Endorsed by Which?

Coles Electrics

5.0

59 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

About

Coles Electrics provides electrical services for domestic properties in South East Wales.

Coles Electrics offer a reliable, competent friendly domestic electrical service and take great pride in all work carried out. Registered and fully insured, you are in safe hands with Coles Electrics for all your domestic electrical needs.

Formed by Matt Coles whom has 22+ years of experience in electrical and mechanical engineering (having worked for both Rolls-Royce and British Gas).

Specialise in Testing, Condition Reports and
Consumer Unit upgrades.

Coles Electrics put the customer at the heart of everything we do and aim to ensure your complete satisfaction.

Some of the services offered:-

Consumer Unit (Fuse board) upgrades
Circuit Rewiring
Additions and Alterations
Repair and Maintenance work
Inspection and Testing (Electrical Condition Reports)
Internal and External Lighting and Sockets
Smart controls e.g. Hive and Nest controls
Free no obligation quote

What we do

  • Electricians

    • Electric Showers
    • Electrical installations
    • Electrical repairs
    • Electrical testing services
    • Fuse boards
    • Landlord safety certificates
    • Outdoor electrical wiring
    • Rewiring
  • More Services

    • additions and alterations
    • smart controls

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
59 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Highly Recommend
Customer Service
Quality
Value
Matt was recommended to us by friends who had previously used his services and I was thoroughly impressed. Matt was professional, punctual and communicated superbly with us throughout. The work was completed to a very high standard and I wouldn't hesitate to use him again for future work.
Customer in Newport Posted on 10/11/2025 , work completed 20/10/2025
The trader replied (on 12/11/2025)
Thank you for taking the time to write a review, it is very much appreciated. Many thanks,
The best electrician
Customer Service
Quality
Value
This is the second time we've had Matt out, and we couldn't be happier! We wouldn't go with anyone else; he is the best!! He replaced a broken socket, raised 2 sockets that were inaccessible behind some drawers, fixed a dodgy light switch, and replaced a light fitting. Matt is punctual, pleasant, respectful, courteous, trustworthy, explains everything and checks you are happy with the proposed work before doing it. He works non-stop and is exceptionally clean and tidy. His communication is spot-on as well. We wish all tradespeople were like Matt!!
Customer in Cardiff Posted on 04/11/2025 , work completed 03/11/2025
The trader replied (on 05/11/2025)
Thank you so much for taking the time to leave me a review, very much appreciated. Many thanks, Matt
5 star experience
Customer Service
Quality
Value
This is the second time Matt has done work on my house and I can honestly say he is the best tradesman I have ever had. He is 100% reliable in both his communication and work. He has given excellent advice and ensured that all work was completed to my satisfaction, even fitting in some extra things for me whilst here. I would definitely ask Matt to work for me again and highly recommend him in all aspects of his work and professionalism. One happy customer!
Customer in Newport Posted on 31/10/2025 , work completed 30/10/2025
The trader replied (on 03/11/2025)
Thank you for leaving me a review it is very much appreciated. Glad you are pleased with all the work that I carried out. Many thanks.
1st Class service.
Customer Service
Quality
Value
I had not used Matt previously, he was recommended by a relative. I could not have found a better electrician. Matt's communications have been excellent throughout this process. From first contacting Matt he was very professional ,arranging to come and visit me to assess the work to be carried out. Matt was very informative about what needed to be done and I straight away felt confident that I had chosen the right man for the job. The work was carried out over 2 days and Matt kept me informed at every step, advising me of any potential snags. I did need to make 1 change to the original schedule of work to be done, Matt was able to accommodate my request without a problem. The quality of work carried out is exceptional, Matt took pride in the finished cosmetics of the job. I have some electrical knowledge and Matt was able to share some of the checks and tests information with me. I would not hesitate to recommend Matt to somebody else. I only wish that all tradesmen were as conscientious,professional and friendly as Matt.
Customer in Torfaen Principal Area Posted on 03/10/2025 , work completed 02/10/2025
The trader replied (on 07/10/2025)
Thank you for taking the time to write a review, it is very much appreciated. Thanks.
Had an amazing experience
Customer Service
Quality
Value
Had an amazing experience with booking and communications with Matt. He came to fit new plug sockets and light switches, which look and work amazingly. He also sorted my fuse box to ensure it was safe and working properly. I am really happy with the work completed and couldn’t be happier with the outcome.
Customer in Newport Posted on 28/08/2025 , work completed 21/08/2025
The trader replied (on 29/08/2025)
