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Trusted Traders

Complete Kitchens

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5.0

44 Reviews

Opening Hours
Today -
  • Monday 09:00–15:00
  • Tuesday 09:00–15:00
  • Wednesday 09:00–15:00
  • Thursday - Closed
  • Friday 09:00–13:00
  • Saturday - Closed
  • Sunday - Closed

About

COVID-19 Saturdays appointments only

Welcome to Complete Kitchens and Bathrooms we have been proudly serving South East London and Kent areas from our Kitchen and Bathroom Showroom in Hither Green for over 52 years. We provide both kitchen and bathroom planning, design and installation using computer aided design software.

We cover all aspects of work associated with the installation of a modern day kitchen, utility, shower or bathroom, including plumbing, electrical works, plastering, wall and floor tiles, decorating and minor building works.

We also offer a supply only service on kitchen and bathroom equipment for both domestic and commercial projects. We provide full plans, delivery and additional site visits when required to aid a smooth installation project.

Whatever your project or budget may be speak to us for free honest and impartial advice and the experience gained from being in the industry for over 52 years.

We do not fit any kitchen or bathroom furniture we have not supplied.

What we do

  • Kitchen fitters

    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen showroom
  • Bathroom fitters

    • Bathroom suppliers
    • Bathroom design services
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Wet rooms
  • Plastering

