Endorsed by Which?

Clarkes Windows Limited

4.9

179 Reviews

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Organisations and Awards

Jun 2020

About

Clarkes Windows Ltd is a local family run double glazing installation company based in Dorchester. Clarkes Windows was established in 2009 but has over 30 years experience.

We only use quality products and fully trained fitting teams who take pride in their workmanship.

As we receive many recommendations from our customers we feel that it is very important to ensure that each installation is completed to the total satisfaction of the customer and that the property is left clean and tidy.

No work is unimportant to us, therefore we are happy to give a no obligation quotation for any size job, be it a single window, a whole house of windows or a conservatory.

We are a Fensa registered company and all of our guarantees are insurance back by Quality Assured National Warranties (QANW)

For more information on Clarkes Windows, please take a look at our website!

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • Composite doors
    • French doors
    • Front door
    • UPVC doors
    • Orangeries
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Double glazing repair
    • Replacement window services and repairs
    • Window consultants
    • Aluminium Windows
    • Stained glass
    • UPVC Windows
  • More Services

    • conservatories
    • cladding
    • roofline
    • extension windows

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
179 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Lovely new windows
Customer Service
Quality
Value
We have just used Clarkes for the second time, and cannot fault them. From the initial sales visit through to the team leaving site this afternoon they have been professional, friendly and highly skilled - taking real care at every step of the process. The onsite team were a pleasure to have here this week.
Customer in Dorset Posted on 13/01/2023 , work completed 13/01/2023
Excellent service, quality and price
Customer Service
Quality
Value
Would highly recommend Clarkes after fully glazing my property. They were happy to help and fit in around my schedule and quick to respond
Customer in Dorset Posted on 21/12/2022 , work completed 11/11/2022
Clarke's windows are highly recommended!
Customer Service
Quality
Value
All the staff were so patient, knowledgeable and informative. I couldn't recommend Clarke's more highly. Whilst we've not needed any after care since the 7 windows were fitted a week ago, the pre-order and order service was excellent. The fitters were a friendly and fastidious team. They cleaned up after themselves and talked us through every step of the way. The windows themselves are wonderful and have transformed our property. It felt right to use a local firm and we are so impressed with their service. Thank you Clarke's! 😀
Customer in Dorset Posted on 13/09/2022 , work completed 07/09/2022
Tidy and efficient
Customer Service
Quality
Value
We needed to replace two smallish windows and as we had heard good things from friends about Clarkes we decided to ask them to quote. They visited and measured up offering advice as to how best they should open etc. order placed and delivery and installation completed within the estimated time. No disruption and no making good required following installation. I would have no hesitation in recommending their services.
Customer in Dorset Posted on 25/07/2022 , work completed 08/07/2022
1st Class Service
Customer Service
Quality
Value
Complete Windows/ Doors replacement and New Front and Rear Porch. ( 3 bedroom semi). From Quotation to Completion, Clarke's Windows, provided an all round, 1st class professional, friendly service. Nothing was too much trouble, from all the team, all my expectations were fully met, above & beyond. Everyone was punctual, work commencement/ Completion dates fully met, very efficient business. End result, quality products, excellent service,completed on time. Communication and aftercare, excellent. Highly Recommend.
Customer in Dorset Posted on 06/07/2022 , work completed 06/07/2022
Clarkes Windows
Customer Service
Quality
Value
We have just had complete guttering to our home and the two man team carried out the work so efficiently and tidily. We also had double doors replaced and this was done in an equally efficient way. I would not hesitate to recommend them or have them to do further work for us. Thank you.
Customer in Dorset Posted on 18/06/2022 , work completed 14/06/2022
New Front Door
Customer Service
Quality
Value
