Endorsed by Which?

Chim Me Sweep Chim Me Build

5.0

277 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 08:30–17:45
  • Tuesday 08:30–17:45
  • Wednesday 08:30–17:45
  • Thursday 08:30–17:45
  • Friday 09:00–17:00
  • Saturday 10:00–15:00
  • Sunday 10:30–14:30

Organisations and Awards

May 2020

About

Sadly we have had to put our area day sweep price up to £49.00 per Chimney flue. We have tried everything not to put our price up and THANK CUSTOMERS who understand our area day pricing to keep the price down and help a little bit on saving the planet.

Proud to be keeping customers SAFE and at a fair price.

We still believe in social distancing as it is an extension to our normal safety measures.
We check your carbon monoxide alarm is working and positioned correctly.
We carry out smoke test two to check your appliance is working safely.

Traditional chimney sweeps that use both old and new methods to clean and maintain your chimney, keeping you SAFE and WARM

Established in 1981,
We work closely with the industry to keep up with the standards as they evolve.
TQUK level 3.
Safety in the workplace.

Always looking to improve and offer a better customer experience.

What we do

  • Chimney Sweeps

    • Chimney Repair
  • Chimney builders, liners and specialists

    • Chimney re-pointing
  • Fireplace and stove installers

    • Log burners
    • Wood burning stoves
  • More Services

    • everything to do with chimneys is what we do
    • advice is free

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
277 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Outstanding Chimney Sweep
Customer Service
Quality
Value
Joining happy band of customers! Nine years ago, Robert and Simon installed wood burning stove in our period property. The chimney had to be expertly angled, due proximity of walls/roofs etc., which was managed with great precision. Robert has kept our stove in good working order and swept our chimney bi-annually, since then. He is a fund of knowledge and interest and a delight to converse with. We recommend him 110 per cent!
Susan in West Sussex Posted on 27/01/2023 , work completed 22/12/2022
Gnome Sweet Gnome
Customer Service
Quality
Value
This man has seen inside more chimneys than Father Christmas. He knows his stuff and just like Santa he visits my home once a year. Another great job done, THANK YOU.
Customer in Surrey Posted on 04/11/2022 , work completed 04/11/2022
Expert service
Customer Service
Quality
Value
Robert is clearly an expert in his field. Very knowledgeable and always takes the time to explain his craft, ensure your fireplace is safe and all done with a smile and a conversation. It's the second year we have used him and he is also very reasonably priced. Can't really imagine a better recommendation to make.
James in Surrey Posted on 26/09/2022 , work completed 26/09/2022
The trader replied (on 27/09/2022)
Thank you for your review this is what encourages us to do what we do and offer the best we can, especially in today's challenging world.
Quick and friendly
Customer Service
Quality
Value
Needed a Chimney cleaned, the first time in 15 years. The guy turned up, on time and was friendly. The job itself was done quick, clean and with no fuss. Quite a lot of dirt was removed, so really happy I had the work done. He also offered some good advice after the cleaning.
Kevin in Berkshire Posted on 01/07/2022 , work completed 01/07/2022
The trader replied (on 02/07/2022)
Always happy to advise and help customers, be they new to us or regulars. Thank you.
Really Helpful and Communicative in a Crisis
Customer Service
Quality
Value
Our chimney ventilator cover was blown off during the recent storm. The chimney had no fireplace or breast inside the rooms of the house, just a supported stack in the loft. We were worried about the rain running down the inside of the chimney and soaking into the ceilings and affecting the electrics. We were given the number of Chim-Me-Sweep, Chim-Me-Build and spoke to the owner, Rob Wallace. He was very busy with calls due to all the storm damage, but somehow he found a way to fit us in on the same day. He had already asked for photos of the chimney stack so he knew that access to the stack was readily and safely available. He also explained that the old, damaged vent cover was not appropriate to keep the rain out. What was needed was a chimney cap. When he arrived, he set up his ground to roof ladder and secured it. Then he carried his roof ladder with roof hook to safely attach it to the roof spine. He warned me beforehand that if there was no pot at the top of the stack then capping it could be problematic. As soon as he reached the top he affirmed there was a pot and he immediately capped it. Job done!! Throughout the process Rob was friendly, professional and kept me up-to-date on when and if he was able to come, which put my mind at rest. His work at our house was very efficient. Honesty, efficiency, great communication and very friendly. Thanks, Rob.
Customer in Surrey Posted on 21/02/2022 , work completed 21/02/2022
The trader replied (on 22/02/2022)
Thank you for such a constructive review, it really helps customers, so they understand how we work and what we do, from a customers point of view. Again thank you and Stay Safe Robert.
Not just Swept but corrected!
Customer Service
Quality
Value
Robert has been amazing, I am a complete novice to real fires and his help and guidance has been invaluable. A professional of the highest standards!
Customer in Windsor and Maidenhead Posted on 04/02/2022 , work completed 03/02/2022
The trader replied (on 04/02/2022)
I still enjoy helping people to enjoy there fire safely, especially in today's challenging world. Stay Safe
Driving Gnome for Christmas
Customer Service
Quality
Value
I have used this company to sweep the chimney for the past five years now and wouldn't consider using anyone else. I have recommended to friends as a helpful friendly service at an excellent price. As always a clean efficient job completed without fuss done again this year.
Customer in Surrey Posted on 05/10/2021 , work completed 04/10/2021
The trader replied (on 04/02/2022)
Mrs Gnome, sorry for the delay in posting a reply, only just catching up with all the delays caused by COVID postponements. Have a Happy and Safe Gnomy Year
Clean, knowledgeable and efficient
Customer Service
Quality
Value
We had our chimney swept this week. The company were professional and exceptionally clean and efficient. It was easy to contact them with a prompt response. Prices are very competitive. Thank you. Will use you again.
Mary in Surrey Posted on 09/09/2021 , work completed 07/09/2021
Complete professional
Customer Service
Quality
Value
After our chimney was damaged by our neighbours building work we got in touch with Rob at Chim-me-sweep. Right from the first visit, it was clear he was very experienced and we were in safe hands. It took several months and several visits to sort out all the issues (despite covid) but Rob helped us every step of the way with helpful advice and a can do attitude throughout. Any quote he gave was always provisional depending on what he would find, and he always charged less if the issue was more straightforward. Rob initially checked our roof, undertook a breach test to see if the mortar had been damaged, inspected the roof, cleaned the flues and safely closed the chimney down. He removed the now defunct fire surround, cleared out the debris and fitted a liner. He then recommended a wood stove manufacturer and even a stove that would fit perfectly. He measured the hearths and informed us of the size and current regulations so we could order from our chosen manufacturer with confidence. He fitted the hearths and a week later returned to fit the stove and mantlepiece he had also given us great advice on. Rob does not need to advertise because word of mouth and repeat business from satisfied customers is all the marketing he needs. From now on we will always call Rob for annual maintenance or if a problem occurs, as we know he will do a brilliant job, and be a really friendly guy in the process, going out of his way to help. We recommend him highly.
Susan in Surrey Posted on 09/09/2021 , work completed 20/08/2021
Chim-Me-Sweep.co.uk
Customer Service
Quality
Value
I recommend Chim-Me-Sweep very highly, I have used them for the last 4 years. Rob always calls to confirm the appointment on the day, he is clean and tidy and is always cheerful. He is more than happy to give advice if you require it. Best of all I have peace of mind that the chimney is ready for the next season.
Customer in Surrey Posted on 08/09/2021 , work completed 08/09/2021
Great service and advice
Customer Service
Quality
Value
We have used Chim-me-sweep for many years and have always found their service to be efficient and of a high quality. Robert is very approachable for advice and we’d recommend their service for anyone looking for a chimney sweep or any service relating to chimneys.
Customer in Surrey Posted on 19/08/2021 , work completed 19/08/2021
A great service as alway!
Customer Service
Quality
Value
Had our chimney routinely swept last week. Fast and efficient job, no mess and very friendly service! Would highly recommend them.
Customer in Surrey Posted on 25/07/2021 , work completed 22/07/2021
The trader replied (on 26/07/2021)
Thank you for a brilliant review, it makes me keep going in this strange challenging world. Live Long and Stay Safe.
Expert, reliable, inexpensive. What's not to like?
Customer Service
Quality
Value
I have a large, cast-iron gas stove in my lounge that gets used about 20 times a year at maximum, so I assumed that my chimney would rarely need sweeping. For this reason it hadn't been done for 25 years and I began to feel it would be sensible to have it done again. I contacted several sweeps for prices and Mr Wallace's was the lowest - and he sounded the most authoritative. Unfortunately, he had to advise that, because of changed regulations, my stove would first have to be disconnected by a qualified Gas-Safe engineer and reconnected after the chimney was swept. (This was a service he could no longer offer because his qualification had lapsed because he did not work in the gas industry.) In order to use him I had to find a suitable gas engineer - which was a bit of a struggle - but I finally managed it. However, the engineer's price was nearly twice that of Mr Wallace and for a small fraction of the work. I arranged for the stove to be disconnected and for Mr Wallace to visit on the following day. He turned up 15 minutes early (Covid-masked) and got straight down to work, taking great care not to scratch the tiling when moving the stove. The lower chimney was swept quickly and he also opened up an exterior flue panel and swept the upper part of the chimney. All debris was removed without any escape of soot or dirt. He also advised how I should inspect the chimney - to see if I actually needed to call a sweep out. Sadly, I may not need to use him again!
Robert in Surrey Posted on 16/07/2021 , work completed 16/07/2021
The trader replied (on 18/07/2021)
Great description of the works carried out, it helps our customers to know how we guide and help them. Sweeping and checking your chimney is safe, the carbon monoxide detector is in the right place and working, PPE is just an extension of us keeping you all SAFE. Live Long and Stay Safe.
Wood burning stove removal
Customer Service
Quality
Value
Robert was very friendly, carried out the work quickly and gave us great advice for the next stage of our project. He gave us a best/worst case ranged quote and the final invoice was at the lower end of the scale. He came across as very hard working and honest.
Dave in Surrey Posted on 08/07/2021 , work completed 28/06/2021
Always reliable and very fairly priced
Customer Service
Quality
Value
Rob has been sweeping our chimneys for a good number of years now. I don't think the price has gone up yet! He is very reliable and incredibly clean - never any mess despite it being a messy job. Very happy to recommend him.
SW in Surrey Posted on 07/07/2021 , work completed 08/06/2021
The trader replied (on 18/07/2021)
It is always good to catch with regular customers and even better that they still enjoy reviewing us, thank you. Live Long and Stay Safe
Chimney Clean
Customer Service
Quality
Value
Robert arrived on time, all PPE'd. Cleaned the chimney quickly and with no mess. Gave useful advice on the stove we've had installed since his last visit.
David in Surrey Posted on 29/06/2021 , work completed 29/06/2021
The trader replied (on 29/06/2021)
David, it was good hearing how happy you are with your new stove and how well the installers handed it over to you. Thank you for your review it is always good that you mention PPE and distancing as it gives confidence to customers who do not know us. Live Long and Stay Safe.
