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Trusted Traders

Clockwork Removals Ltd (Sheffield)

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4.2

4 Reviews

Organisations and Awards

Member of the British Association of Removers

https://www.bar.co.uk

About

Clockwork Removals specialises in residential and office removals and storage services both in the UK and abroad. Clockwork has a chain of 10 accredited branches and benefits from a network of service partners from all over the world. Clockwork pride themselves on exceptional customer service offering international coverage whilst always maintaining a local expertise.

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • More Services

    • corporate relocation
    • overseas moves
    • document archiving

Customer reviews

Reviews summary

4.2
4 reviews
Customer Service
4.5
Quality
4.0
Value
4.0
Sort by
Hardworking, efficient and an A Class service
Customer Service
Quality
Value
From the initial telephone enquiry right through to the collection of the boxes once finished with has been a 1st class service. They took the stress of moving away from us and put as at ease straight away and as a family with 2 young children I cannot thank them enough. A personal and wonderful service driven by a superb team. The moving guys worked so hard and made everything seem effortless and no trouble at all. Thank you for everything you've done. I would use them again in a heartbeat (I don't plan on ever moving again!) and I will most definitely be recommending them to anyone I know who is moving. Thank you.
Catherine Clarkson27/03/2017
Wonderful moving experience!
Customer Service
Quality
Value
I was so glad I chose Clockwork for my move. They were recommended to me by two of my work colleagues. The office staff were brilliant they rang before the move date to make sure everything was o.k which I thought was very nice of them. They arrived on move day and promptly started packing my belongings. The guys were great, they were so chirpy and obviously very happy with their work. They made what I thought was going to be a very difficult time a rather pleasant one. Nothing was too much trouble and they even returned (Bob and Dave) to collect the boxes. I have already recommended them and will be using them again when I move in 6 months.
Adrian Padfield27/03/2017
Extremely hard working guys!
Customer Service
Quality
Value
Arrived on time, lads worked very hard and efficiently. Packing was done to my satisfaction and I was very happy with all aspects from start to finish.
Jo Anderson27/03/2017
Useless
Customer Service
Quality
Value
The initial visit went well, but when the packing boxes we asked for didn't turn up, we discovered the man hadn't passed on our request to the office. The move seemed to be going well until the movers got lost - they ignored the map and detailed directions we gave them to the new house. Our furniture is wax-polished wood, and we asked them to be very careful. They showed us a pile of blankets to wrap furniture in, and promised to take care. However, on unpacking it was clear that every piece of furniture was scratched, scraped, chipped, gouged - clearly the men had been careless, and not used the blankets. We contacted the office, but they refused to admit any fault, even when we sent photos of the very obvious damage. They weren't even polite about it. What a disaster.
WendyD26/03/2017