Highly Recommend- Excellent Service
From start to finish we have been very pleased with Clarke’s. The company had really good communication with us, they kept in touch with us by explaining the stages. The quote, to the surveyor spent long time explaining the options and the models we could have, advised us and modified our order to suit. The installers John, Darren and Aston turned up on time to fit 5 windows and a front door. They were very efficient and pleasant to have at our home and very friendly. Their process of work was very clean and we are very happy customers. Excellent service from start to finish! I just want to say a huge thank you to all the team we spoke to and dealt with at Clarke’s Windows. We will be recommending you to family and friends. What a lovely gesture to be home the day after the job was complete to a bouquet of flowers from Clarke’s. Thank you once again.
Customer in Dorset
Posted on 31/03/2022
, work completed 21/01/2022
Recommended
Excellent Service
Contracted for replacement windows and front Door. Excellent product and service. Turned up on time. Very professional and plesant. Excellent all-round experience. Chosen due to their pre contract care and attention to make sure I would be 100 % satisfied. The fact they were a Which? Trusted Trader was a big bonus and sealed the deal.
Which? Trusted Traders Consumer
Posted on 24/03/2022
, work completed 21/03/2022
Recommended
Thanks very good service
Damp was penetrating the window frame. Problem was quickly diagnosed and a lead tray under the new frame has (so far at least) completely eliminated the problem. Work was of a high standard and work area was left clean.
Robert in Dorset
Posted on 23/02/2022
, work completed 17/02/2022
Recommended
Excellent every time
This fitting of five windows to the rear of our house was the third time that Clarkes had completed work here for us. In October we had two windows fitted and earlier in January new fascias, soffits, guttering and downpipes. Every staff member from Clarkes have been excellent. The quality of the products used and the work completed is very high. Every job was completed on time as scheduled and to budget. The staff have all been professional, honest, knowledgeable, understanding and polite. A pleasure to have around. We are delighted with the results and would most definitely recommend Clarkes Windows.
Customer in Dorset
Posted on 24/01/2022
, work completed 20/01/2022
Recommended
Highly pleased
From beginning to end the service from Clarkes has been exemplary. The survey and estimate were very clear and exactly fulfilled our requirements. The fitting took place on the promised date and despite cold and wet weather including a spot of snow, the two fitters worked very hard to complete the work in the time we were told. They were friendly and helpful and worked extremely tidily. As a result, we have a result which we are highly pleased with, and the clear-up was very thorough leaving us with no mess at all. We would have no hesitation in recommending Clarkes to anyone.
Customer in Dorset
Posted on 07/01/2022
, work completed 06/01/2022
Recommended
Highly recommended
We’ve been so impressed with the service, products and the whole team at Clarkes Windows. After receiving a very competitive quote, the thorough site survey gave us complete confidence in the solutions offered to change our windows and fit a modern sleek looking conservatory with bifold doors. Their fitters were so polite, friendly and clearly experienced and they left the place super tidy each night. We could not be happier with the results! The house has been transformed. Thanks Tony and the team. It’s been a pleasure.
Customer in Dorset
Posted on 23/11/2021
, work completed 22/11/2021
Recommended
Highly recommended - five star service
We have just had windows fitted from Clarkes windows. From start to finish the service has been impeccable. All members of the team are very knowledgeable, friendly and professional. I rarely leave reviews but given the standard of product and service I just had to leave feedback. Living in an old barn conversion our requests were not the standard but the team guided us through the process with helpful advice along the way. The fitters are an absolute credit to Clarkes windows - especially Dale, they work quickly and cleanly and are so polite. The windows look amazing, we are getting lots of comments on how beautiful our home looks and I wouldn’t hesitate to recommend Clarke’s windows to anyone thinking of changing their windows. Five star service from a lovely team of people.
Tracey in Dorset
Posted on 08/06/2021
, work completed 07/06/2021
Recommended
Compete replacement of windows, doors, roofline gutters and downpipes
I invited a quote from Clarke’s of Dorchester. Checking out their website I found that almost everyone spoke highly of them and the only negative review seemed somewhat unreasonable. At the appointed time their representative, Chris, arrived and having quickly ascertained what I wanted, measured up my windows. A few days later I received a quotation. There were further choices to be made regarding style, finish and type of weld, but the advice was patiently given. Meeting Tony Clarke convinced me that there was a genuine person in whom I could put my trust. I decided that I would also have the roofline soffits, gutters and downpipes repaired and replaced to add to the three doors and 16 windows. The installation was completed in under four days. Tony had told me that he placed no time constraints on his teams and that the essential criterion was not sped but to ‘get it right’. The fitters were unfailingly polite, friendly and helpful and were all masters of their trade. No, that is not sufficient: they were artists with experience and expertise. The soffits and gutters have now been replaced to the now expected high standard.
