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Complete Home Energy Solutions Ltd

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5.0

51 Reviews

About

Complete Home Energy Solutions Are 100% Customer Focused

With over 20+ year's experience in the heating and plumbing sector, Complete Home Energy Solutions are Worcester Accredited Installer that is renowned for offering an exceptional customer experience. With affordable finance options available and up to 12 years guarantee, we have everything that you need if your considering replacing your old inefficient boiler.

We do not 'hard-sell' nor do we over promise. We believe in demonstrating a professional impression from start to finish without trying to baffle you with technical jargon or abbreviations. Covering the North West, our team of expert gas safe engineers are 100% customer focused on ensuring that you are completely satisfied.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Gas cooker installation
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas emergencies
    • Immersion Heaters
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Disability and mobility

  • Renewable energy

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
51 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Quality Service, excellent value for money, very professional engineers
Customer Service
Quality
Value
My boiler broke down in December 2020, we were left with no heat and hot water in one of the coldest weeks of that year. We called Complete Home energy solutions, they came out to give a very reasonable quote and my new boiler was installed two days later, much to the relief of my entire family. They gave an outstanding service, I would recommend to anyone that they contact them. They were punctual, professional and courteous, the work was completed in one day and they did all this while following the Covid -19 safety guidelines. Having had other firms not even consider the work as we are a first floor flat CHS where life savers.
Customer in Merseyside Posted on 19/01/2021 , work completed 04/12/2020
Excellent and Impressive Service - Outstanding
Customer Service
Quality
Value
John and his engineer Richard recently installed a new boiler for us. John came to us initially to advise us on what he thought would be best suited and was very polite, professional and fully explained everything. During the installation, both John and Richard were both pleasant and knowledgeable engineers who did an excellent job. A few weeks after the installation John called to ensure that we had not experienced any issues and immediately explained a slight user operational query we had. Based on our experience I would not hesitate to recommend Complete Home Energy Solutions to anyone based on the excellent and impressive service we received. Overall we are delighted with the work.
Customer in Warrington Posted on 14/01/2021 , work completed 19/12/2020
Efficient, friendly, professional work.
Customer Service
Quality
Value
From the timely reception from John, who answered all my questions, and gave out speedy amendments wherever required, to Richards excellent installation of a well priced boiler, I had an all round excellent experience and at a time where a new boiler was sorely needed. Couldn't recommend any higher and would be happy to use their services again.
Customer in Merseyside Posted on 13/01/2021 , work completed 13/01/2021
Excellent work
Customer Service
Quality
Value
New boiler fitted. Very helpful advice beforehand and very efficiently completed with minimum fuss and mess. Highly recommended.
Customer in Merseyside Posted on 08/01/2021 , work completed 26/10/2020
New Boiler installation--Outstanding service,High Standards & Competitively priced !!!
Customer Service
Quality
Value
Excellent service ---right from the beginning—I would highly recommend contacting John for a quote and you will know what I am talking about. Writing would be an understatement to the experience. It started with contacting CHS from the Worcester-Bosch website & John providing us with a quote for a new boiler as our old one stopped working. Despite being exhausted from a previous job, he took the time to explain everything properly from our old boiler to the potential WB one and had recommended we could do with a new pump too, as the one we had was pretty old although working. He was friendly, polite and patiently answered all the queries that I had. John and Richard turned up on time on the appointment date. Very courteous and professional. Completed the work in 1 day with no disruptions caused, neatly tidied up and disposed of, explained the new boiler and the aftercare details and made a thorough check on all the other gas as outlets to ensure safety. I was in two minds about the pump— I am so glad it was changed. It was very reasonably priced but works amazing. It is so quiet, powerful and very efficient. I was impressed by how they went above and beyond to ensure that we were satisfied and how much dedication and pride they take in their high standard work. Very pleased with CHES. An experience is so different from a written statement! Thank you so much John and Richard—May God Bless you and Your families with Peace and Success at every step.
Customer in Merseyside Posted on 26/12/2020 , work completed 05/12/2020
Great job
Customer Service
Quality
Value
From our first contact we were impressed with the speed and quality of the very personal and knowledgeable service provided. The team were efficient, reliable, worked so well together and showed such good humour throughout our boiler installation which was completed within one day. They clearly explained everything they were doing throughout and didn’t leave until they were satisfied that we were satisfied! We’d say don’t look any further and can’t recommend the professionalism of CHES highly enough.
Customer in Merseyside Posted on 12/12/2020 , work completed 11/12/2020
An amazing company to deal with
Customer Service
Quality
Value
This company came highly recommended by my local council, arrived when they said they would, discussed my options and everything planned, given a date for fitting and turned up as promised, we had a slight 'hiccup' on the day (nothing to do with the job) but John turned up and helped out so my job was completed in a timely fashion, can't thank him enough for that, to be honest he went above and beyond, I have a new boiler which is fabulous, hadn't realised how 'naff' my old one was 😊 so efficient, radiators and water incredibly hot very quickly, even fitted a wall mounted thermostat which I wasn't expecting but delighted with. The service you get is outstanding, advised I could contact them anytime if I had any concerns, I did have to contact after 10pm one night and received a reply immediately, I can't see any other company giving you that reassurance, all in all, a professional, friendly, helpful company, staff are lovely, work well done and clean and I would not hesitate to recommend to anyone, in fact I already have. My sincere gratitude to John and Richie, thanks guys!
Customer in Warrington Posted on 03/12/2020 , work completed 26/11/2020
1st class new boiler installation
Customer Service
Quality
Value
From Initial enquiry, through onsite survey, removal of old boiler, installation of new boiler, clean up, commissioning and guarantee establishment - first class service - highly recommended. Job well done at a competitive price.
Customer in Merseyside Posted on 20/11/2020 , work completed 19/11/2020
Excellent
Customer Service
Quality
Value
Can’t recommend this company high enough. Exceptional service from the moment John arrived to do the quote. Extremely knowledgeable and polite with nothing being too much trouble. The price was extremely competitive and the standard of work was first class. I wouldn’t hesitate to use Complete Home Solutions again and highly recommend you do the same.
Customer in Merseyside Posted on 11/11/2020 , work completed 10/11/2020
Professional, concise, fair and friendly
Customer Service
Quality
Value
Discovered a leaking pipe and was worried during Covid that it would be impossible to book an engineer. Complete Home Energy Solutions Ltd. were very reassuring and was quick to provide a concise diagnosis even bringing along the correct parts to replace without wasting any time. Issue was fixed as promised within a short space of time on the same day and was charged a very fair price. Thank you for your precise handiwork and professional attitude. Highly recommended!
Customer in Merseyside Posted on 07/11/2020 , work completed 06/11/2020