From my first visit to the Dorchester showroom to the finished product, everyone I spoke to at Clarke's couldn’t have been more helpful. I chose the door Chris came and gave an estimate, but there was no pressure put on us. The fitters, Brian and Charlie, were friendly and so efficient they fitted the door to perfection. They cleared up so well behind themselves you wouldn’t have known they had been there. We will definitely be using Tony and his team again. I would definitely recommend.
Michelle in Dorset Posted on 28/05/2022 , work completed 08/03/2022
Excellent service
Customer Service
Quality
Value
We have used this company a number of times, their workmanship is excellent. Dale and Luke did excellent work in replacing the window, they were tidy, polite and did an excellent job. My experience with Clarke's has always been to the highest order.
Which? Trusted Traders Consumer Posted on 28/04/2022 , work completed 26/04/2022
Outstanding service, quality of product and price.
Customer Service
Quality
Value
We were researching window/door companies to fit 2 sets of aluminium French doors and a lantern into our new extension. This was the second company we visited, a family-run business in Dorchester. We quickly made the decision we did not need to look any further. This is a well established, friendly team, who from the outset were professional, knowledgeable and reassuring. Chris the sales manager listened and advised on suitability and showed us the items we were keen to purchase. They were excellent quality and considerably less pricey than the company we had previously visited. Our timescales were discussed - approximately 3- 4 months hence and we received a quote to include fitting within a couple of days. At no time was there pressure to purchase or pay any deposit - we were simply advised to keep in touch regarding our timescales, and that measurements would be taken prior to placing our order and paying our deposit. The small team of office staff were always easy to contact and very helpful. The fabulous dark grey aluminium doors and lantern were expertly fitted yesterday by a friendly and experienced team of 3. Everything arrived for the work at 8.30 and all was completed by mid afternoon, during which time they communicated well and worked with our builders on site. They were all polite, friendly and respectful of our property. I have no hesitation in recommending this company highly.
Customer in Dorset Posted on 12/04/2022 , work completed 11/04/2022
Wonderful service and great windows
Customer Service
Quality
Value
The work was done to high standard and exactly when Clarkes said it would be done. The windows are good quality and they were fitted to the same standards. They look even better than we had hoped. The staff are friendly, hardworking and could not have been more helpful while working here. They tidied up all mess and took great care of our property as they worked. (Our dog is missing their company this week :) )
Customer in Dorset Posted on 09/04/2022 , work completed 01/04/2022
Great quality.
Customer Service
Quality
Value
Clarkes windows were great from start to finish. Great service from everyone I spoke to, the guys who fitted the door were fantastic left no mess and very polite. I will definitely recommend to my friends and family.
Kat in Dorset Posted on 04/04/2022 , work completed 04/04/2022
New doors and replacement glass
Customer Service
Quality
Value
Work carried out as agreed, with professionalism and respect. I'm a repeat customer as they erected a bespoke conservatory for me in 2020. I have already recommended them to family/friends. Very friendly, no nonsense company.
Customer in Dorset Posted on 01/04/2022 , work completed 31/03/2022
Highly Recommend- Excellent Service
Customer Service
Quality
Value
From start to finish we have been very pleased with Clarke’s. The company had really good communication with us, they kept in touch with us by explaining the stages. The quote, to the surveyor spent long time explaining the options and the models we could have, advised us and modified our order to suit. The installers John, Darren and Aston turned up on time to fit 5 windows and a front door. They were very efficient and pleasant to have at our home and very friendly. Their process of work was very clean and we are very happy customers. Excellent service from start to finish! I just want to say a huge thank you to all the team we spoke to and dealt with at Clarke’s Windows. We will be recommending you to family and friends. What a lovely gesture to be home the day after the job was complete to a bouquet of flowers from Clarke’s. Thank you once again.
Customer in Dorset Posted on 31/03/2022 , work completed 21/01/2022
Excellent Service
Customer Service
Quality
Value
Contracted for replacement windows and front Door. Excellent product and service. Turned up on time. Very professional and plesant. Excellent all-round experience. Chosen due to their pre contract care and attention to make sure I would be 100 % satisfied. The fact they were a Which? Trusted Trader was a big bonus and sealed the deal.
