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Trusted Traders

Correct Service Ltd

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4.2

5 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

About

Correct is a family run business with a strict policy to provide our customers with a service they find prompt, friendly and informative, competitive and above all reliable.

We are approved service agents for many of the world's leading manufacturers such as Sony, Samsung, Panasonic and Toshiba.
Our business has thrived for over 20 years, growing bigger and busier year-on-year.

Unlike many of our competitors, Correct Services have not required the need for a great deal of advertising since much of our work is derived from recommendations by existing customers and by providing a 1st class after sales support for several high street retailers.

What we do

  • Appliance repairs and servicing

  • Computer Repairs

  • More Services

    • microwaves
    • audio visual
    • brown goods
    • repairs tv lcd hd

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.2
5 reviews
Customer Service
4.2
Quality
4.2
Value
4.2
Sort by
Bad service and treatment of elderly customers
Customer Service
Quality
Value
Sony TV Repair was carried out in November 2019 and engineer did not change the frequency from euro to Uk on the set when new board was installed. TV stopped receiving HD channels. Spoke to Sony over the next 3 months and carried out various software updates sony then booked it in for a repair with this company. When booking a appointment for a repair they had done wrong they told my 74 year old father that he will need to pay £50.00 before they send any one out as they said the cause would be his TV Antenna which would be the cause. Antenna worked fine before the original repair and works fine on other Sony TV sets in the house. I paid the £50 so a engineer could be sent which felt like my father was being held to ransom. Engineer came today and said the antenna is fine and that the original job was not carried out correctly. He changed the TV’s frequency to the uk setting everything is working fine for now. I asked about the refund for the call out and was advised that someone will call me from the office today this was at 12.30pm. No call received so I called the office at 4.30pm to chase them for my father refund. I would not recommend this repair service ask the manufacturer to refer to a different company unless you want to be held to Ransom. Not very fair for a 74 year old pensioner to be put through when they are worried about the Coronavirus.
Customer in Leicester Posted on 16/09/2020 , work completed 16/09/2020
Repair to LG 55" Television
Customer Service
Quality
Value
Recommended to Correct Service by Richer Sounds when my LG television developed a fault and was out of warranty. Service provided was excellent from initial phone call to enquire if they could investigate / repair problem, arranging for repair and communication during fault finding / repair and collection of repaired TV. All staff who I dealt with were polite and professional, ( and in current climate took correct precautions for Covid 19 protection). All costs involved were explained before any work was carried out and final costs very reasonable, work was completed within 24 hours of TV being dropped off for repair. All in all great service from nice people, I would highly recommend for anyone looking for repair by a respectable company that can be trusted to deliver good work in good time at a reasonable price. Many thanks.
Steve Posted on 04/06/2020 , work completed 04/06/2020
Fair in providing information
I have called them today to enquire about a Sony 55 XF9005 repair with a smashed screen. They provided really fast an actually really accurate answer. Sony don't provide in about 90 percent of the situation new LCD screens for their repair centres and basically the customer will be offered the option of a refurbish TV at a lower price, same model or one of the same value. Not believing this info initially I called Sony and the person on the phone was not able to provide the information and suggested me to call another repair centre, called in and same story was provided. Sony do not provide screens and this is been going for at least two years.
Customer in West Midlands Posted on 30/07/2019 (Reviewer did not use service)
My review
Customer Service
Quality
Value
I have dealt with 'Correct Service' many times, usually with old machines and successfully. This time they were unsuccessful because the parts required for my B&O music centre were not available anywhere, not even in Sweden. This is the first time Correct Service have failed, but I give them 100 percent for their effort.
John, Nottinghamshire Posted on 09/04/2018 , work completed 09/04/2018
Excellent technical knowledge and very helpful
Customer Service
Quality
Value
I took my 18 month old 55" TV for a damage report after it had been damaged by a different Panasonic ' approved' service centre in Coventry. They were appalled at the service I received and contacted Panasonic on my behalf. After a fortnight I was informed that Panasonic would REPLACE my damaged TV free of charge. Sarah Green in their office chased this relentlessly and I cannot thank her enough. Correct Service personnel really know what they are talking about and provide a fantastic service. 5****++++
Adrian Howe Posted on 19/08/2016 , work completed 19/08/2016
Which? Local Review
Customer Service
Quality
Value
DVD was faulty. Discussed problem on phone with a "real" engineerwho diagnosed the problem and promised a next day service if the dianosis was correct. The Sony machine was taken to the premises on wednesday afternoon and I was advised at 09.15 the next morning that it was ready for collection. Brilliant!!
Titleist Posted on 13/12/2011 , work completed 13/12/2011