Professional and thorough.
Customer Service
Quality
Value
Rob swept both my chimneys and changed the rope on my wood burning stoves that had perished. He also advised me on the best placement for my carbon monoxide alarms. He was on time, dressed in PPE and was very professional. The stoves and hearths were spotless when he left. I wouldn't hesitate to recommend him and will definitely use him again.
Claire in Hampshire Posted on 23/04/2021 , work completed 23/04/2021
The trader replied (on 29/06/2021)
I enjoy reading these reviews and it becomes more difficult to answer them, with our repeating how much they mean to our company. Thank You. Live Long and Stay Safe.
Decommissioning an old stove and chimney.
Customer Service
Quality
Value
After noting that we had barely used our old log burner for several years, we made the decision to decommission our stove, and equally the associated Chimney. After speaking with Robert on the phone, he promptly made time for a site visit; and alongside understanding our desire to decommission our stove, it was equally reassuring to draw upon his in-depth knowledge and experience - especially after Robert noted several additional issues with our existing stove and chimney set up. As such, not only did Robert kindly provide both advice and guidance on how we could remove the stove and fireplace on our own (should we wish to save some money - which we did), Robert returned at a later date to complete some remedial work to the chimney stack, cap the chimney and equally give it one last sweep as part of the overall decommissioning. In summary, we found Robert to be punctual, friendly, knowledgeable, helpful and perhaps above all, professional. Consequently, we would highly recommend his services to any and all.
Customer in Bracknell Forest Posted on 19/04/2021 , work completed 19/04/2021
The trader replied (on 29/06/2021)
So pleased to help and advise customers on the safe way of saving money and know that I have removed a dangerous stove. Live Long and Stay Safe.
Efficient, knowledgeable and polite chimney sweep.
Customer Service
Quality
Value
I found the details of this company at the HETAS website. Initial contact was made by telephone. The phone was answered promptly and politely. We had a brief discussion about the work needed scales of charging and an appointment was arranged at a mutually convenient time. On the arranged date Robert arrived punctually. He worked in a methodical and efficient way, completing the work within 30 minutes and leaving no mess. His friendly and knowledgeable manner inspires confidence. I have recommended the firm to a neighbour and expect to use the service again Spring.
Customer in Windsor and Maidenhead Posted on 05/04/2021 , work completed 26/03/2021
The trader replied (on 29/06/2021)
Thank you, we do not advertise unless you count our brilliant customers who sing our praises to friends, neighbours and family, they make it easy to keep good standards, because we just cannot let you down. Live Long and Stay Safe.
Removing Woodburner
Customer Service
Quality
Value
Needed my wood burner removed to retile the hearth, the company that installed it requested I do it myself, not thinking this was the best thing to do, I called around and found Robert from Chim-Me-Sweep, he offered advice on the phone and then came over the next day. He decommissioned the fire there and then, was very helpful, clean and explained what he had done and why. Very professional, accommodating and would definitely use him again. Highly recommended.
Liz in Surrey Posted on 25/03/2021 , work completed 25/03/2021
The trader replied (on 26/03/2021)
It was a pleasure to help after you had been let down by your original installers, it is all about being supportive in our strange new world, thank you a descriptive review. Live Long and Stay Safe.
Professional and friendly service
Customer Service
Quality
Value
I thought I had an issue with the bird nest on one of the chimneys. Rob arrived on time and did a great job, luckily there was not a nest and the chimney is drawing really well now. He is very friendly, clean and tidy and very Covid aware. Highly recommended.
Angelika in Surrey Posted on 13/03/2021 , work completed 12/03/2021
The trader replied (on 15/03/2021)
Always good to keep people safe in today's world, be it carbon monoxide safe or covid-19 safe, a smile also helps in todays world, you cannot see it, but you can hear it. Live Long and Stay Safe
On time and Professional
Customer Service
Quality
Value
Robert Wallace arrived on time to sweep one of the chimneys in my house which he completed quickly and professionally. He also provided expert advice on two other chimneys. Very strong focus on safety. Highly knowledgeable and competent as well as excellent value for money.
Customer in Surrey Posted on 05/03/2021 , work completed 04/03/2021
The trader replied (on 10/03/2021)
Thank you, we always feel gratified when customers acknowledge our efforts to keep the safe especially in today's strange world, Stay Safe and Live Long
Clean, efficient, fast
Customer Service
Quality
Value
Very happy with service. This was the first time I had Robert carrying out the work for me as I followed a friend s recommendation. Rob did the work in a fast cleaned efficient manner and took time to talk me through the report and answer questions I had. Will certainly be using his services again in the future.
Customer in Surrey Posted on 30/01/2021 , work completed 26/01/2021
Swept chimney and removed generations of birds' nest material. Excellent job well done and very reasonably priced.
Customer Service
Quality
Value
To stop jackdaws nesting I needed a cowl to be fitted, after clearing the chimney. I booked Chim-me-sweep; he arrived dead on time, carried out the work, with difficulty bringing down a ball of twigs two feet in diameter. He dressed in PPE, wore a face-mask, laid protective material over my carpets between the front door and the fireplace, and was quick, efficient and polite throughout, cleaned up and offered good advice during discussion. When he left there was no trace that he had been, other than a clear chimney and the bundle of twigs at the end of the garden. I would unreservedly recommend this firm.
Customer in Surrey Posted on 30/01/2021 , work completed 26/01/2021
Swept chimney
Customer Service
Quality
Value
Did a great job, chimney drawing really well now. Incredibly clean and tidy. Very friendly and very Covid aware, used PPE the whole time. Highly recommended.
Customer in Surrey Posted on 23/01/2021 , work completed 19/01/2021
Great service and friendly person
Customer Service
Quality
Value
I had an annual chimney inspection with smoke test and clean. The trader communicated clearly in advance what would happen on the day, and what the requirements were to be Covid secure. The job was carried out very efficiently and there was no mess at all. The trader was friendly and explained the service very clearly, as well as providing advice on how to arrange the wood to achieve the most efficient burn. The cost was also very competitive. We will certainly use this trader for next year's inspection.
Customer in Surrey Posted on 07/01/2021 , work completed 06/01/2021
Log burner & flue sweep
Customer Service
Quality
Value
We found Robert via Trusted Trader and were impressed with his reviews. We were further impressed when upon phoning to speak with him to arrange a visit he was very helpful in trying to resolve the major soot smell we had encountered in our lounge (prior to him being able to visit). He text us to confirm the visit two days before and this was especially reassuring during these covid times. He uses full PPE and is happy to give advice and answer as many questions as you have. He gave solid advice on positioning our carbon monoxide monitor. We will defo be using him again after the season has finished for a further sweep.
Thomas in Surrey Posted on 22/12/2020 , work completed 22/12/2020
The trader replied (on 05/01/2021)
Thank you for such a comprehensive review, in today's world it helps so many people feel confident about using our services, knowing we care. Thank You and Stay Safe
Great service. 100% satisfaction.
Customer Service
Quality
Value
Arrived on time. Cleaned chimney cleanly and efficiently; gave advice on where to place our monitors and all this was conducted in a friendly, open manner. Happy to recommend.
Customer in Surrey Posted on 10/12/2020 , work completed 10/12/2020
The trader replied (on 10/12/2020)
It is great to be appreciated for doing what I believe is my job, I have had many years listening to my customers, that is now why I help and guide them with safety and the best way to use the fuels available. Have a Safe and Happy Christmas.
Good old fashion customer service at a fair price.
Customer Service
Quality
Value
Chim-Me-Sweep came recommended to me by two different family members and I can understand why. Someone who is clearly passionate about his job, communicates well, knows what he is doing and charges a fair price. Apart from this, Robert is actually a nice guy and offered some solid advice, as we are looking to install another stove. I think we will be a repeat customer. I would not hesitate to recommend Chim-Me-Sweep. Thank you!
Customer in Surrey Posted on 07/12/2020 , work completed 07/12/2020
The trader replied (on 15/12/2020)
Alway good to look after a family, it makes you feel good to be trusted in such a way, especially in today's weird world. Have a Happy and Safe Christmas.
Very informative
Customer Service
Quality
Value
Mr. Wallace was very prompt and efficient. He was also very interesting and offered much valuable advice on safety and efficiency.
Customer in Surrey Posted on 04/12/2020 , work completed 27/11/2020
The trader replied (on 07/12/2020)
Thank you, every review I receive makes me smile and in our current world that is really good, so please Stay Safe and have a Happy Christmas.
Swept my Chimney
Customer Service
Quality
Value
I was very pleased with them. here on time, clean and they were trustworthy. Will certainly use them again next year.
Which? Trusted Traders Consumer Posted on 04/12/2020 , work completed 03/12/2020
The trader replied (on 05/12/2020)
New customers who review us are our building blocks for the future and in today's world that is priceless. Thank you and have a Happy and Safe Christmas.
Not your average Sweep on the street! Just Brilliant!
Customer Service
Quality
Value
Great service from Chim-Me-Sweep! I have used this company for the past 4 years and they have never let me down, always on time, efficient, clean, helpful, friendly, cost effective and full of advice, going that extra mile every time. This year in particular taking social distancing COVID into account adhering to health and safety. I would not hesitate to recommend this company. Good to support local too!
Customer in Surrey Posted on 03/12/2020 , work completed 03/12/2020
The trader replied (on 05/12/2020)
Thank you for your determination to review me this year and for continuing support within your street and surrounding area, it has helped us to maintain the same price for over 16 years, it is sad that I am having to put the price up next year due to the increasing costs of PPE. A Big Thank You, have Wonderful a Safe Christmas.
Superb service as always
Customer Service
Quality
Value
Fast no fuss and very COVID safe service. Robert installed our log burner a couple of years ago and has swept the flue each year since. Highly recommend.
Customer in Surrey Posted on 28/11/2020 , work completed 27/11/2020
The trader replied (on 08/12/2020)
Thank you, each review means so much to us in this strange world, have a Happy and Safe Christmas
Good work
Customer Service
Quality
Value
Excellent service, friendly and professional we have used Robert for years. Totally Covid safe and secure.
Customer in Surrey Posted on 27/11/2020 , work completed 27/11/2020
The trader replied (on 02/12/2020)
I enjoy receiving reviews, it confirms to me that I am still doing my best to make my customers safe from carbon monoxide poisoning, chimney fires and in the current climate safe working practices. Stay Safe.
Swept my chimney and installed a small stove
Customer Service
Quality
Value
He was very good very efficient very helpful and a reasonable price. He was very informative and helped me to source the stove that he then ptu in my small fireplace.
Customer, Woking Posted on 26/11/2020 , work completed 07/11/2020
The trader replied (on 26/11/2020)
Thank you, I enjoyed the fact you wanted a stove and worked with me to find a stove that fitted with 2mm to spare, so I did not have to change the whole fireplace saving me extra work and you money, that's always good. Thank you and Stay Safe.