Which? Trusted Traders Consumer Posted on 24/03/2022 , work completed 21/03/2022
Thanks very good service
Customer Service
Quality
Value
Damp was penetrating the window frame. Problem was quickly diagnosed and a lead tray under the new frame has (so far at least) completely eliminated the problem. Work was of a high standard and work area was left clean.
Robert in Dorset Posted on 23/02/2022 , work completed 17/02/2022
Excellent every time
Customer Service
Quality
Value
This fitting of five windows to the rear of our house was the third time that Clarkes had completed work here for us. In October we had two windows fitted and earlier in January new fascias, soffits, guttering and downpipes. Every staff member from Clarkes have been excellent. The quality of the products used and the work completed is very high. Every job was completed on time as scheduled and to budget. The staff have all been professional, honest, knowledgeable, understanding and polite. A pleasure to have around. We are delighted with the results and would most definitely recommend Clarkes Windows.
Customer in Dorset Posted on 24/01/2022 , work completed 20/01/2022
Highly pleased
Customer Service
Quality
Value
From beginning to end the service from Clarkes has been exemplary. The survey and estimate were very clear and exactly fulfilled our requirements. The fitting took place on the promised date and despite cold and wet weather including a spot of snow, the two fitters worked very hard to complete the work in the time we were told. They were friendly and helpful and worked extremely tidily. As a result, we have a result which we are highly pleased with, and the clear-up was very thorough leaving us with no mess at all. We would have no hesitation in recommending Clarkes to anyone.
Customer in Dorset Posted on 07/01/2022 , work completed 06/01/2022
Highly recommended
Customer Service
Quality
Value
We’ve been so impressed with the service, products and the whole team at Clarkes Windows. After receiving a very competitive quote, the thorough site survey gave us complete confidence in the solutions offered to change our windows and fit a modern sleek looking conservatory with bifold doors. Their fitters were so polite, friendly and clearly experienced and they left the place super tidy each night. We could not be happier with the results! The house has been transformed. Thanks Tony and the team. It’s been a pleasure.
Customer in Dorset Posted on 23/11/2021 , work completed 22/11/2021
Highly recommended - five star service
Customer Service
Quality
Value
We have just had windows fitted from Clarkes windows. From start to finish the service has been impeccable. All members of the team are very knowledgeable, friendly and professional. I rarely leave reviews but given the standard of product and service I just had to leave feedback. Living in an old barn conversion our requests were not the standard but the team guided us through the process with helpful advice along the way. The fitters are an absolute credit to Clarkes windows - especially Dale, they work quickly and cleanly and are so polite. The windows look amazing, we are getting lots of comments on how beautiful our home looks and I wouldn’t hesitate to recommend Clarke’s windows to anyone thinking of changing their windows. Five star service from a lovely team of people.
Tracey in Dorset Posted on 08/06/2021 , work completed 07/06/2021
Compete replacement of windows, doors, roofline gutters and downpipes
Customer Service
Quality
Value
I invited a quote from Clarke’s of Dorchester. Checking out their website I found that almost everyone spoke highly of them and the only negative review seemed somewhat unreasonable. At the appointed time their representative, Chris, arrived and having quickly ascertained what I wanted, measured up my windows. A few days later I received a quotation. There were further choices to be made regarding style, finish and type of weld, but the advice was patiently given. Meeting Tony Clarke convinced me that there was a genuine person in whom I could put my trust. I decided that I would also have the roofline soffits, gutters and downpipes repaired and replaced to add to the three doors and 16 windows. The installation was completed in under four days. Tony had told me that he placed no time constraints on his teams and that the essential criterion was not sped but to ‘get it right’. The fitters were unfailingly polite, friendly and helpful and were all masters of their trade. No, that is not sufficient: they were artists with experience and expertise. The soffits and gutters have now been replaced to the now expected high standard.
