Endorsed by Which?

Coles Electrics

5.0

43 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

About

Coles Electrics provides electrical services for domestic properties in South East Wales.

Coles Electrics offer a reliable, competent friendly domestic electrical service and take great pride in all work carried out. Registered and fully insured, you are in safe hands with Coles Electrics for all your domestic electrical needs.

Formed by Matt Coles whom has 22+ years of experience in electrical and mechanical engineering (having worked for both Rolls-Royce and British Gas).

Specialise in Testing, Condition Reports and
Consumer Unit upgrades.

Coles Electrics put the customer at the heart of everything we do and aim to ensure your complete satisfaction.

Some of the services offered:-

Consumer Unit (Fuse board) upgrades
Circuit Rewiring
Additions and Alterations
Repair and Maintenance work
Inspection and Testing (Electrical Condition Reports)
Internal and External Lighting and Sockets
Smart controls e.g. Hive and Nest controls
Free no obligation quote

What we do

  • Electricians

    • Electric Showers
    • Electrical installations
    • Electrical repairs
    • Electrical testing services
    • Fuse boards
    • Landlord safety certificates
    • Outdoor electrical wiring
    • Rewiring
  • More Services

    • additions and alterations
    • smart controls

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
43 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent, friendly, safe, trustworthy
Customer Service
Quality
Value
Matt was able to help us with a variety of jobs, including fixing a ceiling light fixture, installing a remote controlled set of outdoor garden lights and sorting power etc for them, and putting in a new upstairs double socket for a server. Communication was clear, pricing was fair, and work was completed to an extremely high standard. Very friendly, and was happy to give us advice on other issues we were facing as well, just a genuinely nice guy who is very good at his job, and we are very glad to have found him and will definitely be using again for any electric rated jobs. Thanks Matt!
Customer in Newport Posted on 03/04/2024 , work completed 03/04/2024
Excellent work again
Customer Service
Quality
Value
Matt had previously undertaken several pieces of work for us, all done on time to the highest standard. On this occasion, we asked him to replace an existing distribution board in the garage / annex which also provided power to outbuildings and remove a defective external light above the front door before installing a replacement. Both jobs were completed as agreed, on time and the dates/times agreed. Matt arrived promptly on both days and undertook the work to his usual very high standard. Extremely pleased with finished work. Matt is an excellent electrician, respects the property where he is working, always clears up after he has completed and is a really nice chap. Would have no hesitation whatsoever in asking him to undertake any further electrical work we need and similarly would recommend him immediately to anyone looking for a reliable, quality tradesperson who specialises in all aspects of electrical works.
Customer in Newport Posted on 22/01/2024 , work completed 18/01/2024
Excellent Electrician
Customer Service
Quality
Value
Matt undertook several pieces of work for us over a three-week period. This consisted of an initial safety assessment of the house electrics, followed by installation of new supply cabling and sockets to external buildings, addressing the numerous issues identified during the safety check and installing a new main fuseboard in the house. All work was detailed in clear quotations and fully explained by Matt in person prior to initiation. Matt kept us fully informed of what he doing throughout, always arrived when he said he would, cleared up afterwards and carried out the work with the minimum of fuss and disruption. Matt's work is of an extremely high standard and highlighted to us the difference between a quality electrician and some of the other electricians who have worked for us in the past. I have no hesitation whatsoever in recommending Matt. In addition to being an excellent electrician, he is a really nice person who was a pleasure to have working for us. We have already contracted Matt to undertake further work for us.
Customer in Newport Posted on 05/11/2023 , work completed 26/10/2023
Excellent Work
Customer Service
Quality
Value
I have recently had an outdoor socket, decking recessed lighting and an outdoor light fitted by Matt. The work carried out was excellent and carried out to an exceptional standard. Matt explained everything very thoroughly and provided all the relevant certificates. The workmanship was incredibly neat and was completed to schedule and budget. I would highly recommend Matt.