Thank you for taking the time to write a review, it is very much appreciated, glad you are happy with the completed work. Thanks.
True profesdional
Customer Service
Quality
Value
We have had Cole’s a couple of times now and yesterday he put in an extra kitchen socket ( we had an issue after using an extension lead for our fridge freezer-it was bad enough when it blew but could have been worse- therefore decided to have a socket so we don’t have to use extension) The work was completed in an extremely professional but in a personable way, left the area clean and tidy! Totally respected my property. Over the moon with work completed. He checked everything was working properly and received certificate of work completed next morning! Cannot recommend more highly! Thank you it is so good to have an electrician you can trust!
Customer in Newport Posted on 05/08/2025 , work completed 04/08/2025
The trader replied (on 06/08/2025)
Thank you for taking the time to write a review, very much appreciated.
Professional, considerate and hard working
Customer Service
Quality
Value
We booked Matt in to change some electrics during a living room revamp. He arrived when he said he would and worked hard all day for 3.5 days. He cleaned up after himself, made good any holes made to run cables through the wall, and ran through options with us when needed. He is friendly, approachable, and trustworthy. We would definitely have him do more work in our home when we need it next. Very happy with the work that was done and the quote reflected his efficiency, expertise the attention to detail. Thank you Matt!
Customer in Cardiff Posted on 16/05/2025 , work completed 06/05/2025
The trader replied (on 20/05/2025)
Thank you very much for taking the time to write a review, really appreciate it. Many thanks, Matt
Highly professional impression but declined to do the job
Based on previous reviews and Which? trusted status I approached Matt for a quote for a Electrical Installation Condition Report (EICR), safety test and inspection of the existing electrical installation prior to a kitchen refurbishment. The quote was provided promptly and I replied with a polite and genuine query. He quickly turned down the job stating that my query suggested I didn't think it is worth that price/rate. One star for mind reading :)
Customer in Cardiff Posted on 19/03/2025 (Reviewer did not use service)
The trader replied (on 21/03/2025)
Thank you for your review. To clarify you asked me to provide a quotation for some work which I issued to you promptly and my pricing was based on my normal day rate. It was unfortunate that you did not accept my quote. Apologies for not being given the opportunity to do any work for you or help on this occasion. I wish you all the best for the future. Many thanks, Matt
Professional and Efficient
Customer Service
Quality
Value
We needed our electrics board replaced and updated and Matt did an excellent job with this. He tracked down any faults on our circuit and fixed them too, no problem. Very low hassle, low stress man to employ, was always calm focused and hard working. He even got the job done a day earlier than expected and knocked some money off the originally quoted amount because of this speed! Brilliant electrician, will use him again for all our electrical needs.
Customer in Newport Posted on 08/02/2025 , work completed 06/02/2025
Outstanding Service
Customer Service
Quality
Value
I recently had the pleasure of working with Matt for an EICR inspection and subsequent repairs. From start to finish, he was extremely professional, reliable and punctual. During the inspection, Matt thoroughly identified all the issues and explained them clearly, ensuring I understood what needed to be done. He returned to fix all the identified issues, demonstrating exceptional skill and attention to detail. Overall, I highly recommend Matt for any electrical work. He is a true professional who delivers excellent service. Thank you Matt.
Customer in Newport Posted on 06/02/2025 , work completed 15/01/2025
Great work as usual
Customer Service
Quality
Value
We've used Matt's services a few times already, and have always been really happy with the work done. The latest job he did for us was done over a period of 4 days: installation of a new fuse board, installation of down lights and a new connection for an induction hob. He thoroughly explains the work to be done, both in person and on the budgets he sends through. Any certificates that are needed are always sent through after completion of work. He is always courteous and on time, and doesn't leave any tidying up to do after doing his jobs. 100% recommend his services as he's a very conscientious electrician.
Customer in Newport Posted on 05/12/2024 , work completed 05/12/2024
Highly Recommended!
Customer Service
Quality
Value
Matt has once again delivered a first class service. All work was carried out to a very high standard. his advice was much appreciated and we now have confidence that our very old wiring and electrical fittings are safe to use.
Customer in Cardiff Posted on 13/11/2024 , work completed 12/11/2024
Professional and reliable
Customer Service
Quality
Value