Customer in Dorset Posted on 19/01/2021 , work completed 19/01/2021
Replacement of 11 double glazed windows in a 3 storey terraced house in Poundbury
Customer Service
Quality
Value
Clarkes windows replaced all my double glazed windows in Poundbury. Despite covid-19 initially delaying any work, Clarkes telephoned me as soon as this was lifted to update me on work. I was informed exactly when scaffolding would be erected and removed. The schedule of work was explained in detail including start day, time of day and the named staff who would be working on my home. The staff were competent, professional, polite and good humoured. Great care was taken to protect both the rooms and exterior, and everything was made good after each installation. Each day everything was put back in order, cleaned and vacuumed. The work was inspected by the boss, Mr Clarke on completion and the scaffolding removed promptly. I am delighted with the quality of the actual windows and the installation and staff.
Customer in Dorset Posted on 16/10/2020 , work completed 06/03/2020
Clark’s windows renewed our porch.
Customer Service
Quality
Value
From start to finish Clark’s windows were a very professional team ,very prompt and tidy and the two man team were very helpful and a pleasure to have working in our home environment. The workmanship was excellent and we would recommend Clark’s windows without any hesitation at all .
Customer in Dorset Posted on 20/09/2020 , work completed 18/09/2020
Highly recommended
Customer Service
Quality
Value
Changing windows is a big decision and after hearing nightmare stories from others we were apprehensive about replacing ours. From the 1st meeting with Clarke’s windows we felt safe, they listened carefully and gave great advice on different aspects that we hadn’t considered. Repeated again when they called to measure up; they wanted our experience to be a positive one and again we felt very safe with such a big job been undertaken. The fitting lads arrived and they were great. They treated our home like their own. Cloths were laid out, clearly some mess was made, but everything was hoovered when they left so it was like they hadn’t been there. No mess outside. They were so polite and a credit to the firm. The service from Clarke’s is excellent. Due to weather conditions the lads were coming to us later one morning and we had a phone call to inform us that this would be case. They even matched up our old handles in our extension to coordinate with the new ones. I can’t praise this firm enough. We had a small issue with one of our handle locks and they are on the case to sort it with absolutely no problem. I highly recommend them for their communication, expertise, great quality windows and an excellent experience from start to finish. I’m so pleased we chose Clarke’s Windows.
Customer in Dorset Posted on 04/09/2020 , work completed 19/08/2020
Very Disappointed
Customer Service
Quality
Value
I have no issue with the workmanship, helpfulness, timekeeping, tidiness of the team who were excellent. However, and how I wish I'd expressed my concerns at the time, when Tony told me a 20 degree roof pitch would be enough. I had my doubts. The new conservatory would be replacing one of about 20 years of age with more or less a flat roof, which I had to clean. Now, being in my 70's and no longer wishing to climb up and down a ladder to clean the roof, I was looking forward to a roof that washed itself in the rain. I've had the new conservatory about four months, awaiting heavy downpours. These we have now had but still all sorts of crud is irremovably sitting on the roof. I'm very, very disappointed, and would have reservations recommending them.
Customer in Dorset Posted on 18/06/2020 , work completed 13/03/2020
The trader replied (on 07/07/2020)
Dear Clarkes customer. We are so sorry you're unhappy with an aspect of our work. It would have been easier if you had made contact with us directly as this is the first time we have heard there was any sort of problem. Our company policy is to ensure that every customer is 100% happy with every area of their installation and we pride ourselves on our great customer satisfaction. Please feel free to contact with us and we will be more than happy to resolve any problem you have. Kind regards Clarkes Windows
Replacing misted windows
Customer Service
Quality
Value
Mine was a small order but I received prompt and courteous attention at all times. I requested repairs to 3 normal size windows that had misted up. Two very helpful and knowledgeable guys came at the allotted time and even though it was raining quite hard fitted new glass in very quick time. Very pleased with the result.
Customer in Dorset Posted on 17/06/2020 , work completed 11/06/2020