Went the extra mile
Customer Service
Quality
Value
I would recommend Robert our chimney sweep. He was polite, aware of all safety precautions re covid, did the job quickly and cleanly. He explained extra information to us including carbon monoxide regulations and new best practice on lighting a fire for a greener environment. We were presented with a certificate of standards of work on completion. we will ask him to come back in the spring! Thank you.
Customer in Surrey Posted on 18/11/2020 , work completed 18/11/2020
The trader replied (on 27/11/2020)
It is always great or is it grate, to pass on helpful information that helps customers to stay safe and enjoy there fire in today's strange world. Stay Safe.
Chimney Swept
Customer Service
Quality
Value
First time I have used this service. Robert was late, but called me to tell me why and arrived as promised. He was polite and courteous, answered all my questions about the fire and using the fireplace. He was clean and tidy and efficient.
Customer in Surrey Posted on 16/11/2020 , work completed 16/11/2020
The trader replied (on 25/11/2020)
Thank you for saying how we work, I appreciate reviews that show how I notify customers when I run late. Stay Safe.
Brilliant service
Customer Service
Quality
Value
This is the first time I have used chin-me-sweep and I will most definitely be using them again. Really professional, go above and beyond just sweeping the chimney, they replaced the rope on my wood burner at no extra cost. Would highly recommend and have already recommended to one of my friends
Customer in Surrey Posted on 23/10/2020 , work completed 23/10/2020
The trader replied (on 11/11/2020)
Thank you for such a glowing review and a further recommendation to your friend, it is always good to know we are still doing a great job, Stay Safe.
No Place Like Gnome
Customer Service
Quality
Value
I use this company every year and would not hesitate to recommend to anyone. Efficient and clean service and even in these weird times Covid safe rules very well adhered to with PPE worn at all times. I will be booking again next year without a doubt.
Customer in Surrey Posted on 15/10/2020 , work completed 12/10/2020
The trader replied (on 27/10/2020)
I like your title for my review, as usual very comical, thank you for your review, we try to keep everyone safe in these strange times
Recommended Chimney Sweep
Customer Service
Quality
Value
From the time I spoke to Robert on the phone I knew I was going to get great service from him, and I wasn't wrong. He was prompt and provided excellent value for money. He turned up at the agreed time and was very friendly and knowledgeable. I will use him in future for my yearly sweep now.
Customer in Surrey Posted on 15/10/2020 , work completed 15/10/2020
The trader replied (on 27/10/2020)
Always a pleasure to make sure a chimney is safe for all in your household, thank you for your review, it lets us know we are still doing the best we can.
Chimney sweep - very happy
Customer Service
Quality
Value
Very happy with service. Nice bloke. Excellent Covid precautions taken. Efficient service. Advice given on correct placement of carbon monoxide detector and what type to buy and also on how to replace broken board inside stove. Cleaned up well after job. Very happy. Thank you.
Customer in Surrey Posted on 13/10/2020 , work completed 13/10/2020
The trader replied (on 27/10/2020)
Happy chimney, happy stove means safe family which always makes us happy in these strange times.
Great job, great price
Customer Service
Quality
Value
Robert has swept our chimney, annually, for the last 3 years. He is very thorough, but does the job quickly. The price hasn’t changed in the time I’ve used him. He is very happy to offer advice and I was very impressed with his use of good quality PPE (with this being the first time he’s been to our house since the Covid pandemic began).
Customer in Surrey Posted on 12/10/2020 , work completed 12/10/2020
The trader replied (on 27/10/2020)
PPE is the new safety measure that is needed to keep all our customers safe, as well as checking the carbon monoxide alarm is correctly placed and working, the flue is safe to use, means a happy and safe family home.
Always a first class service
Customer Service
Quality
Value
Rob has been sweeping our chimney for a few years now and we will continue to use him. We would recommend him. Polite, job well done, everything left clean, gives good and sound advice, not pushy, and very good price.
Customer in Surrey Posted on 09/10/2020 , work completed 09/10/2020
Quality work
Customer Service
Quality
Value
Through and efficient service. Second time used this company. Gave lots of advice last year for correct and smoke free way of lighting fire. Excellent safety checks and advice, including the correct position for carbon monoxide detector. Advice also on invoice in pictorial form. Reinforce advice this visit. Would highly recommend this company. Feel very safe with this chimney sweeping company. Costs are very fair, in fact cheaper than sweep I used 5 years ago who did not give advice. Rate is cheaper if agree to have chimney swept when sweep working on sand day in area, rather than special visit. Arrived at correct time.
Customer in Surrey Posted on 18/08/2020 , work completed 11/08/2020
The trader replied (on 01/09/2020)
Thank you for such a helpful review, it helps us to keep our price fair with such an explanation from a customer. Stay Safe.
Good job
Customer Service
Quality
Value
First time used. Very pleased with work done and useful advice on chimney care. Will definitely use again.
Customer in Surrey Posted on 12/08/2020 , work completed 12/08/2020
The trader replied (on 13/08/2020)
It makes me feel good every time a new customer reviews me and I enjoy meeting a new customer and making sure that there chimney is safe. Stay Safe.
Excellent job
Customer Service
Quality
Value
Kids really enjoyed checking for the brush to come out of the chimney and watching Robert using his cleaning equipment.
Customer in Windsor and Maidenhead Posted on 11/08/2020 , work completed 11/08/2020
The trader replied (on 13/08/2020)
Hearing the children saying, "I can see the brush" still makes me smile, although you cannot see me smile for all the PPE, but it is still great to see them happy. Stay Safe.
Excellent service
Customer Service
Quality
Value
Very impressed with Robert, who was friendly, extremely knowledgeable about all things chimney related, and extremely professional. Would definitely recommend and use again. Thank you Robert!
Customer in Surrey Posted on 07/08/2020 , work completed 07/08/2020
The trader replied (on 13/08/2020)
I enjoy keeping my customers happy and safe in our current climate, this is easy as all my customers are thinking the same way. Stay Safe.
Satisfied customer
Customer Service
Quality
Value
Mr R Wallace came to do my chimney and he found a pigeon in the chimney, he got it out, he put the brushes up the chimney, he swept the chimney and all the feathers and soot came down. He left it all clean and tidy and I thought it was a brilliant job.
Customer, Surrey Posted on 03/08/2020 , work completed 27/07/2020
The trader replied (on 03/08/2020)
Always feels good to save a life, this time a pigeon, mostly I help to prevent carbon monoxide poisoning, by testing alarms and keeping chimneys clear and safe. Thank you for your review.
Friendly and efficient
Customer Service
Quality
Value
I've got awkward chimneys in my house to say the least as the previous owners removed old fireplaces and boxed in the flues without capping the top or cleaning the flues themselves. Rob was great from the initial viewing until the works completed as he advised me everything that was possible and the costs and repercussions associated with any works I intended to complete and lent me their industrial vacuum cleaner free of charge to clean as best I could before completing the works. Whilst completing the works, he also fitted my new TV aerial as that killed 2 birds with one stone for us. Absolutely brilliant, thoroughly recommend!
Customer in Surrey Posted on 21/07/2020 , work completed 20/07/2020
The trader replied (on 11/08/2020)
We always try to advise and help customers to keep costs reasonable, it is satisfiey when a customer appreciates our efforts to help, it also makes us feel good to be helpful. Thank you
Very highly recommended!
Customer Service
Quality
Value
Rob has been sweeping our chimney for over 10 years now and I don't think has put the price up once! He is very reliable, very quick and very professional - I have no hesitation in recommending him. This year Rob worked with extra PPE and safely measures which he took time to phone me about before visiting.
Customer in Surrey Posted on 06/07/2020 , work completed 09/06/2020
Great service!
Customer Service
Quality
Value
A true professional who puts his heart into the job, and has the kindest personality. We can highly recommend his service!
Customer in Surrey Posted on 04/07/2020 , work completed 03/07/2020
The trader replied (on 18/07/2020)
It is a privilege to help and keep my customers safe in the current environment and also making sure there chimney is safe for the whole family. Thank you
Perfect chimney sweep at a very reasonable price
Chimney sweep Robert is friendly, professional (Covid ppe worn) and very knowledgeable about everything there is to know about fires, chimneys and advised me on how to change my fireplace surround . He cleans both our chimneys and has done since we moved into the area 5 years ago. Highly recommend - very reasonably priced also.
Customer in Surrey Posted on 24/06/2020 (Reviewer did not use service)
The trader replied (on 03/07/2020)
Thank you, PPE and distancing is just an extension of checking your appliance is safe and you have a working carbon monoxide detector, keeping customers safe is the most important thing in today's world keep safe and well
Fab service
Customer Service
Quality
Value
Very impressed with Chimney sweep Robert who was friendly, professional (Covid ppe worn)and very knowledgable about everything there is to know about fires, chimneys and different options to help me choose new fire. Only had existing chimney swept but due for installation next year and would definitely recommend. Thanks again Robert.
Customer in Surrey Posted on 14/06/2020 , work completed 08/06/2020
The trader replied (on 19/06/2020)
Thank you very much for taking the time to give me such a helpful and positive review. Always good to support and advise customers on safety and the choices available for more environmentally friendly appliances, DEFRA exempt stoves for example.
Great service as always
Customer Service
Quality
Value
Robert has been cleaning my chimney for the last 16 years and even installed my wood burning stove a few years ago. I have always been impressed with his customer service. He is friendly, efficient, leaves everything tidy and genuinely cares about his customers. Today he came in mask and gloves, making sure to observe all social distancing rules. If you need a chimney sweep then you can't go wrong with Chim-Me-Sweep!
Customer in Surrey Posted on 11/06/2020 , work completed 11/06/2020
The trader replied (on 17/06/2020)
Thank you ever so much, we are all one big family who need to look out for each other in this challenging world, it is made easier by good and understanding customers
Good social distancing and great work
Customer Service
Quality
Value
We had our chimney installation done by Robert last year, he was full of good advice and nothing was too much trouble. He did a very tidy job and we were very happy with the results. This year he came back to sweep the chimney and Coronavirus linked concerns were quickly allayed by the fact he kept to good social distancing rules, wore a mask and gloves and kept things clean and tidy. Highly recommended!
Customer in Surrey Posted on 11/06/2020 , work completed 04/06/2020
clean, efficient, well masked and protected
Customer Service
Quality
Value
This is the third year using this company. He is always punctual, clean and tidy and this year, with the added difficulties of operating in times of Corona Virus, he was wearing good protective gear. I had no worries about him being in the house safely.
Customer in Surrey Posted on 10/06/2020 , work completed 10/06/2020
The trader replied (on 10/06/2020)
It becomes difficult to answer with out repeating myself, it is All about keeping the customer safe, be it Corona virus, carbon monoxide or chimney fire prevention. I really appreciate my customers, they make it easy to keep them all safe. Thank you.
Great Service
Customer Service
Quality
Value
