Endorsed by Which?

Complete Home Energy Solutions Ltd

5.0

77 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Complete Home Energy Solutions
Powering Homes Across the UK – Cleanly, Confidently, and Customer-First

With 20+ years’ experience, we help UK homeowners switch to solar and battery storage with confidence. Our high-quality, future-proof systems come with warranties of up to 25 years, backed by expert support every step of the way.

As a Which? Trusted Trader and Octopus Energy Trusted Partner, we’re recognised for our honest advice, technical know-how, and putting customers first. No hard sell. No jargon. Just clear, tailored guidance and reliable service—nationwide.

What We Do:
• Solar panel system design & installation
• Battery storage solutions
• Upgrades & ongoing maintenance
• Advice on energy independence

Why Choose Us:
• Up to 25-year product warranties
• UK-wide coverage
• Trusted by Which? & Octopus Energy
• Honest, expert advice
• Flexible finance options

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Gas cooker installation
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas emergencies
    • Immersion Heaters
    • Boiler repair
    • Power flushing
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Renewable energy

    • Solar panels
    • Solar Panel Maintenance
    • Air source heat pumps
  • Bathroom fitters

  • Disability and mobility

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
77 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Highly recommended
Customer Service
Quality
Value
Prompt, professional and very good value. Have recently moved into a renovated/new build property and asked John to service my heating system which is a year old. I have been having some problems with the central heating and he was able to very quickly diagnose the problems, explain them and rectify them. He provides an excellent service which I would highly recommend
David Posted on 03/11/2018 , work completed 03/11/2018
Great communication
Customer Service
Quality
Value
Thanks for fitting our boiler - great communication throughout. Very polite and professional, Great job. Keith & Shelly
Keith Houghton Posted on 28/10/2018 , work completed 28/10/2018
Happy customer
Customer Service
Quality
Value
Just had a new Worcester Bosch combi boiler fitted by this company via Boxt. The two engineers were professional, efficient and helpful. Just keep the coffee coming there way!! They even sorted out another plumbing issue for me which I’m very grateful for. Would definitely recommend them and will use them again.
Mrs Shah Posted on 26/10/2018 , work completed 26/10/2018
great work fast and friendly
Customer Service
Quality
Value
I am really pleased with my new boiler, lovely pair of lads hardworking and very approachable nothing too much trouble. would highly recommend. thanks very much Joyce and Clem
clemdavies Posted on 03/10/2018 , work completed 03/10/2018
V. Efficient
Customer Service
Quality
Value
Fitted new central heating boiler, V. clean, polite, all finished in a day. Clean & tidy, extremely efficient. V. pleased, would recommend (we already have) without hesitation. Value for money.
William, Cheshire Posted on 01/05/2018 , work completed 01/05/2018
Efficient service
Customer Service
Quality
Value
Complete Energy Solutions recently installed a combi-boiler in my elderly parents home. The quote was competitive and the staff very helpful and accommodating. We we kept well informed. They worked very hard, were tidy and did the job as planned within one day. Highly recommended.
Mrs Smith Posted on 20/04/2018 , work completed 20/04/2018
Very professional, very good job.
Customer Service
Quality
Value
The young man that installed the boiler (Paul) was very professional, really polite, he wasn't feeling well, but he carried on regardless. My stop-tap broke off in the kitchen and he got soaked but he still trooped on even though it wasn't his fault, so extra work for him, he went out & replaced the stop tap himself & this meant he had to stay later, he still didn't complain. He was a credit to the company.
Joanne, Merseyside Posted on 21/11/2016 , work completed 21/11/2016
Great company
Customer Service
Quality
Value
I would recommend this company to anyone wanting to change their gas boiler, from the initial phone call arranging an appointment to give an estimate to the fitting of the boiler and moving a radiator , they were very friendly and professional . The work was carried out by 2men who were very good ,clean and tidy . Overall an excellent service and excellent price.
Fayprice Posted on 08/11/2016 , work completed 08/11/2016
Professional Company
Customer Service
Quality
Value
Used CHES 3 times for new boiler installations. Start to finish great service and guidance in the grant access process and efficient and professional workmanship on the installations. Thanks
Ant123 Posted on 08/11/2016 , work completed 08/11/2016
SPOT ON
Customer Service
Quality
Value
Couldn't ask for more,two guys came, two guys worked and two guys went. They where sociable and did a super job. We will be recommending them and should the need arise we will call upon their services again. Thank you, Don
Don Gardner Posted on 03/11/2016 , work completed 03/11/2016
Fantastic job
Customer Service
Quality
Value
Paul and his team have been outstanding in their work. They have been professional and friendly throughout. Thank you for the new system works perfectly.
R Stanley Posted on 01/11/2016 , work completed 01/11/2016
Boiler change
Customer Service
Quality
Value
Great job well done. Gas engineer did a great job, minimal disturbance and left the site clean..Highly recommend. They will not let you down.
David Rose, Chester Posted on 30/10/2016 , work completed 30/10/2016
New boiler installation
Customer Service
Quality
Value
I found the company from start to finish of the job extremely professional. The installation was carried out to high standards and I would certainly recommend this firm to anyone seeking a new boiler installation.
Peter Doherty Posted on 30/10/2016 , work completed 30/10/2016
Professional service at a great price.
Customer Service
Quality
Value
