Cotswold Heating Solutions Ltd

I Used Simon at Cotswold Heating to replace a similar system in our ground floor that was damaged due to a Flood’s in October 2019. First contact: I called Simon for a chat amongst other people from similar companies. I found Simon at Cotswold asked the right questions to understand our needs with no applied pressure. As a consequence, Cotswold Heating was the only company I offered to attend a home visit. Home Visit: I was not disappointed with the home visit/survey. Simon made us feel at ease and ensured we completely understood how the system would work to meet our needs in a cost effective manor. This was done with no pressure applied and no hard sell. Purchase: we decided to purchase 4 recommended heaters. we paid a 50% deposit with the remainder to be paid on the day of installation. Due to COVID 19 the lead time was understandably somewhat slower that normal however we were kept fully informed of progress until a delivery date away organised and met as promised. Fitting: both engineers arrived on time and completed the work to a high standard. They took social distancing extremely seriously and didn’t leave until we were completely confident with all aspects of the system and it’s associated Control’s. Future intent: I am yet to use this system to its full potential due to the time of the year. I have no doubt during Winter 2020/21 it will live up to our expectations. It is our intent to slowly replace the system upstairs when the time is right.

Very sincere thanks for the exemplary, courteous professional service you Simon and all your staff have given us in the installation of up-grading our heating system. Everything was well planned and executed in an efficient and friendly manner, visits punctual which was greatly appreciated as octogenarians at our age when one worries a little more. We had no worries! Ryan and Finn - top lads ! Professional top rate efficiency, and patience to explain and instruct on operation of unique simple to use control system. We highly recommend your Company with sincere thanks.

For years we’ve constantly moaned about our conservatory being cold throughout the winter and have no way of heating it without great expense as there is nowhere to have a gas boiler radiator as we don’t have a lot of wall space. We contacted Simon to come up with a solution for us and he had a perfect little radiator that would fit yet pump out a lot of heat when we needed it! On the day of the install one of Simon’s team turned up well presented and set to work and had the system up and running in no time. He showed us how to program the system to keep a constant economic temperature in the room and showed us how to override it to get more heat. When we build our extension and loft conversion we are definitely going to be ordering more and ditching the gas boiler!

This small company is both charming and professional from start to finish - with prompt and courteous response to emails and excellent aftercare. I cannot recommend enough!

Fantastic service throughout. Simon came over and spent an hour explaining the heaters and how they work ect. A Lovely gentleman. We had just brought a property which was electric only with night storage heaters which we wanted replacing. The quote we received was brilliant price for 5 radiators (after seeing quotes from over companies) plus everything was done in time. The 2 lads who came to fit them had it all done within 4 hours and showed me how to download the app and use everything, plus stayed for a chat about weddings and puppies. They said if any problems we live down the road so give them a bell. Was lovely service throughout. Already have friends interested and are going to ask for quotes!

We had old fashioned storage heaters at our 17th century period house which warmed the house well however they were not user friendly and were expensive to run. It is a holiday let and we had no control over the usage by the guests - some of whom had the heaters set to maximum during the record hot summer of 2018 and since! We desperately needed to regain some control. We contacted Simon at Cotswold Heating Solutions and through him a challenge and from the initial enquiry he was very responsive. He has continued to be as responsive right through the whole process from start to finish as has the installation team. We eventually agreed to replace the old storage heaters with new Elkatherm Storage heaters which can be controlled from an app on our mobile phones. The installation went very well but we had an 'apparent' problem with the app which turned out to be a temporary problem with the internet connection. Simon and the installation team, led by Ryan, monitored the problem and it was resolved quickly. We have been using the system since it was installed and controlling it through the app and are very satisfied so far. It is too early to compare the costs yet, we have not had a bill. but hopefully the controlability will yield good savings.