Customer in Torfaen Principal Area Posted on 28/09/2023 , work completed 25/09/2023
Fantastic
Customer Service
Quality
Value
I can't rate Matt highly enough - he did what he said he would, when he said he would do it, and did a high spec job for a very fair price. Matt is organised and tidy, he finds really good solutions to snags and provides easy to understand advice, all backed up by formal certification. Would definitely recommend Matt to anyone, he's a professional you can rely on.
Customer in Newport Posted on 11/08/2023 , work completed 04/08/2023
Excellent Service - Great support and advice
Customer Service
Quality
Value
Matt provided an excellent service from start to finish. He clearly explained what needed doing and why. Our house is an older property where virtually nothing is standard. Matt worked round the challenges and we are left feeling that the electrics are safe and up to standard. I'm really glad that I used the Which trusted trader service and that I used Coles Electrics. Will definitely recommend to anyone else needing work done.
Customer in Caerphilly County Borough Posted on 29/06/2023 , work completed 13/06/2023
Professional within his trade
Customer Service
Quality
Value
I would ‘highly’ recommend Matt as a professional in his trade as an Electrician. I did my research looking for an electrician and from reading his experience and reviews before contacting Matt. From the time of booking the electrical assessment, through to arranging another appointment for the work to be completed and receiving the report. You do know you have a professional in how he works. The work Matt completed was for the sale of my property. I would like to take this opportunity to thank him for the high standard of work he provides👍
Customer in Torfaen Principal Area Posted on 24/04/2023 , work completed 24/04/2023
Professional and skilled Electrician
Customer Service
Quality
Value
Matthew Cole (Coles Electrics) carried out a partial rewire of kitchen and outbuilding, replaced my old consumer board with an updated Consumer Board (18th edition) ,supplied a small bathroom heater/kitchen light and tested all of my electrics in the house for my peace of mind, along with some small electrical jobs around the house. The work was carried out to the agreed schedule and on budget. I have no hesitation in recommending Matthew Cole, he carried out the work with professionalism, to a very high standard and his work ethic was one hundred percent. He was courteous, explained everything that he was doing in a way that was easy to understand, totally punctual and left the house tidy at the end of each day, before he left each day he always double checked everything to make sure all was well. He promptly sent me all the necessary paperwork, certificates etc. setting out all details of the work. I was exceptionally pleased with the work he completed for me and will be using again without any hesitation, I have also recommended him to many of my friends.
Jenny in Newport Posted on 24/01/2023 , work completed 16/01/2023
Exceptional Service
Customer Service
Quality
Value
After having the quote for a new consumer unit installed and shower connection along with extra jobs that was not included in the quote Matt charged an additional £50 for the extra work was considerable so very fair! I then woke one morning with no lights I texted Matt who called out that evening and charged me nothing! Sorted the problem which was due to moisture building up in a fitting Matt did not fit! Exceptional!! This electrician is the fourth emergency service and cannot praise Matt enough!!!
Customer in Newport Posted on 19/01/2023 , work completed 19/01/2023
Professional and prompt service
Customer Service
Quality
Value
Very pleased with the replacement lighting that Matt sourced and fitted. As other customers have noted, Matt is very professional, prompt in responding to our initial enquiry via his website and to all emails and calls. His advice and technical knowledge all very helpful. The work was completed quickly, to budget, and to our full satisfaction. Thank you, Matt!
Customer in Newport Posted on 05/09/2022 , work completed 30/08/2022
Remedial work and consumer unit
Customer Service
Quality
Value
Matt fitted a new consumer unit and rectified several remedial items that had previously been identified during a periodic inspection. The work was carried out in a tidy manner, on the scheduled dates and at the agreed price. I found that Matt responded to emails promptly and was very helpful when in our home, particularly by keeping us informed which circuits would be off and when. I will certainly ask Coles to quote for any future work.
Customer in Newport Posted on 11/08/2022 , work completed 09/08/2022
High quality work
Customer Service
Quality
Value