Couldn't be happier with the service from CHES. From the outset they were flexible and the installation and service I had done is to a high standard. Highly recommended.
Toby D Posted on 21/10/2016 , work completed 21/10/2016
Great company very professional
Customer Service
Quality
Value
I am a property renovator and landlord and have used this company many times at least 10 times plus. This has included full central heating fits , boiler swaps and other general plumbing jobs. I have found their work first class and without doubt one of the most competitive. They give me a clear breakdown of costs All staff have been professional and reliable. I have recommended them to many friends and family also and all say the same . Would recommend them without a doubt.
Leachletts Posted on 14/10/2016 , work completed 14/10/2016
Excellent service
Customer Service
Quality
Value
We had a whole new central heating installed very quick and efficient. Standard of work is really high no running pipes all hidden beneath floor boards and stairs. We used same company to move the boiler to create extra room in bed room. All done the same day very tidy and polite staff
Eddie Posted on 14/10/2016 , work completed 14/10/2016
Don't hesitate, pick up the phone, you won't be sorry!
I called John 2 years ago to discuss having a bio-flame wood boiler fitted with a government grant. He gave us all the information without a hard or pushy sell, I was so grateful for that. He arrived on time which impressed us as we're in the country and hard to find. They helped us every step of the way with applying for the funding. They are punctual, polite and they show a pride in what they do. Infact I just want to adopt the lads that came! They are so polite, tidy, conscientious with their work and have old fashioned values. A true rarety these days. Nothing has been to much for them. I'd never go anywhere else now. These guys would be my first call every time. I can't praise them high enough. They go above and beyond for their clients. I can't say that about any other company. They've done a great job and saved us money. My recommendation is to trust what you read. These are the experts. Their clients happiness mean more to them than anything . Pick up the phone and call them now
Mrs Garth Posted on 13/10/2016 (Reviewer did not use service)
New Boiler
Customer Service
Quality
Value
I used Complete Home Energy Solutions Ltd to provide and install a new energy efficient boiler at my home. The team were very friendly and worked very hard to ensure minimum disruption. I'd certainly recommend them for his type of work.
Alan B Posted on 13/10/2016 , work completed 13/10/2016
Excellent work
Customer Service
Quality
Value
John and his team came highly recommended. We certainly weren't disappointed with their work. They plumbed in our bathroom, fitted new radiators and thermostats. The lads worked really hard and kept everything very tidy as they worked and when they'd finished. Would definitely recommend to others.
Smithy Posted on 13/10/2016 , work completed 13/10/2016
Solar Panels
Customer Service
Quality
Value
We have had the solar panels now for almost a year. John was so patient with us whilst we were undecided whether to have them. We are so happy we did. The installation was painless (1 day) and they are performing as promised. I would not hesitate to recommend Home Energy Solutions Ltd for any of your energy needs or wants.
Mrs Clarke Posted on 13/10/2016 , work completed 13/10/2016
Real Honest Advice
Customer Service
Quality
Value
My combi boiler had broken down and I did not know which way to turn, I am a pensioner and had not budgeted for a new one. John visited my property and told me about the ECO scheme and the qualifying components, luckily I qualified and Complete Home Energy Solutions were able to install me a brand new boiler free of charge. I was expecting a cost of £2,000+ and was really surprised and grateful for Johns honest advice. I would recommend John and his company to anybody, they are refreshingly honest, warm and easy to work with. Thank you!
Margaret H Posted on 09/10/2016 , work completed 09/10/2016
A service to be proud of
Customer Service
Quality
Value
I have just had a new combi boiler and a heated towel rail fitted by John's team. John explained everything up front, no pressure and they made sure that I was happy with it all first. They arrived promptly and worked virtually non stop to ensure as little disruption as possible. The lads were friendly and polite and respected the fact that they were working in someone else's home. They were clean and tidy and made as little mess as possible, tidying up as they went, and made a really nice job of everything. John rang a couple of days later to make sure that I was happy with it all. So I now have a lovely new boiler and towel rail, complete with all the relevant paperwork, etc and the assurance that John and his team are there when service time comes around, or if there should be any problems in the future. I am now hoping that the team will be further updating my bathroom, once I have decided what kind of thing I want! They really do offer a service to be proud of!
Angela T Posted on 08/10/2016 , work completed 08/10/2016
Combi Boiler Installation
Customer Service
Quality
Value
Complete Home Energy Solutions visited my property to help me choose a gas boiler suitable for our family. The guy explained the difference between boilers currently on the market and we decided to go for a Vaillant boiler with a 10-year warranty. Their work men are courteous, well mannered, punctual and very tidy. We would highly recommend Complete Home Energy Solutions to anybody, the installation and paperwork/warranties have all been completed exactly how it was described to us. Keep up the good work! Top trader!
Sarah C Posted on 06/10/2016 , work completed 06/10/2016
Brilliant job recommended
Customer Service
Quality
Value
Brilliant work. Job well done, very pleased.
Joseph Michael, Merseyside Posted on 26/09/2016 , work completed 26/09/2016
Excellent job.
Customer Service
Quality
Value
Prompt and efficient. The work was done to a high standard. The workmen were polite and cleaned up after the work was finished. They explained how the boiler worked.
Dorothy, Merseyside Posted on 20/09/2016 , work completed 20/09/2016