitate to recommend him to anyone and will be booking him next year and for years to come, Fantastic company recommended,
Customer in Surrey Posted on 29/11/2025 , work completed 27/11/2025
Efficient, effective and knowledgeable
Customer Service
Quality
Value
Chim-me-sweep does an excellent job. They send reminders when it’s time to book a sweep in and are helpful when booking in a slot. Fraser is very friendly, knowledgeable and very helpful. The work was done promptly and efficiently. All within budget.
Customer in Surrey Posted on 23/11/2025 , work completed 20/11/2025
The trader replied (on 29/11/2025)
Thank you so much for your kind review. Annual text reminders have proved invaluable to our customers, who, having busy lives, can understandably let the regular service of their appliance fall on their list of priorities. Our prices have always reflected our intention to encourage customers to have their appliance serviced, without feeling it is a burden to their household budget.
Excellent service
Customer Service
Quality
Value
Very efficient and professional work. Communications were good, he was very neat and tidy and overall we felt he was a trustworthy person.
Customer in Surrey Posted on 18/11/2025 , work completed 11/11/2025
The trader replied (on 29/11/2025)
Many thanks for your kind review. We pride ourselves on our integrity as we often find customers are otherwise engaged when we attend appointments, either with family or on a work call, whatever it may be, our customers can trust us to perform the work and leave the property as tidy as possible. Communication is vitally important as our customers have busy lives, so making contact should we be running behind, or ahead of, schedule gives our customers time to evaluate the best use of their time before we arrive.
Excellent!
Customer Service
Quality
Value
Fraser is so professional and friendly. As well as providing an excellent service, with great expertise and tidying/cleaning up after working on the chimney, he provides sound advice. 100% recommend!
Customer in Surrey Posted on 17/11/2025 , work completed 11/11/2025
The trader replied (on 17/11/2025)
The value to our business from such kind reviews cannot be underestimated, so thank you for posting such an encouraging review. Advice is free so we look forward to customers asking questions about their fire or stove. Enquiries often relate to best practice or improving efficiency and as such, encourage customers to have a vested interest in their appliance, which in turn, helps us to keep you all safe and warm.
Great
Customer Service
Quality
Value
Punctual, polite, thorough, meticulous in cleaning .well planned before he comes and books next Reminder as he finishes
Customer in Surrey Posted on 15/11/2025 , work completed 11/11/2025
The trader replied (on 17/11/2025)
Thank you so much for your kind review. We pride ourselves on offering a service we as consumers would like to expect, so confirmation that our customers praise our work for those attributes encourage us to maintain such high standards. Our annual/ bi-annual text reminder service has been very well received by many customers and is a service we will continue to provide, understanding that our customers also have very busy lives.
Excellent service - thoroughly recommend
Customer Service
Quality
Value
Fraser arrived, introduced y and get setup. He talked through what he was doing and gave valuable advice. Was extremely clean & tidy.
Customer in Surrey Posted on 12/11/2025 , work completed 04/11/2025
The trader replied (on 12/11/2025)
Many thanks for your review. We always try to offer unbiased and practical advice on the efficient use of a customers appliance, be that an open fire or a log burning stove. Cleanliness is a prerequisite of our service, ensuring the appliance is ready to use before leaving a property.
Fantastic
Customer Service
Quality
Value
Fraser was very polite and did a fantastic job. His advice was great. He was early which suited my working day better. All in all, a fantastic service.
Customer in Surrey Posted on 03/11/2025 , work completed 27/10/2025
The trader replied (on 06/11/2025)
Thank you so much for your kind review. We understand our customers have very busy lives so always endeavour to be prompt for appointments. When offering appointments, we feel it important to offer a specific time (as opposed to a timed window, e.g. 1 to 5pm) so customers can better plan their day around their appointment, as well as offering structure to our working day.
Helpful advice, easy to book and great price
Customer Service
Quality
Value
Found the whole booking process smooth with a quick response. Fraser came on time and completed the work quickly, and was very careful to keep the whole area clean. Fraser then kindly took the time to explain some ways to improve chimney health and also didn’t try to upsell me for an additional sweep unnecessarily. Will happily book again and looking forward to the reminder text in a year’s time which is a very helpful service.
Customer in Surrey Posted on 21/10/2025 , work completed 21/10/2025
The trader replied (on 21/10/2025)
Many thanks for your kind review. Our priority is our customers' welfare and safety, and part of our service is to be prompt, efficient, helpful and leave the customers property as clean as possible. Verbal feedback from our customers regarding our text prompts for annual sweeps has been extremely positive, a service we intend to continue.
Wood-burner stove sweep
Customer Service
Quality
Value
Second time I’ve had my stove flue swept by chim-me-sweep. Would definitely recommend and use again. They are friendly, punctual, efficient and experienced.
Customer in Surrey Posted on 01/07/2025 , work completed 26/06/2025
The trader replied (on 02/07/2025)
Many thanks for your wonderful review. We pride ourselves on offering a service which our customers can rely on, time after time, ensuring their safety and well being is always our primary priority, whilst being approachable and unbiased.