Customer in Dorset
Posted on 19/01/2021
, work completed 19/01/2021
Recommended
Replacement of 11 double glazed windows in a 3 storey terraced house in Poundbury
Clarkes windows replaced all my double glazed windows in Poundbury. Despite covid-19 initially delaying any work, Clarkes telephoned me as soon as this was lifted to update me on work. I was informed exactly when scaffolding would be erected and removed. The schedule of work was explained in detail including start day, time of day and the named staff who would be working on my home. The staff were competent, professional, polite and good humoured. Great care was taken to protect both the rooms and exterior, and everything was made good after each installation. Each day everything was put back in order, cleaned and vacuumed. The work was inspected by the boss, Mr Clarke on completion and the scaffolding removed promptly. I am delighted with the quality of the actual windows and the installation and staff.
Customer in Dorset
Posted on 16/10/2020
, work completed 06/03/2020
Recommended
Clark’s windows renewed our porch.
From start to finish Clark’s windows were a very professional team ,very prompt and tidy and the two man team were very helpful and a pleasure to have working in our home environment. The workmanship was excellent and we would recommend Clark’s windows without any hesitation at all .
Customer in Dorset
Posted on 20/09/2020
, work completed 18/09/2020
Recommended
Highly recommended
Changing windows is a big decision and after hearing nightmare stories from others we were apprehensive about replacing ours. From the 1st meeting with Clarke’s windows we felt safe, they listened carefully and gave great advice on different aspects that we hadn’t considered. Repeated again when they called to measure up; they wanted our experience to be a positive one and again we felt very safe with such a big job been undertaken. The fitting lads arrived and they were great. They treated our home like their own. Cloths were laid out, clearly some mess was made, but everything was hoovered when they left so it was like they hadn’t been there. No mess outside. They were so polite and a credit to the firm. The service from Clarke’s is excellent. Due to weather conditions the lads were coming to us later one morning and we had a phone call to inform us that this would be case. They even matched up our old handles in our extension to coordinate with the new ones. I can’t praise this firm enough. We had a small issue with one of our handle locks and they are on the case to sort it with absolutely no problem. I highly recommend them for their communication, expertise, great quality windows and an excellent experience from start to finish. I’m so pleased we chose Clarke’s Windows.
Customer in Dorset
Posted on 04/09/2020
, work completed 19/08/2020
Recommended
Very Disappointed
I have no issue with the workmanship, helpfulness, timekeeping, tidiness of the team who were excellent. However, and how I wish I'd expressed my concerns at the time, when Tony told me a 20 degree roof pitch would be enough. I had my doubts. The new conservatory would be replacing one of about 20 years of age with more or less a flat roof, which I had to clean. Now, being in my 70's and no longer wishing to climb up and down a ladder to clean the roof, I was looking forward to a roof that washed itself in the rain. I've had the new conservatory about four months, awaiting heavy downpours. These we have now had but still all sorts of crud is irremovably sitting on the roof. I'm very, very disappointed, and would have reservations recommending them.
Customer in Dorset
Posted on 18/06/2020
, work completed 13/03/2020
Replacing misted windows
Mine was a small order but I received prompt and courteous attention at all times. I requested repairs to 3 normal size windows that had misted up. Two very helpful and knowledgeable guys came at the allotted time and even though it was raining quite hard fitted new glass in very quick time. Very pleased with the result.
Customer in Dorset
Posted on 17/06/2020
, work completed 11/06/2020
Recommended
Installed windows and Erected a conservatory
Impressed by their effiecny. Their costing, with no extras, wwas very good they were on time , the workman were very polite, consdierate. and tidy. I have no hesiatiation in reccomending them. Im thrilled with the finished installations! They turned our house with a hwole new look, and its an absolutlee delight to see it.
Jen, Milford on Sea
Posted on 20/03/2020
, work completed 20/03/2020
Recommended
Excellent job.
I’m not usually prone to gushing praise when I get what I pay for, but Clarkes windows did an outstanding job. Just bought a house which the surveyor had advised needed three replacement windows & a sliding door to the conservatory. Clarkes came to visit and I asked them to assess all the windows throughout. They made no attempt to sell me anything I didn’t need, instead advising me that the only windows that required replacement were those highlighted by the surveyor when I was buying the house. The price was good and the quality of work is superb. The three guys who came to do the job were gregarious, polite and super efficient, engaging kindly with my six year old son, while ensuring safety came first. There was no mess left behind, and having decorated before the windows were replaced, (daft I know), I expected to have to at least re-paint, if not re-plaster around the window frames, but the finish is so good, it looks like the windows went in before the decorating. I recommend Clarkes without hesitation, first class from start to finish.