I have used this chimney sweep for many years and I have always found the service to be excellent. Very efficient and tidy - would thoroughly recommend using them.
Customer in Surrey Posted on 05/06/2020 , work completed 05/06/2020
The trader replied (on 11/06/2020)
Be you a long term loyalty customer or new to us, we can never say a big enough thank you to you All
The usual friendly & high quality service we have come to expect.
Customer Service
Quality
Value
Robert phoned a few days before our appointment to check we were still happy to go ahead during the current situation, and explain the safety procedures. This was reassuring and very much appreciated. As usual, the service was efficient and the price remains very reasonable. The company's recent certificate of distinction is very well deserved, in my opinion.
Customer in Surrey Posted on 03/06/2020 , work completed 03/06/2020
The trader replied (on 05/06/2020)
It is a pleasure to support my customers keeping them safe while using their fire and also in these challenging times, make sure that we take precautions to keep everyone safe for now and the future. A Big Thank You to all my customers who make this easy to achieve.
Chim-me-sweep my go to for all things chimney
Customer Service
Quality
Value
As usual excellent service from Rob. Completed annual chimney sweep and was fully setup for social distancing. Many thanks and will see you next year!
Customer in Surrey Posted on 22/05/2020 , work completed 22/05/2020
The trader replied (on 28/05/2020)
Social distancing is an extension to our normal safety measures, we check your carbon monoxide alarm is working and positioned correctly, carry out a smoke test to check your appliance is working, it is always appreciated that our customers recognise the efforts we make to keep them safe. A big thank you and keep safe.
Fantastic service - highly recommended
Customer Service
Quality
Value
Had Robert round to get advice on what could be done with our fireplace. He talked me through all of my options and explained everything as we went along. Can't recommend Robert enough, he is friendly and polite, fantastic service, extremely knowledgeable, professional. Work was done quickly, tidy and clean. Very satisfied thank you very much, Rob.
Anji in Surrey Posted on 08/01/2020 , work completed 03/12/2019
Great service
Customer Service
Quality
Value
Excellent service. Great advice - Robert is clearly an expert! Good price too. Will be sure to call on their services again.
Customer in Surrey Posted on 03/01/2020 , work completed 03/01/2020
Fantastic service - highly recommended
Customer Service
Quality
Value
Had Robert round to get advice on what could be done with our fireplace. He talked me through all of my options, and explained everything as we went along. Can't recommend Robert enough, he is friendly and polite, fantastic service, extremely knowledgeable, professional. Work was done quickly, tidy and clean. Very satisfied thank you very much Rob.
Customer in Surrey Posted on 18/12/2019 , work completed 03/12/2019
The trader replied (on 10/01/2020)
Thank you, receiving reviews like this keeps me motivated and smiling, Have a Happy and Peaceful New Year.
Will definitely be using him again!
Customer Service
Quality
Value
Polite, reliable, friendly, efficient, knowledgeable and very reasonably priced are just a few of the words I would use to describe Mr Wallace, when he came to sweep my chimney for the first time today. I should also like to say that once he had cleaned his equipment away, he left everything spotless.
Customer in Surrey Posted on 05/12/2019 , work completed 05/12/2019
The trader replied (on 11/12/2019)
Thank you, always good to know I am keeping my customers safe and happy.
Excellent work - very efficient and good friendly advice
Customer Service
Quality
Value
This man knows his business inside out and exels at customer relations. He did a speedy, first class job on sweeping our chimney and gave really good advice on our fire surround, on carbon monoxide alarms and legislation on fossil fuel burning. Outstanding service and extremely good value. Thank you Robert.
Customer in Surrey Posted on 29/11/2019 , work completed 29/11/2019
The trader replied (on 11/12/2019)
Always good to inform my customers of how the industry is changing, it helps to keep them safe and make informed decisions on what appliances to use and how best light an appliance (Top down lighting) all of this goes to help the environment
Chitty Chitty Bang Bang - The best chimney sweep
Customer Service
Quality
Value
Best price around! Amazing service and great advice. Couldn't recommend enough, we will definitely be be using Chim-Me-Sweep again.
Customer in Surrey Posted on 25/11/2019 , work completed 25/11/2019
The trader replied (on 11/12/2019)
Thank you, We are really proud of our price of £39.00 per Chimney flue for an area day booking and the fact that we have not had to put our price up for the last thirteen years, become a new customer and help us to make it fourteen years.
Chimney Swept
Customer Service
Quality
Value
Robert did a very good job in clearing a blocked chimney that had an accumulation of birds nests debris. On completion advice was given on flu ventilators and bird guards to cure the problems. The price quoted was adhered to and was very good value for a job well done. many thanks to Robert.
Customer in Surrey Posted on 22/11/2019 , work completed 19/11/2019
The trader replied (on 25/11/2019)
The job is always made easier by understanding customers, who understand that we give our advice to make there lives better for the future, So A Big Thank You
Professional, knowledgeable, clean chimney sweep
Customer Service
Quality
Value
Robert came to sweep our chimney a short while ago and was extremely professional, tidy and full of advice. I took him up on his offer of advice on anything to do with chimneys today, as we have an issue with our wood burner. Once again he has lived up to expectations and we are grateful for his help.
Customer in Surrey Posted on 07/11/2019 , work completed 07/11/2019
The trader replied (on 07/11/2019)
Thank you for your kind review, I really appreciate it, as to help and advice regarding chimneys please always ask, I enjoy helping customers to stay safe when it comes to using a fire in the home.
Efficient, Knowledgeable and likeable - the only chap to use for chimney sweeping
Customer Service
Quality
Value
Robert came again, for the second time this year to sweep an old chimney. He is so knowledgeable, friendly and efficient and thorough. I've been using him for 6 years now - what he doesn't know about chimneys isn't worth knowing. He has a great 'can-do- attitude. Try him - you'll be glad you did!
Richard Posted on 06/11/2019 , work completed 06/11/2019
The trader replied (on 07/11/2019)
Thank you, I enjoy receiving such complements, it encourages me to keep up the good work
Gnomeo & Juliet
Customer Service
Quality
Value
Yet again a first class service. Chimney swept very efficiently and very cleanly. I would recommend without hesitation. Polite, friendly and caring. Very good value.
Customer in Surrey Posted on 04/10/2019 , work completed 03/10/2019
The trader replied (on 07/11/2019)
It is brilliant, I am always asking for quirky titles, this one had made my day, thank you
Excellent service and a friendly chap
Customer Service
Quality
Value
Just had our chimney swept by Rob who was on time, extremely polite, very clean and a pleasure to deal with.
Guy Posted on 03/10/2019 , work completed 03/10/2019
Swept away
Customer Service
Quality
Value
Excellent service. Robert was very knowledgeable and extremely competent. He dealt with the chimney quickly and efficiently and at a very reasonable price. He was also upbeat and cheerful.
Customer in Windsor and Maidenhead Posted on 30/09/2019 , work completed 25/09/2019
Professional Company.
Customer Service
Quality
Value
An efficient professional service. On time and courteous. No mess. We will be using again and will be recommending to friends and neighbours. Thank you.
Customer in Surrey Posted on 19/09/2019 , work completed 19/09/2019
Excellent chimney sweep
Customer Service
Quality
Value
Great service from a very friendly man, arrived on time, did an excellent job and left everything very clean and for such a good price. Will definitely use again so highly recommended.
Customer in Surrey Posted on 18/09/2019 , work completed 13/09/2019
On time. Efficient.
Customer Service
Quality
Value
This worker was very punctual. He did a very good job and was clean as well. Was very easy to book as well as the price being very reasonable.
Customer in Surrey Posted on 05/08/2019 , work completed 02/08/2019
Great service
Customer Service
Quality
Value
Prompt and efficient service. Friendly and very knowledgeable. Good value for money - what more can you ask?
Customer in Surrey Posted on 01/08/2019 , work completed 01/08/2019
So helpful
Customer Service
Quality
Value
I called to get help with a small tree growing out of my chimney pot and got that plus great general advice about my chimney, carbon monoxide safety and my gutters cleaned and hedge-hogged all for a really excellent price. Highly recommended. Thank-you.
Customer in Surrey Posted on 24/06/2019 , work completed 21/06/2019
Guided us through our first wood burning stove!
Customer Service
Quality
Value
Rob was a great and friendly guide through as my wife and I installed our first wood burning stove in our cottage. Not knowing where to start Rob came round several times to give us advice and helpful hints making the process really stress free. There was no pressure from Rob regarding being ready to use his services after initial consultations. On the day he was quick friendly and explained everything. Thanks so much!
Daniel Lawrence, Surrey Posted on 19/06/2019 , work completed 19/06/2019
Service with a smile
Customer Service
Quality
Value
It's the second year we have used Robert and Chim-Me-Sweep - no need to go anywhere else. Above all great service, always prompt, provides great safety advice and pointers - so easy to deal with. On top of all that the price is spot on. Thank you, see you next year!
Customer in Surrey Posted on 17/06/2019 , work completed 17/06/2019
Clean, efficient, friendly.
Customer Service
Quality
Value
Mr Wallace was prompt, very efficient, leaving no mess. He offered friendly advice and was a very jolly individual! Excellent.
Customer in Surrey Posted on 11/06/2019 , work completed 10/06/2019
Very good work
Customer Service
Quality
Value
We have used Chim-Me-Sweep for some years to clean and sort out our chimneys. We are always pleased with the efficient way the work is done and with no mess. We would not use anyone else.
Angela B Posted on 10/06/2019 , work completed 10/06/2019
Very Efficient and Professional
Customer Service
Quality
Value
Chim Me Sweep came to our house today to clean our chimney. He was friendly and finished the job quickly without leaving any mess behind.
Customer in Surrey Posted on 10/06/2019 , work completed 10/06/2019
Excellent service as always!
Customer Service
Quality
Value
We have used Robert for a number of years now and are always extremely happy with the service we receive. The text reminders, value area days and his communication are fantastic. He always arrives promptly and carries out his work with minimal disruption to the household. My 5 year old loved going outside to see the brush out of the top of the chimney and making a wish - a really lovely touch! Thanks again Robert and we’ll certainly see you next year!
Customer in Surrey Posted on 03/06/2019 , work completed 03/06/2019
Tidy, professional and courteous
Customer Service
Quality
Value
Second time that I have used Chim Me Sweep and very pleased. Robert is always very courteous, explains what he is doing and does an excellent job. Also provides very helpful advice on best time to have a chimney swept, how to fix small issues with stove and proper placement of carbon monoxide detector. Look forward to seeing you next year!
Customer in Surrey Posted on 17/05/2019 , work completed 17/05/2019
Comprehensive
Customer Service
Quality
Value
-Has cleared the chimney for several years. 'Area days' keep costs down! -Always on time or slightly early which is great as I can have pre-work appointment. -Checks chimney, surround, seal and carbon monoxide detectors. Gives me assigned tick sheet of co
K, Surrey Posted on 09/05/2019 , work completed 09/05/2019
Prompt and professional
Customer Service
Quality
Value
Mr Wallace did a great job, quick, clean and friendly service.
Julitta, Surrey Posted on 25/04/2019 , work completed 25/04/2019
Amazing!
Customer Service
Quality
Value