Matt replaced my old fuse box with a modern consumer unit. Thoroughly professional and friendly throughout and he explained the whole process clearly before carrying out the work. He was also able to fix several pre-existing faults around the house at the same time. Would thoroughly recommend.
Customer in Newport Posted on 12/04/2022 , work completed 11/04/2022
Excellent workmanship and service
Customer Service
Quality
Value
Coles Electrics fitted down lights in our bathroom and we are really pleased with the results. The work was carried out to the highest standards and to the agreed schedule and budget. Matt kept us informed throughout the process, from providing a quotation to completing the work. Matt has a very professional attitude and a great work ethic. Matt was very thorough, did an excellent job and explained the work clearly. Matt took time to answer my questions. The new down lights in the bathroom look great, he really has done a brilliant job. Matt ensured that the bathroom was left clean and tidy. I have no hesitation in recommending Coles Electrics and will be sure to contact Matt for any future electrical needs.
Customer in Newport Posted on 23/02/2022 , work completed 22/02/2022
Fast and tidy totally trusted and friendly manner.
Customer Service
Quality
Value
We have used Coles electrical services several times on each occasion we have been delighted with the quality and reliability of the service provided. Always on time and very pleasant to deal with. Each job is tidy and certificated, I would only use this service in future. Totally recommended.
Colin in Monmouthshire Posted on 29/09/2021 , work completed 29/09/2021
Excellent work, definitely recommend
Customer Service
Quality
Value
We’ve had Matt do various electrical jobs today and all through from my first contact Matt has been excellent. Great sense of helpfulness, responding to all contacts in a timely manner and the quality of the work is excellent. We are looking at adding more sockets and other electrical work in the new year and I’ll definitely be asking Matt to do that work.
Customer in Newport Posted on 01/09/2021 , work completed 01/09/2021
Miticulous
Customer Service
Quality
Value
I have just had extensive outside property, and garden lighting fitted at my bungalow in Rhiwderin. There are only 2 words to sum up coles electrics professional and perfection to the very last detail. Cheers Matt
Which? Trusted Traders Consumer Posted on 12/08/2021 , work completed 30/07/2021
efficient and local
Customer Service
Quality
Value
Matt is a professional, efficient and friendly electrician. He installed 3 mains lights on my drive, an outside mains socket and replaced 2 security lights. He took the time to explain what he was doing and answered any questions I asked. I was impressed with his work and would certainly recommend him.
Hannelore in Newport Posted on 10/08/2021 , work completed 22/06/2021
Professional and efficient
Customer Service
Quality
Value
Matt at Coles Electrics is a professional, efficient tradesman and and someone you can absolutely trust. I required a complete rewire of my property, which involved over two weeks worth of work. Matt carried out the work to an outstanding standard, communicating with me on a daily basis to inform me of his progress and to ask my opinion on various aspects of the work (such as socket and switch placement). Due to the robustness of the brickwork in the house, the chasing of the wires turned out to be more laborious than expected- however, Matt still carried out the work in the exact amount of days as quoted, and did not increase the cost of the job. Matt discussed my future plans for the property with me, and helped me plan out placement of sockets for future instalments, which I had not previously considered (such as for the relocated boiler, kitchen equipment, etc) . His expertise has therefore saved me time and money down the line, and I can’t thank him enough for his advice and expert skill. Matt kept the property clean and tidy all throughout, and finished plastering to a high standard. After the work was completed, Matt took time to explain the new set up to me and ensured that I understood how to operate everything safely. In short, Matt provided an exemplary service and communicated every step of the way, and I will no doubt be using his services again.
McDonagh in Torfaen Principal Area Posted on 11/06/2021 , work completed 09/06/2021
Highly recommended for your electrical work
Customer Service
Quality
Value