Matt came to fix a faulty indoor light switch and to fit a new external sensor light . Matt turns up when he says he will and always kept us in touch with quotes received quickly. The work was carried out very professionally and ensured everything was brought up to the current electrical standards and the appropriate certificates issued to confirm this. Couldn't ask for more and would definitely use again and recommend to anyone .
Customer in Newport Posted on 01/11/2024 , work completed 31/10/2024
Professional Service
Customer Service
Quality
Value
I initially hired Matt for an inspection, which revealed that lights, sockets and the consumer unit needed replacing. I engaged Matt to carry out those works and also install a new electric oven and hob. Matt's quote was clear and explained the work to be done and he quickly answered the couple of queries that I had. He continued to communicate well and confirmed the dates for the work near the time. The actual work was carried out to schedule and the resulting installation was neat and tidy. The work areas were all cleaned up and the house left in a good state. Throughout Matt was pleasant to deal with and informative about the work being done, producing a painless overall experience.
Customer in Newport Posted on 16/09/2024 , work completed 04/09/2024
One of the best traders we have dealt with
Customer Service
Quality
Value
Matt recently undertook a partial re-wire of our property. The work involved an investigation of the existing wiring circuits, and installation of new wiring. From the first meeting Matt was pleasant, helpful and professional, and is the only trader we have so far met that showed ID on arrival, and one of the few to put on over shoes when entering the house to prevent tracking dirt. Communication was one of the best we have had with a trader. From the initial enquiry we made, arranging a visit to asses the job, receiving a quote and getting a date booked, all messages and questions we had were answered promptly. Additionally Matt was very accommodating when we had to move the start date of the work due to delays with other work we having done. He also was flexible with some of the changes/additions we requested from our initial plan. With regards to the actual work. Matt was always punctual, and did a full days work (sometimes more). Something that other traders we have used don't always do. He kept us advised on what his plan was for the day, and would clean-up at the end of each day. Where required he suggested alternatives/improvements to some of the tings we had asked for. All work was done to a high standard, was completed to the estimated schedule, and was to the agreed budget/quote + the additional work we asked for. We cannot recommend Coles Electrics highly enough.
Customer in Caerphilly County Borough Posted on 09/09/2024 , work completed 21/08/2024
A job well done
Customer Service
Quality
Value
Matt carried out a comprehensive inspection and the subsequent remedial work and installed a new fuse box. All done to a high standard on time and to budget. Due to problems at my end work spread over 3 months and regular contact maintained. Kept me fully informed of what he was doing and why. All done neatly and tidily
Customer in Newport Posted on 05/08/2024 , work completed 30/07/2024
Minor Remedial Works
Customer Service
Quality
Value
Matt attended the property to complete an array of minor remedial works following an earlier EICR, which Matt also completed. Matt was at the property for almost three days completing the works, which included investigations into earthing problems in the kitchen and downstairs generally; the moving and installation of spotlights; installation of new ceiling lights; changing socket covers; and adding external conduit bonding between all major supply points at the property. All of the work was carried out to the highest quality and efficiently; Matt also spoke to my partner and I at each point to provide updates on what he was doing and why he was doing that particular piece of work, which provided us with great peace of mind. Matt was very polite, left the house in an immaculate condition, and was also very understanding with our nervous pet. My partner and I also found Matt to be very reasonably priced, especially for the variety of work carried out and the time spent at the property. I would highly recommend Matt for any electrical work.
Customer in Caerphilly County Borough Posted on 18/05/2024 , work completed 15/05/2024
Excellent, friendly, safe, trustworthy
Customer Service
Quality
Value
Matt was able to help us with a variety of jobs, including fixing a ceiling light fixture, installing a remote controlled set of outdoor garden lights and sorting power etc for them, and putting in a new upstairs double socket for a server. Communication was clear, pricing was fair, and work was completed to an extremely high standard. Very friendly, and was happy to give us advice on other issues we were facing as well, just a genuinely nice guy who is very good at his job, and we are very glad to have found him and will definitely be using again for any electric rated jobs. Thanks Matt!
Customer in Newport Posted on 03/04/2024 , work completed 03/04/2024
Excellent work again
Customer Service
Quality
Value