We had our boiler and fireplace chimneys swept and the work was beautifully done. No mess left after. Robert is a very nice man, good communication as we had to reschedule our initial booking due to some problems at our end. The prices are very good also and fair compared to other companies Definitely use him again and would happily recommend his services.
Customer in Surrey Posted on 24/04/2019 , work completed 24/04/2019
Professional
Customer Service
Quality
Value
Very efficient. Would recommend.
Mike, Surrey Posted on 24/04/2019 , work completed 24/04/2019
Fast and efficient
Customer Service
Quality
Value
Arrived early, which suited me, and got on with the job at hand quickly and professionally. All in all a great, no hassle and friendly service!
Customer in Surrey Posted on 16/04/2019 , work completed 16/04/2019
Problem solved
Customer Service
Quality
Value
Good service, friendly, on time and solved our problem with a blocked chimney and swept the chimney. Robert also advised on how the problem was caused as well as advice as other advice on using the burner.
Customer in Surrey Posted on 12/04/2019 , work completed 10/04/2019
Professional
Customer Service
Quality
Value
All work asked for was carried out to a very high standard. Robert was on time, very helpful and nothing to much trouble. Would recommend
Barry, Surrey Posted on 19/03/2019 , work completed 19/03/2019
Very pleased with the service
Customer Service
Quality
Value
Friendly, efficient service delivered within the quote. Gave advice on potential issues they spotted whilst completing the work including one on a neighbour's property.
Customer in Greater London Posted on 28/02/2019 , work completed 28/02/2019
Breath of fresh air
Customer Service
Quality
Value
Very impressed with Rob. Cleaned chimney very efficiently and gave extensive advice concerning the other chimney (which has a tree growing in it) and a damp patch in the living room. He went above and beyond the scope of the job and we will definitely be calling him back for further work. Rare and refreshing to find someone so committed to their work.
Customer in Surrey Posted on 01/02/2019 , work completed 16/01/2019
Second to none!
Customer Service
Quality
Value
Fantastic service, arrived promptly, super polite, and very reasonable to boot. Absolutely no mess, and very thorough with free advice thrown in. Highly recommended with my eyes closed.
Customer in Slough Posted on 17/01/2019 , work completed 10/01/2019
Prompt service
Customer Service
Quality
Value
Very prompt service, I will definitely use them again.
William, Surrey Posted on 28/12/2018 , work completed 28/12/2018
Efficient, clean service
Customer Service
Quality
Value
We have been using Chim-me-sweep for quite a few years now and I would highly recommend. They offer a friendly, quick efficient service and are very knowledgeable. We are always offered advice and recommendations (with no cost implications for us.) Great service at a very reasonable price.
Customer in Surrey Posted on 21/12/2018 , work completed 21/12/2018
Father Christmas can visit now!
Customer Service
Quality
Value
Easy to find online. Competitively priced, clean & efficient service. I couldn't ask for more and sure Father Christmas will be happy as he will not have a cleaning bill from our chimney!
Kathy, Surrey Posted on 17/12/2018 , work completed 17/12/2018
Chim chim cher-ee
Customer Service
Quality
Value
Second year Mr Chim-Me-Sweep has visited our property to sweep and clean our wood burner. Excellent value. On time, if not early and very helpful and polite. See you again in 2019.
Nick, Surrey Posted on 30/11/2018 , work completed 30/11/2018
Professional and very helpful.
Customer Service
Quality
Value
Robert was very helpful and an inspection of my chimney found it to be unsafe. He gave me recommendations and didn't charge me for his time or advice as my chimney was unable to be swept.
Vikki, Surrey Posted on 29/11/2018 , work completed 29/11/2018
Cleaned before breakfast!
Customer Service
Quality
Value
Rob arrived on time, very polite and friendly, job done with a smile and professional attitude. Knowledgeable about the job and passes on tips. Room left with no mess and all done before breakfast. Great service.
Brian at Wraysbury Posted on 07/11/2018 , work completed 07/11/2018
Mrs Owl
Customer Service
Quality
Value
He was an "Owling" Success!
Pamela, Surrey Posted on 06/11/2018 , work completed 06/11/2018
Highly recommended
Customer Service
Quality
Value
Having inspected our chimney we were given some practical, honest advice about the fact the chimney wasn't safe to have a fire and the sweeping fee waived. To me this confirms that this is a business that considers safety and honesty before profit which is to be commended. The advice was detailed and sound and if i had a chimney that i could use for a fire, i would have no hesitation in recommending this company!
Emma S Posted on 05/11/2018 , work completed 05/11/2018
The trader replied (on 19/11/2018)
Thank you for such a good review, we value our customers, because they are our business, please let us know if we can be of help in the future.
Professional, prompt and polite.
Customer Service
Quality
Value
We always use Chim Me Sweep and thoroughly recommend them. They do a great job, are very knowledgeable and passionate about what they do.
Rawail, Middlesex Posted on 05/11/2018 , work completed 05/11/2018
Happy Chim Me Sweep chappy.
Customer Service
Quality
Value
Always does a good job. Good price. Cleans up afterwards.
Lyn, Surrey Posted on 05/11/2018 , work completed 05/11/2018
A clean sweep
Customer Service
Quality
Value
A great service from start to finish. Friendly, prompt and efficient service from a great company. Would definitely recommend this company.
Maria, Surrey Posted on 01/11/2018 , work completed 01/11/2018
A sweep amongst sweeps!
Customer Service
Quality
Value
Timely, fast, clean & knowledgeable. Would recommend. Can't wait to burn our 'Wild Wood'! Yours, Mod's former home in Send.
Limber Posted on 30/10/2018 , work completed 30/10/2018
Chim Chim Cheree!
Customer Service
Quality
Value
This is the second year that we have used this service and again it was excellent. The sweep was prompt, courteous and efficient, plus the mess was minimal. Great value for money and the service more then me my expectations. The sweep reminded me of Dick Van Dyke in Mary Poppins and very very cheerful - perfect!
Vanessa, West Sussex Posted on 22/10/2018 , work completed 22/10/2018
Sweep dreams
Customer Service
Quality
Value
Excellent, clean, professional service with a smile and lots of useful information and tips.
Lynda, Surrey Posted on 22/10/2018 , work completed 22/10/2018
Clean before move.
Customer Service
Quality
Value
On time, professional, high standard, quality chimney sweep. Definitely recommend. Just a shame we're moving too far for this service.
Ross, Surrey Posted on 19/10/2018 , work completed 19/10/2018
Sweeping success.
Customer Service
Quality
Value
Quick & efficient & very clean & tidy.
Rhiannon, Surrey Posted on 12/10/2018 , work completed 12/10/2018
Mrs Gnome
Customer Service
Quality
Value
Excellent job done yet again. Clean, tidy and a pleasant chatty man. Would highly recommend. Very competitively priced.
Mrs Gnome Posted on 09/10/2018 , work completed 09/10/2018
Job done.
Customer Service
Quality
Value
Arrived on time. Swept chimney - no mess. Friendly man.
William, Surrey Posted on 09/10/2018 , work completed 09/10/2018
chim up!
Customer Service
Quality
Value
great job today robert thank you. he helpfully explained why having this done at end of season (may) instead of start of season actually prolongs the chimney inside bits. was tidy and left no mess. looking forward to burning all them dead trees. sorry trees, thanks robert. mr and mrs pink door
mr and mrs pink door Posted on 08/10/2018 , work completed 08/10/2018
Mrs Gnome
Customer Service
Quality
Value
Friendly,efficient and does an excellent job. Tells some fascinating stories while cleaning the chimney. Pleasure to do business with and would highly recommend.
Mrs Gnome Posted on 08/10/2018 , work completed 08/10/2018
Prompt and professional
Customer Service
Quality
Value
Turned up on time to clean wood burner/chimney was prepared to explain everything he was doing. Gave tips on using the wood burner/carbon monoxide detector etc.
Jeffrey, Surrey Posted on 08/10/2018 , work completed 08/10/2018
Very professional
Customer Service
Quality
Value
Rob sweeps my chimney each year. Found him through my neighbour. Helped fit my fireplace. Comes in and out within half an hour. Always very professional.
Virginia, Surrey Posted on 24/09/2018 , work completed 24/09/2018
Reliable
Customer Service
Quality
Value
As always the sweep worked efficiently, cleanly and arrived on time. His work is reliable and pleasing year on year.
Derek, Surrey Posted on 17/09/2018 , work completed 17/09/2018
A clean sweep
Customer Service
Quality
Value
A very professional job. The operative was thorough and efficient. Not as good a dancer as Dick Van Dyke but a much better chimney sweep.
Paul, Middlesex Posted on 17/09/2018 , work completed 17/09/2018
Extremely clean & tidy
Customer Service
Quality
Value
Arrived on time, sheeted up and carried out the cleaning of my original 1800c chimney. No mess what so ever, and explained carbon monoxide and fitted my alarm in the correct position, all within quoted costs.
Gary, Surrey Posted on 12/09/2018 , work completed 12/09/2018
Mr & Mrs giraffe
Customer Service
Quality
Value
Very nice man & very professional.
Ronald, Surrey Posted on 07/09/2018 , work completed 07/09/2018
Super sweep
Customer Service
Quality
Value
Very chatty chimney sweep, inspired confidence, appeared very effective and efficient. Will definitely use him again.
Keith, Surrey Posted on 06/09/2018 , work completed 06/09/2018
Chatty chimney sweep
Customer Service
Quality
Value
I highly recommend Rob and Chim Me Sweep. He's been our trusted sweep for 12 years and charges a very fair price.
Helen, Surrey Posted on 06/09/2018 , work completed 06/09/2018
Logs on for winter
Customer Service
Quality
Value
On time, friendly and efficient service.
Pauline, Surrey Posted on 04/09/2018 , work completed 04/09/2018
Chimney ready for Mary Poppins
Customer Service
Quality
Value
Very pleased with the work done by Rob. He was very polite and carefully extracted soot etc, leaving no mess at all. Also gave us some pointers on safety issues which we are grateful for. Fireplace spic and span and is definitely warming up the house nicely! Thanks very much!
Liza, Surrey Posted on 28/08/2018 , work completed 28/08/2018
Excellent service
Customer Service
Quality
Value
Very efficient service. Lots of good advice about stove maintenance and safety. Would highly recommend.
Melissa, Surrey Posted on 24/08/2018 , work completed 24/08/2018
My review
Customer Service
Quality
Value
Excellent.
John, Berkshire Posted on 24/08/2018 , work completed 24/08/2018
Great job
Customer Service
Quality
Value
Fantastic service from Chim Me Sweep. Easy to deal with, quick & efficient. Will use again next year. Good value.
Jo, Surrey Posted on 24/08/2018 , work completed 24/08/2018
Prompt and professional
Customer Service
Quality
Value
Very friendly not too busy to answer questions, we will recommend with no hesitation, competitive prices are a bonus.
Elizabeth, Surrey Posted on 24/08/2018 , work completed 24/08/2018
A true gentleman
Customer Service
Quality
Value
Robert swept our chimney and also two of our neighbour's chimneys. He did an excellent job in all aspects, and clearly knows his trade. He is also an engaging and interesting person. I look forward to using him again.
Jonathan, London Posted on 22/08/2018 , work completed 22/08/2018
Cat sitters
Customer Service
Quality
Value
On behalf of Mrs Kerity, the service received is always of the highest professional level. Prompt, clean and tidy. Could not ask for a better service from Chim Me Sweep.
Rita, Surrey Posted on 17/08/2018 , work completed 17/08/2018
Nice clean chimney now
Customer Service
Quality
Value
Great job and gave us some useful info about keeping a wood burner.
David, Surrey Posted on 14/08/2018 , work completed 14/08/2018
Breath of fresh air
Customer Service
Quality
Value
Chim Me Sweep always turns up on time. Very polite, and his work is very clear.
Avril, Surrey Posted on 14/08/2018 , work completed 14/08/2018
Quirkily brilliant job
Customer Service
Quality
Value
So helpful on understanding, kept time to clean a chimney and such genuinely helpful man passionate about doing a good job.
Amy, Surrey Posted on 14/08/2018 , work completed 14/08/2018
Supporter of good causes
Customer Service
Quality
Value
Very knowledgeable on his trade. Took time to educate me on issues surrounding chimney maintenance and fuel burning. Also, gave advice on minor repairs to chimney that I could do myself. Chatty, pleasant, happy person who also does good works in his spare time. Would strongly recommend.
