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Endorsed by Which? Trusted Traders

Complete Home Energy Solutions Ltd

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5.0

67 Reviews

About

Complete Home Energy Solutions Are 100% Customer Focused

With over 20+ year's experience in the heating and plumbing sector, Complete Home Energy Solutions are Worcester Accredited Installer that is renowned for offering an exceptional customer experience. With affordable finance options available and up to 12 years guarantee, we have everything that you need if your considering replacing your old inefficient boiler.

We do not 'hard-sell' nor do we over promise. We believe in demonstrating a professional impression from start to finish without trying to baffle you with technical jargon or abbreviations. Covering the North West, our team of expert gas safe engineers are 100% customer focused on ensuring that you are completely satisfied.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Gas cooker installation
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas emergencies
    • Immersion Heaters
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Disability and mobility

  • Renewable energy

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
67 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
New Boiler Installation
Customer Service
Quality
Value
John was very helpful and spoke professionally on the phone. He personally couldn't come to fix the boiler but arranged his team member to do the job. We have a new boiler (Worcester Bosch 4000) which was installed professionally and we are quite happy and thankful to John.
Sachin in Merseyside Posted on 03/03/2022 , work completed 26/02/2022
Professional, thorough and great value.
Customer Service
Quality
Value
The team installed a new boiler (in a new site) and were very helpful with their advice on boiler brand and opinions regarding options. The team were available at relatively short notice despite some delays (from my side) on delivery of radiators and meant we weren’t without heating for long at all. All in all very pleased with the work done and would recommend to friends and family. Great value too!
Tom in Merseyside Posted on 30/01/2022 , work completed 21/01/2022
Installation of Worcester Bosch boiler
Customer Service
Quality
Value
John did a thoughtful survey to replace our 25(?) year old unrepairable Baxi boiler. This was done, very efficiently, by telephone, text messages and photographs of the existing installation. A detailed and reasonable quotation arrived the next day specifying all components to be used. After slight modifications produced a new quotation this was accepted, and Richard arrived two days later to fix the new boiler. This went smoothly until he discovered that the mains gas pressure was too low. He called out Cadent who also discovered a fault in the mains installation which involved digging up our drive to turn the gas off until they could fix it. This took 2 days and involved digging up the road to replace part of the Victorian mains. Richard then came back and commissioned the boiler and checked again with Cadent that they were now happy. The subsequent invoice, despite the extra time and disruption to their schedule, was the same as the original quotation. We were particularly impressed by the help Richard gave in arranging for the low gas pressure problem to be fixed and ensuring that the whole installation was safe. John was also always at hand to respond immediately by text message to our queries during the disruption.
Customer in Merseyside Posted on 21/01/2022 , work completed 19/01/2022
The trader replied (on 21/01/2022)
Thank you for the great review Regards John
Extremely efficient & reliable
Customer Service
Quality
Value
We had our old boiler removed and this was replaced and installed with a new Worcester Bosch boiler. John is extremely efficient and reliable. He is also knowledgeable about the different types of boilers. He communicated with us regularly and was very flexible about the fitting date, he was able to work around our schedule. The work was carried out by John's team, they were professional, tidy and polite. I would definitely recommend Complete Home Energy Solutions to anyone who needs a new boiler.
Customer in Merseyside Posted on 06/12/2021 , work completed 02/12/2021
Excellent Service throughout the process
Customer Service
Quality
Value
Very satisfied with the service these guys provided throughout the process for the installation of a new boiler for my elderly mother and would definitely recommend them. Excellent service throughout - good communication prior to install, the installer was extremely helpful in explaining how the boiler worked to my mum and cleaned up afterwards to the point you'd have never have known he'd been and they even followed up a few days later to check we were happy with everything and to check we were happy with the new boiler - very impressed!.
Customer in Warrington Posted on 02/12/2021 , work completed 16/11/2021
Customer Review
Customer Service
Quality
Value
We had John and his Team install a new Boiler late 2020, they were excellent, very quick / no mess and very friendly, we arranged via John for our First Service and the Engineer who installed the Boiler was the one who attended today, again really friendly / mess free and no problems, on the review after Boiler installation we said we would highly recommend Home Energy Solutions ( Liverpool - John ) would confirm that recommendation after today's visit......Thanks John
Mick in Borough of Halton Posted on 30/11/2021 , work completed 30/11/2021
Brilliant Service
Customer Service
Quality
Value
Brilliant service from John and his team! True professionals! Top quality installation, would highly recommend.. Many thanks Ray & Liz
Customer in Merseyside Posted on 23/11/2021 , work completed 17/11/2021
Boiler installation
Customer Service
Quality
Value
John and his son installed my mum’s boiler and did a fantastic job. They were extremely professional, my mum felt comfortable in their company and there follow up service was exceptional. I recently asked for some documentation for the boiler and without delay John sorted everything which was extremely kind of him. I would highly recommend them!
Natalie in Lancashire Posted on 01/04/2021 , work completed 01/04/2021
Accommodating, friendly, made sure the job was perfect
Customer Service
Quality
Value
John and the team installed a new boiler as an emergency when our previous boiler broke. The boiler was in an awkward position to access but this did not put him off. He was in contact regularly to discuss our needs and clearly explained the options available. The quote was in writing and clearly stated the items required. The work was done the following week and the house was left spotless. The final bill was exactly as quoted. One of our radiators wouldn't come on afterwards as it needed a new gauge and it was no trouble for John to come out the following day to sort this. John was helpful, patient and professional throughout. A big thank you to John and the team.
Kirsty in Merseyside Posted on 30/03/2021 , work completed 26/03/2021
Brilliant service from start to finish
Customer Service
Quality
Value
John was friendly and very professional, working with me to minimise disruption and complete a very neat install. He has followed the install up with several calls checking on performance of the boiler and that we are happy. I would recommend Complete Home Energy Solutions to anybody having a new boiler fitted.
Stephen in Merseyside Posted on 26/03/2021 , work completed 19/03/2021