Matt from Coles Electrics replaced our old fuse box with a modern, safer consumer unit. It was a great experience from right from the initial contact through to the quote, booking the job, and the work being carried. It was easy to communicate with Matt throughout, and he explained clearly the options for the new unit so we could make an informed decision. Matt also talked us through the work he'd need to do on the day, including all the safety checks, so we knew what we were actually paying for. The work was all carried out professionally and tidily, with the new earth bonding and meter tails neatly boxed in. A few minor issues such as missing earth wiring on light fittings were sorted with no extra hassle or cost. I received the electrical installation certificate and invoice on the same day as the job, so everything was sorted quickly and efficiently. Very happy with the job, and I would definitely use Coles Electrics again.
Customer in Torfaen Principal Area Posted on 27/05/2021 , work completed 12/03/2021
Very impressed
Customer Service
Quality
Value
I have been very impressed with the service provided by Matt in every respect. Over the course of two days, Matt completed an electrical safety check on our house, tidied up junction boxes and installed numerous new lights and switches. Several aspects of his work stand out for me. a). Quality of work. He knows his stuff. All work was completed to the highest standards and thoroughly tested before he left. He is a "fixer", competently tackling even the most difficult or fiddly jobs. b). Work ethic. He worked incredibly hard throughout the days with few breaks. He worked efficiently and effectively through a big list of jobs. c). Communications and customer service. His email communication was patient and helpful and he turned up punctually. He went above and beyond, completing a range of jobs that had not been specified. He was extremely considerate, tidying up after himself, working in a Covid secure manner. In summary, Matt is highly professional and I would have no hesitation in recommending him.
Customer in Monmouthshire Posted on 08/05/2021 , work completed 07/05/2021
Replace and move lights
Customer Service
Quality
Value
We asked Matt to replace and reposition 3 lights in our flat. He answered all of our questions beforehand and arrived on time. He explained what he was going to do and advised possible issues. Luckily no problems arose and he completed the work efficiently and to a high standard. He was Covid compliant and left the area clean and tidy, making good the ceilings where he had moved the lights. Would have no hesitation in recommending.
Matt in North Somerset Posted on 22/04/2021 , work completed 21/04/2021
Excellent Workmanship
Customer Service
Quality
Value
Had Matt around to install a new socket in our hallway. Communication throughout has been brilliant. Came round to give us a quote, was quick with response and booking in the works. Matt was efficient and left no mess behind. Would highly recommend and will be using Coles Electrics again for some more work which we would like completed in our home.
Customer in Newport Posted on 20/04/2021 , work completed 20/04/2021
Excellent Job. Would Highly recommend.
Customer Service
Quality
Value
This is the second time we have used Coles electrics. The first was to fit some extra sockets in a utility room and fix a TV flat to a wall without cables showing. The second, fitting an outside socket. Both jobs were completed to a high standard, certified and look great. Safety is always paramount in Matt's work and he clearly explains the job in question. Furthermore, he is a great problem solver. What has seemed very straight forward jobs have presented challenges that in no time at all he has solved.
Customer in Newport Posted on 08/04/2021 , work completed 08/04/2021
Fantastic company Coles Electrics
Customer Service
Quality
Value
We would like to recommend Coals Electrics They have done a wonderful job on our old miner's cottage we had a full house rewire and each day they cleaned up after their selves every evening before they left. They went above and beyond our expectations. We would recommend this company to everyone they finished on time and was spot on budget even with the wife's can we change this can we change that they were so obliging and polite when they left on last day there was no trace of them being here. Big shout out thanks Matthew & Mike
Customer in Caerphilly County Borough Posted on 01/04/2021 , work completed 01/04/2021
Excellent Electrician
Customer Service
Quality
Value
Matt rewired my shower and replaced my fuse box. He did a fantastic job with everything very neat and tidy taking great care not to damage any decorating. He was very polite and friendly, kept me informed of what was going on, gave me choices when we discussed the work required, arrived on time and completed the work for the estimate. Before he arrived he sent confirmation emails and indicated what time he would arrive. A very professional service I would strongly recommend Matt for any electrical work.
Customer in Torfaen Principal Area Posted on 18/03/2021 , work completed 17/03/2021
Two new light fittings
Customer Service
Quality
Value