Michael, Surrey Posted on 14/08/2018 , work completed 14/08/2018
Prompt & professional
Customer Service
Quality
Value
Excellent job sweeping two chimneys.
Steve, Middlesex Posted on 25/07/2018 , work completed 25/07/2018
A Brush with Mary Poppins!
Customer Service
Quality
Value
We have used Rob Wallace a number of times - he is punctual, takes care, respects he is working in someone's home and is happy to share his knowledge & experience. His prices are very fair & he is always willing to help.
Helen, Surrey Posted on 24/07/2018 , work completed 24/07/2018
Clean, efficient service
Customer Service
Quality
Value
Being a chimney sweep must bring it's own hazards such as damage to the chimney flue and the ever present danger of soot going everywhere! However this service is professional, clean and efficient. They guy clearly knows what he is doing, I would recommend him to others.
Des, Surrey Posted on 16/07/2018 , work completed 16/07/2018
Prompt, helpful, efficient.
Customer Service
Quality
Value
Very fast and efficient. Good job.
Angus, Surrey Posted on 06/07/2018 , work completed 06/07/2018
Brilliant job (again)
Customer Service
Quality
Value
Excellent service - would recommend!
John, Surrey Posted on 04/07/2018 , work completed 04/07/2018
Chimney sweep
Customer Service
Quality
Value
Always courteous, clean, quick and very reasonable. Great storyteller!
Alex, Surrey Posted on 02/07/2018 , work completed 02/07/2018
Reliable and efficient
Customer Service
Quality
Value
This trader has been coming to clean the chimney for many years. He provides an excellent service.
Pat, Surrey Posted on 21/06/2018 , work completed 21/06/2018
Prompt + professional
Customer Service
Quality
Value
Expert job quickly done.
Neil, Berkshire Posted on 15/06/2018 , work completed 15/06/2018
Prompt and professional.
Customer Service
Quality
Value
Prompt and professional service, as usual.
Jason, Surrey Posted on 01/06/2018 , work completed 01/06/2018
Excellent as always!
Customer Service
Quality
Value
We've used Chim Me Sweep to sweep our chimney for the last five or six years. They always manage to fit us in to an area day which is excellent value. Excellent staff who are knowledgeable and professional and carry out the work with minimal disruption. Have and will continue to recommend to others.
Larissa, Surrey Posted on 25/05/2018 , work completed 25/05/2018
Prompt and professional
Customer Service
Quality
Value
Robert carried out the chimney sweeping in a very professional manner and provided very helpful information and advise. I have no hesitation in recommending him highly.
Which? Trusted Traders Consumer Posted on 25/05/2018 , work completed 25/05/2018
Very happy
Customer Service
Quality
Value
Chim Me Sweep have cleaned our chimney for a number of years now and have always produced a first class job!
Keith, Surrey Posted on 18/05/2018 , work completed 18/05/2018
Great work!
Customer Service
Quality
Value
Rob did a great job with our living room chimney. He worked well and was clean and tidy. Gave me good advice and was pleasant. Overall could not ask for more!
Anthony, Surrey Posted on 18/05/2018 , work completed 18/05/2018
Excellent work
Customer Service
Quality
Value
Always reliable and punctual. Takes great care in minimising dust and cleans up after completing the chimney sweeping. Provides feedback and advice on the state of the chimney and fireplace.
Paul, Surrey Posted on 16/05/2018 , work completed 16/05/2018
Quick - Quality - Quiet!
Customer Service
Quality
Value
Have used these guys for years. Quality job, done with zero mess. Good price, very reliable and I can get on with my work... from home!
Andrew, Surrey Posted on 10/05/2018 , work completed 10/05/2018
Efficient, reliable.
Customer Service
Quality
Value
Arrived on time. Explained the problem and our options. Job completed as agreed, with our house being left in a clean state. Couldn't ask for more. Thank you.
Jenni, Surrey Posted on 08/05/2018 , work completed 08/05/2018
Fast, cheap & friendly.
Customer Service
Quality
Value
Robert swept our chimney this afternoon and did a good job. We found him last year and were pleased with his work, so we called him in again this year. Very happy to recommend his services.
Greg, Surrey Posted on 24/04/2018 , work completed 24/04/2018
My review
Customer Service
Quality
Value
Good work & pleasant man.
Jean, Surrey Posted on 19/04/2018 , work completed 19/04/2018
Fantastic Service
Customer Service
Quality
Value
Chim Me Sweep removed a birds nest from the chimney and swept and capped others. They were friendly, professional, courteous and gave very good advice. Easy to contact by phone and text. Highly recommend.
Rachel, Surrey Posted on 03/04/2018 , work completed 03/04/2018
Excellent
Customer Service
Quality
Value
Very good work, on time and very helpful.
Derek, Surrey Posted on 23/03/2018 , work completed 23/03/2018
Prompt and Friendly Service
Customer Service
Quality
Value
Always a great service. Never have any issues using Rob and the team.
Sarah, Surrey Posted on 20/03/2018 , work completed 20/03/2018
Prompt and professional
Customer Service
Quality
Value
Very reliable, clean, friendly, set price. Will use again.
Natalie, Surrey Posted on 20/03/2018 , work completed 20/03/2018
Very professional job - well satisfied
Customer Service
Quality
Value
This service was excellent throughout from booking to the cleaning. No mess anywhere and would definitely use this company again, and pass on details to friends and family.
John, Surrey Posted on 12/03/2018 , work completed 12/03/2018
Spick & span
Customer Service
Quality
Value
A fantastic service! Very efficient, prompt & tidy. All at a reasonable price. Will definitely use again!
Victoria, Surrey Posted on 28/02/2018 , work completed 28/02/2018
Wood burner works again!
Customer Service
Quality
Value
Mr Wallace was fantastic. He reconnected our wood burning stove and swept the chimney - all for under £50. Exceptional value. He did a great job, and was clean and tidy. Thanks Chim-me-sweep.
Jo, Surrey Posted on 12/02/2018 , work completed 12/02/2018
Excellent service
Customer Service
Quality
Value
Had a problem with smoking woodburner. Turned out to be just soot but Robert explored every possibility in case there was a structural problem. Quickly resolved, very fair price, prompt service. Have and would recommend.
Gary, Surrey Posted on 26/01/2018 , work completed 26/01/2018
Excellent
Customer Service
Quality
Value
Swept my chimney. Good clean job and gave excellent advice. Very knowledgeable, would definitely recommend.
Anne, Surrey Posted on 25/01/2018 , work completed 25/01/2018
Prompt and professional.
Customer Service
Quality
Value
Prompt service, thorough, offered good advice.
Michael, Surrey Posted on 22/01/2018 , work completed 22/01/2018
Top rated
Customer Service
Quality
Value
This gentleman was prompt, gave lots of advice and really made me feel safe in this rented property. Advice on when the chimney needs sweeping, will even send a reminder text.
Yvonne, Surrey Posted on 22/01/2018 , work completed 22/01/2018
On Time - Accommodating - Professional
Customer Service
Quality
Value
Good Job - Tidy and Informative.
Nigel, Surrey Posted on 17/01/2018 , work completed 17/01/2018
Quick, Friendly and Soot Free
Customer Service
Quality
Value
Great service, very clean, no trace of soot left behind. Informative re Carbon Monoxide monitoring too.
Louise, Surrey Posted on 12/01/2018 , work completed 12/01/2018
Swept Me Chim
Customer Service
Quality
Value
Prompt, efficient, knowledgeable - great professional service. Highly recommended & will definitely use again! Thanks.
Neil S Posted on 19/12/2017 , work completed 19/12/2017
My review.
Customer Service
Quality
Value
Prompt & professional.
Ginette, Surrey Posted on 19/12/2017 , work completed 19/12/2017
Very fair & informative
Customer Service
Quality
Value
They didn't sweep my chimney because he wouldn't take my money as it was unnecessary, how honest & how refreshing. Fantastic company.
Claire, Surrey Posted on 11/12/2017 , work completed 11/12/2017
Esher Lady
Customer Service
Quality
Value
Robert is a charming man, a brilliant, clean worker. So quick, thorough, gave me tips re safety and keeping my chimney free of visits from birds. A credit to his profession.
Barbara, Surrey Posted on 07/12/2017 , work completed 07/12/2017
Chim-me-clean!!
Customer Service
Quality
Value
A fantastic job from initial enquiry through to the clean. Well explained, good advice given. Great price! Highly recommended.
Jackie, Surrey Posted on 07/12/2017 , work completed 07/12/2017
Prompt, polite and professional
Customer Service
Quality
Value
Chim Me Sweep turned up early (7.10am) and carried out the work professionally and to a good standard. He went through the checklist after the job and answered all my questions. Highly recommended
Nick, Surrey Posted on 04/12/2017 , work completed 04/12/2017
Good Job
Customer Service
Quality
Value
Satisfied. Will call again for next year's sweep.
Bernard, Surrey Posted on 28/11/2017 , work completed 28/11/2017
Sweep at yoga studio
Customer Service
Quality
Value
Thanks for providing an exceptional service. We really value the wood burner during our yoga sessions at our home studio.
Louisa, Surrey Posted on 20/11/2017 , work completed 20/11/2017
Prompt and Efficient
Customer Service
Quality
Value
Friendly, efficient and very helpful. Right on time to the appointment.
Louise, Surrey Posted on 16/11/2017 , work completed 16/11/2017
Brilliant
Customer Service
Quality
Value
Very well, job done excellent.
Avril, Surrey Posted on 06/11/2017 , work completed 06/11/2017
Great job!
Customer Service
Quality
Value
Did a great job checking out our chimney and offering advice. They knew what they were talking about - thus providing confidence in their service. Will definitely use again.
James, Shalford Posted on 03/11/2017 , work completed 03/11/2017
Excellent
Customer Service
Quality
Value
Brilliant and friendly service. Great advice and value for money will definitely use again
Abigail, Surrey Posted on 02/11/2017 , work completed 02/11/2017
Excellent, professional Service
Customer Service
Quality
Value
I have used Chim Me Sweep for several years. They are very thorough, courteous and professional and always leave the chimney in a very clean and tidy state. I would recommend them.
Elisabeth, Surrey Posted on 01/11/2017 , work completed 01/11/2017
Very efficient Chimney Sweep
Customer Service
Quality
Value
Easy to book, professional and pleasant to communicate with, giving advice where required, carried out a thorough clean sweep of our chimney.
Ross Posted on 28/10/2017 , work completed 28/10/2017
Great job and good advice
Customer Service
Quality
Value
Very friendly, helpful and professional. Carried out the job quickly and gave good advice.
Paula Dalton Posted on 27/10/2017 , work completed 27/10/2017
Excellent service
Customer Service
Quality
Value
Great service, efficient, effective and informative.
Samuel, London Posted on 27/10/2017 , work completed 27/10/2017
Great Job
Customer Service
Quality
Value
They did a great job, very efficient and clean.
Jo, Surrey Posted on 26/10/2017 , work completed 26/10/2017
Professional job
Customer Service
Quality
Value
Having used the company for several years have now installed a log burner. Robert and co are always professional, knowledgeable and always have time for advice. Would really recommend the company.
Stewart, Surrey Posted on 26/10/2017 , work completed 26/10/2017
Brilliant job
Customer Service
Quality
Value
Good, clean, efficient job well done.
Which? Trusted Traders Consumer Posted on 23/10/2017 , work completed 23/10/2017
Excellent professional service
Customer Service
Quality
Value
Prompt, professional, very expert, inspired confidence. Clean and thorough. Good customer handling skills.
Which? Trusted Traders Consumer Posted on 16/10/2017 , work completed 16/10/2017
Highly Recommended
Customer Service
Quality
Value
Highly recommended. Fast, efficient service. Most impressed, will use them again. Always recommend them, very helpful and puts you in reassurance that everything is ok.
Veda, Surrey Posted on 13/10/2017 , work completed 13/10/2017
Excellent service
Customer Service
Quality
Value
I found Chim-me-sweep to be punctual, friendly, efficient, knowledgeable and overall an excellent service. Recommended would use again.
Charles, Surrey Posted on 13/10/2017 , work completed 13/10/2017
Prompt and Professional
Customer Service
Quality
Value
Arrived 10 mins early, friendly from the start. Did not know what to expect, they covered the floor, very clean, no mess left whatsoever. Found that chimney not been sealed properly so they explained to Landlord who had them back round a week later to fix the problem.
