City Removals Ltd

City removals were fantastic for us throughout. The detailed video survey gave us confidence they knew what they needed to do. The flexibility over packing options - we went for the fragile only option and nothing was broken during the move. They took the furniture apart and put it all back together so well. The moving team were friendly and efficient, made the whole experience stress free for us and much easier than we thought it would be. Fantastic, can't recommend them enough.

We booked City Removals because of their professional status and value. We were a bit concerned from reading some of the reviews, but there was no reason. City Removals we’re efficient and friendly, the communication was great throughout and a 5 man team arrived to pack, deliver and unpack our stuff. These guys worked hard and fast despite the heat, they asked immediately if they needed direction, dismantled and reassemble a few of our big items and took care when handling our goods. I would definitely recommend using City Removals.

The three man team that did my packing and removal service worked harder than I’ve ever seen people work. They were also kind, patient, friendly and thoughtful. I was on my own and found the moving process quite overwhelming but they were supportive and incredibly efficient. Nothing was a drama. We had storms, difficult access, awkward stairs but they worked as a close team and were very calm. Highly recommended.

We hired City Removals to take care of our move from a 2-bedroom flat on the 2nd floor (no lift) to a 3-bedroom house (2 storeys). We got a total of 8 quotes, some of which were in person, while others were via video call or over the phone. City Removals gave a great first impression: they seemed efficient, professional and attentive. Unlike other companies, they did not try to overcharge us or, conversely, to lure us in with a underquote (followed by a nasty surprise on the day!). They were very quick to answer follow-up queries, and accommodating with slight changes in plans. They sent one man for the packing, and 4 men for the actual move the following day. We were so impressed with the service, from the impeccable packing (so quick, and so well done!), the speedy and careful removal, and the outstanding dismantling & reassembling. The movers were very nice, and clearly very good at their jobs. Thank you so much for a wonderfully stress-free move. I didn’t know it could be so smooth and easy!

I was very impressed how well organised and the delivery of a very professional service towards our removal. The company on the whole delivers a respectful manner towards delivering their customer service of what the customer wants. Thank you.

This is my second time to use City Removals. I was happy for their service before, but not this time. They packed roughly on 1 Sep 2020. All stuff fell off during my unpack. Moved on 2 Sep 2020. They broke one of my wall lamps and my mirror. They will contribute good will gesture for this. But I have not yet received. We requested collection of cartons on 14 Sep. They agreed to collect on 19 Oct. But no one showed. The next collection of cartons is 1 Oct. I need to keep the cartons for 2 weeks. Too late! They asked me to recycle the cartons by myself if I can't wait. Collection of cartons included in the packing service price. They are responsible on this, but they failed. Updated on 15/10/2020 According to the reply of City Removals on 14/10/2020, I had never received £50 that they agreed to pay me. They cannot keep what they promised. I do not find them to be a reliable company.

All of our household goods were in a storage facility in SE London. City removals provided a very reasonable quotation without any fuss and organised the pick-up of our things at quite short notice. There were no problems and the job was completed quickly and efficiently without any supervision. The delivery was made the next day to our new house in the Lake District again without any fuss or problems. The guys who did the work were polite, good natured and efficient.and very, very hard-working. They were quick but the care they took with our things was exemplary and faultless. I cannot praise them enough, nor the people I dealt with in the office.and in my view they all undoubtedly deserve this five star rating. I would definitely recommend others to use this company.

Every step was made easy from the first contact, a quote, questions answered, advice given delivery of boxes & finally packing, pick up and delivery if my furniture and boxes. This company are efficient, professional, friendly and made me feel at ease, would highly recommend

City began by offering a very competitive quote for the move from our 2 bedroom house to a 3 bedroom house. Following their home survey I contacted them several times by phone and found their customer service excellent. We engaged City for packing and removal. Their staff were experienced and thorough. They took time and trouble to ensure all fragile objects were carefully wrapped, even individual glasses. On the day of the move 4 men loaded our possessions onto 3 vans. Most things had been boxed up beforehand apart from large and unusual objects as furniture and houseplants. In addition an outside workshop, which was packed with stuff, was carefully boxed and loaded as well as many outdoor plants, a large wooden planter and garden furniture. The team worked enthusiastically and needed persuading to take a coffee break. At our new property, a 2 and a half hour drive from London, it was beginning to get dark when we arrived with the keys. The team had already begun unloading the vans and placing the outdoor items in place. The team again worked enthusiastically. All boxes and furniture were placed in the correct room according to their labels. We were asked where to put items of furniture and everything including 2 double wardrobes were placed in our chosen positions even though it was necessary dismantle and reassemble a wardrobe. City managed our move confidently and patiently. Nothing was broken. We were really impressed and grateful. We highly recommend them.