I contacted Matt to replace two bar spotlights with two new light fittings in my kitchen. Matt was excellent in his communication, prior to visiting to quote for the work, and subsequently leading up to the time and date arranged for the work to be carried out. I cannot rate Matt's communication and courtesy more highly. Matt carried out the work as discussed, within the timeframe and at the price Matt had quoted. In addition to the work Matt carried out, he kindly fixed two sockets which I had been unable to fix securely to the wall. He provided honest and helpful advice about adding an extra light fitting to the kitchen area. I will be returning to Matt for any future work I need to be carried out. He is helpful, honest, communicative and professional. I wouldn't hesitate to recommend Matt; I only wish I knew more tradesmen as trustworthy and reliable.
Amy in Cardiff Posted on 15/03/2021 , work completed 08/03/2021
New Consumer Unit and Rewired Front Light
Customer Service
Quality
Value
Matt supplied and installed a new consumer unit to replace an old fuse box and he also rewired an existing external light, including fitting a new conduit for the wiring. He undertook a full electrical inspection prior to starting the work and provided me with a clear explanation of his findings. Matt turned up when he said he would, he was courteous, conscientious and I am very satisfied with the work that he has undertaken. I wouldn't have any hesitation in using Matt again for any further electrical work that needed doing.
Customer in Newport Posted on 23/02/2021 , work completed 22/02/2021
Excellent service
Customer Service
Quality
Value
Matt extended the existing ring main circuit in order to install 4 additional sockets, supplied and fitted 2 led under cupboard lights, and upgraded the main earthing. In the initial safety check he encountered a possible problem. He clearly explained the reason why he needed to locate the root of this and checked every socket in the house. He is very pleasant, efficient and organised. I have already recommended his work.
Customer in Newport Posted on 06/02/2021 , work completed 05/02/2021
Installation for Wall-Hung TV
Customer Service
Quality
Value
Matt was recommended by a friend and we couldn’t be more pleased. From his initial visit (providing a quick and very clear estimate) to setting a date and completing the work, he was pleasant & professional and his experience shone through. We discussed all aspects of the job and he was open to our input whilst always mindful of the regulations. His initial survey of our entire system was first class and allowed him to find a solution to a potential difficulty. He discussed the job at every step and we learned a lot. We’d have no hesitation in recommending him. Thank you Matt!
Customer in Newport Posted on 25/09/2020 , work completed 24/09/2020
Additional sockets and fuse box check
Customer Service
Quality
Value
Matt came out yesterday to check my fuse box as I wanted it updated. He confirmed that it needed an isolation switch fitted before this work could be progressed and how to contact my provider. He also fitted additional sockets for me and fitted a new light. I was very impressed with his professionalism, tidiness and punctuality. I will be using Matt again.
Customer in South Gloucestershire Posted on 02/09/2020 , work completed 01/09/2020
Professional work
Customer Service
Quality
Value
Matt installed a new rewire of my garage electrics to include new plug sockets, LED lighting, and outside lighting. He did a great job, very pleased with the work - always on time and very helpful in describing the work needed. Would highly recommend!
Customer in Rhondda Cynon Taf Posted on 10/03/2020 , work completed 25/02/2020
Professional, efficient, fair price.
Customer Service
Quality
Value
Matt was recommended by a friend and I have been very happy with the work he has done for me. He is through and is happy to explain everything patiently and clearly. Matt has now down several jobs for me, from replacing a shower switch to a full electrical inspection. I have asked him to also install an outside socket and exterior lighting next month. Matt's professionalism and friendliness stood out to me, and I am very happy to recommend him for all your electrical work. He is thorough and knowledgeable, and willing to go the extra mile. I trust Matt completely and feel relieved that I have found an electrician who turns up when they say they will, and charges you exactly what he quotes.
Customer in Newport Posted on 24/02/2020 , work completed 20/02/2020
Top job
Customer Service
Quality
Value
I contacted Matthew a few days ago in regards to swapping over a faceplate for a single socket. Matthew was extremely helpful, quick to rearrange an appointment when I wasn't able to make the first one and arrived on time on the scheduled day. The job was done quickly and professionally, with Matthew going the extra mile to explain certain things and he even tightened a loose connection in the consumer unit which was found by chance when talking me through the mains electric supply. Would definitely recommend.