Customer in Dorset
Posted on 20/02/2020
, work completed 04/02/2020
Recommended
Fantastic job!
I highly recommend Clarke's Windows. From start to finish the whole team worked with professionalism and great care. Nothing was too much trouble. All the windows in my house were replaced in four days in very difficult circumstances. The fitters were courteous and respectful of the property and carried out the work efficiently. The cost of the work was very reasonable for the quality of the product and excellent service. A couple of very minor issues were resolved quickly and graciously. I have no hesitation in highly recommending Tony Clarke's hard working and efficient company.
Sue
Posted on 19/02/2020
, work completed 13/02/2020
Recommended
Superb
Finally a company that did not shy away from a job that was slightly unusual! Highly impressed right from the start. After a detailed discussion on our requirements Tony came up with a solution on a technical issue. And work convened on an Orangery with bifold doors. It was completed ahead of schedule and within budget. We have been very impressed with the overall quality of the product and of the workmanship.
Customer in Dorset
Posted on 19/11/2019
, work completed 05/11/2019
Recommended
Great job
Needed a double glazed unit replaced. Very impressed with the help and knowledge of Chris the Surveyor.Supply and fitting of unit was done quickly and efficiently by the very knowledgeable and friendly fitters. No hesitation in recommending Chris and Team.
Customer in Dorset
Posted on 07/11/2019
(Reviewer did not use service)
Recommended
First class service from start to finish
I contacted Clarkes on the recommendation of my kitchen fitter as I needed a new window and new French Doors, both of which involved knocking through walls as well as replacement of some existing French Doors. All work needed to be completed within a short time frame as any delay would have had a knock on effect on the follow on works. From Chris' initial, competitive quote, Tony's very thorough survey and helpful advice to the two fitters who worked through pouring rain in order to meet the deadline, the service was faultless from start to finish. I'd highly recommend Tony and his team to anyone looking for a first class, professional and courteous service.
Customer in Dorset
Posted on 16/10/2019
, work completed 08/10/2019
Recommended
Lovely people. Lovely job.
They replaced all windows and conservatory & veranda roof. Very efficient and tidy. Arrived promptly and did a beautiful job. A really nice family firm.
Angela, Dorset
Posted on 12/08/2019
, work completed 12/08/2019
Recommended
Clarke’s Windows offer a fantastic service
Having shopped around, we eventually chose Clarke’s for all our huge panoramic windows, windows, patio doors, French door & front door and so glad we did. From start to finish, they offered us an excellent service, from discussing handles, which way they opened, trickle vents, thresholds etc. To the standard of fitting & the fitters. We are absolutely delighted with how they look, how they feel to open & close & the quality, they all look fantastic & at very competitive prices. Would highly recommend Clarke’s Windows.
Mrs Skinner
Posted on 05/08/2019
, work completed 01/08/2019
Recommended
A company to trust.
Clarkes have their own team of fitters (no sub-contracting as other well known national companies do) and the ones who visited us were extremely professional, polite and did a very neat job - absolutely no mess at all. The salesman was professional and honest - no hard sell and no unnecessary extras. (I got a good quality front door for £1500 - the hard sell salesman from a well known national company quoted me £5500 for the same door!) The after sales service is unbelievable - the fitters were round almost instantly to sort out the few issues we had. I’ve never encountered such good after sales service with any company. I have nothing but praise for Clarkes Windows and I will thoroughly recommend them.
Customer in Dorset
Posted on 02/08/2019
, work completed 31/07/2019
Recommended
Brilliant and professional
They did the job over three days 12-14th June 2019. Two lovely chaps. Very good at the job. Cleaned up well after. Couldn't fault them.
Walter, Dorset
Posted on 12/06/2019
, work completed 12/06/2019
Recommended
New Doors...
From the initial visit to measure and quote, to having doors fitted we couldn't have asked for a better experience. Everyone involved was friendly and helpful and there was no pressure to buy. Fitters arrived on time and completed the work very efficiently. I would thoroughly recommend Clarkes to anyone thinking of having replacement doors.
Customer in Dorset
Posted on 07/05/2019
, work completed 07/05/2019
Recommended
Fantastic job
Absolutely fantastic job, well done. Wonderful guys. Polite, courteous and always on time. Attention to detail was second to none. Couldn't be more pleased. Thank you so much. These two are such great ambassadors to Clarkes Windows. If you need a new porch then go to Clarkes Windows cos there is none better.
Customer in Dorset
Posted on 18/04/2019
, work completed 18/04/2019
Recommended