  • More Services

    • tiling
    • floor sanding

Customer reviews

5.0
44 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Superb Renovation of Bathroom!
Customer Service
Quality
Value
After contacting Comkit, Phil Cutler came round to discuss my requirements. Phil has a remarkable gift of spatial perception that allows him to imagine different ways to fulfil a client’s requirements. In my case, he came up with different ideas for the layout of the bathroom. Phil’s guiding principle is to install bathroom equipment that has proved to be reliable in the long term, so I was happy to go with his recommendations. Phil also came up with special touches like the inclusion of two marble countertops, one for the window ledge and one on top of the bath/toilet units. This provided a beautiful look as well extra surface area. The 6-week installation at the end of 2019 was carried out by Manus, a tradesman of many talents including being a Gas Safe Engineer. His all-round skills, capacity for hard work, exceptional attitude to detail and consideration for the customer, combined to make him a pleasure to deal with. During the installation, Manus skilfully overcame several obstacles, notably during the re-routing of the plumbing pipework and the installation of the extractor fan in the attic. Special mention should be made of Manus’s exceptional tiling skills exemplified by the flawless final look of the wall and floor tiling. Whenever there was a problem, Phil came round to provide advice. I am extremely pleased with the work which was good value for money. I should also mention that Stacey in the office was always very helpful and efficient.
Martin in Greater London Posted on 23/06/2020 , work completed 25/11/2019
Great work from day one!
Customer Service
Quality
Value
Complete Kitchens are a great company, and did a marvellous job, when we had our new kitchen fitted. We kept appliances, but had all new units, flooring and tiling. The result is absolutely beautiful, and surpassed our expectations! Phil came and did detailed measurements and drawings, was very knowledgeable, and inspired confidence from the start. Complete Kitchens lived up to their name, and excellent reputation, and were able to do all the work, and fully manage the project. Neil, Phil and Graham, were all very nice, considerate, and a pleasure to host while the work was on. Phil manages the work very efficiently. We are enjoying are new kitchen enormously. Many thanks to Complete Kitchens.
Matthew and Rita Joy Posted on 15/06/2020 , work completed 21/02/2020
No Qoute after visit
Had a home visit no problems and phil was prompt and measured up well and came across as a man with a lot of knowledge in his profession.The problem is that was 6 weeks ago and despite a follow up phone call after 4 weeks and a promise of the Quote nothing has appeared.Maybe their busy or simply they do not want the business either way i expect as customer some sort of communication.Due to this issue i cannot use this company as it begs the question of customer service and a nagging doubt that if it takes this long to reply how can i trust work to be completed on time when started.It is a pity as most reviews are great however this is a clear weakness in the company. My hope is with this feedback it can now be addressed and will further improve and help your company to greater success.
Customer in Kent Posted on 09/03/2020 (Reviewer did not use service)
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/03/2020)
This is a small family run business with a small dedicated group of administration, showroom and trades people. We have one person, who when not out on site (carrying out works) undertakes the on-site consultations and prepares the quotation. Due to the high demand for our services this can cause a delay in following up from our on-site consultations. We have for some time now been making our customers aware of our minimum 3-4 week lead time for quotations to be sent. This is also reflected on our website. Due to the continually heavy demand for our services this timeframe may increase up to 6 weeks. Where this is the case we will notify our customers accordingly. We are fully committed to our customers, which is clearly reflected in our reviews. Once we have agreed a project start date with our customers we stick to this and communicate any changes in resources as and when needed for the particular element of the project. We keep our customers up-to-date on their project start date and liaise closely with them from start to finish.
Great experience from day one
Customer Service
Quality
Value
Complete Kitchens are brilliant at delivering dreams: even if at times the dreams themselves are fanciful. Our property comes with a long list of inherent problems like uneven walls and floors, difficult access etc. - which Complete Kitchens compensated for in their plans and installation. Phil’s trusted team were great at communication, keeping us up to date with developments and coming up with solutions should anything not go to plan/be available. They were equally proactive at incorporating any last-minute demands/changes we might throw their way. I would highly recommend Complete Kitchens without reservation and I’d like to thank Neil, Manus, Tracey and Phil for getting us through this experience unscathed and we’re ecstatic with the results.
Customer in SE20 Posted on 08/01/2020 , work completed 30/08/2019
On a scale of 1 to 10: 100!
Customer Service
Quality
Value
Complete Kitchens is very special. We wanted a company to completely renovate our kitchen seamlessly. From the moment Phil Cutler arrived to talk us through possibilities, we felt we’d found what we were looking for. He listened carefully to what we needed & made suggestions exactly in keeping with our needs. Since CK does both gas & electric, all options were possible. We got a new boiler neatly hidden in a cupboard, & gas engineer Tony skilfully rerouted and hid the pipes. We replaced appliances & out-dated electric board, got efficient LED lighting & a new levelled floor. Dan & the team who did most of the work were all very hard-working & pleasant to deal with. We really appreciated the way Phil works in stages. First we chose cabinets - Crown Imperial offers lots of variety & its cabinets are beautifully constructed; it was a relief not to consult different manufacturers’ catalogues to make a choice. Once we’d decided, Phil suggested worktops to complement them, but advised us not to decide until cabinets were in & we could see how the kitchen was shaping up – ditto with flooring. But because CK was doing all the work, there were no hold-ups: we had a beautiful new kitchen within 4 weeks, with excellent finishing touches we hadn’t expected. At every stage Phil was available with good advice on everything from flooring to taps – he is highly skilled & there’s nothing about kitchens he doesn’t know. Tracey (in the office) is similarly helpful & responsive.
Customer in Greater London Posted on 13/10/2019 , work completed 17/05/2019
Cannot get follow up for a quote
Having read the amazing reviews on here I decided this local firm ticked all our boxes so after not reaching them on email or phone I decided to pop round, perhaps I had the wrong number. The earliest appointment was a month’s wait (8th April) but we were in no rush. They arrived on time, had lots of advice and took all the necessary measurements and information to provide a quote. Didn’t hear anything for a while, but we had said we weren’t in a rush so I didn’t worry. After around a month had passed I emailed as we’d heard nothing. No reply. I’ve since called 5 times and been promised messages will be passed on and that I’ll get calls back. We’ve not had any calls or emails. We still have no quote (now September) so I’m going to give up calling. Really disappointed.
Customer in Greater London Posted on 01/09/2019 (Reviewer did not use service)
A Which? Trusted Traders staff member replied on behalf of the trader (on 09/10/2019)
We are sorry that this customer had a bad experience. We are a small family run company which as you can see from other reviews is extremely popular. This means that on some occasions we have to turn down business opportunities. Normally we advise the customer as soon as we realise that we are unable to undertake the work. We thought this had happened in this case but it appears that it did not. We can only apologise.
Excellent company
Customer Service
Quality
Value
I had a wall removed and a beautiful new kitchen installed. Mr Cutler and is team are very professional and every attention is given to detail. I am unable to speak highly enough of them. The fitter Mr M.Barber was very polite and respectful and the work was carried out to a very high standard.The most delightful company I have ever dealt with.
Customer in Greater London Posted on 01/08/2019 , work completed 15/05/2019
New Kitchen
Customer Service
Quality
Value
When looking to renew my kitchen I did the usual round of visiting most of the well known high street/ DIY stores. I wanted a complete turnkey job (floors, ceiling plastered/ wiring, full decoration etc) so the all of my costs would be agreed before work commenced. This proved almost impossible to obtain at a reasonable price. After reading the various reviews of Complete Kitchens and Bathrooms, I visited the showroom met Tracey who spent some time with me explaining the all the options. Happy with what I heard I booked an appointment for Phil to visit me. Phil was and is extremely knowledgeable and made some excellent suggestions which would work within my budget. I was very pleased with the suggested layout and units and work commenced within a couple of weeks on the specified date. All Phil's team are very professional but I must single out Manus who actually did the fitting. He is a gem! He sorted out my maze of pipework into a logical and now accessible system. He is a very hard worker and very exacting and a total professional. I am so pleased with my new kitchen including Phil's excellent suggested worktop, that when I come to redo my bathroom, Complete Ks&Bs will be my first choice. A job very well done by a great team of people.
Customer in Greater London Posted on 26/04/2019 , work completed 09/04/2019
Completed Kitchen Replacement
Customer Service
Quality
Value
We needed to replace our very old kitchen. We spent some time researching different firms and then made a visit to their showrooms. We were given all the time we needed in the shop to discuss our requirements and were given a number of suggestions that proved very helpful. One was a visit to the Crown site in Daventry. This turned out to be a very good idea and we spent three hours there and came away with many ideas that helped us with our final decisions. We felt that we were in very safe hands. Phil and Tracy came across as very knowledgeable and were very helpful whenever we visited the shop. The work done by Phil and Neil was first class, with a tidy up every night and access to water every day. They arrived promptly every morning and worked very hard all day. Any problems that cropped up during the work were quickly and efficiently sorted. This we thought was a sign of a quality firm. The final product met with our complete satisfaction and I would like to thank all at Complete Kitchens for a super job. we would thoroughly recommend them.
Customer in Greater London Posted on 22/03/2019 , work completed 28/02/2019
Bought New Crown Kitchen.
Customer Service
Quality
Value
We both would like to thank Phillip Cutler with the help he gave us picking our new kitchen. Phillip come to the house and saw our plans and order the kitchen from the plans.We both would like to thank you Phillip for all you hard work which you gave to us and our kitchen fitter .I have been buying from your shop when you father was running it. The cowboys we seen outside for a kitchen has been dreadful we are so glad we came to you . Mr & Mrs Powell
Customer in Greater London Posted on 05/01/2019 , work completed 13/12/2018