Matt had previously undertaken several pieces of work for us, all done on time to the highest standard. On this occasion, we asked him to replace an existing distribution board in the garage / annex which also provided power to outbuildings and remove a defective external light above the front door before installing a replacement. Both jobs were completed as agreed, on time and the dates/times agreed. Matt arrived promptly on both days and undertook the work to his usual very high standard. Extremely pleased with finished work. Matt is an excellent electrician, respects the property where he is working, always clears up after he has completed and is a really nice chap. Would have no hesitation whatsoever in asking him to undertake any further electrical work we need and similarly would recommend him immediately to anyone looking for a reliable, quality tradesperson who specialises in all aspects of electrical works.
Customer in Newport Posted on 22/01/2024 , work completed 18/01/2024
Excellent Electrician
Customer Service
Quality
Value
Matt undertook several pieces of work for us over a three-week period. This consisted of an initial safety assessment of the house electrics, followed by installation of new supply cabling and sockets to external buildings, addressing the numerous issues identified during the safety check and installing a new main fuseboard in the house. All work was detailed in clear quotations and fully explained by Matt in person prior to initiation. Matt kept us fully informed of what he doing throughout, always arrived when he said he would, cleared up afterwards and carried out the work with the minimum of fuss and disruption. Matt's work is of an extremely high standard and highlighted to us the difference between a quality electrician and some of the other electricians who have worked for us in the past. I have no hesitation whatsoever in recommending Matt. In addition to being an excellent electrician, he is a really nice person who was a pleasure to have working for us. We have already contracted Matt to undertake further work for us.
Customer in Newport Posted on 05/11/2023 , work completed 26/10/2023
Excellent Work
Customer Service
Quality
Value
I have recently had an outdoor socket, decking recessed lighting and an outdoor light fitted by Matt. The work carried out was excellent and carried out to an exceptional standard. Matt explained everything very thoroughly and provided all the relevant certificates. The workmanship was incredibly neat and was completed to schedule and budget. I would highly recommend Matt.
Customer in Torfaen Principal Area Posted on 28/09/2023 , work completed 25/09/2023
Fantastic
Customer Service
Quality
Value
I can't rate Matt highly enough - he did what he said he would, when he said he would do it, and did a high spec job for a very fair price. Matt is organised and tidy, he finds really good solutions to snags and provides easy to understand advice, all backed up by formal certification. Would definitely recommend Matt to anyone, he's a professional you can rely on.
Customer in Newport Posted on 11/08/2023 , work completed 04/08/2023
Excellent Service - Great support and advice
Customer Service
Quality
Value
Matt provided an excellent service from start to finish. He clearly explained what needed doing and why. Our house is an older property where virtually nothing is standard. Matt worked round the challenges and we are left feeling that the electrics are safe and up to standard. I'm really glad that I used the Which trusted trader service and that I used Coles Electrics. Will definitely recommend to anyone else needing work done.
Customer in Caerphilly County Borough Posted on 29/06/2023 , work completed 13/06/2023
Professional within his trade
Customer Service
Quality
Value
I would ‘highly’ recommend Matt as a professional in his trade as an Electrician. I did my research looking for an electrician and from reading his experience and reviews before contacting Matt. From the time of booking the electrical assessment, through to arranging another appointment for the work to be completed and receiving the report. You do know you have a professional in how he works. The work Matt completed was for the sale of my property. I would like to take this opportunity to thank him for the high standard of work he provides👍
Customer in Torfaen Principal Area Posted on 24/04/2023 , work completed 24/04/2023
Professional and skilled Electrician
Customer Service
Quality
Value
Matthew Cole (Coles Electrics) carried out a partial rewire of kitchen and outbuilding, replaced my old consumer board with an updated Consumer Board (18th edition) ,supplied a small bathroom heater/kitchen light and tested all of my electrics in the house for my peace of mind, along with some small electrical jobs around the house. The work was carried out to the agreed schedule and on budget. I have no hesitation in recommending Matthew Cole, he carried out the work with professionalism, to a very high standard and his work ethic was one hundred percent. He was courteous, explained everything that he was doing in a way that was easy to understand, totally punctual and left the house tidy at the end of each day, before he left each day he always double checked everything to make sure all was well. He promptly sent me all the necessary paperwork, certificates etc. setting out all details of the work. I was exceptionally pleased with the work he completed for me and will be using again without any hesitation, I have also recommended him to many of my friends.
Jenny in Newport Posted on 24/01/2023 , work completed 16/01/2023