Kelly, Surrey Posted on 11/10/2017 , work completed 11/10/2017
Very professional
Customer Service
Quality
Value
Very professional prompt service. Have already recommended them to friends and family.
Which? Trusted Traders Consumer Posted on 11/10/2017 , work completed 11/10/2017
Great job
Customer Service
Quality
Value
Great job - on time or even early! Good feedback & advice.
Paula, Surrey Posted on 09/10/2017 , work completed 09/10/2017
Superb - efficient, friendly and good with small children!
Customer Service
Quality
Value
CO monitor advised, tidy, quick job from a friendly, knowledgeable expert. I would recommend every time. Economical too.
Frances Harding Posted on 06/10/2017 , work completed 06/10/2017
A Clean Sweep
Customer Service
Quality
Value
The service was clean, quick, great value for money and would highly recommend this company.
Ann, Surrey Posted on 06/10/2017 , work completed 06/10/2017
Great Experience
Customer Service
Quality
Value
Sweep arrived precisely at appointment time. A good clean job. Relevant and useful information given re care of log burner and health and safety aspects of chimneys. Paper work completed to time and in good order. Safety check completed via camera and smoke bomb. Good value for fee. Entertainment value superb +++ intresting people and would use again.
Carole, Surrey Posted on 04/10/2017 , work completed 04/10/2017
Excellent service
Customer Service
Quality
Value
Highly recommended. Great communication including safety advice. 100% will use this company again.
Bekky, Surrey Posted on 03/10/2017 , work completed 03/10/2017
Good Job
Customer Service
Quality
Value
Good, clean, efficient job.
Which? Trusted Traders Consumer Posted on 03/10/2017 , work completed 03/10/2017
very Happy Lady
Customer Service
Quality
Value
Efficient and polite operator. Most accommodating when I needed to alter appointment to avoid clash with decorator and roof repair team.
Monica, Surrey Posted on 02/10/2017 , work completed 02/10/2017
Excellent job
Customer Service
Quality
Value
Very impressed by service and advice given.
Hali, Surrey Posted on 29/09/2017 , work completed 29/09/2017
My review
Customer Service
Quality
Value
Good work, efficient.
Diane, Surrey Posted on 25/09/2017 , work completed 25/09/2017
Brilliant as always
Customer Service
Quality
Value
Very good tradesmen. Would recommend him to everyone with a chimney.
Becky, Middlesex Posted on 25/09/2017 , work completed 25/09/2017
Prompt and professional
Customer Service
Quality
Value
I have been using this chimney sweep for some years now and have always found him polite, friendly and efficient. He assessed our chimneys and noticed we had a wasps nest. Not only did he clear the chimney and replace the fittings but he cleared our gutters while he was up there! An excellent service indeed.
Elizabeth, Surrey Posted on 18/09/2017 , work completed 18/09/2017
Did The Job
Customer Service
Quality
Value
Quick, neat, done the job.
Shirley, West Sussex Posted on 18/09/2017 , work completed 18/09/2017
chim-me-sweep.co.uk
Customer Service
Quality
Value
Clean and swift experience.
Charlotte, Surrey Posted on 15/09/2017 , work completed 15/09/2017
Professional and Reliable Service
Customer Service
Quality
Value
Prompt, Professional, Friendly service, would have no hesitation in recommending them.
John, Surrey Posted on 14/09/2017 , work completed 14/09/2017
Most Impressed
Customer Service
Quality
Value
Most impressed. Will certainly use them again.
Which? Trusted Traders Consumer Posted on 01/09/2017 , work completed 01/09/2017
Excellent
Customer Service
Quality
Value
Annual chimney sweep and second time of using their services. Clean, tidy, honest and professional. Would highly recommend. They are friendly too.
Lilydow Posted on 11/08/2017 , work completed 11/08/2017
Routine chimney clean
Customer Service
Quality
Value
Arrived on time. Work carried out well and quickly.
Edgar, Surrey Posted on 10/08/2017 , work completed 10/08/2017
prompt & professional
Customer Service
Quality
Value
I have no hesitation in recommending them.
Peter, Surrey Posted on 07/08/2017 , work completed 07/08/2017
Excellent service
Customer Service
Quality
Value
Polite and professional. Always does a good job.
Jane, Surrey Posted on 28/07/2017 , work completed 28/07/2017
Highly Recommended Very Professional Company
Customer Service
Quality
Value
Highly recommended, highly professional, excellent service. Placed clean protective sheets around fireplace and on floor, on completion of chimney sweep and smoke test, protective sheets carefully removed to ensure no chimney dust escaped onto carpet. left premises as clean as when started job.
TerryD Posted on 12/07/2017 , work completed 12/07/2017
excellent
Customer Service
Quality
Value
Arrived on time, did prompt clean job.
Vincent, Surrey Posted on 11/07/2017 , work completed 11/07/2017
Brilliant job and prompt
Customer Service
Quality
Value
Very efficient and prompt. No mess or fuss, overall very good and helpful. Would highly recommend him.
Christopher, Surrey Posted on 10/07/2017 , work completed 10/07/2017
My review
Customer Service
Quality
Value
Very good as always.
Viliam, Middlesex Posted on 06/07/2017 , work completed 06/07/2017
Prompt & professional
Customer Service
Quality
Value
Mr Wallace and his team from Chin Me Sweep rescued us at short notice when a pigeon fell into our chimney - the pigeon was also rescued. Further work was carried out shortly after also at a high professional level and clean too.
Gerald, Middlesex Posted on 26/06/2017 , work completed 26/06/2017
Excellent service, great value
Customer Service
Quality
Value
Prompt, reliable, knowledgeable, friendly - all around superb experience. Highly recommended!
Kelly, Surrey Posted on 23/06/2017 , work completed 23/06/2017
Excellent
Customer Service
Quality
Value
Excellent - fast response. Very polite and professional. Would recommend him.
Airlie, London Posted on 22/06/2017 , work completed 22/06/2017
Good job
Customer Service
Quality
Value
He was punctual, friendly and chatty, and did a good job. Would recommend to other people. Gave a good service, honest.
Rita, Surrey Posted on 16/06/2017 , work completed 16/06/2017
Happy Stove
Customer Service
Quality
Value
Very tidy, helpful and informative. Fitted my stove within a day with a fair price.
Dave, Middlesex Posted on 14/06/2017 , work completed 14/06/2017
Great job, well pleased
Customer Service
Quality
Value
Neat and tidy. Very polite.
Margaret, Middlesex Posted on 14/06/2017 , work completed 14/06/2017
Highly professional
Customer Service
Quality
Value
Highly professional and reliable.
John, Surrey Posted on 14/06/2017 , work completed 14/06/2017
Jules
Customer Service
Quality
Value
Robert is fantastic, very reliable and does a fantastic job. Recommended highly.
Julie, Surrey Posted on 12/06/2017 , work completed 12/06/2017
Very efficient and helpful
Customer Service
Quality
Value
Did a great job of cleaning my chimney flue and gave me advice in relation to my wood burner. Very reliable and efficient, an excellent service !
Della Johnson Posted on 09/06/2017 , work completed 09/06/2017
Brilliant job.
Customer Service
Quality
Value
Always polite, great and tidy, considerate, personable. Always have my chimney cleaned with him - recommend.
J, Surrey Posted on 07/06/2017 , work completed 07/06/2017
Consistently great service
Customer Service
Quality
Value
Rob has swept our chimney every year for nearly a decade. The price has not changed and service is great - quick, efficient and no mess!
Suzanna, Surrey Posted on 06/06/2017 , work completed 06/06/2017
Excellent service
Customer Service
Quality
Value
The most friendly, informative and professional service. Caring and responsive.
Arkadii, Surrey Posted on 06/06/2017 , work completed 06/06/2017
Brilliant and professional
Customer Service
Quality
Value
On time and a very professional service. Chimney now has a fantastic draw. Thank you!
Bluebell Cottage Posted on 30/05/2017 , work completed 30/05/2017
Prompt and professional
Customer Service
Quality
Value
On time and a very professional service, Chimney now has a fantastic draw. Thank you!
Andrea, Surrey Posted on 30/05/2017 , work completed 30/05/2017
Friendly & professional
Customer Service
Quality
Value
Friendly & professional service by experienced tradesmen. Highly recommended.
Jason, Surrey Posted on 19/05/2017 , work completed 19/05/2017
My review
Customer Service
Quality
Value
Great job as always
Which? Trusted Traders Consumer Posted on 19/05/2017 , work completed 19/05/2017
Great job.
Customer Service
Quality
Value
Very good service and helpful advice.
R, Surrey Posted on 19/05/2017 , work completed 19/05/2017
Very professional & reliable
Customer Service
Quality
Value
Turn up on time. Very informative. Did a good job with satisfaction.
Ken, Surrey Posted on 03/05/2017 , work completed 03/05/2017
Efficient and friendly
Customer Service
Quality
Value
First time I've used a chimney sweep but Rob explained the benefits and regulations well. He worked quickly and efficiently and has a cheery nature.
Julian, Surrey Posted on 25/04/2017 , work completed 25/04/2017
Reliable efficient & pleasant
Customer Service
Quality
Value
Very professional. Accommodating in making an appointment. Prompt, quick, clean and very pleasant.
M E, Surrey Posted on 18/04/2017 , work completed 18/04/2017
Brilliant job done.
Customer Service
Quality
Value
Very friendly service, we have had a stove fitted by them, and also swept. Very reasonable and helpful. I would recommend.
Hazel, Surrey Posted on 05/04/2017 , work completed 05/04/2017
Very professional
Customer Service
Quality
Value
Did a great job. Quick, tidy & polite. Would definitely use again.
Which? Trusted Traders Consumer Posted on 16/03/2017 , work completed 16/03/2017
Very professional
Customer Service
Quality
Value
Arrived on time. Very professional and informative.
Christine, Surrey Posted on 09/03/2017 , work completed 09/03/2017
Great Service!
Customer Service
Quality
Value
Robert provided a very efficient, professional and thorough service whilst sweeping our chimney. His knowledge seemed to know no bounds on the subject so I am happy to highly recommend. Many thanks!
Richard Posted on 08/03/2017 , work completed 08/03/2017
Customer from Thame
Customer Service
Quality
Value
Robert and Simon came to fit a quad on our chimney. Simon had come previously to sweep the chimney. They were both very thorough and had lots of tips to help us with our wood burning stove.
Aileen, Oxfordshire Posted on 15/02/2017 , work completed 15/02/2017
Prompt & professional
Customer Service
Quality
Value
Always has done what he has said he would do.
Robin, Hampshire Posted on 09/02/2017 , work completed 09/02/2017
Speedy Sweep for squirrels!
Customer Service
Quality
Value
We don't have a chimney but we did however hear a squirrel in our roof. Called Chim Me Sweep first thing in the morning thinking they'd be a good option to get up on the roof - we made the perfect choice. The problem was resolved that day including the safe eviction of the squirrel and repairs to the roof to prevent it's return. All professionally completed. Thank you!
Hampton Resident Posted on 01/02/2017 , work completed 01/02/2017
Brilliant job
Customer Service
Quality
Value
I have been using Chim Me Sweep for some years and have always been satisfied, very thorough leaves things very clean. Always polite and pleasant.
Pam, Surrey Posted on 27/01/2017 , work completed 27/01/2017
Always first class work and advice
Customer Service
Quality
Value
Polite, reliable and thorough. been a customer for years and highly recommend them!
Caroline Posted on 21/01/2017 , work completed 21/01/2017
Prompt and professional
Customer Service
Quality
Value
Arrived promptly, was thorough, polite and professional in his work. I would recommend him. As it's the first time we have had a chimney swept, I cannot comment about value, but his charge of £39 seems very reasonable.
Richard, Surrey Posted on 18/01/2017 , work completed 18/01/2017
Brilliant Job - Wood Burning Stove Install
Customer Service
Quality
Value
Rob and Simon installed a stove in my house and done a brilliant job. Great communication, flexible, very helpful and both very friendly guys. I would recommend them to anybody. Joe (Woking)
Joe - Woking Posted on 22/12/2016 , work completed 22/12/2016
The trader replied (on 22/12/2016)
Joe, Thank you for your kind words, Have a Great Christmas and a Very Happy New Year, Robert and Simon
Great Service and Advice
Customer Service
Quality
Value
Robert provided excellent service and advice. I'd strongly recommend Chim Me Sweep P. Moore Horsell
P.Moore Posted on 12/12/2016 , work completed 12/12/2016
Excellent job done
Customer Service
Quality