Customer in Torfaen Principal Area Posted on 06/02/2020 , work completed 03/02/2020
My review
Customer Service
Quality
Value
Matt has done numerous work in my house. He is reliable friendly and professional. Very happy and I would definitely use him again and recommend Matt.
Consumer Posted on 15/01/2020 , work completed 15/01/2020
Quick response - quick Service - good job
Customer Service
Quality
Value
The electrics in my garage had tripped out and kept doing it. Causing a freezer full of food to be destroyed and security lights failing. Mr Coles came promptly at the time agreed. He tested al parts of the circuitry in the garage and tracked it down to water in the security light. He replaced the lighting unit and also replaced the cabling to it which previously had been done with internal cable. He then installed an isolation switch which meant we will be able to isolate the outside light if it causes another problem but still be able to operate garage door, freezer etc. All of this was only done when he had consulted with me. I was very pleased with the work.
Rosap Posted on 13/01/2020 , work completed 13/01/2020
The trader replied (on 31/01/2020)
Thank you for your review Rosa, glad I could be of help to resolve this problem for you. Matt.
Excellent job done by highly skilled electrician
Customer Service
Quality
Value
He rewired my lighting and some sockets.
Marsi Posted on 11/01/2020 , work completed 11/01/2020
The trader replied (on 31/01/2020)
Thank you for this review Marsi, appreciate it :)
Hive installation
Customer Service
Quality
Value
Coles Electrics installed a Hive heating control. A very professional job was completed to our satisfaction. A tidy worker who did not waste time. We would certainly use their services again.
John R Posted on 10/01/2020 , work completed 10/01/2020
The trader replied (on 31/01/2020)
Thank you for your review, glad I could be of help. Matt.
Excellent, tidy worker, very personable!
Customer Service
Quality
Value
The electrician took down a fixed light in living room and put it in bedroom, removing a different fixed light that was there. He put up a new pendant and shade in living room.
Nick Posted on 09/01/2020 , work completed 09/01/2020
The trader replied (on 31/01/2020)
Thank you for your review Nicola, glad I could help you with this job, Matt.
Excellent electrician - reliable, good price and quality work
Customer Service
Quality
Value
We had new electrical sockets put in, proximity lighting in back garden and new light fitted in stables.
Claireybeau Posted on 08/01/2020 , work completed 08/01/2020
The trader replied (on 31/01/2020)
Thank you for your review Claire, glad I could help you with this job. Matt.
Great workmanship
Customer Service
Quality
Value
3 TVs wall mounted & new sockets fitted & moved
Jan Preece Posted on 03/01/2020 , work completed 03/01/2020
The trader replied (on 31/01/2020)
Thanks for the review Jan, glad you are pleased with this job, Matt.
Excellent work
Customer Service
Quality
Value
House rewire, including installation of new distribution board, and new supply fitted to garage. Really happy with the standard of work completed and Matt explained exactly what he was doing at each stage and was happy to take on board any suggestions.
Alun Cwmbran Posted on 19/12/2019 , work completed 19/12/2019
The trader replied (on 31/01/2020)
Thank you for your review Alun, really glad you are pleased with this job. Matt.
New electric shower
Customer Service
Quality
Value
New electric shower fitted. Matt is true professional. Inspected what needs to be done. Given the quote and explained what he is going to do. Finished the job on time. Issues certificate on the same day. Very impressed with his work and working style.
Raj Posted on 04/12/2019 , work completed 04/12/2019
The trader replied (on 31/01/2020)
Thanks for the review Raj. Really happy that you are pleased with my work. Matt.
Highly recommended quality electrician
Customer Service
Quality
Value
New cooker circuit installed, and power run to kitchen via convoluted internal access route. New sockets fitted and oven/hob installed. Went the extra mile to anticipate and solve additional/potential issues. This trustworthy trader offered superb level of service and advice, went out of his way to find solution to a difficult job other traders backed out of. Matt was friendly, promptly, reliable, thorough, patient and knowledgeable. Absolutely superb professional.
Jon Paul Posted on 04/10/2019 , work completed 04/10/2019
The trader replied (on 31/01/2020)
Thanks for the review Jon, great to hear that you are happy with my work. Matt.