Could not have wished for a better moving experience. Everything went according to plan and they were bang on time. All the removal men were friendly and helpful in every way. Everything was handled and wrapped with perfection. Nothing was damaged. Price was very good. What was offered was far more than the other 4 quotes we received. Moving is generally very stressful but our move went very smoothly indeed. Would recommend this company to everyone we know. They are great.

We received 3 quotes from different companies. City Removals were the middle priced quote and their service stood out from the initial consultation. We used their packing service as well which was worth every penny. We had 2 completion days cancelled at very short notice and City Removals did all they could to find another suitable date for us. On the day of packing they were waiting ready outside early and also on removal day, they started 30 minutes early which was just excellent. The staff we met (5 different) for packing and removal were extremely quick, efficient, incredibly hard working, polite and very careful with our home and contents. We would not hesitate to recommend City Removals to anyone looking for a good, reliable removals company who offer their customers a fantastic service.

City Removals were efficient, friendly and very professional. We used their packing service and removal service. They were flexible and did a fantastic job. Would highly recommend them to anyone.

We had a fantastic experience with City Removals. We moved from a 3-bedroom flat (with a lot of stuff) to a house. City removals both packed and moved us. Their service was great from start to end. They accommodated special requests we had whenever we called with changes to the booking. Nick, Vlad and their team were very efficient and professional while packing and unpacking, and overall the moving experience was not stressful. Their quote was very competitive. I highly recommend them.

I was apprehensive about moving home especially when my wife was away overseas visiting our daughter and granddaughter. Everyone said I was mad to move when my wife was away. I was moving from a 5 bedroomed home to a 3 bed flat. But I need not have worried. Right from the time Nicola came over to see what was involved to giving me the quote and arranging the packing and moving over a weekend, everything was just perfectly sorted out! The team that came on Saturday and then again on Sunday were just amazing. Nothing was too much for them. If I had forgotten to give them something to pack they would happily unseal the box and pack again.They helped to disconnect my electrical appliances etc. The move into my new temporary home was just as smooth. All the boxes were put exactly where I asked them. My precious home shrine was moved the utmost care and attention.I would recommend City Removals to anyone who is contemplating using a removals company. Thank you City Removals. see you in January 2020 to help me move back to my refurbished home!!!! Read more: https://www.removalreviews.co.uk/reviews.php?action=add&step=fillform&rating_value=5

Sebastian and his team did a first-class job in moving us from a five-bedroomed house to a flat a few miles away in London. They were efficient and hard-working, good at the heavy lifting but with a delicate touch whenever called for. The price was competitive, with no hidden extras, and no complaint when there was a delay. The move was just as painless and well-handled as the City Removals assessor had assured us it would be. They are so good at what they do that they deserve to be regarded as the market leaders in their field.

Quick and efficient move, with good customer service. They moved some stuff out of storage for me across London, a pleasure to deal with them.

Highly recommend this company, the guy's that moved us were friendly and nothing was too much trouble,moved us out of a 1 bedroom first floor flat into a 1 bedroom bungalow in just over 2 hours without damaging any item or paintwork very professional.

I was very impressed at the outset with the professional manner of the assessor who came to size up our things. He was very clear about what was provided, making our lives very easy. These guys packed efficiently and well, working industriously for two whole days. When it became clear an extra man would be needed, they were at pains to keep the additional charge to cost. Everything was moved extremely well and quickly, enabling us to settle in to the new home rapidly - all we had to worry about was unpacking! They also came to collect the boxes very promptly, a few days later, upon request.

The price given was really competitive - much less than other quotes. On the move day, the two men arrived early and made sure the property was protected from their footprints. All items were placed carefully and protected as necessary in the van. They were super careful with some antique furniture too. They unloaded efficiently and cheerfully too, again protecting the property from their shoes. Overall, a brilliant service. I'd recommend.

We were very impressed with the professionalism and 'can do' attitude of the removal team and everyone we had contact with. This together with a very competitive charge for the move. I will definitely recommend to anyone else I know who is planning a move.

My home move was made easy by the crews willingness to do whatever we needed. incredibly hard working, all this at a very fair price. This is the company to use, a true 5 star experience.

Moved from London to Birmingham, they arrived on time with two vans to move all our stuff. They took care with every item, wrapped properly when necessary, had a perfect large tv cover, other materials to pack pretty much everything. At the other end they unloaded and place all items in the requested rooms. Overall very pleased and all at the very good price.