Value
Robert & Simon fitted a chimney flue for the wood burner, and chimney caps on two other chimneys. Arrived when they said they would, good explanations of the work to be done, and place left clean and tidy. Personable guys too. Job well done, I'm very pleased with it.
SteveD Posted on 11/11/2016 , work completed 11/11/2016
Great service
Customer Service
Quality
Value
Great service as always with rob would highly recommend them .
Waste555 Posted on 07/11/2016 , work completed 07/11/2016
Fast & Efficient
Customer Service
Quality
Value
I called Chim me Sweep on Monday and had an appointment booked in for Thursday, the guys called me on the day and asked if they could come earlier...yes please. They checked my Carbon Monoxide alarm and proceeded to a very thorough sweep and clean of my chimney. They were very informative and I will definitely use again next year for my annual sweep. Would highly recommend.
Rosewood Posted on 04/11/2016 , work completed 04/11/2016
Excellent Service
Customer Service
Quality
Value
Just used this company off the back of a recommendation for one of our managed properties. Came to us within the hour, dead bird extracted, chimney swept and flat left looking as new. Efficient friendly service, would highly recommend and will be using again.
Matthew james Estate Agents Posted on 21/10/2016 , work completed 21/10/2016
First class service
Customer Service
Quality
Value
Punctual, efficient, clean, friendly, helpful, polite.
Daphne, Surrey Posted on 18/10/2016 , work completed 18/10/2016
Prompt & professional.
Customer Service
Quality
Value
The chimney sweep turned up on time was very clean and efficient and was good value for money. Excellent job.
Marie-Claire, Surrey Posted on 06/10/2016 , work completed 06/10/2016
Very efficient
Customer Service
Quality
Value
having not needed a chimney sweep for many years, I researched via your site and decided to contact Chim Me Sweep. Robert was very helpful and professional and did an excellent job of sweeping my chimney and fitting a cowl. Would highly recommend.
Which? Trusted Traders Consumer Posted on 14/09/2016 , work completed 14/09/2016
Friendly, fast and helpful
Customer Service
Quality
Value
Bob is always on time, works around you and doesn't hang about. He and the team get the job done fast, brilliantly and always have useful and helpful advice without the pushy salesman. Very professional and would recommend him and the team to everyone. Thanks Bob
Mary B Posted on 07/09/2016 , work completed 07/09/2016
Professional, excellent, and friendly service
Customer Service
Quality
Value
Rob has been sweeping our chimney over many years. He always leaves the premises clean and tidy, and does an excellent and professional job. This year we had Simon working with him, who also provided a thoroughly professional service. Many thanks to you both. I cannot recommend this firm highly enough.
fitzmyster Posted on 06/09/2016 , work completed 06/09/2016
Quick and efficient
Customer Service
Quality
Value
Robert swept my chimney for me and it was a good job. Very quick and efficient, absolutely no complaints.
Which? Trusted Traders Consumer Posted on 06/09/2016 , work completed 06/09/2016
Excellent and friendly service
Customer Service
Quality
Value
I have used Rob for a number of years. He is very reliable and never makes any mess. I am very happy to recommend him.
SLGU24 Posted on 21/08/2016 , work completed 21/08/2016
Reliable, knowledgeable, experienced and friendly
Customer Service
Quality
Value
Rob installed a wood burner for me about 10 years ago. I felt confident that he knew what he was talking about (in contrast to companies that claimed to specialise in stoves) and he has swept the chimney and carried out work as necessary since then. I moved to a different area recently and Rob was happy to continue his work at my new home and stove. The people who bought my house already knew Rob as he swept their chimney in a near by area - he has a good reputation!
emilyglorney Posted on 10/08/2016 , work completed 10/08/2016
Prompt and professional
Customer Service
Quality
Value
This is the second time I have used this trader. Prompt, efficient, absolutely no mess. Very knowledgeable and helpful. I have recommended him to friends who had different work carried out. Again they were very pleased with the results.
Mavis, Surrey Posted on 25/07/2016 , work completed 25/07/2016
Efficient, on time and convenient appointments
Customer Service
Quality
Value
I have used this company for a number of years to sweep the chimney. He is always on time and quick to reply to emails. He can offer very convenient appointment times for sweeps such as very early morning which means I don't have to take time off work. I would recommend them every time. Craig
CraigP Posted on 17/07/2016 , work completed 17/07/2016
Brilliant job
Customer Service
Quality
Value
Very helpful. Job well done.
Which? Trusted Traders Consumer Posted on 15/07/2016 , work completed 15/07/2016
First Class Work
Customer Service
Quality
Value
Been using Rob for a number of years.He installed a multi fuel burner, and has regularly maintained it and the chimney in his usual effective and efficient manner. Can't recommend his services enough.
Steve B Posted on 13/07/2016 , work completed 13/07/2016
Chimney Sweep
Customer Service
Quality
Value
Have used this company for a number of years and have always found their service is most professional and excellent. I cannot recommend them enough. Top marks
petjblow Posted on 12/07/2016 , work completed 12/07/2016
Excellent work
Customer Service
Quality
Value
Robert Wallace was recommended to me in connection with work to my chimneys involving capping off with cowells. Initially on the telephone he provided knowledgeable background and recommendations as to the options available. Having given the go ahead he completed the work quickly , efficiently and to a professional standard at a competitive price. I would not hesitate to recommend him to anyone requiring work or advice for anything to do with chimneys.
Kevin G Posted on 12/07/2016 , work completed 12/07/2016
Good job
Customer Service
Quality
Value
He arrived when he says he will and is gone within an hour leaving a clean chimney and all kinds of information.
Madeline, Surrey Posted on 20/06/2016 , work completed 20/06/2016
First Class Work
Customer Service
Quality
Value
I am very impressed by the work carried out by Chim-Me-Sweep. The place was left very clean and tidy.
Frederick, Surrey Posted on 15/06/2016 , work completed 15/06/2016
Robert's visit heralds the start of summer.
Customer Service
Quality
Value
At last time to store the logs away and get the chimney swept. I have been using this company for the last 8 years and every visit has shown a consistency of time keeping,consideration for my precious lounge and excellent service and advise on all chimney matters. I would thoroughly recommend Robert. You will be in the hands of an expert with a family background of the trade. He works on some big projects but still makes his domestic customers feel valued as the backbone of his business and to this end his prices have also remained consistent over the years, something of which he is very proud, giving excellent value for money.
EMaggie Guilfoyle Posted on 06/06/2016 , work completed 06/06/2016
The trader replied (on 07/06/2016)
Maggie, thank you for your lovely comments, I enjoy visiting every customer, hear the news, discuss the world. Robert
Chin-Me-Sweep review
Customer Service
Quality
Value
I've been using Chim-me-sweep for years to clean my chimney. They also replaced a cowl a few years ago which was causing slight damp problems. No problems since. Always on time, clean, efficient, friendly, good advice. What more could you want? Highly recommended.
Mrs Ball Posted on 06/06/2016 , work completed 06/06/2016
The trader replied (on 07/06/2016)
Mrs Ball, Thank you for booking for 2017 already, it is always great to be greeted by a smiling customer every year
Everything for chimneys
Customer Service
Quality
Value
I've recommended Robert to friends and neighbours with complete confidence as his knowledge, expertise and workmanship is first rate. As well as the annual chimney sweep for my solid fuel range, he has also installed my wood burning stove and re-built my chimney stack. He is always happy to advise on work you are planning to have done, and if you do go ahead, you can rely on his initial estimates and that the job will be done properly.
Customer Posted on 29/05/2016 , work completed 29/05/2016
The trader replied (on 07/06/2016)
Just visit for the coffee and the catch up, even sweep the chimney sometimes, Thank You
Don't look any further..
Customer Service
Quality
Value
A lucky find last year. I had been quoted about £4000 to supply and fit a wood burner. Mr Wallace recommended me to Machine Mart for a suitable stove, and gave me a firm price to fit it. He came round when it arrived and checked it over before arranging to fit it the next week. Total cost inc. the stove and fitting came to £1200. He has been back since to sweep the chimney (he also fitted a bird guard ) twice for a very reasonable price. All in all a good service, prompt, friendly and efficient.
Laurelz Posted on 24/05/2016 , work completed 24/05/2016
The trader replied (on 07/06/2016)
Makes me feel proud when I receive a review like yours, keeps me going Thank YOU very much. Robert
Excellent service
Customer Service
Quality
Value
Have used Chim-Me-Sweep for some years and always received excellent service and advice. Very punctual and tidy.
Tjacko Posted on 23/05/2016 , work completed 23/05/2016
The trader replied (on 07/06/2016)
Excellent customers, makes giving an excellent service easy, Robert
Great job
Customer Service
Quality
Value
Very informative. Very reasonable cost.
Lionel, Surrey Posted on 23/05/2016 , work completed 23/05/2016
The trader replied (on 07/06/2016)
Lionel, thank you, I am proud of my reasonable cost, this year is the tenth anniversary at £39 for and area day sweep, it does help that my customers work with me to make area days work. Robert
Very good work
Customer Service
Quality
Value
We have used this trader for some years and have no problem in recommending him for excellent and reliable work, in all aspects of what he does in looking after our chimneys.
2011-05-14 12:44:23.78 Posted on 19/05/2016 , work completed 19/05/2016
Chimney Sweep
Customer Service
Quality
Value
Excellent service - most efficient and polite. Would definitely recommend. Fitted chimney some years ago and sweeps it annually
Douglasgoulborn Posted on 19/05/2016 , work completed 19/05/2016
Excellent work
Customer Service
Quality
Value
Mr Wallace is a prompt excellent worker and very interesting.
Ronald, Surrey Posted on 18/05/2016 , work completed 18/05/2016
Annual Stove and Chimney Inspection and Maintenanc
Customer Service
Quality
Value
This firm dots all the i's and crosses all the t's; need I say more?
jraeyen Posted on 13/05/2016 , work completed 13/05/2016
Prompt and professional
Customer Service
Quality
Value
Robert leaves your home so clean you wouldn't know he has been.
Mary, Surrey Posted on 09/05/2016 , work completed 09/05/2016
Excellent reliable chimney sweep
Customer Service
Quality
Value
Robert from Chim me sweep is very knowledgeable helpful and reliable and he offers an excellent service which is very good value. We have been using him for many years he is punctual and will inform you if due to reasons beyond his control he is going to be late! He is very tidy and cleans up properly after the job is completed. I would not Hesitate to recommend him to anyone.
Jenny8 Posted on 07/05/2016 , work completed 07/05/2016
We use no-one else
Customer Service
Quality
Value
Use him every year. Always prompt and good value for money. My son uses him now.
Guiseppi, Surrey Posted on 05/05/2016 , work completed 05/05/2016
The trader replied (on 07/06/2016)
Thank You, Love to visit, catch up with the news and sweep your chimney
Wonderful
Customer Service
Quality
Value
Returned home last Saturday to find 'cowl' on drive. As a single pensioner - panicked, managed to find trader above. He told me to keep my gas boiler running if it rained. He would be there Monday - he was. However, he got on to my flat roof and nearly got blown off. He returned on Tuesday, but refused to pay the price the local plumbing company wanted for a cowl. He ordered one from somewhere else and returned this morning (Saturday) at 8.00am, and finished the work. I could not have had better care and attention and at a very good price.
Suzanne, Surrey Posted on 25/03/2016 , work completed 25/03/2016
My review
Customer Service
Quality
Value
Prompt, professional and reasonable.
Susan, Surrey Posted on 26/01/2016 , work completed 26/01/2016